Holiday Inn Express Edinburgh – Royal Mile by IHG

Hotels
Holiday Inn Express
8.2 (4956 reviews)
300 Cowgate , Edinburgh , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Inconsistent cleanliness
Limited breakfast options
No parking available

Categories

Cleanliness
7.7
Some reviews pointed out cleanliness issues, such as hair left in the bathroom.
Service
9.2
Positive sentiment in many reviews highlights friendly and helpful staff.
Location
9.2
Multiple reviews emphasize the hotel's excellent location for exploring the city.
Room Quality
8.2
Most rooms were reported as clean and comfortable, with adequate space.
Amenities
7.7
Some complaints about breakfast variety and room amenities.
Value for Money
8.2
Generally considered good value, especially with the location.
Food and Beverage
7.2
Breakfast quality received several negative remarks, especially regarding variety and freshness.
Overall Experience
8.2
Most guests enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:26

Property Description

Convenient Location
Located in the heart of the city center, Holiday Inn Express is a short stroll from the iconic Royal Mile and other major attractions, making it the perfect base for exploring Edinburgh.

Modern Amenities
Enjoy complimentary Wi-Fi, air-conditioned rooms with flat-screen TVs, and a delicious breakfast buffet to kickstart your day of adventure. The hotel also offers free baggage storage and a cozy bar to unwind in after a day of sightseeing.

Family-Friendly
With children under 18 staying for free, the hotel caters to families looking for a comfortable and budget-friendly stay in the historic Old Town. Book now to experience the best of Edinburgh with Holiday Inn Express.

Important information:

The hotel offers a 25% discount for car parking at the nearby NCP St Johns Hill secure car park.

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

When traveling with pets, please note that an extra charge of 30 GBP per pet, per stay applies. Pets are welcomed by prior arrangement with the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 19 per day.

Location

Guest Reviews

8.2
Based on 4956 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 7.2
Overall Experience: 8.2
K
KjFv solo_traveller cl
10
Pros:

Cerca de todo

Cons:

Desayuno muy tipico de la zona. Extrañe jamom y queso

2026-06-20 via Nuitee
A
Assel family_with_children kz
2
2026-06-20 via Nuitee
O
Owen solo_traveller be
8
2026-06-20 via Nuitee
F
Frank couple de
9
Pros:

sehr freundliches Personal, mit viel Geduld bei der Klärung von Fragen

2026-06-20 via Nuitee
R
Róbert solo_traveller hu
9
Pros:

Kiváló, városközpont közeli elhelyezkedés.

Cons:

Szerény reggeli választék.Az árban benne van, de ... Inkább hagyjuk.

2026-06-20 via Nuitee
C
CHIEW LING solo_traveller sg
5
Pros:

Friendly staff (David) at the counter. Spacious room.
Elderly friendly room as have emergency pull strings in the toilet and room.

Cons:

1. Toilet flush got problem (loosen), although we had reported to front desk staff on the first day but they didn't send technician to check during our 2-nights' stay.
2. When I Google the location of hotel while booking, it shows 7 mins walk. However, it's actually need to climb staircase from the Market St (out from the train station). So we dragged our luggages and walked a big round instead. In the end, we chose to take cab from hotel to station after checking out although it's just 5 mins drive. Besides, if u are going to Royal Miles, need to climb the slope also.

2026-06-18 via Nuitee
H
H couple gb
8
2026-06-18 via Nuitee
E
Eeva-Liisa family_with_children fi
7
Pros:

Hash brown oli hyvä, samoin munakokkeli ja croissantit.

Cons:

Kahvikone reistaili ja aiheutti jonoa ja oli hidas. Pilkottuja hedelmiä saisi olla ja kasviksia.

2026-06-18 via Nuitee
C
christine solo_traveller au
6
2026-06-17 via Nuitee
W
WILMERING extended_group de
10
2026-06-16 via Nuitee
H
Henrique couple br
10
2026-06-16 via Nuitee
J
John family_with_children gb
5
Not great could definitely do better’s
Pros:

The staff were excellent

Cons:

Bathroom s need attention shower door won’t shut mould in shower water pressure not great towels like cardboard

2026-06-15 via Nuitee
S
Shamshodbek couple uz
8
Pros:

8 of 10 exactly

2026-06-15 via Nuitee
S
Subramaniam family_with_children lk
8
Pros:

The location was great. staff service was great

2026-06-15 via Nuitee
R
Raidah family_with_children my
9
Love it
Pros:

The family room is spacious. A double bed with a sofabed. Enough for a couple with 2 small kids! The room is directly infront of the lift! They even have lobby where we can lepak

Cons:

Small lift

2026-06-15 via Nuitee
L
Luc couple be
8
Top locatie om Edinburgh snel te ontdekken
Pros:

Zeer behulpzaam personeel, locatie top, ontbijt is eenvoudig maar goed

Cons:

n/a

2026-06-12 via Nuitee
U
Umut family_with_children tr
9
2026-06-12 via Nuitee
V
VASILIKI solo_traveller gr
10
Pros:

Η τοποθεσία κεντρική. Εξυπηρέτηση προσωπικού reception άριστη! Το συνιστώ!

Cons:

Το πρωινό ελλιπές.. Δεν είχε καθόλου τυρί και γαλοπούλα για τοστ...(τα θεωρώ βασικα)...

2026-06-12 via Nuitee
E
Ehrenfried couple de
7
Für Bahnreisende absolut geeignet.
Pros:

Die Lage in der Altstadt ist gut und trotzdem ruhig. Von hier aus kann man gut zu Fuß in die Stadt starten. Die touristischen Hauptatraktionen sind innerhalb weniger Minuten zu erreichen. Zum Bahnhof (Waverly) mit Gepäck 15 min.

Cons:

Beim ersten Mal etwas tricky zu finden weil man über Brücken quasi in der Zweiten Etage läuft, Das Hotel aber in einer darunter liegenden Straße ist. Das macht in der Folge dann, bei besserer Orientierung aber keinerlei Probleme mehr. Ich wollte es nur mal erwähnt haben.

2026-06-12 via Nuitee
R
Rajashri family_with_children in
9
2026-06-12 via Nuitee