SpringHill Suites Birmingham Colonnade

Hotels
SpringHill Suites
8.7 (271 reviews)
3950 Colonnade Parkway , Birmingham , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Disappointing breakfast
Noise disturbances

Categories

Cleanliness
7.7
Rooms needed vacuuming and mopping; towels were worn and dingy.
Service
9.7
Friendly staff, but some reports of poor service during specific situations.
Location
10
Many positive mentions of convenient and upscale location.
Room Quality
8.7
Comfortable rooms but issues with noise and bathroom fittings.
Amenities
8.2
Breakfast options were disappointing and pool cleanliness was an issue.
Value for Money
9.2
Value perception was affected by cleanliness issues.
Food and Beverage
6.2
Breakfast setup was basic and poorly managed.
Overall Experience
9.9
Overall positive despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:53

Property Description

Stylish Suites with Amenities - The SpringHill Suites Birmingham Colonnade offers stylish suites with free Wi-Fi, LCD TV, separate seating areas, and kitchenettes equipped with a pantry area, microwave, and small refrigerator.

Outdoor Pool and Breakfast Buffet - Guests can relax by the outdoor pool or start their day with a delicious buffet breakfast. The hotel also provides coffee, newspapers, and a 24-hour market offering snacks and beverages.

Convenient Location - Located just a 22-minute drive from Birmingham Airport, this hotel is close to attractions such as the Alabama Jazz Hall of Fame and the University of Alabama, making it an ideal choice for travelers.

Experience comfort and convenience at SpringHill Suites Birmingham Colonnade.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 271 reviews
Cleanliness: 7.7
Service: 9.7
Location: 10
Room Quality: 8.7
Amenities: 8.2
Value for Money: 9.2
Food and Beverage: 6.2
Overall Experience: 9.9
T
Tomjalena solo_traveller us
10
2026-02-26 via Nuitee
B
Bree couple us
10
2026-02-25 via Nuitee
S
Shayla couple us
5
It was an okay stay..
Pros:

The rooms with the lights that made a heart on the bed was soooo cute!!

Cons:

My tv wouldn’t work.. it wouldn’t let me watch Netflix. The walls are thin so you could really have a conversation with the person next door..
I had so many lady bugs in my room AND they didn’t replace the tissue they just folded it up and left it.. you could tell it’s been used!! The bath tub was dirty.

2026-02-23 via Nuitee
S
Shayla couple us
5
2026-02-23 via Nuitee
J
Jameisha couple us
5
My hotel stay was very disappointing. The room was not clean, and I found hair on multiple surfaces throughout the space
Pros:

I did enjoy the breakfast, and the bed was very comfortable during my stay.

Cons:

I was very disappointed with my stay at this property. The room was not clean, as I found hair on multiple surfaces and the floors had not been vacuumed. Several items were not functioning properly, including the refrigerator, which did not stay cold, the lamp above the bed, and the TV remote, which only worked if held a certain way and responded very slowly. In addition, we had to wait 10 minutes past our scheduled check-in time, even though we arrived early. Overall, the lack of cleanliness, maintenance, and smooth check-in made this an unpleasant experience.

2026-02-23 via Nuitee
J
James family_with_children us
8
2026-02-11 via Nuitee
K
Keisia family_with_children us
1
2026-02-10 via Nuitee
5
509rubyt Solo travel
4
Disappointment
Pros:

Springhill suites by Marriott Tallahassee North
Visit date 01.31.26
On upon arrival, lobby was clean the morning receptionist was extremely nice. Gave me ideas of where to eat. That was close. I drove eight hours to visit my sick mother. Got to my room everything seemed clean however got ready for bed. There was used underwear in bed called down to front desk. Receptionist did offer another room I stated that I didn’t trust another bed . Had to say hello multiple times she did offer me another room. Didn’t trust anybody bed. I stated all of my things were scared around room. Extremely tired just ask for someone to come up and change the sheets. I did called back and to tell her that this is really unacceptable that I would like to be reimburse in some kind of way. She states that it’s a third-party so she won’t be giving me anything I asked for a drink and a couple of snacks she goes on to state you are with a third-party again and she offered me a water
I really felt unwelcome like I was the problem. I won’t be visiting this hotel again however the breakfast was good overall.

2026-02-02 via Tripadvisor
B
Byrom couple us
10
2026-01-30 via Nuitee
J
Jenifer couple us
9
2026-01-27 via Nuitee
W
Willie family_with_children us
7
2026-01-26 via Nuitee
L
Laura couple us
8
Pros:

Your heater in the room I was in 218 was extremely loud. Traffic is extremely loud. The faucet in the bathroom is extremely loose. Other than that the state was great. I think it was a little pricey though, but it was clean that was comfortable. I could not complain

Cons:

Something about the noise with the trucks and the heater

2026-01-20 via Nuitee
J
Jackson extended_group us
10
My stay was great
Pros:

The staff was very friendly and professional. The room was as expected and very comfortable.

Cons:

N/A

2026-01-19 via Nuitee
Y
Yunona couple us
10
2026-01-19 via Nuitee
D
Desmond couple us
10
2026-01-19 via Nuitee
B
Brittney family_with_children us
3
Overall, this stay was disappointing, and I wouldn’t recommend this hotel.
Pros:

friendly staff

Cons:

The breakfast was pretty disappointing—just a basic continental setup, nothing special at all. The coffee tasted watered down and was never refreshed during the day. On top of that, no one seemed to know the actual breakfast hours, and there weren’t any signs posted in the lobby to make it clear.

The rooms weren’t clean either. They really needed to be vacuumed and mopped. The towels were extremely worn and dingy, and the tub was in terrible shape—the bottom was completely peeled off and badly needed to be resurfaced.

The pool was also a major letdown. It was extremely dirty, with bugs floating in it and a greasy layer of body oil or sunscreen on top of the water. It clearly hadn’t been cleaned.

Overall, this stay was disappointing, and I wouldn’t recommend this hotel.

2026-01-19 via Nuitee
R
RAMA family_with_children us
6
More money, less value
Pros:

No body lotion, tv is away from bed

Cons:

No body lotion, tv is away from bed

2026-01-19 via Nuitee
B
Brittany couple us
10
2026-01-15 via Nuitee
T
Trevor solo_traveller us
10
Enjoyed my stay, room was comfortable and clean. area location was accomidating
Pros:

The entire facility was very clean and welcoming

Cons:

There were no dislike

2026-01-12 via Nuitee
K
kelton family_with_children us
5
Good location and great included breakfast.
Pros:

The included breakfast was great, the bed was comfortable and the room for the most part felt clean.

Cons:

Walking to my room I was immediately kicked in the face with weed smell, not hotels fault just some inconsiderate trash guest but still a turn off. Then inside the room the tv was broke and when I turned down the bed, right at crouch level was some hard waxy remnants of something. Not sure what it was but disgusting and then two of the four pillows had what appeared to be makeup stains. Not good when it is only one king bed in room. Could just be old sheets but????

2026-01-09 via Nuitee