County Hotel Chelmsford

Hotels
Classic British Hotels
8 (180 reviews)
29 Rainsford Road, Chelmsford, England, CM1 2PZ , Chelmsford , GB

Facilities

Electric car charging station
Area rugs in public areas
Hardwood flooring in public areas
Free WiFi
24-hour front desk
Terrace
Luggage storage
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good food
Cons:
Thin walls
Uncomfortable room layout

Categories

Cleanliness
8.25
Overall positive mentions of clean rooms.
Service
8.75
Staff are friendly and helpful.
Location
8.25
Very close to town centre and all the restaurants.
Room Quality
6.75
Thin walls and uncomfortable facilities noted in negative reviews.
Amenities
8.25
Good amenities available, such as secure parking.
Value for Money
7.25
Mixed reviews; some felt it did not live up to expectations.
Food and Beverage
8.75
Exceptional food, especially noted in afternoon tea reviews.
Overall Experience
7.75
Overall enjoyable experiences mentioned, with some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:40

Property Description

Discover a charming getaway at County Hotel Chelmsford, where comfort meets modern amenities in the heart of Chelmsford.

Cozy Guestrooms
Unwind in one of our 58 well-appointed guestrooms, featuring complimentary Wi-Fi, cozy furnishings, and modern bathrooms equipped with essential toiletries. Daily housekeeping ensures your stay is effortless.

Dining Experience
Savor delightful British cuisine at Samphire Restaurant, with a cozy bar/lounge for relaxation. Indulge in room service during limited hours, and don’t miss our hearty breakfasts available on weekdays and weekends.

Exceptional Facilities
Take advantage of our business center, multifunctional conference rooms, and event facilities suitable for every occasion. With attentive multilingual staff and a stunning living plant wall, your experience is designed with care.

Let the County Hotel Chelmsford be your home away from home. Book your stay today!

Important information:

  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8
Based on 180 reviews
Cleanliness: 8.25
Service: 8.75
Location: 8.25
Room Quality: 6.75
Amenities: 8.25
Value for Money: 7.25
Food and Beverage: 8.75
Overall Experience: 7.75
L
Laura couple gb
10
Absolutely amazing team of staff. Beautiful hotel. Amazing Breakfast
Pros:

Location was great and the staff went above and beyond to make my stay comfortable.

2026-07-17 via Nuitee
J
Jill couple gb
8
Very enjoyable, we'll stay again however it will be in the cooler months
Pros:

The room was a great size and the bed was very comfy. Good tea and coffee facilities. Staff were very friendly and really helpful.
Breakfast was great and really loved the decor in the dining room.

Cons:

Unfortunately no air conditioning and as we were staying in the heat wave (we're from Northern Ireland and not used to the high temperature) we really would have needed it. There was a big fan which helped but we didn't like to keep it on all night.

2026-07-17 via Nuitee
S
Sara couple gb
8
Great location
Pros:

Coffee bags in the room

2026-07-17 via Nuitee
R
Richard solo_traveller gb
6
Convenient, with a good restaurant but a unsatisfactory room
Pros:

Food was good with great staff

Cons:

Room was poor. Not what I was expecting. Small, hot and could have been cleaner. No drinking water in room.

2026-07-17 via Nuitee
C
Caroline couple gb
8
2026-07-16 via Nuitee
A
Andrew couple gb
7
2026-07-16 via Nuitee
B
Brøndum couple dk
5
Pros:

Nice room after a change.

Cons:

The cottage doesn't work in warm weather

2026-07-15 via Nuitee
S
Sona couple gb
5
Okay for a short stay
Pros:

It was okay for a short stay

Cons:

No warm water, noise fan and no blackouts in the window.

2026-07-14 via Nuitee
S
Stephanie solo_traveller ie
10
Pros:

Very comfortable food was fab.

Cons:

Only one hand and bath towel for 2 guests.

2026-07-14 via Nuitee
L
Laimute couple gb
8
Pros:

Location. Breakfast. Check in, parking space ,room

Cons:

Disliked • After breakfast, I told the receptionist that we would be leaving the room at 1:00 pm and that it could be cleaned. Before we left, we also hung the "Please clean my room" sign on the door handle.
When we returned from a wedding party at around 11:20 pm, the sign had been turned over to "Please do not disturb." We entered the room and found that it had not been cleaned. The rubbish had not been removed, and the room was left untidy. We were very disappointed, as this should not have happened after we had informed the receptionist and requested that the room be cleaned.

2026-07-14 via Nuitee
M
Michael solo_traveller gb
6
2026-07-13 via Nuitee
R
Rima solo_traveller gb
8
2026-07-13 via Nuitee
E
Enrique solo_traveller es
9
2026-07-13 via Nuitee
S
Salvinija couple gb
7
2026-07-13 via Nuitee
E
Emily couple gb
6
It was fine - not worth the money
Pros:

It was centrally located, the staff were welcoming

Cons:

It was overpriced
Parking was an additional price
The shower was difficult to use
There was dried urine on the seat
It was boiling and there was a basic fan provided

2026-07-12 via Nuitee
S
Sylvia solo_traveller gb
4
I believed hotel is good but rooms which are very hot -should come with advisory
Pros:

Staff excellent -room and bathroom cleane-breakfast excellent-Monty and restaurant staff extremely

Cons:

We stayed in room 56 -it was extremely extraordinary hot in bedroom -we requested another room with air conditioning-non available-you should a mini fridge or flask of cold water for room no a/c -we open the window but noise from traffic on motorway -we could not sleep -when I returned to noir room -a man was lying face down on floor -I assisted him to his room -opposite-I had notify reception -was not drunk and not sure if it was the heat -you have no telephone in bedroom -rece0tionist asked the man if needed any help -said no -receptionist said she would check on him again later

2026-07-12 via Nuitee
R
Read solo_traveller gb
10
2026-07-11 via Nuitee
S
sijbrand couple nl
7
2026-07-10 via Nuitee
L
laura couple it
8
2026-07-08 via Nuitee
F
Florence family_with_children sg
9
Convenient location and service and courtesy of staff
Pros:

All went well. Will return to County Hotel on my next visit

2026-07-08 via Nuitee