Hotel Plaza Morelos

Hotels
8.2 (74 reviews)
Aquiles Serdan 115, Centro , Toluca , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleaning issues
Room size and quality
Internet connectivity issues

Categories

Cleanliness
7.66
Several reviews mentioned dirty utensils and outdated bathrooms.
Service
9.13
Staff were consistently described as friendly and helpful.
Location
9.67
Multiple reviews praised the excellent, central location.
Room Quality
7.12
Rooms were noted to be small and outdated with some issues.
Amenities
8.15
Amenities were somewhat basic but acceptable for the price.
Value for Money
7.61
Reviews indicate that the price doesn't match the room quality.
Food and Beverage
8.16
Breakfast quality was good but selection lacked variety.
Overall Experience
8.13
Generally a good experience, but several areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:55

Property Description

Convenient Location in Toluca Town Centre
Located in the heart of Toluca, Hotel Plaza Morelos offers modern rooms with essential amenities for a comfortable stay.
Dining Options and Services
Guests can enjoy complimentary breakfast and explore nearby dining options, while taking advantage of services like room service and free coffee.
Attractions and Additional Amenities
With attractions like the Cosmovitral botanical garden nearby, guests can also benefit from on-site features such as private parking, gardens, and laundry services.

To experience the convenience and comfort of Hotel Plaza Morelos, book your stay now!

Important information:

Please note that breakfast is not included for any additional children staying in the room.
Guests receive special discounts at several restaurants, bars and tour services in the surrounding area.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for MXN 182.52 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 74 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.67
Room Quality: 7.12
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 8.13
J
Juan de Dios Sergio • family_with_children • mx
9
Buena ubicación y relación calidad-precio
Pros:

Excelente ubicación, buena relación calidad-precio

Cons:

Se escuchaba mucho el ruido de los pasillos

2026-03-26 • via Nuitee
J
Juan David • family_with_children • mx
10
2026-03-22 • via Nuitee
M
Mendez • family_with_children • mx
9
Pros:

La ubicación

Cons:

Las almohadas no son suaves

2026-03-18 • via Nuitee
E
Emilio • family_with_children • mx
9
Pros:

.

Cons:

.

2026-03-17 • via Nuitee
C
Cristina • family_with_children • mx
10
2026-03-16 • via Nuitee
R
Rosineide • couple • br
9
2026-03-13 • via Nuitee
J
Jorge Alfredo • solo_traveller • mx
9
Pros:

Muy cómodo y limpio

Cons:

La conexión a internet fallaba

2026-03-09 • via Nuitee
N
Nancy • family_with_children • mx
8
Pros:

Excelente ubicación,incluye desayuno .
Hay silencio por la noche.

Cons:

La habitación es pequeña y el mobiliario está un poco descuidado.

2026-03-09 • via Nuitee
S
Samuel • couple • mx
8
2026-03-06 • via Nuitee
M
martinez • family_with_children • mx
8
2026-03-03 • via Nuitee
S
Sergio Roberto • family_with_children • mx
10
Buena
Pros:

Ubicacion

Cons:

Tecnologia

2026-03-02 • via Nuitee
P
Peter • family_with_children • ch
7
Pros:

Es war angenehm ruhig

2026-03-01 • via Nuitee
N
Navarrete • family_with_children • mx
8
Pros:

La ubicación

Cons:

El servicio y el espacio en el desayuno. Completamente improvisado y muy incómodo.

2026-02-27 • via Nuitee
P
Pilar • family_with_children • mx
9
La mejor opcion si quieres visitar el centro de Toluca
Pros:

la ubicacion esta perfecta, centrico, el lugar es cómodo, la apertura para entrada y salida hace que sea practico para varias actividades

Cons:

los insumos del baño no son suficientes, aunque puedes pedir mas, te recomiendo mejor traer tu shampoo y jabon

2026-02-14 • via Nuitee
M
Mauricio • family_with_children • mx
9
Cons:

El estacionamiento.

2026-01-28 • via Nuitee
O
Omar Emilio • solo_traveller • mx
7
Bien a secas
Pros:

La ubicación

Cons:

El costo para una habitación sencilla o una sola persona es de un hotel lujoso o moderno este hotel no es ni una ni otra cosa

2026-01-20 • via Nuitee
R
Roberto • solo_traveller • mx
8
Ojalá que hagan algunos cambios
Pros:

Al desayuno le faltan elementos como Yogurt, jugo natural, pan dulce y otra opción de guisado
La ubicación del hotel es buena

Cons:

El internet no es bueno , tuve que salir de la habitación para enviar correos y hacer una llamada.

2026-01-20 • via Nuitee
J
Jesus • couple • us
7
I love the location very walkable and close to downtown
Pros:

Location is very close of downtown

Cons:

The internet not working well

2026-01-19 • via Nuitee
E
Escobar • family_with_children • mx
4
Pros:

Desayuno y la atención del mesero.

Cons:

No me han enviado mi factura, ponen un celular para facturar y no contestan. La recepción es muy poco servicial. Cortinas manchadas de moho. Camas que rechinan. Falta actitud de servicio.

2026-01-14 • via Nuitee
R
Roberto • couple • cr
9
Buena experiencia, el desayuno quedó un poco debiendo, anteriormente era tipo buffet. La habitaciones asignados deberían
Pros:

Ubicación, muy cerca del centro histórico, limpieza de las habitaciones.

Cons:

A diferencia de una ocasión anterior, el desayuno ya no era tipo buffet; diferencia inmobiliario, entre las habitaciones, tuvimos que hacer cambio porque no era tal como se mostraba en las fotografías.

2026-01-12 • via Nuitee