Holiday Inn Express Jacksonville East by IHG

Hotels
•
Holiday Inn Express
8.3 (1348 reviews)
53 Jefferson Road , Jacksonville , US
+1 904-997-9190

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Good location and value for money
Cons:
Issues with cleanliness noted
Breakfast options were lacking

Categories

Cleanliness
7.93
Many reviews indicated cleanliness, but some mentioned issues like a dirty pool and hair in the bathroom.
Service
8.9
Reviews highlighted friendly and helpful staff, particularly at check-in.
Location
8.44
Described as great, with easy access to attractions, albeit with some difficulty finding the property.
Room Quality
8.39
Rooms described as clean, comfortable, and of good size.
Amenities
8.42
General positive sentiment for amenities, but some specific disappointments noted.
Value for Money
8.18
Good value considering the location and quality of the hotel.
Food and Beverage
7.93
Breakfast was decent, but some expected more variety, specifically bacon options.
Overall Experience
8.2
Generally positive experiences across most reviews, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:28

Property Description

Convenient Location
Located adjacent to Craig Municipal Airport, this Jacksonville hotel offers easy access for travelers.

Modern Amenities
Enjoy a comfortable stay with a seasonal outdoor pool, daily hot breakfast, and free WiFi. Rooms feature a microwave, refrigerator, and flat-screen TV.

On-Site Facilities
Stay productive with a fitness center, business center, and meeting facilities. Whether for work or leisure, Holiday Inn Express Jacksonville East has you covered.

Experience convenience and comfort at Holiday Inn Express Jacksonville East. Book your stay now to enjoy all these fantastic amenities.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Guest Reviews

8.3
Based on 1348 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.44
Room Quality: 8.39
Amenities: 8.42
Value for Money: 8.18
Food and Beverage: 7.93
Overall Experience: 8.2
V
Vali • family_with_children • be
9
Pros:

Rapport qualité prix, le petit déjeuner excellent et sa situation.

Cons:

/

2026-10-29 • via Nuitee
R
Richard • family_with_children • us
6
2026-10-28 • via Nuitee
H
Heather • family_with_children • us
9
Pros:

Friendly staff. Comfortable king size bed, clean bathroom, and decent full breakfast offering.

Cons:

Noisy air conditioner unit that made various sounds during the night

2026-10-26 • via Nuitee
D
Dustan • solo_traveller • us
10
2026-10-19 • via Nuitee
B
Bryan • extended_group • us
5
2026-10-19 • via Nuitee
C
Carmen • couple • us
3
2026-10-15 • via Nuitee
E
Edward • couple • us
10
Great stay
2026-10-15 • via Nuitee
S
Shannon • family_with_children • us
10
2026-09-19 • via Nuitee
D
Desiree • family_with_children • us
9
2026-09-16 • via Nuitee
J
Jennifer • couple • us
3
Hotel is okay for a one night stay but wouldn’t make it a vacation hotel
Pros:

Location and room size.

Cons:

Rate the stay a 2/3. The milk was soured at breakfast, people next to us playing music loud at 3am. Told someone and then started blasting music again at 4-430am. Pillows are super soft. Lay on them and within seconds they get super flat and thin.

2026-09-15 • via Nuitee
A
April • couple • us
10
Great
Pros:

Near the port

Cons:

I liked everything

2026-09-14 • via Nuitee
D
Dean • solo_traveller • gb
3
Damp and smelly.
Pros:

Nothing.

Cons:

Smells damp in this hotel, like old mold. I am not going to stay here again.

2026-09-13 • via Nuitee
L
Luis Gonzalo • couple • hn
1
2026-09-12 • via Nuitee
F
Felicity • family_with_children • us
10
Fabulous experience due to the staff. Clean. Pool was great!
Pros:

Staff and pool

2026-09-11 • via Nuitee
L
Lenora • couple • us
9
2026-09-10 • via Nuitee
Y
Yifan • couple • us
8
Pros:

地方位置

2026-09-10 • via Nuitee
A
Arleys • family_with_children • us
7
2026-09-09 • via Nuitee
T
Taylor • family_with_children • us
5
Great staff. Location isn’t the best. Rooms were not worth our money.
Pros:

Front desk staff was very kind and friendly. Breakfast was good.

Cons:

Carpet was wet throughout 1 of our 2 rooms, moldy smell throughout entire floor and rooms. Location didn’t feel particularly safe. We felt the need to unload our entire rooftop cargo bag so our belongings would be safe inside with us.

2026-09-08 • via Nuitee
A
ANTOINETTE • family_with_children • us
10
Great!
2026-09-03 • via Nuitee
W
Wayne • solo_traveller • us
5
Pros:

Room appeared clean

Cons:

Hotel had a musty smell upon arrival and room had a damp feel along with the sheets.

2026-09-02 • via Nuitee