Portbyhan Hotel

Hotels
8.4 (692 reviews)
The Quay , Looe , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location with beautiful views
Cons:
Small bathrooms
Slow service for drinks at the bar
High parking costs

Categories

Cleanliness
8.48
Many reviews praised the cleanliness and comfort of the hotel.
Service
8.65
Numerous mentions of friendly and helpful staff throughout the reviews.
Location
8.59
Guests highlighted the beautiful views and convenient access to local attractions.
Room Quality
8.04
Some complaints about small bathrooms, but overall room comfort was noted positively.
Amenities
8.47
Positive mentions of the food and dining options, though some areas could improve.
Value for Money
8.13
Some comments on parking fees; otherwise, general satisfaction with value.
Food and Beverage
8.48
The breakfast was often mentioned as good, but bakery items ran out on occasion.
Overall Experience
8.35
Most reviews reflect a very positive overall experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:19

Property Description

Unique Location on the Quayside: The Portbyhan Hotel offers stunning views of the Cornish fishing port of Looe, providing guests with an unrivalled experience in the heart of West Looe.

Variety of Room Options: From cosy and quirky to family-friendly, each room at the hotel is unique, offering a comfortable stay with modern amenities and some with balconies overlooking the river.

Entertainment and Relaxation: Guests can enjoy live music and a games room with a pool table, while the bar provides a warm ambiance to unwind with a wide selection of drinks. Don't forget to explore our hidden gem, The Upper Lounge & Sun Terrace Area.

Experience the charm of Portbyhan Hotel and book your stay now to create unforgettable memories in Looe!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NQY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 692 reviews
Cleanliness: 8.48
Service: 8.65
Location: 8.59
Room Quality: 8.04
Amenities: 8.47
Value for Money: 8.13
Food and Beverage: 8.48
Overall Experience: 8.35
M
Maria Chiara • couple • it
9
2026-07-02 • via Nuitee
L
Lynda • couple • gb
6
2026-06-30 • via Nuitee
J
John • couple • gb
10
2026-06-29 • via Nuitee
W
Wendy • couple • gb
1
2026-06-26 • via Nuitee
M
Makamase • solo_traveller • gb
10
Pros:

Breakfast was so delicious. Staff was brilliant and friendly

2026-06-25 • via Nuitee
R
Romain • solo_traveller • gb
7
Pros:

Good food. Friendly staff. Very clean. Ideal location.

Cons:

Room was not good. No air con. Little window with a view to a wall a big noisy generator fan and large pipework. The shower was tiny. Small glass shelf in the bathroom. Quite depressing.

2026-06-24 • via Nuitee
M
Mohammed • couple • gb
5
2026-06-24 • via Nuitee
J
jill • solo_traveller • gb
8
2026-06-23 • via Nuitee
C
Caroline • couple • gb
8
We would return but I would ? if there was softer beds
Pros:

Hotel location great. Staff friendly and helpful

Cons:

The bed was very hard and uncomfortable

2026-06-22 • via Nuitee
H
Hinshaw • couple • gb
7
Convenient location and friendly, efficient staff
Pros:

Good location, friendly staff and varied, tasty breakfast.Despite the drawbacks, we slept well and food was good

Cons:

Parking a bit of an issue and our bedroom was not the best. Tired, and bathroom needs updating . A bit hot in the roof space and noisy with window open.....slept well though!

2026-06-22 • via Nuitee
H
Helen • solo_traveller • gb
8
2026-06-19 • via Nuitee
J
Jean • solo_traveller • gb
10
Pros:

Clean, bright and airy. Helpful, cheerful staff. Good, tasty food.Spacious room with wonderful views.

Cons:

All good.

2026-06-19 • via Nuitee
P
Paul • couple • gb
9
Cannot wait to return
Pros:

Very central with excellent views of the estuary.

Cons:

Everything was just perfect.

2026-06-19 • via Nuitee
C
Christiane • couple • de
7
2026-06-18 • via Nuitee
D
david • couple • gb
6
See previous comment
Pros:

Unable to rate properly as we arrived at 4pm and had to leave at 8am the next morning due to a family crisis

2026-06-15 • via Nuitee
S
Siggi Sverris • couple • gb
8
Any hotel faults outweighed by lovely staff and wonderful food
Pros:

Whatever faults there might be (hotel room floors are dated) the experience was by far outweighedby loverly staff and absoulutely wonderful food. Had two full meals plus breakfast and everything was sublime.

Cons:

With this being an old hotel, albeit apparently with a renewed front and restaurant area, rooms lack ventilation. Our room (203) had a window to an enclosure at the back of the hotels which was beset by crying seagulls and cooing pigeons at daybreak. To get some proper sleep we were forced to close the window.

2026-06-15 • via Nuitee
E
Eleonore • couple • ch
6
Over-prized charmless and uncomfortable.
Pros:

Nice location. Good breakfast. Bathroom ok.

Cons:

Charmless, institutional alike tour group hotel. Rooms very small. Bad mattresses. Highly overpriced! 2-Star standard at 4-Star price. Not recommended!

2026-06-10 • via Nuitee
M
Mark • solo_traveller • gb
8
Pros:

Location was perfect, lovely bar and restaurant with terrace and views of the harbour.

Cons:

No parking and a busy road, difficult to drop off

2026-06-10 • via Nuitee
R
Read • extended_group • gb
8
Pros:

Breakfast superb great choice

2026-06-08 • via Nuitee
N
Nigel • couple • gb
9
Excellent would return
Pros:

All good,staff, room and facilities

2026-06-07 • via Nuitee