Holiday Inn Express Jacksonville East by IHG

Hotels
•
Holiday Inn Express
8.3 (1240 reviews)
53 Jefferson Road , Jacksonville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Good location and value for money
Cons:
Issues with cleanliness noted
Breakfast options were lacking

Categories

Cleanliness
7.93
Many reviews indicated cleanliness, but some mentioned issues like a dirty pool and hair in the bathroom.
Service
8.9
Reviews highlighted friendly and helpful staff, particularly at check-in.
Location
8.44
Described as great, with easy access to attractions, albeit with some difficulty finding the property.
Room Quality
8.39
Rooms described as clean, comfortable, and of good size.
Amenities
8.42
General positive sentiment for amenities, but some specific disappointments noted.
Value for Money
8.18
Good value considering the location and quality of the hotel.
Food and Beverage
7.93
Breakfast was decent, but some expected more variety, specifically bacon options.
Overall Experience
8.2
Generally positive experiences across most reviews, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:28

Property Description

Convenient Location
Located adjacent to Craig Municipal Airport, this Jacksonville hotel offers easy access for travelers.

Modern Amenities
Enjoy a comfortable stay with a seasonal outdoor pool, daily hot breakfast, and free WiFi. Rooms feature a microwave, refrigerator, and flat-screen TV.

On-Site Facilities
Stay productive with a fitness center, business center, and meeting facilities. Whether for work or leisure, Holiday Inn Express Jacksonville East has you covered.

Experience convenience and comfort at Holiday Inn Express Jacksonville East. Book your stay now to enjoy all these fantastic amenities.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 1240 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.44
Room Quality: 8.39
Amenities: 8.42
Value for Money: 8.18
Food and Beverage: 7.93
Overall Experience: 8.2
A
Anthony • family_with_children • us
10
2026-03-26 • via Nuitee
C
Chelsey • couple • us
5
I wont stay at this hotel again
Pros:

Beds were comfortable, rooms were clean. Hallways stunk and floors could be carpet cleaned.

Cons:

Hallways stunk and floors could be carpet cleaned. Wide range of different people staying, not the greatest area.

2026-03-23 • via Nuitee
D
David • extended_group • us
8
Nice
2026-03-20 • via Nuitee
R
Robert • solo_traveller • us
10
2026-03-17 • via Nuitee
C
Carolyn • couple • us
9
2026-03-16 • via Nuitee
W
Wendy • extended_group • us
9
2026-03-16 • via Nuitee
K
Karen • family_with_children • us
9
Pros:

They have not released my $50 deposit.

2026-03-16 • via Nuitee
C
Casey • solo_traveller • us
8
2026-03-14 • via Nuitee
E
Eric • couple • us
9
2026-03-14 • via Nuitee
M
Mary • solo_traveller • us
10
Great place to stay clean comfy convenient and great customer service a safe feeling
Pros:

I Loved everything about the stay coffee alway available. Comfortable bed and bedding , breakfast delicious—-close to everything shopping stores restaurants!

2026-03-13 • via Nuitee
D
Detlef • couple • de
9
Perfekt und empfehlenswert
Pros:

Das Frühtück war sehr gut. Leckere Auswahl die ständig aufgefüllt wurde.

Cons:

Die Zimmer sind sehr groß und nur das Schlafzimmer hat Fenster aber das ist wirklich der einzige Punkt. Was aber in Wirklichkeit auch nicht stört.

2026-03-12 • via Nuitee
K
Karyn • family_with_children • nz
8
Pros:

Reasonably priced and clean.

Cons:

Not very soundproof. Could hear every noise from the corridor and room next door.

2026-03-12 • via Nuitee
J
John • couple • us
8
2026-03-08 • via Nuitee
R
Raymond • family_with_children • us
9
Pros:

The staff was nice and the room was clean.

2026-03-05 • via Nuitee
Y
Yahaira • family_with_children • us
9
2026-03-05 • via Nuitee
L
Laura • couple • us
10
I would definitely stay here again!
Pros:

I loved the availability of a hot breakfast including protein sources. The room was very comfortable. It was nice to have a small couch and table to sit and chat in our room.

Cons:

I would like breakfast to be served until 10. 9am was pushing us to make it in time.

2026-03-03 • via Nuitee
V
Virgil • couple • us
8
Very enjoyable, and we will be staying there on our visits in the future.
Pros:

The room was clean and the beds were very comfortable

Cons:

Trying to turn onto the road to get to the hotel, off the main highway, was a bit of a hassle.

2026-03-03 • via Nuitee
C
Caverson • couple • ca
7
Pros:

It was convenient to i95

Cons:

Air unit was so loud couldn't sleep well

2026-03-02 • via Nuitee
V
Vo • family_with_children • us
9
Pros:

breakfast was very good

Cons:

nothing

2026-03-02 • via Nuitee
C
Chris • family_with_children • us
10
2026-02-25 • via Nuitee