Holiday Inn Express Mt. Juliet by IHG

Hotels
•
Holiday Inn Express
9 (210 reviews)
565 S Mount Juliet Rd, Mount Juliet, Tennessee, 37122 , Mount Juliet , US
1-615-553-5200

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Facilities

Free breakfast
Fitness facilities
Express check-out
Electric car charging station
Free WiFi
24-hour front desk
Express check-in/check-out
Designated smoking area
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Good value for money
Cons:
Some cleanliness issues
Breakfast quality could be improved
Small gym size

Categories

Cleanliness
8.46
Overall cleanliness noted as good, but some issues mentioned like bad smells and bugs.
Service
9.93
Consistently praised for friendly and helpful staff across multiple reviews.
Location
9.47
Highly rated for convenience and proximity to dining and shopping options.
Room Quality
8.92
Mostly positive feedback about comfortable and clean rooms, but some concern about shared connections.
Amenities
8.45
Amenities such as free parking noted positively, but some complaints about the gym size.
Value for Money
9.41
General sentiment indicates good value, especially considering the location and service.
Food and Beverage
7.96
Mixed feedback on breakfast quality; some found it lacking variety and quality.
Overall Experience
9.43
Consistently rated as a great place to stay with excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:15

Property Description

Indulge in Luxury and Convenience
Unwind in the indoor pool or stay active in the fitness center. Enjoy free Wi-Fi and a complimentary buffet breakfast.

Versatile Amenities
Relax in the ballroom, utilize the 24-hour business center, or host events in the 3 meeting rooms. Quick services like express check-in/out are available.

Comfortable Accommodations
The guestrooms offer premium bedding, sofa beds, and modern amenities like microwaves and flat-screen TVs. Benefit from complimentary wired and wireless internet, ensuring a connected stay.

Immerse yourself in comfort at Holiday Inn Express Mt. Juliet, an IHG Hotel. Book now to experience a blend of leisure and practicality.

Important information:

  • Pool access available from 9:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Guest Reviews

9
Based on 210 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 7.96
Overall Experience: 9.43
J
Joseph • partner
10
Pros:

Clean, great staff. All helpful. Nice pool best hotel breakfast ever!

2025-10-12 • via Nuitee
M
Mark • partner
10
Pros:

Great breakfast friendly staff.

2025-10-10 • via Nuitee
L
Lisa • partner
10
Pros:

Great beds and pillows. Clean and great location.

2025-10-08 • via Nuitee
D
Debra
10
Pros:

Clean room, comfortable bed & pillows in a very nice, clean, quiet hotel.
I wish all hotel stays were this pleasant!
The coffee was excellent!

My only negative: the breakfast was very ordinary. The biscuits were dry and breaking into crumbles. Everyone in the dining was talking about the terrible biscuits!

2025-10-07 • via Nuitee
R
Robert
10
Pros:

Great location close to restaurants. Rooms were quiet and clean.

2025-10-05 • via Nuitee
C
Charles
10
Pros:

Breakfasts were good. Room spacious with lots of storage.

2025-10-03 • via Nuitee
B
Belinda
10
Pros:

Clean room. Friendly staff.

2025-09-28 • via Nuitee
A
Alan
10
Pros:

Staff very helpful, desk at front was attended to. Wish they had removed old pop machine or replaced it on the second floor. Nice to not have to purchase from front desk . All of the three hotels have not had a pool in working order this last of the three Mt juliet put it on the website. Keep up info on media it's wonderful when they do this.

2025-09-23 • via Nuitee
D
Danella • partner
10
Pros:

Location was GREAT…stay was great! Breakfast, ok…coffee excellent! I would return.

2025-09-22 • via Nuitee
J
Judith • partner
10
Pros:

Everything

2025-09-22 • via Nuitee
M
Mary
10
Pros:

The room was nice. There was a bad smell in the lobby as they were air drying out a room it smelled like old urine . The elevator was dirty. Our room was comfortable and clean .

2025-09-18 • via Nuitee
D
Devin
10
Pros:

Excellent stay. Perfectly clean. No complaints.

2025-09-13 • via Nuitee
H
Heather • family
4
Pros:

Black mold in bathroom ceiling

2025-09-05 • via Nuitee
L
Lisa M • family
10
Pros:

We have stayed here many of times and as always it was 5 stars. We were there when a bad rain storm hit ,the internet went down but the staff was great and kept us informed. A great clean hotel, with comfortable beds. The breakfast was pretty good as well just need to add bacon. We will be returning in November to visit family. This is our go to hotel when we visit Mount Juliet, a home from home.

2025-09-04 • via Nuitee
D
Dayna
8
Pros:

Liked parking without a fee

2025-09-01 • via Nuitee
B
Brian • partner
6
Pros:

All the reviews praising the free breakfast was misleading. None of the hot breakfast items were good. Had to stick with cereal and yogurt for the weekend.

2025-09-01 • via Nuitee
J
Jesse • partner
10
Pros:

Nice location.

2025-08-27 • via Nuitee
B
Brent
8
Pros:

Property and room were clean and in newer condition. Staff was very friendly.

2025-08-21 • via Nuitee
H
Helen D.
10
Pros:

Very convenient and front desk staff and also Kitchen staff were extremely welcoming and friendly!!

2025-08-19 • via Nuitee
A
April • family
10
Pros:

My fiancée and I have been coming here for three years and it’s always clean, breakfast is always hot and fresh and ALL the staff are pleasant and friendly. I look forward to my stays here. Thanks for all you do.

2025-08-18 • via Nuitee