Portbyhan Hotel

Hotels
8.4 (632 reviews)
The Quay , Looe , gb

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location with beautiful views
Cons:
Small bathrooms
Slow service for drinks at the bar
High parking costs

Categories

Cleanliness
8.48
Many reviews praised the cleanliness and comfort of the hotel.
Service
8.65
Numerous mentions of friendly and helpful staff throughout the reviews.
Location
8.59
Guests highlighted the beautiful views and convenient access to local attractions.
Room Quality
8.04
Some complaints about small bathrooms, but overall room comfort was noted positively.
Amenities
8.47
Positive mentions of the food and dining options, though some areas could improve.
Value for Money
8.13
Some comments on parking fees; otherwise, general satisfaction with value.
Food and Beverage
8.48
The breakfast was often mentioned as good, but bakery items ran out on occasion.
Overall Experience
8.35
Most reviews reflect a very positive overall experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:19

Property Description

Unique Location on the Quayside: The Portbyhan Hotel offers stunning views of the Cornish fishing port of Looe, providing guests with an unrivalled experience in the heart of West Looe.

Variety of Room Options: From cosy and quirky to family-friendly, each room at the hotel is unique, offering a comfortable stay with modern amenities and some with balconies overlooking the river.

Entertainment and Relaxation: Guests can enjoy live music and a games room with a pool table, while the bar provides a warm ambiance to unwind with a wide selection of drinks. Don't forget to explore our hidden gem, The Upper Lounge & Sun Terrace Area.

Experience the charm of Portbyhan Hotel and book your stay now to create unforgettable memories in Looe!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NQY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 632 reviews
Cleanliness: 8.48
Service: 8.65
Location: 8.59
Room Quality: 8.04
Amenities: 8.47
Value for Money: 8.13
Food and Beverage: 8.48
Overall Experience: 8.35
C
Cliff • couple • gb
10
Room for improvements…
Pros:

Staff and food was Amazing . Very clean and warm hotel…The breakfast was amazing!

Cons:

I think the coffee that was in cafetière was instant coffee…☹️☹️☹️
Also the wardrobe was far to big for the room,completely out of place.…
The TV wasn’t a smart TV..

2026-03-27 • via Nuitee
S
Suzanne • couple • gb
10
Very enjoyable & removing overnight stay whilst travelling Cornwall. Looe is a gorgeous place
Pros:

Location perfect overlooking harbour
Fabulous breakfast
Friendly staff

Cons:

Nothing

2026-03-23 • via Nuitee
M
Mandy • extended_group • gb
3
Would'nt return
Pros:

Location

Cons:

The room was old, very uncomfortable beds cheap mattress. the toilet wouldnt flush at 4am in the morning so i was filling the cistern with buckets of water as there was no water in there. the breakfast was very average, minimal choice. very expensive hotel to stay at.

2026-03-23 • via Nuitee
P
Paul • couple • gb
9
2026-03-22 • via Nuitee
L
LINDA • couple • gb
10
Very pleasant stay
Pros:

Excellent breakfast and evening meal Very helpful and friendly staff and a wonderful welcome

2026-03-21 • via Nuitee
M
Marie • couple • gb
7
Ok for a short stay and recommend Sunday Lunch
Pros:

The location is perfectly positioned in West Looe.
My friend and I shared a double room for two nights and it was small but warm and comfortable. The shower was very good.
Mothering Day Sunday lunch was excellent and perfectly cooked however, a small flower on the tables would have made the experience much nicer for all of the mums. A few people commented on this.

Cons:

Lack of a comfortable lounge for reading a newspaper or book. The area provided is cold and clinical.
No atmosphere in the evening and only one member of staff around. Had a job to find him when needed.

2026-03-20 • via Nuitee
B
Brian • couple • gb
9
2026-03-15 • via Nuitee
Y
Yearling • couple • gb
7
2026-03-10 • via Nuitee
C
Carol • couple • gb
8
Asked to move room and was charged another £20 on top of what we had already payed for , when we booked for sea view roo
Pros:

Location

Cons:

Top floor sea facing rooms you need to be taller than 5ft to see through them ,

2026-03-09 • via Nuitee
D
David • solo_traveller • gb
8
2026-03-06 • via Nuitee
G
Gavin • solo_traveller • gb
10
2026-03-04 • via Nuitee
R
richard • couple • gb
6
Ok
Pros:

Excellent staff

Cons:

Breakfast could have been better

2026-03-02 • via Nuitee
P
Priscilla • couple • gb
8
2026-03-01 • via Nuitee
S
simon • couple • gb
5
2026-03-01 • via Nuitee
P
Paul • couple • gb
10
The staff was extremely helpful, big thank you to Tristan and Lee when it came to our evening drinks and food! Wish all
Pros:

Lovely location with lovely views

Cons:

Nothing ! Had an issue with the first lift but that was user error!

2026-02-22 • via Nuitee
M
Matt Willbye • solo_traveller • gb
10
2026-02-22 • via Nuitee
L
Lynne • couple • gb
10
Pros:

Fabulous location, very friendly staff, lovely room and we were upgraded so we had a balcony which was really appreciated.
We also had the Sunday carvery which was delicious and breakfast was great.
Couldn't fault anything. 🙂

2026-02-09 • via Nuitee
C
Christine • solo_traveller • gb
10
Experience was excellent
Pros:

The staff was incredibly helpful and even saved me money by lending me a charging cable for my phone, she also pointed out where the lift was for my disabilitys. The bar staff reserved my table for dinner and the food was out of this world.

Cons:

I would have liked a lamp next to the bed not directly over my head and I could hear the neighbours TV aswell as some kind of event which to be fair I didn't mind. Maybe I recommend sound proofing the walls a little.

2026-01-20 • via Nuitee
S
Shaun • couple • gb
8
2026-01-20 • via Nuitee
K
Karen • family_with_children • gb
6
It was a pleasant stay,
Pros:

Breakfast was good I would have liked a little bigger room and a better view of the harbour, but it was a pleasant stay.

Cons:

Bathroom was a bit small

2026-01-20 • via Nuitee