Holiday Inn Express Edinburgh – Royal Mile by IHG

Hotels
Holiday Inn Express
8.2 (4869 reviews)
300 Cowgate , Edinburgh , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Inconsistent cleanliness
Limited breakfast options
No parking available

Categories

Cleanliness
7.7
Some reviews pointed out cleanliness issues, such as hair left in the bathroom.
Service
9.2
Positive sentiment in many reviews highlights friendly and helpful staff.
Location
9.2
Multiple reviews emphasize the hotel's excellent location for exploring the city.
Room Quality
8.2
Most rooms were reported as clean and comfortable, with adequate space.
Amenities
7.7
Some complaints about breakfast variety and room amenities.
Value for Money
8.2
Generally considered good value, especially with the location.
Food and Beverage
7.2
Breakfast quality received several negative remarks, especially regarding variety and freshness.
Overall Experience
8.2
Most guests enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:26

Property Description

Convenient Location
Located in the heart of the city center, Holiday Inn Express is a short stroll from the iconic Royal Mile and other major attractions, making it the perfect base for exploring Edinburgh.

Modern Amenities
Enjoy complimentary Wi-Fi, air-conditioned rooms with flat-screen TVs, and a delicious breakfast buffet to kickstart your day of adventure. The hotel also offers free baggage storage and a cozy bar to unwind in after a day of sightseeing.

Family-Friendly
With children under 18 staying for free, the hotel caters to families looking for a comfortable and budget-friendly stay in the historic Old Town. Book now to experience the best of Edinburgh with Holiday Inn Express.

Important information:

The hotel offers a 25% discount for car parking at the nearby NCP St Johns Hill secure car park.

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

When traveling with pets, please note that an extra charge of 30 GBP per pet, per stay applies. Pets are welcomed by prior arrangement with the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 19 per day.

Location

Guest Reviews

8.2
Based on 4869 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 7.2
Overall Experience: 8.2
N
nakijoba solo_traveller gb
9
2026-05-08 via Nuitee
B
Beatrice family_with_children it
9
Ottimo soggiorno
Pros:

La posizione centrale, il silenzio e la disponibilità dello staff

Cons:

Camere un po’ piccole: poco spazio per muoversi, assenza di un appendiabiti o di un armadio vero

2026-05-07 via Nuitee
C
Carolyn solo_traveller nz
8
Pros:

Good location to everything. Up a hill to Royal Mile, North and South Bridge, easy to get to Victoria St and Cockburn St. Orlah was welcoming at reception. It was quiet for being close to everything.

2026-05-07 via Nuitee
K
KHETAN family_with_children in
8
Pros:

The location

Cons:

The room size is too small.

2026-05-07 via Nuitee
M
Mariana family_with_children ar
8
Pros:

Muy buena ubicación. La atención del personal excelente.

Cons:

nada

2026-05-06 via Nuitee
J
jennifer solo_traveller gb
8
2026-05-06 via Nuitee
F
Frank couple de
6
Schlechtes Preis-Leistungsverhältnis
Pros:

Sehr zentral und gut gelegen.

Cons:

Die Unterkunft ist sehr in die Jahre gekommen. Die Zimmer sollten dringend renoviert werden.

2026-05-05 via Nuitee
N
Ned family_with_children de
10
2026-05-05 via Nuitee
J
Josefina solo_traveller mx
10
Pros:

El trato del personal hablaban español perfecto para mi

Cons:

Creo no aspiraron la alfombra

2026-05-05 via Nuitee
F
Freddy family_with_children be
3
Ville superbe, hôtel décevant.
Pros:

L’hôtel est bien situé, à proximité du centre-ville. Toutefois, pour y accéder, il faut emprunter une longue pente assez raide, ce qui peut s’avérer inconfortable.

Le personnel, en revanche, est agréable et accueillant.

Cons:

Le lit double est trop étroit, ce qui le rend particulièrement inconfortable.
La qualité du Wi-Fi est déplorable.

Le petit-déjeuner est décevant : il n’y a ni fromage ni charcuterie, et les croissants ne sont pas frais.

La chambre manque également d’équipements : pas de coffre-fort, pas de frigo, pas de cafetière (type Nespresso ou autre), ni de garde-robe.

2026-05-05 via Nuitee
A
Alison family_with_children gb
10
Pros:

Location from train station and to all the main areas very good. Staff were very friendly and helpful. Beds were comfortable, rooms clean and it was very peaceful in the hotel. Breakfast was good with a varied choice. A rather pleasant stay and would book again.

Cons:

Nothing to complain about with this stay.

2026-05-04 via Nuitee
A
ARİF couple tr
7
2026-05-04 via Nuitee
O
Olga solo_traveller us
5
2026-05-03 via Nuitee
N
Nathalie family_with_children fr
8
Un hôtel bien situé
Pros:

L’emplacement. A 10min à pieds de Victoria Street et à 15min du château. Le personnel. Le parking (payant) à proximité de l’hôtel. Le petit déjeuner inclus.

Cons:

La salle de bain pour personne à mobilité réduite: le système d’évacuation d’eau de la douche pas efficace, l’eau s’étendait partout dans la salle de bain malgré le rideau de douche.

2026-05-03 via Nuitee
N
Natussegui family_with_children ar
10
Excelente!
Pros:

La excelente atención de David! Realmente un amor!
Se tomó su tiempo para hacernos el recorrido de los puntos más importantes! Y todas las mañanas tenía una sonrisa!

Cons:

Nada!

2026-05-03 via Nuitee
M
Mauro solo_traveller it
9
Pros:

La macchina per i pancakes

2026-05-03 via Nuitee
M
Michael family_with_children ae
10
2026-05-03 via Nuitee
F
Freijsen solo_traveller nl
7
Cons:

breakfast was a bit poor

2026-05-01 via Nuitee
B
BLANC Jean-Pierre solo_traveller fr
9
Pros:

Le personnel, l'emplacement, le confort de la literie

Cons:

Le petit-déjeuner

2026-04-29 via Nuitee
J
James solo_traveller gb
4
Pros:

The only thing that made my stay enjoyable was Lisa. She booked me in and was very helpful. Shame I didn't see her before I left. I wanted to thank her.

2026-04-29 via Nuitee