Waldorf Astoria Atlanta Buckhead

staff was friendly, professional, and welcoming; food was excellent; entertainment in the bar on Fri. night was awesome; spa was nice

Everything was excellent including thr staff.

We had a fantastic time staying here after the four seasons service just wasn’t it for us. The entire staff but particularly the doorman/greeting team of Jermaine and his friends made our experience there unforgettable. We will only consider here in Atlanta from now on. The Greenwalds will definitely be back.

I went on Christmas eve and it was the perfect time to pause. I literally fell asleep while reading my book at the pool because it was so soothing . The staff is amazing and made sure all my needs were met !

I have experience hotel spas before, but this location is by far top tier. From the time you walk into the front door to being ushered to the Women’s Lounge the royal treatment is unmatched. I was excited to learn their indoor pool was heated as I’m a human mermaid! Lol But if you forget your swimsuit, don’t worry they have luxurious swimwear in the retail store. The Yacht Club brand was the perfect swim piece to match the vibe. I didn’t want to take off when it was time for my massage with Stephanie. Now she has hands like an angel. My body felt like I was floating on a cloud when she was done. Wish I could give 10 stars because that’s what my experience describes. Get ready for the royal treatment, and no crown is required!

This exceptional boutique hotel offers everything you could ever want when booking a luxury stay in Atlanta. It is near shopping and an easy place to relax and enjoy time with your family. The staff is courteous and anticipates your needs.

Upon arrival, you are greeted by the doorman and the valet, which attend to your every need. They are at the door 24 hours a day, and are cheerful and happy to be here.

Check-in was easy, and the entire Front Desk staff was very welcoming. Erin, the Front Office mgr. was so kind during our stay. She always checked in to see if we were enjoying our stay.

The accommodations are luxurious, with super white linens. They are pressed and perfect. The towels are fluffy and white, and include robes for your use. Slippers are available in room, as our some basic toiletries like Q-tips and cotton balls, mouthwash, etc. The shower toiletries are very high-end and amazing. The coffee maker in room is a Nespresso with ample pods and cups. There is also a kettle for hot water. Iron and ironing board and in room safe, mini bar are also in room.

Dining is easy and comfortable. They have a cozy bar and the bartenders are kind and can make just about any drink you can imagine. We had breakfast daily and the offerings are delicious. The chef was in the dining room and asked if we were enjoying our meals. We also had dinner here and the menu is creative and thoughtful. We also dined at the New Year’s Eve brunch, which was well done and the offerings were creative and delicious.

The spa and indoor pool and fitness center are amazing and immaculate. The housekeeping team are friendly, quick and efficient and the entire hotel is pristine. Everyone we met was so kind and hospitable. It is evident that they have strong leadership and are happy to be here. Their GM, Mr. Suer was also very present and ensuring that the team were exceeding expectations.

I highly recommend this hotel for your time in Atlanta for an unforgettable and enjoyable stay. This is the best Waldorf that we have experienced and it’s definitely a luxury boutique experience.

The breakfast was very good. The staff were very friendly, exceptionally professional and helpful. Not most of them but every single one we came across from the time we stepped out of our vehicle to the time we stepped back into it did an excellent job.

First night we get in late, so decide to grab some food at the hotel restaurant. It is an upscale hotel and restaurant, but you wouldn’t have known it from the bartender and two women cackling and hollering as if they weren’t next to each other, but were actually at an NFL game.

The next morning coffee and food took forever and came out cold.

Let’s get some sleep and get out of this place.

BANG BANG BANG BANG BANG BANG.

What in the world is going on? BANG BANG BANG BANG BANG.

Is someone trying to break into our room? Now I hear a loud walkie talkie.

BANG BANG BANG BANG BANG.

I jump out of bed to make sure the door jam is on. I peep through the hole, and all I see is a guy in all black who has a walkie talkie.

BANG BANG BANG BANG.

After securing the door, I go back to bed.

BANG BANG BANG BANG.

Finally I hear the door open next door. I listen to what I now assume is a hotel employee have a full conversation about food options at 1:37 AM as if this is completely normal and the patrons in the hotel don’t exist accept for in room 507.

Hotel employee leaves.

35 minutes later, this process replays itself, this time with the guest asking the employee. “We aren’t being too loud are we?!” “Nah, you good!”

Hotel employee leaves.

25 minutes later, BANG BANG BANG BANG again, over and over, until once again the guest comes to the door.

It’s now 2:30 and my sleep is ruined and I toss and turn the rest of the night waiting for the next BANG BANG BANG.

I would only recommend a stay at this hotel to my enemies, and even then I might think twice.

The customer service was excellent from bell hop to front desk, however as an affluent family of 4 we highly respect the value of a dollar and paying for presumed prestige. Not only did we have to have our bath tub cleaned upon entry but even after that there were strands of hair on the shower knobs, we had to have a maintenance man come fix the volume in the tv, the pillows deflated shortly after laying on them and the chipped paint on some of the trimmings of the room highlighted the outdated age of the room. To have spent almost $800 on the world famous Waldorf Astoria I felt like I was robbed of an experience for my family that was equal to staying at the Ramada Inn.

We had the most amazing experience celebrating our 20th year anniversary at the Waldorf Astoria, Atlanta. From the moment we got to the hotel we felt welcomed and special. The spa and restaurant were amazing and made our celebration even better. The red snapper was to die for!
We can’t wait to go back!

Beautiful Hotel! The he holiday decorations were fabulous and the staff was friendly and very professional. We were celebrating a very special milestone, completed chemotherapy and received a clean bill of health. Every staff member went out of their way to congratulate me. Thanks Waldorf for a memorable experience!

I stayed at the Waldorf last month on a weekend getaway and I already can't wait to go back. The service from everyone was impeccable. Everyone from the first greet at the front drive, to the front desk, and all the restaurant staff were just so friendly and eager to help. Special shout out to our housekeeper who kept our room immaculate throughout the stay, we really enjoyed all the special little touches. The beautiful lobby was a great place to enjoy a cocktail and it was always spotless. It really seems that everyone working here enjoys what they do and the genuine hospitality shines through. We will 100% return next time we are in Atlanta.

Absolutely incredible hotel!! From all the friendly staff to the incredible service everyone provides, this really is a top hotel!!! They go above and beyond for their guests!! I have been to a few Waldorf Astoria around the world, and this has truly been the cleanest, welcoming, most elegant, and beautifully decorated one.

I started my birthday with a massage at the Waldorf Astoria with Quentin, and it was such a treat. The service was not only exceptional but also informative. As someone constantly on the go and working out 5+ times a week, my body truly needed the recovery and I especially appreciated the thoughtful tips to keep my muscles in check. Every personal touch throughout the visit exceeded expectations, from the sweet treat to the champagne, making the entire experience feel even more special. Thank you, Quentin, and everyone I encountered, for making my birthday unforgettable.

Our third staycation was our best one so far at the Waldorf Atlanta Buckhead Atlanta.
We were checked in and out by Erin.  She was very welcoming and engaging.
Erin, was very professional and we thoroughly enjoyed our conversation with her.
The house car is a very impressive BMW and the driver, Clinton was extremely courteous. All doormen and valet team members were friendly and respectful.

Mrs. Joseph and her spa team made us feel at home.
We had excellent messages with Alethia and Shaundra!
Breakfast at Brassica was delicious and the service was outstanding.
We would like to thank everyone for recognizing my birthday and Lifetime Diamond status.  All team member made us feel genuinely welcomed, especially Erin.
She is a she is an Ambassador of Excellence for the Hilton brand.
Thank you for another wonderful stay.

Worth every penny!

Place is spotless and clearly a cut above. It’s a little awkwardly structured with the bar off to the side and the elevators (only 2) behind the check-in space. It’s a little annoying having the tv default to on, some flickering lights, a slightly weak shower and an iPad that turns on by itself. Everything else is good.

One of the best hotels in the city customer friendly very welcome in amazing rooms top-tier establishment.