Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good food
Cons:
Thin walls
Uncomfortable room layout

Categories

Cleanliness
8.25
Overall positive mentions of clean rooms.
Service
8.75
Staff are friendly and helpful.
Location
8.25
Very close to town centre and all the restaurants.
Room Quality
6.75
Thin walls and uncomfortable facilities noted in negative reviews.
Amenities
8.25
Good amenities available, such as secure parking.
Value for Money
7.25
Mixed reviews; some felt it did not live up to expectations.
Food and Beverage
8.75
Exceptional food, especially noted in afternoon tea reviews.
Overall Experience
7.75
Overall enjoyable experiences mentioned, with some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:40

Property Description

Award-Winning Restaurant and Banquet Facilities
The County Hotel boasts an award-winning restaurant that offers a delightful culinary experience for guests. Additionally, with 5 versatile banqueting and conference rooms, accommodating 8-150 people, it's the perfect venue for any event or meeting.

Convenient Location and Nearby Attractions
Situated just 3 minutes from the local train and bus station, and a short 10-minute walk to the city centre, the hotel offers easy access to transportation and city amenities. Guests can explore popular attractions such as Chelmsford Museum, Essex County Cricket Club, Riverside Ice and Leisure, and Chelmsford Cathedral, all within walking distance.

Modern Amenities and Comfort
All 58 bedrooms at the County Hotel are equipped with a flat-screen TV and complimentary WiFi, ensuring guests stay connected and entertained throughout their stay.

Book your stay at the County Hotel now and experience luxury and convenience in the heart of Chelmsford!

Important information:

Early arrivals: if your arrival is early in the day and you prefer immediate access to your room, we recommend reserving for the prior night to guarantee immediate access. If you choose not to reserve, we will be happy to store your bags for you.

During the Christmas period the property hosts various events and parties. The hotel will therefore not be as quiet as at other times. Every effort is made to ensure your room if away from any such events, however due to the location of rooms sometimes this may not be possible.

Please note, the restaurant is closed from the 01 to 17 January. Food will be available at the bar during this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
This property might host on-site functions, so noise may be audible in some rooms.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
This property is located in a busy area so guests might experience some noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Location

Guest Reviews

8
Based on 2168 reviews
Cleanliness: 8.25
Service: 8.75
Location: 8.25
Room Quality: 6.75
Amenities: 8.25
Value for Money: 7.25
Food and Beverage: 8.75
Overall Experience: 7.75
E
Eric family_with_children gb
10
2026-08-15 via Nuitee
C
Catherine solo_traveller ae
8
Pros:

Great location very close to the station and bus station.

2026-08-14 via Nuitee
P
Prafula couple gb
4
Fair
Pros:

Location

Cons:

Not enough parking
Needs updating

2026-08-13 via Nuitee
M
Megan couple gb
10
Pros:

This hotel was lovely and perfect for one night away when attending a festival. The staff were friendly, the rooms were nice and clean. Defiantly recommend.

2026-08-10 via Nuitee
A
Annemiek solo_traveller nl
9
Pros:

Heerlijk engels onrbijt. Dichtbij station. Je kon zowel in de pub als restaurant.

Cons:

Parkeerplaats was ook start/eindstation van rijexamen. Daardoor was het lastig om door de week een plek te vinden. Deze situatie is tijdelijk.

2026-08-10 via Nuitee
R
Rebecca solo_traveller za
1
Dreadful the manager refused to move me to another room unless I paid extra
Pros:

I was put in room outside the hotel and above the room 10 very loud people lived there

Cons:

It was not what I booked
It was misleading on the site

2026-08-09 via Nuitee
C
Claire couple gb
7
Nice and central, good breakfast
Pros:

Central, staff friendly, lovely breakfast

Cons:

Bathroom hot tap was a dribble. Bedroom and communal upstairs areas were dated. We felt it was quite an expensive stay for one night.

2026-08-09 via Nuitee
K
Kailey solo_traveller gb
4
Pros:

It was close to town

Cons:

We paid for the actual hotel to be then put in a room in the cottage which no eondowa opend it was way too hot. Paid for parking 20 quid paid fpr deposit on a key for the cottage part never got it back. The staff did try to help wirh more fans. But was defo not worth the money i paid when another man paid less for same room.

2026-08-08 via Nuitee
N
Natasha solo_traveller gb
10
2026-08-07 via Nuitee
J
Jacky solo_traveller us
1
2026-08-07 via Nuitee
J
Juliana couple gb
8
Overall, it was a nice clean environment and staff were friendly and helpful
Pros:

The room was clean and spacious.

Cons:

It felt like going through a maze to get from the room to the reception. I think overnight parking and breakfast should be free for staying customers.

2026-08-06 via Nuitee
C
Chris solo_traveller gb
9
Everything was good and easy friendly staff
Pros:

Clean tidy and good for parking

Cons:

Nothing was all good

2026-08-05 via Nuitee
M
mccartney solo_traveller gb
10
2026-08-05 via Nuitee
M
Mark couple gb
7
It was okay
Pros:

Great location

Cons:

The room was a busy road ground floor lots people walking past so didn’t have windows open very hot in the room the little fan they provided wasn’t enough to keep cool

2026-08-04 via Nuitee
K
Kelly couple gb
8
2026-08-04 via Nuitee
C
Claire couple gb
9
2026-07-25 via Nuitee
B
Barry solo_traveller gb
4
Pros:

Do not stop in the houses at back of hotel the road noise is terrible

2026-07-25 via Nuitee
V
valentina couple it
3
Soldi peggio spesi.
Pros:

La posizione

Cons:

Doccia rotta, albergo sporco, colazione terribile, cade un po tutto a pezzi.

2026-07-25 via Nuitee
D
David couple gb
7
Staff were friendly and got us an extra fan as it was so hot that day
Pros:

Proximity to where we needed to go

Cons:

No air con

2026-07-24 via Nuitee
Y
Yosola couple ie
7
Stay was okay
Pros:

Breakfast okay.

Cons:

Sausage choice and food portion can be a bit improved on.

2026-07-24 via Nuitee