Imperia Hotel and Suites

Hotels
•
Independent
570, Dubois Street, Saint-Eustache, Quebec, J7P 0B3 , Saint-Eustache , CA
1-450-472-3336

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Facilities

Elevator
Fitness facilities
ATM/banking
Conference space
Golfing nearby
Downhill skiing nearby
Cross-country skiing nearby
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Inconsistent service level

Categories

Cleanliness
6.89
There were cleanliness issues mentioned, such as spiderwebs and an empty shampoo bottle.
Service
7.86
Overall service was generally friendly, though some reports indicate a lack of patience from staff.
Location
8.9
The hotel is well-located near restaurants and highways, making it convenient for guests.
Room Quality
7.35
Room quality was mixed, with some reports of cleanliness and comfort issues.
Amenities
8.88
Amenities like the pool, hot tub, and sauna were highly praised.
Value for Money
7.84
Perceived value was good, though some felt it was a bit expensive given certain cleanliness issues.
Food and Beverage
8.39
Food quality was noted positively, especially breakfast options.
Overall Experience
7.86
Overall stay was generally positive, with a mix of good experiences and some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 22:17

Property Description

Recreational Opportunities Galore
Indulge in the indoor pool, spa tub, and sauna. Free Wi-Fi, concierge services, and a charming wedding venue offer a memorable stay.

Delectable Dining and Relaxation
Savor Italian cuisine at Bistro Martini Grill, unwind at the bar/lounge, or opt for room service. Buffet breakfasts and alfresco dining options cater to all preferences.

Business and Leisure Conveniences
Benefit from a business center, event spaces, and complimentary newspapers. The 72 rooms boast smart TVs, minibars, and cozy décor for a comfortable retreat.

Book your stay at Imperia Hotel and Suites for a luxurious and convenient experience.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YUL

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

Cleanliness: 6.89
Service: 7.86
Location: 8.9
Room Quality: 7.35
Amenities: 8.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
W
Wendy
8
Pros:

👍

2025-10-05 • via Nuitee
W
William
10
Pros:

Clean room, helpful staff, very quiet and a convenient location.

2025-10-03 • via Nuitee
A
alain
10
Pros:

room are clean and big

2025-09-22 • via Nuitee
K
Karin
10
Pros:

Very nice spacious room.

2025-09-16 • via Nuitee
J
Josee • family
8
Pros:

Hotel in great location for us. Close to restaurants and hwy 640. Hotel is clean and staff very friendly and helpful. Spoke english.

2025-09-07 • via Nuitee
P
Prince Alexis • family_with_children
10
Pros:

Staff very friendly

2025-08-24 • via Nuitee
M
Michel • partner
6
Pros:

Reception was not welcoming i felt arived early said have to wait till 4pm when i complained ..oops sorry your room is ready
At first i said no problem can i go swimming maybe they said no ..

2025-08-24 • via Nuitee
S
Selena
10
Pros:

2025-08-23 • via Nuitee
R
Rose
6
Pros:

N/A

2025-08-11 • via Nuitee
S
Sandra • partner
10
Pros:

Close to my friends home

2025-08-09 • via Nuitee
M
MANYO • family
10
Pros:

Really great.

2025-08-08 • via Nuitee
O
Olivier
8
Pros:

Great stay

2025-08-07 • via Nuitee
A
Alain
10
Pros:

Everything was great!

2025-08-05 • via Nuitee
J
jomy
10
Pros:

Good

2025-08-05 • via Nuitee
C
Charmaine
10
Pros:

The cleanliness of the room was not the best( spiderwebs in sll the lightingand the ventila

2025-08-04 • via Nuitee
O
Oksana • family
6
Pros:

This hotel is very beautiful and cozy. Unfortunately it was not clean well and empty shampoo bottle.Was reserved for 2 adults and 2 kids but only 2 towels was there.I was upset because it is little bit expensive but service not good.

2025-08-04 • via Nuitee
L
Lise • friends
8
Pros:

Nice hotel. Close to the highway for easy access Great front reception staff. She was very welcoming and knowledgeable. Nice restaurant. Breakfast menu has a nice selection for the chosen set menu for the hotel package room/breakfast offer. The hostess/waitress was very efficient and jovial for being all by herself. The food is well prepared and presentation. Room was nice spacious and clean. Lots of options to purchase in the room in terms of snacks and beverages. Mattress was too soft kept rolling in the middle. All in all we give it an 4 star out of 5. Would recommend.

2025-07-31 • via Nuitee
D
D
6
Pros:

Bed was not soft, pretty hard, pillows zero comfortable

2025-07-30 • via Nuitee
L
Lisa • family
8
Pros:

Was good

2025-07-29 • via Nuitee
P
Patrick
8
Pros:

-

2025-07-27 • via Nuitee