Waldorf Astoria Atlanta Buckhead

Hotels
•
Waldorf Astoria Hotels & Resorts
9.4 (282 reviews)
3376 Peachtree Rd NE , Atlanta , us

listing image 1
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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great entertainment
Cons:
Dirty windows
High costs for bottled water
Spa service was overcrowded and unorganized

Categories

Cleanliness
8.48
Dirty windows and rooms.
Service
9.99
Staff were friendly, professional, and helpful.
Location
9.99
Good city views despite window cleanliness issues.
Room Quality
8.94
Mixed sentiment; rooms had cleanliness issues.
Amenities
8.97
Spa amenities could be improved; some guests found hairdryers lacking.
Value for Money
8.93
High costs with mandatory gratuities may affect perception of value.
Food and Beverage
9.98
Breakfast was very good; overall food quality praised.
Overall Experience
9.95
Enjoyed the experience overall, but significant issues with spa service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:15

Property Description

Luxurious Accommodation
Waldorf Astoria Atlanta Buckhead, located just 2.4 km from Atlanta History Center, offers a 5-star experience with a garden, terrace, and exquisite dining options. The rooms are elegantly furnished with modern amenities like air conditioning, flat-screen TVs, and private bathrooms, some even featuring balconies with garden views.

Relaxation and Convenience
Guests can unwind in the indoor pool or avail themselves of the business center's services for their work needs. The hotel's 24-hour front desk and room service ensure a seamless stay, while the bar is perfect for enjoying a drink after a long day of exploring Atlanta's attractions.

Prime Location
Conveniently situated near Atlanta Botanical Garden and High Museum of Art, and just 6 km from DeKalb-Peachtree Airport, Waldorf Astoria Atlanta Buckhead is the ideal choice for discerning travelers seeking luxury and comfort. Book now for an unforgettable experience.

Important information:

Please note this property has different policies and additional supplements when booking more than 5 rooms. Contact the property for details.

This property only permits 1 guest to book up to 3 rooms. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 62 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 282 reviews
Cleanliness: 8.48
Service: 9.99
Location: 9.99
Room Quality: 8.94
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 9.98
Overall Experience: 9.95
M
Molly • solo_traveller • us
10
Jay handled our luggage but did so much more. Had great dinner suggestions and made sure we didn’t leave anything in the
Pros:

Beautiful and great location.

Cons:

Nothing.

2026-05-06 • via Nuitee
S
Stephen • couple • us
10
It was a wonderful wedding night experience
Pros:

Top notch all the way.

Cons:

Everything was excellent

2026-05-02 • via Nuitee
A
angel • family_with_children • us
10
Waldorf Astoria is my favorite hôtel in Atlanta!
Pros:

Breakfast was delicious. All of the Staff was very helpful and kind. My grown daughters said that felt like princesses 🥰

Cons:

A bit more coffee in the small coffee pot and heavy cream available

2026-05-02 • via Nuitee
S
S2235CUlucasf • Couples
10
LF - THANK YOU!!!
Pros:

Very nice hotel and amenities. The staff were all very attentive from valet, front office, and the bar. The service in the breakfast area was explicit! Housekeeping team presented a very clean room and the stay over service was the best. Enjoyed every moment, thank you for such a wonderful stay.

2026-04-30 • via Tripadvisor
Z
Z7055NFphila • Couples
10
Waldorf Astoria Atlanta Buckhead
Pros:

Excellent stay at Waldorf Astoria Atlanta Buckhead!

Service was outstanding — Carlos provided a warm welcome, Sukru at Concierge was very helpful, and Snook in Food & Beverage was terrific.

Beautiful, quiet hotel in a great Buckhead location near Lenox and Phipps. A top-tier experience — we look forward to returning.

2026-04-29 • via Tripadvisor
C
Carl • couple • us
10
Was an exceptional experience!
Pros:

Convenient to shopping, and restaurants.

2026-04-19 • via Nuitee
C
Chrystal • couple • us
10
2026-04-18 • via Nuitee
A
Aaron • couple • us
10
Will definitely stay again.
Pros:

The hotel staff was amazing. The property was beautiful.

Cons:

I enjoyed every aspect.

2026-04-13 • via Nuitee
M
Mamadou Alpha • couple • gn
10
Magique
Pros:

Le décor

Cons:

Rien

2026-04-06 • via Nuitee
G
Gl0betr0tter21040725 • Solo travel • Darien, Connecticut
6
Nice hotel but skip breakfast
Pros:

Room was nice enough but lighting controls difficult to find and understand. There is an iPad like console in the room that is impossible to dim on the bedside and doesn’t control much ?
Breakfast service was terribly slow.
I did not get seated immediately, the waitress was not very visible and the earl grey tea i ordered was not Earl Grey and took fifteen minutes to show up.
When i ordered the breakfast the menu read two eggs any style but i was told that an omelet was not allowed under that category?
Anyhow - i would skip breakfast here and go somewhere local instead.

2026-04-04 • via Tripadvisor
3
353diy • Solo travel
10
Amazing!!
Pros:

I had the opportunity to visit the spa for the first time at Waldorf Astoria, and I was amazed by the service I received! It was absolutely exceptional!! It stands out as true five-star luxury! If you love high-end pampering in a beautiful setting, this is it. Its serene vibe, flawless service, exceptional cleanliness, and top-tier amenities will instantly leave you completely rejuvenated and refreshed!! Every detail felt thoughtful and high-end!! Highly recommend and can’t wait to return!!

2026-03-27 • via Tripadvisor
J
JasonUSA12345 • Solo travel • New York City, New York
6
Hotel experience ok if you're here on business but look elsewhere if you're looking for a vacation hotel
Pros:

Hotel experience was ok. Originally booked a junior suite but paid to upgrade to a one bedroom (2 balcony) suite on checkin. Did not like the layout of the 1br suite. The bathroom was closed off and took up too much space, and there was this weird corridor separating the living space from the bedroom. It felt like they just combined two rooms to make the suite; did not flow at all. Also not a fan of hotel lobbies like this where there is no central area to lounge as soon as you walk in. The lobby bar was ok. The restaurant food was underwhelming and the service was very slow. For this price point, I was expecting a lot more, but maybe this is more of a business hotel where you just drop your bags and go to meetings and just come back to sleep. Not really an inviting hotel for a vacation experience in my opinion. And finally, the service was hit or miss. Very helpful at check-in, but no warm welcome gift, nobody checked in during my stay to make sure everything was ok (and I had a number of issues that I called to get fixed), and the late night concierge had an attitude when I called to ask for a few basic items. Same with the spa - the person at the front desk of the spa was very helpful, but the guy in the locker room and sauna area was nowhere to be found, so I had to go to the front desk to track him down. He didn't seem to be keeping the lockers prepared and just opened a few until he found one with a robe in it then walked away without showing me how to lock it. Also the steam room was cold and apparently was not set up for the day. Tried finding the guy again to get him to fix it, but he was nowhere to be found. Staff may need some additional customer service training.

2026-03-21 • via Tripadvisor
K
K8524SSwayneh • Family
10
Best staff in ATL
Pros:

I am writing this review in appreciation of the staff at this WA location. SUPERB! Not just the service the the genuine pleasant amd positive attitudes of the people who work there. Taking the time out of busy schedules to get us bottles of water. Mr Sukru making sure our room was as requested. The always gentlemen Dexter, Jermaine, and Shod always had a smile, remembered our names and again went above and beyond. I will come back to this Hotel every time I am in town, just for the people. Thank you.

2026-03-17 • via Tripadvisor
G
Guide29839866571 • Friends getaway
10
Stay here
Pros:

Wow, over the top service. Great property, excellent location.

2026-03-14 • via Tripadvisor
4
445gibsonm • Couples
10
Best stay ever
Pros:

Spent a wonderful Valentine’s Day weekend here. The service was top notch. Literally the best service I received thus far. Highly recommend recommended.

2026-02-18 • via Tripadvisor
S
Su-C1950 • Family • Dothan, Alabama
10
Excellent hotel experience
Pros:

The Waldorf Buckhead is a lovely hotel with exceptional staff. Our family (party of 6) were attending MJ The Musical at Fox Theater. Abdul, concierge arranged transportation to the theater prior to our trip. As return guests, we were enthusiastically welcomed by doormen, Cortez and Ron. Shokru, concierge and Meagan, front desk were most hospitable and helpful during our the entire stay. Bellmen, Dexter and Jermaine were most professional
The breakfast was excellent; however, room service menu disappointing.

2026-02-04 • via Tripadvisor
A
al4735 • Family • Uniontown, Pennsylvania
10
PERFECT
Pros:

We just finished our 3 night stay here, we loved every second of it! We had a 2 bedroom suite and it felt like a million dollar condo! We spent most of the first day in the room because of the cold, it didn’t bother us a bit because the hotel is so beautiful! The staff and service is perfect and friendly! We will definitely be back!

2026-02-02 • via Tripadvisor
M
Maria • family_with_children • us
10
2026-01-29 • via Nuitee
K
Kelley • solo_traveller • us
10
excellent
Pros:

staff was friendly, professional, and welcoming; food was excellent; entertainment in the bar on Fri. night was awesome; spa was nice

Cons:

spa - hairdryers a few more amenities

2026-01-20 • via Nuitee
C
Carlos • extended_group • us
10
I would definitely be going back. Because it's amazing how they greeted you at the door.
Pros:

Everything was excellent including thr staff.

2026-01-19 • via Nuitee