Holiday Inn Express Hotel & Suites Binghamton University-Vestal by IHG

Hotels
•
Holiday Inn Express
8.2 (265 reviews)
3615 Vestal Parkway, East , Vestal , US
+1 607-348-0088

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Spacious rooms / good room size
Quiet, dark rooms conducive to sleep
Comfortable beds and pillows
Friendly/recognizable staff and smooth check-in
Convenient location near dining and amenities
EV charging available
Decent/standard complimentary breakfast
Cons:
Serious cleanliness problems reported (used condom, dirt/dust, dingy towels, moldy smells)
Signs of wear and tear in bathrooms (peeling paint)
Inconsistent service in at least one case (refund not received)
Wrong room assignment for one booking
Lack of small amenities (no glass/ceramic mug, no bananas at breakfast)
Noise from guests above in at least one stay
Strong/fragrance scent in property bothering sensitive guests

Categories

Cleanliness
6.5
Multiple guests reported serious cleanliness issues (used condom found in a room, dirt and dust balls, dingy/thin towels, moldy smell in hallways/elevator, peeling paint) despite other mentions of generally clean rooms — net negative impact on cleanliness.
Service
8.6
Mixed but generally positive: several notes of friendly or memorable staff and unproblematic check-in, balanced by at least one report of poor customer service and an unresolved refund — overall slightly above target due to repeated positive staff mentions.
Location
9.2
Consistently praised: described as close to amenities and 'close to everything' with convenient nearby dining — strong positive for location.
Room Quality
8.4
Rooms noted as roomy, comfortable, dark/quiet and with comfortable beds, but some wear and tear reported (peeling paint, thin towels) and at least one instance of receiving the wrong room — overall slightly above average.
Amenities
8
Mixed: positives include EV charging and a decent complimentary breakfast; negatives include lack of small items (no glass/mug), no bananas at breakfast and some perceived scent issues — roughly average.
Value for Money
8.2
Standard quality for this hotel tier
Food and Beverage
8
Breakfast described as 'ok' or 'decent' by multiple guests, with minor complaints about limited items (e.g., no bananas) — generally satisfactory.
Overall Experience
8.7
Overall mixed but generally positive: many guests had peaceful, comfortable stays and praised staff/room size, while some serious cleanliness and service issues lowered enjoyment for others; net experience is above target but tempered by those negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Convenient Location
Located just 1 mile from SUNY Binghamton and 5 miles from Binghamton city center, the Vestal Holiday Inn offers a prime location with a free shuttle service within a 10-mile radius.

Comfortable Rooms
Decorated in soothing earth tones, rooms at the Holiday Inn Express Hotel & Suites Binghamton University-Vestal feature free Wi-Fi, a 32-inch cable TV, microwave, and refrigerator for your convenience.

Dining and Recreation
Indulge in Greek specialties at the Plaza Diner Restaurant on-site, and start your day with a delicious breakfast buffet. Unwind in the indoor pool or stay active at the modern fitness center during your stay.

Book now for a delightful stay at the SUNY Binghamton Holiday Inn Express, your gateway to exploring Binghamton's attractions!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 265 reviews
Cleanliness: 6.5
Service: 8.6
Location: 9.2
Room Quality: 8.4
Amenities: 8
Value for Money: 8.2
Food and Beverage: 8
Overall Experience: 8.7
C
Christina • family_with_children • us
10
2026-11-01 • via Nuitee
T
Tobias • solo_traveller • de
6
Pros:

Die Größe vom Zimmer war super.

Cons:

Ein gebrauchtes Kondom im Zimmer und das es so hell im Zimmer war weil die Tür nicht richtig passend war.

2026-10-09 • via Nuitee
J
john • couple • us
10
2026-09-18 • via Nuitee
B
Brian • couple • us
7
2026-09-16 • via Nuitee
E
Emily • family_with_children • us
5
Disappointed
Pros:

Room not clean, dirt and dust balls all over. Breakfast ok

Cons:

Cleaned room

2026-09-15 • via Nuitee
L
Laurie • solo_traveller • us
8
Pros:

Holiday Inn Express is consistently good. This location was no exception. Clean, comfortable rooms. Decent breakfast offerings and typically friendly staff

2026-09-11 • via Nuitee
J
Jeffrey • solo_traveller • us
9
2026-09-06 • via Nuitee
M
Mengqi • couple • cn
10
2026-09-04 • via Nuitee
F
Farhana • extended_group • us
9
2026-09-01 • via Nuitee
A
Angela • couple • us
8
2026-08-31 • via Nuitee
S
Smith • family_with_children • us
9
2026-08-28 • via Nuitee
K
K1078RKannc • Solo travel • Nashville, Davidson County, Tennessee
6
Holiday Inn Express & Suites Binghamton University-Vestal by IHG
Pros:

Check-in was unadventful, and the room was dark and quiet—two things that made for a good night’s rest. The pillows were comfortable enough.

However, I was disappointed by several changes since my previous stay about a year ago. The scent in the property was much stronger this time, so guests who are sensitive to fragrances may want to keep that in mind.

A few small amenities would also make a difference. I would have appreciated a glass in the bathroom and a ceramic or porcelain mug for coffee or tea. I also noticed there were no bananas available at breakfast.

Unfortunately, the towels were dingy and thin, and the bathroom showed signs of wear, including peeling paint on the bathroom door and around the tub. Overall, many things seem to have deteriorated since my last visit, which was disappointing.

There are still some positives—the room was quiet and dark, and the stay was generally peaceful—but the noticeable decline in upkeep and the stronger scent made this visit less enjoyable than my previous one.

2026-08-21 • via Tripadvisor
M
Mary • solo_traveller • us
8
2026-08-20 • via Nuitee
I
Ingoglia • extended_group • us
10
Our stay was perfect
Pros:

Close to everything!

2026-08-19 • via Nuitee
N
Niels • family_with_children • nl
8
Een goed verblijf!
Pros:

Goed en degelijk hotel met een ruime kamer (twee Queensize bedden). Hotel ligt dichtbij diverse eetfaciliteiten, is schoon en serveert een prima standaard ontbijt.

Cons:

Niks.

2026-07-24 • via Nuitee
S
Soniya • extended_group • us
10
2026-07-24 • via Nuitee
J
Jenny • family_with_children • us
8
2026-07-15 • via Nuitee
S
Shagalova • couple • us
5
Nice stuff, good size rooms. Clean
Pros:

I like that the property had EV charging station.

Cons:

There was some kind of moldy smell in the hallways and the elevator

2026-07-15 • via Nuitee
L
Luciano • couple • br
8
2026-07-10 • via Nuitee
J
Julio • couple • us
9
2026-07-04 • via Nuitee