County Hotel Chelmsford

I have stayed here now on numerous occasions when working in Chelmsford. Immaculate Hotel in a Central location. Rooms are spotless but more importantly the Staff are wonderful and friendly, particularly Andra who always has time & a smile for the guest.
The only place of choice for me in Chelmsford.

Very professional and efficient service from the reception, bar and restaurant staff ! They were exceptional.

We were in Chelmsford our English twin city for a civic visit with our Lord Mayor and the city concil. The atmosphere at the hotel was very friendly, perfect service. Absolutely nothing to complain exept a rather loud an longlasting argueing of some guests long after midnight. Will come again.

We recently hosted our International Women’s Day Afternoon Tea at the County Hotel in Chelmsford, and it was a truly wonderful experience from start to finish.

The venue provided a beautiful and elegant setting, which created the perfect atmosphere for our event, The Real Woman. The staff were incredibly welcoming, attentive, and supportive throughout the day, ensuring everything ran smoothly. Their professionalism and willingness to accommodate our needs made a real difference.

The afternoon tea itself was delightful—fresh, well-presented, and enjoyed by all our guests. Many attendees commented on how lovely the space felt and how comfortable they were.

Thank you to the entire team at the County Hotel for helping us deliver such a meaningful and successful event. We look forward to working with you again in the future.

— ISA.connect CIC

I love this hotel. Whenever I work in Essex this is my go to. The staff are all super friendly and go out of their way to accommodate you. There’s a nice bar and restaurant serve good food and the breakfast is amazing. They go above and beyond to make you feel at home. Special shout out to Andra, Yulia and Emily for all their friendly kind service whenever I call. Thanks

Really lovely lunch for a special birthday celebration. Waiting staff were extremely attentive and the addition of a special birthday surprise at the end of our meal was a lovely touch and very well received. Many thanks to all the staff.

We held our wedding and 65th birthday combined celebrations here on Saturday 14th March
Emma who coordinated the event for us was really good and very helpful with all our questions thank you.
Ben,Harvey and their team on the day were amazing - the tables and room were set out exactly as we had visualised. Nothing was too much trouble for them, food was excellent and children were really well catered for. Fantastic venue thank you to everyone involved in making our day so special
Well done to all County Hotel Staff
Best wishes
Carole and Adrian x

We were gifted an afternoon tea in the Samphire Restaurant.
We received a warm welcome from staff who seated us in the pleasant conservatory.
All staff were very attentive but not intrusive throughout our visit.
We had the savoury tea with mini fish and chips, perfectly cooked scotch egg, quiche, sandwiches, scones, choice style cakes and brownies served with our choice of teas from the wide selection available.
Although the hotel was busy with a conference the restaurant was very quiet but the atmosphere was still welcoming.
I would recommend the experience particularly because the staff were all so professional yet friendly and appeared to take pride in their work.

Friendly and helpful staff, all meals are excellent, good room and a large car park. Lift to first floor. Will definitely be returning.

Very clean hotel and room, very friendly staff

I met my cousin for lunch in the Samphire restaurant, it was fabulous. Amazing food, clean environment & attentive staff

We had booked their Lovers offer for Valentines night. If we could give 11/10 we would . From the greeting from the receptionist to our extremely well appointed bedroom . Again every member staff in the restaurant were excellent . The menu ( dinner was included in our offer ) which we thought might be small in portion was far from it excellent choice size and taste . Attentive service without being intrusive perfect . There was a live singer which was perfect . We had one or seven drinks which were very good only criticism would be the price although we had a free cocktail included. Free parking for booking direct .
Breakfast was good a self service buffet but could order certain items from menu . Same staff so again excellent service . We could not fault our stay and will definitely return ( especially if there is an offer on )
Thank You The County Hotel Chelmsford

Stayed here overnight on 4/2 . We were attending a funeral during day.Having arrived at 10.00am we went to reception to book our car in and advise the receptionist that we had arrived early due to attending the funeral .I cannot recall the ladies name but she was very welcoming, helpful and kind .She checked and our room was ready so allowed us to check in and freshen up before the funeral. A very lovely gesture on a difficult day .We had coffee in the bar and then the same lady rang a taxi for us. After a difficult day 6 of us who had been at the funeral met for dinner in the restaurant . We were looked after very well by Tilly who had only recent started her job. The restaurant was warm and inviting . We went on to enjoy an excellent meal , the food was delicious, all served hot and freshly cooked. A small issue with the wine was dealt with smoothly and professionally. It was a very pleasant dining experience after a long day . My husband and I enjoyed an enjoyable breakfast the next morning. We stayed in room 39 which was spotlessly clean ,well equipped and very comfortable .Amazing bathroom . We have stayed at the County before and always had good service but on this occasion every member of staff we encountered were friendly, welcoming , kind and helpful and along with the warm ambiance of the hotel made a difficult day a little easier . Thank you to all the staff .We highly recommend the County and look foward to staying again in happier circumstances

My daughter and I visited The County Hotel bar twice in January before attending shows at Chelmsford Theatre, and both visits were excellent.

We’re based in Greenwich but travel around the country following live shows, and this was our first time in Chelmsford. We originally chose the hotel as a convenient meeting place over coffee — but what was meant to be a quick stop turned into a relaxed four-hour stay with lunch for my daughter and dinner for us both. We enjoyed it so much that we returned the following week for pre-show dining.

On both occasions the food and service were first class, and we felt the menu offered very good value. The location is perfect for theatre visits, with good parking and a calm, quiet atmosphere that makes it ideal for meeting and relaxing before a show.

My daughter is a permanent wheelchair user, and we were pleased to find accessibility well considered, which made the whole experience comfortable and stress-free.

We’ll definitely return on future trips to Chelmsford — pre-show dining here is now part of the plan.

Highly recommended.

Had a lovely lunch in the Samphire Restaurant, food was exceptional particularly the fish and chips and the friendly, attentive service provided by Laurence was second to none.
Laurence was friendly, efficient and kind. She is a credit to The County.

Visited for a family meal this week where we received fantastic service in the restaurant from Tilly, who showed real pride in her work. Lovely food and atmosphere.

Fantastic service from the reception and restaurant staff.

My large double room was spotlessly clean and very comfortable.

Food in the restaurant is delicious. There is an excellent choice for breakfast.

The only issue was the inconsiderate noisy Masons in the property below my room.

Excellent afternoon tea with my friends and family. All the staff were very helpful and friendly.
I would recommend this venue.

I when today to the bar to have something to heat, I had a BLT baguette, the stuff work at the bar she is a French girl, she was very professional and the service was very fantastic, definitely I will be back again thanks again

After an evening out in Chelmsford, I booked a room here after missing my train back to Frinton. When I arrived, the front door was locked, reception was completely unmanned, and despite pressing the buzzer repeatedly for around 20 minutes, nobody appeared. I eventually had no choice but to spend £140 on a taxi home.

I contacted the hotel through Booking.com to explain what happened, but they responded by saying they couldn’t authorise a refund. The customer service has been absolutely unacceptable. Save your money — I certainly won’t be booking here again, and I’ll be taking this further with Booking.com.