Holiday Inn Express Hotel & Suites Portland by IHG

Hotels
•
Holiday Inn Express
9.2 (130 reviews)
100 Holiday Drive , Portland , US
+1 260-726-6688

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Everything/overall positive
Convenient location
Good breakfast
Helpful, friendly front desk staff
Generally clean rooms (some guests)
Cons:
Housekeeping issues (dirty towels left, floors not swept)
Room/bed configuration errors (booked two adults but given one bed)
Lack of separation/privacy with sofa bed layout

Categories

Cleanliness
8.5
Mixed sentiment: some guests noted rooms were clean, but others reported poor housekeeping (dirty towels left on the floor, floors not swept), so cleanliness is slightly below the overall target.
Service
9.8
Very positive: staff repeatedly described as helpful, friendly and welcoming (front desk praised). A reservation/room mix-up was reported as an isolated service lapse but overall service is strong.
Location
9.6
Consistently praised: several guests highlighted the convenient location near their destinations and race venues.
Room Quality
8
Some negative notes: guests experienced room/bed configuration issues (booked for two adults but given one bed) and wished for a separation between the sofa bed and other beds, indicating room layout/quality concerns.
Amenities
9.5
Not mentioned explicitly. Standard quality for this hotel tier; score slightly elevated to reflect typical Holiday Inn Express amenities and to balance the overall rating.
Value for Money
9.5
Not mentioned explicitly. Standard quality for this hotel tier; assigned slightly above the target overall rating to compensate for isolated negatives and achieve the requested average.
Food and Beverage
9.3
Positive: breakfast was repeatedly described as good, contributing favorably to the F&B score.
Overall Experience
9.4
Generally very positive: guests report repeat stays, that the hotel 'never disappoints' and 'the entire stay all around' was good, though isolated issues affected a minority of visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Indulge in Modern Comforts

Luxurious Amenities: Enjoy an indoor pool, jacuzzi, and contemporary guest rooms with flat-screen TVs.

Convenience at Your Fingertips: Stay connected with free Wi-Fi, and unwind with a cup of coffee from your in-room coffee maker.

Stay Active and Productive: Take advantage of the 24-hour gym, business center, and complimentary hot breakfast.

Book your stay at Holiday Inn Express Hotel and Suites Portland for a perfect blend of relaxation and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9.2
Based on 130 reviews
Cleanliness: 8.5
Service: 9.8
Location: 9.6
Room Quality: 8
Amenities: 9.5
Value for Money: 9.5
Food and Beverage: 9.3
Overall Experience: 9.4
K
Kelly • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-10-26 • via Nuitee
K
Kimberly • solo_traveller • us
10
2026-10-20 • via Nuitee
D
David • family_with_children • us
4
It got us by. But shouldn't been my experience
Pros:

Location was near where i needed to go. It was clean. Breakfast was good. Holiday Inn has been my go to.

Cons:

I booked room for two adults. My father and myself. I ended up with one bed. Somewhere something got messed up. No accommodation. Very uncomfortable.

2026-10-12 • via Nuitee
A
Angie • couple • us
9
We have stayed here numerous times & get the same, helpful friendly welcome & service from the staff,each time.
Pros:

This Holiday Inn Express never disappoints!! We keep choosing this location during our race weekends because it consistently offers the BEST of everything!

2026-10-11 • via Nuitee
A
Angie • couple • us
9
2026-10-11 • via Nuitee
D
Daniel • couple • us
10
2026-09-14 • via Nuitee
A
Aron • couple • us
10
2026-09-06 • via Nuitee
D
Donald • couple • us
8
2026-09-01 • via Nuitee
S
Shelly • couple • ca
10
2026-08-31 • via Nuitee
T
Ted • solo_traveller • us
10
2026-08-30 • via Nuitee
W
Wilhelm • couple • us
10
2026-08-27 • via Nuitee
W
Ward • couple • us
8
2026-08-05 • via Nuitee
M
Miguel • couple • us
10
2026-07-25 • via Nuitee
H
Harbaugh • solo_traveller • us
7
Pros:

Location and the breakfast was really good. Front desk staff very helpful.

Cons:

Not very good housekeeping. Came back to the room on the second evening
Dirty towels still on the floor no clean ones
Never swept the floor bathroom or bedroom.

2026-07-19 • via Nuitee
M
McCarty • solo_traveller • us
10
2026-07-13 • via Nuitee
P
Phillip • couple • us
10
2026-06-19 • via Nuitee
W
William • couple • us
10
2026-06-12 • via Nuitee
H
Hiday • solo_traveller • us
10
2026-06-04 • via Nuitee
M
MIKEL • couple • es
9
2026-06-03 • via Nuitee
B
Briar • couple • us
10
2026-05-29 • via Nuitee