Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Parking difficulties
Limited breakfast options

Categories

Cleanliness
8.5
Most reviews indicate cleanliness was satisfactory, but some issues with room maintenance were noted.
Service
9.5
Staff was frequently mentioned as friendly and helpful, contributing positively to the overall experience.
Location
10
Many reviews highlighted the perfect location, close to key attractions.
Room Quality
9
Rooms are spacious and comfortable, though some complaints regarding bed firmness and lighting were noted.
Amenities
8.5
Amenities provided were generally good, but lacking in some areas like breakfast options.
Value for Money
9
Many guests felt they received a fair value given the location and overall experience.
Food and Beverage
8
Some disappointment with not having breakfast facilities and limited in-room beverage options.
Overall Experience
9.5
Guests widely praised their overall experience despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:23

Property Description

Luxurious Accommodation - Hotel Residence La Contessina offers a blend of independent apartments and hotel rooms, each equipped with modern amenities like air conditioning and private bathrooms, ensuring a comfortable stay in the heart of Florence.

Convenient Location - Situated near Santa Maria Novella Railway Station and a short distance from the iconic Duomo Cathedral, guests at La Contessina enjoy easy access to Florence's top attractions and transportation hubs.

Family-Friendly Services - With complimentary cots and high-chairs available on request, the hotel caters to families, ensuring a hassle-free and enjoyable stay for guests of all ages.

Experience the charm of Florence at Hotel Residence La Contessina. Book now for an unforgettable stay.

Important information:

Please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking.

Please note that the credit card used for the booking must be shown at check-in.

The use of the kitchen is included, we charge €25,00 for the end cleaning, only if you leave it not clean and tidy.

When traveling with pets, please note that an extra charge of EUR 30 per pet, per stay.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FLR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 1591 reviews
Cleanliness: 8.5
Service: 9.5
Location: 10
Room Quality: 9
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9.5
S
Shooshan • solo_traveller • us
10
Great rooms near everything you want to see.
Pros:

Fantastic location, very accommodating staff, and excellent room.

2026-02-08 • via Nuitee
R
Richardson • couple • gb
8
Pros:

Very helpful staff.

2026-01-28 • via Nuitee
E
EMANUELA • family_with_children • it
9
2026-01-23 • via Nuitee
K
Kenji • family_with_children • jp
9
2026-01-20 • via Nuitee
S
Safioul • family_with_children • it
7
Ho trovato bene
Pros:

Buono

Cons:

Niene comenti

2026-01-19 • via Nuitee
M
maria • extended_group • it
10
Piacevolissim
Pros:

Posizione ottima, pulizia, confort ottimi

Cons:

Nulla

2026-01-19 • via Nuitee
H
Hironaka • family_with_children • us
10
2026-01-19 • via Nuitee
A
Aldo Aitami • couple • es
8
Pros:

Habitación silenciosa y fresca. Ideal para descansar.

Cons:

Que no había TV frente a las camas. Estaba alejada en el salón de la planta superior.

2026-01-19 • via Nuitee
P
Pietro • family_with_children • it
10
2026-01-19 • via Nuitee
Y
YINYAN • extended_group • cn
9
总体还不错，如果洗澡热水够用的话
Pros:

环境不错，房间空间宽敞。烧水壶坏了，帮我们换了新的。

Cons:

淋浴水有限，只够一个人洗，剩下的人只能洗冷水了，或者等第二天早上洗。
厨房没有厨具。

2026-01-15 • via Nuitee
C
Cristina • couple • it
10
2026-01-11 • via Nuitee
A
Amit • family_with_children • us
9
Great stay
Pros:

Great location and authentic vibe

Cons:

None. Having some coffee in the morning would have been great.

2026-01-08 • via Nuitee
S
Sara • extended_group • it
9
2026-01-05 • via Nuitee
H
Hana • family_with_children • it
5
Lovely place but not for light sleepers or early sleepers.
Pros:

The location was perfect in the historical center. The property was clean and the staff were super friendly . Lots of restaurants and convenience stores within walking distance.

Cons:

We didn’t like the thin walls that we could hear every little noise or talk of other guests. We did not sleep at all for the whole stay.

2026-01-05 • via Nuitee
W
Wei • couple • gb
8
Pros:

Location (really close to the railway station) and size of the room

Cons:

Soundproof isn’t great and you can only store luggage until 6pm

2026-01-04 • via Nuitee
B
Bénédicte • couple • fr
8
Cons:

Les murs fins laissant entendre les bruits des voisins

2026-01-04 • via Nuitee
H
Hans-Georg • extended_group • de
10
Perfekt
2026-01-03 • via Nuitee
G
Giovanni • family_with_children • it
8
2026-01-02 • via Nuitee
M
Mara • extended_group • it
5
Pros:

Pulizia

Cons:

Non hanno disponibilità di parcheggio x tutti

2025-12-31 • via Nuitee
G
Giuseppe • extended_group • it
9
Pros:

Posizione perfetta per girare la citta' e rientrare per i pasti..!

Cons:

Il parcheggio, costoso e complicato in manovra quando pieno...consiglio...rimuovete le fioriere..! Altra pecca è l'assenza di tovagliette x i pasti..i cuscini troppo piatti..

2025-12-30 • via Nuitee