Andreas Hotel & Spa

Hotels
9.2 (456 reviews)
227 North Indian Canyon Drive , Palm Springs , us

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Welcoming staff
Beautiful property
Great location
Cons:
Noise from surroundings
Breakfast options could improve

Categories

Cleanliness
9.29
Overall cleanliness was noted positively with emphasis on a clean property.
Service
9.99
The staff was extremely friendly, welcoming, and accommodating throughout.
Location
9.8
Guests appreciated the perfect and convenient location within walking distance to attractions.
Room Quality
8.75
Rooms were spacious and comfortable, but a few complaints about maintenance issues.
Amenities
8.28
Amenities are average with minor complaints about the lack of poolside services.
Value for Money
9.74
The hotel offers excellent value for the quality of service and location.
Food and Beverage
7.79
Breakfast options were criticized, suggesting room for improvement in offerings.
Overall Experience
9.99
Most guests had a wonderful overall experience and expressed desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 08:25

Property Description

Luxurious Adults-Only Hotel & Spa in Central Palm Springs

Full-Service Spa and Poolside Relaxation
Indulge in a massage at the full-service spa or unwind in the poolside hot tub. The outdoor fireplace adds a touch of elegance to your relaxation experience.

Convenient Amenities and Nearby Attractions
Enjoy a complimentary continental breakfast each morning and take advantage of free on-site parking. With easy access to shopping, dining, and 24-hour casinos, Andreas Hotel & Spa offers the perfect blend of convenience and entertainment.

Book your stay at Andreas Hotel & Spa now to experience the ultimate in relaxation and luxury in Palm Springs!

Important information:

Extra beds are not allowed in Queen Rooms.

All guests must be a minimum of 21 years of age to check-in at the property. Proof of age is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSP

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 456 reviews
Cleanliness: 9.29
Service: 9.99
Location: 9.8
Room Quality: 8.75
Amenities: 8.28
Value for Money: 9.74
Food and Beverage: 7.79
Overall Experience: 9.99
M
Michel solo_traveller pr
10
Pros:

Everything. The staff is friendly, the room is clean and cozy, the bathroom is comfortable, there's water with lime for everyone to use in public areas, the tv in the room has a good selection of channels... what's not to like?

Cons:

The AC in the room could get a bit a colder.

2026-04-14 via Nuitee
A
Anna couple us
6
The staff really does everything to try and make your stay nice.
Pros:

Very friendly staff and a retro vibe. They have a great pool and hot tub.

Cons:

The boxed breakfast was not great. You don’t really have a window in the room unless you don’t mind people being able to look in when they walk by the outside corridor.

2026-04-04 via Nuitee
X
Xavier Ramiro couple us
5
Highly overrated and expensive for a 3 star hotel.
Pros:

Great location downtown.
Excellent customer service. Krystal and Kiki were very friendly, welcoming and helpful.
Small boutique hotel.
Simple continental box breakfast included.

Cons:

Highly overrated and expensive for a 3 star hotel.
- Tissues are not offered in rooms.
- $3 charge for bottled water, something that most every hotel in the area includes in the room rate. Very disappointing.
- Poor housekeeping. The one time the staff performed it, they simply threw the bed together, pillows thrown by the headboard, not placed. They also didn't bother to open the coffee cabinet to clean the area, discard used coffee pods and refill and wash the used coffee cups.
-Access to second floor somewhat difficult. The stairs seem to have been built slanted, not flat, making walking up a balancing act. No elevator appears to be available.
-Pool area very small with limited number of unbrellas available to guard from a strong hot sun. This was my first time staying at this hotel and the last time. Considering the booking.com rating of 9.1 and "wonderful' and the over $400 per night rate, I expected a truly excellent stay. My experience was far from wonderful..The hotel is old, though well-maintained, but just a decent 3 star hotel that should cost $200 or less per night. I've stayed in various hotels downtown that offer a superior experience and are reasonably priced in the 200 - $300 range. The excellent location downtown is its real selling point.

2026-03-29 via Nuitee
L
Lori couple us
7
Great location and staff
Pros:

The staff were very helpful and tried their best to accommodate our requests. Our first room was lovely and spacious, but the second room had no privacy as there was no wall separating the bathtub and the bedroom.

Cons:

Our biggest complaint is the "breakfast box" which served as the "breakfast included" in the hotel rate. The box was an insult and better suited to a handout for a hike at a summer camp. "Breakfast included" should be deleted from the hotel description.

2026-03-02 via Nuitee
B
Brittin couple us
8
Great location, friendly staff, a bit pricey but overall nice.
Pros:

Location was great!

Cons:

Breakfast was prepackaged bagel/oatmeal/clementine/cheese stick - a lot of food which is nice but none very good and grows old fast!

2026-03-02 via Nuitee
J
Jodi couple us
8
Charming, “ old world” feeling but with modern amenities
Pros:

It is very charming, beautiful and well maintained. Staff is very friendly and accommodating

Cons:

We had a beautiful suite—unfortunately the French doors that overlooked the main street did not keep the street noise at bay. A lot of noise coming up from the street all nightht

2026-03-01 via Nuitee
2
205miriamj Family
2
Not recommended
Pros:

This is the worst hotel experience I ever had. I reserved and canceled far in advance of mg reserved date and they still grabbed my money and refused to return it. They were rude and obnoxious to deal with. Awful horrible hotel. Also the grounds at the hotel are claustrophobic, enjoy swimming in a tiny pool with all the guests at all the rooms right up close watching you. Not a good property or location.

2026-02-24 via Tripadvisor
J
James couple us
10
We'll stay here again
Pros:

Perfect, downtown location. Staff was great, rooms delightful.

2026-02-11 via Nuitee
C
Cherri couple us
10
Exceeded expectations
Pros:

The resort was absolutely beautiful, we had a balcony overlooking Palm Canyon rd, could barley hear the traffic, the Spa was top notch. Would recommend to anyone.

2026-01-20 via Nuitee
F
Frédérique couple fr
8
2026-01-19 via Nuitee
C
Cheyenne couple us
10
Our stay was pleasant as always with a very personal reception
Pros:

The from desk receptionist was able to switch our room to the first floor rather easily, which I thought was very great.

Cons:

The bagels are good but breakfast can be improved. Adding eggs and bacon 🥓 to the menu would be nice!

2026-01-19 via Nuitee
J
Jeff solo_traveller us
9
First class accommodations with excellent customer service.
Pros:

All good.

Cons:

N/A

2026-01-19 via Nuitee
E
Eric couple us
9
Pros:

Crystal was awesome and took great care of us

2026-01-19 via Nuitee
T
T5926AIjonathanl Couples
2
Worst Booking Experience Ever
Pros:

Worst booking experience I've had with a hotel due to how it was handled by the operations manager. We booked a two-night stay and were not trying to cancel, only to move our reservation by two days after a holiday because of a medical flare-up affecting one of our guests.

The operations manager requested a doctor's note, which felt unusual for a hotel. After we provided it, she refused to allow a date change and was initially unwilling to issue a refund, saying there was something in the note but without explanation. This lack of flexibility and transparency was concerning.

During multiple phone calls, the operations manager put me on hold repeatedly, and communication felt dismissive, especially when I asked her to repeat herself a couple times. After several attempts to resolve the issue, we were refunded less than half of what we paid.
The photos online look beautiful, but the booking experience--specifically interactions with the operations manager--was very disappointing.

Their operations manager needs to learn better customer service skills. I would not recommend this hotel and would suggest larger brands like Morongo or Marriott for a more professional guest experience.

2026-01-12 via Tripadvisor
6
641chara Couples Los Angeles, California
10
Exceeded our expectations!
Pros:

My wife and I had an incredible experience. We indulged ourselves with a suite overlooking downtown and multiple spas services. The staff was amazing. Big shout outs to the front desk: Crystal & Carl. Spa crew: Michelle, Rosalee. Pool-tender Tressa!

You all made our experience extra special. We will return!!

2026-01-08 via Tripadvisor
M
Michael couple us
10
Excellent value
Pros:

Lovely staff. Super location.

Cons:

N/A

2026-01-06 via Nuitee
A
Antoinette couple us
9
2026-01-03 via Nuitee
M
Mojgan couple fr
6
moyen
Pros:

l’emplacement

Cons:

piscine non chauffée
petit jacuzzi
petit déjeuner catastrophique

2025-12-23 via Nuitee
P
PEDRO couple us
10
I’ll be back soon, thank you
Pros:

It’s beautiful whole property

Cons:

The sauna, and everything is really clean and nice

2025-12-20 via Nuitee
B
Brick couple us
8
Pros:

Excellent location and value!

Cons:

No elevator.

2025-12-18 via Nuitee