Hotel Plaza Morelos

Hotels
8.2 (101 reviews)
Aquiles Serdan 115, Centro , Toluca , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleaning issues
Room size and quality
Internet connectivity issues

Categories

Cleanliness
7.66
Several reviews mentioned dirty utensils and outdated bathrooms.
Service
9.13
Staff were consistently described as friendly and helpful.
Location
9.67
Multiple reviews praised the excellent, central location.
Room Quality
7.12
Rooms were noted to be small and outdated with some issues.
Amenities
8.15
Amenities were somewhat basic but acceptable for the price.
Value for Money
7.61
Reviews indicate that the price doesn't match the room quality.
Food and Beverage
8.16
Breakfast quality was good but selection lacked variety.
Overall Experience
8.13
Generally a good experience, but several areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:55

Property Description

Convenient Location in Toluca Town Centre
Located in the heart of Toluca, Hotel Plaza Morelos offers modern rooms with essential amenities for a comfortable stay.
Dining Options and Services
Guests can enjoy complimentary breakfast and explore nearby dining options, while taking advantage of services like room service and free coffee.
Attractions and Additional Amenities
With attractions like the Cosmovitral botanical garden nearby, guests can also benefit from on-site features such as private parking, gardens, and laundry services.

To experience the convenience and comfort of Hotel Plaza Morelos, book your stay now!

Important information:

Please note that breakfast is not included for any additional children staying in the room.
Guests receive special discounts at several restaurants, bars and tour services in the surrounding area.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLC

Location

Guest Reviews

8.2
Based on 101 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.67
Room Quality: 7.12
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 8.13
A
Alexis • solo_traveller • mx
10
2026-08-06 • via Nuitee
M
Matesa • couple • mx
9
Satisfatória
Pros:

Localização

Cons:

Não gostei muito do café da manhã, poucas opções e tudo adoçado.

2026-08-04 • via Nuitee
O
olivier • solo_traveller • fr
8
Bonne adresse
Pros:

Très bon petit déjeuner, consistant.
Personnel très sympathique et arrangeant.
Situation à mi chemin entre stade et centre.

Cons:

Wifi fluctuante et faible
Rideau trop court, réveillé par le soleil
Un peu éloigné terminal train et bus (uber)

2026-07-25 • via Nuitee
D
David • solo_traveller • gb
10
Perfect.
Pros:

Staff were very polite and helpful,

Cons:

Location was perfect everything you needed, breakfast was superb and good selection.
Also, the surrounding location was perfect.Good restaurants and bars.
Had a fantastic time with my family would recommend.
Thank you

2026-07-16 • via Nuitee
M
María del Rosario • extended_group • mx
10
Feliz y cómoda estancia en el Hotel Plaza Morelos.
Pros:

Muy buen servicio por parte de la recepcionista, nos permitió guardar nuestro equipaje, después de que entregué la habitación, además nos apoyó con solicitar el servicio de taxi, para que nos llevara al Tren: "El Insurgente".
El servicio del comedor, muy bueno.
Definitivamente lo recomiendo y si, regresaré.
Continúen así.

Cons:

No tengo comentarios

2026-07-13 • via Nuitee
M
Monica • solo_traveller • mx
10
Pros:

La cercanía al centro de la cuidad

Cons:

Las almohadas, son muy duras

2026-07-07 • via Nuitee
L
Luis • family_with_children • es
7
2026-06-30 • via Nuitee
O
Osvaldo • extended_group • mx
10
excelente
Pros:

excelente servicio!

Cons:

todo bien

2026-06-29 • via Nuitee
E
Escobar • solo_traveller • mx
7
Ignorado en su página para factura. No contestan
Pros:

Desayuno

Cons:

No contestan el WhatsApp en donde te deben factura. Ya mandé mis datos y nada. Hasta la fecha no me ha llegado mi factura fiscal. Estamos a cierre de mes y no pueden enviarme una factura.

2026-06-24 • via Nuitee
A
Angélica • solo_traveller • mx
10
2026-06-20 • via Nuitee
L
López Valencia • couple • mx
9
Excelente
2026-06-18 • via Nuitee
E
Eutimio • solo_traveller • mx
8
2026-06-18 • via Nuitee
R
rosario rubio • solo_traveller • mx
8
Visita de un dia
Pros:

Excelente ubicación.

Cons:

La habitación es pequeña y necesitan mobiliario y sábanas nuevas.

2026-06-14 • via Nuitee
N
Nely Patricia • solo_traveller • mx
10
Pros:

Es cómodo, no se siente frío,la ropa de cama es suficiente para el clima de Toluca y el personal es amable.

Cons:

Qué el desayuno se sirviera hasta las 8 am. Por qué muchos tenemos que salir antes de ese horario y no podemos aprovechar el desayuno incluido, otra cosa que no me gustó es que se escucha mucho ruido.

2026-06-14 • via Nuitee
R
Roberto • solo_traveller • mx
2
Malas instalaciones, excelente ubicación
Pros:

Ubicación

Cons:

Higiene y mantenimiento nulo de plomería, herrajes, ventilación y camas

2026-06-06 • via Nuitee
M
Maldonado Guerrero • extended_group • us
10
Colorful stay cheered up the mood good for on a work trip, can’t hear anything outside.
Pros:

it was in roma, the city very local to every food shop

Cons:

Everything was wonderful

2026-06-02 • via Nuitee
Y
Yasmin • solo_traveller • mx
10
Pros:

La ubicación muy cerca de lo que fui a conocer: cosmovitral, teatro Morelos, Catedral.
Que incluye Desayuno...Un desayuno demasiado aceptable.

2026-05-18 • via Nuitee
R
Rosa • couple • mx
7
Amerita renovación el hotel
Pros:

El desayuno bueno y la ubicación excelente. Pero necesita mejorar sus habitaciones.

Cons:

No tienen aire acondicionado!! ni ventilador Siqueira, y con el calor que estaba haciendo.
Además, había hospedados jóvenes de algún grupo y el ruido, portazos y demás no dejaron descansar, con todo que les comentamos en la administración, no fueron buenos para pedirles dejaran de hacer tanto ruido...

2026-05-06 • via Nuitee
C
Castillo • extended_group • mx
10
Pros:

Buen desayuno

Cons:

Nivel de señal de.WIFI

2026-05-06 • via Nuitee
H
Hernan • couple • mx
8
2026-05-05 • via Nuitee