Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Noisy at night
Inconsistent service
Dated bathrooms

Categories

Cleanliness
7.03
Some reviews mentioned issues with cleanliness in bathrooms and room maintenance.
Service
8
Most reviews indicated that the staff were friendly and helpful, but there were some complaints about service inconsistencies.
Location
8.54
Several reviews praised the hotel's convenient location near attractions and transport.
Room Quality
7.49
Reviews noted that while rooms were spacious and comfortable, some were dated and had issues like a problem with the bed.
Amenities
7.02
Facilities such as the gym and breakfast were appreciated, but some reports of maintenance issues affected perception.
Value for Money
7.48
Some guests felt the pricing was appropriate given the location and amenities, though there were mentions of high prices for certain services.
Food and Beverage
8.03
Positive mentions about breakfast variety, although some noted room for improvement.
Overall Experience
8
Overall, guests expressed satisfaction with their stay despite minor complications.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:34

Property Description

Central Location and Convenient Access

The Hôtel Diwan Casablanca is ideally situated in the heart of the city, a short stroll from Casa Port Train Station and the iconic Hassan II Mosque.

Luxurious Spa and Fitness Facilities

Indulge in relaxation at the hotel's spa with invigorating massages and rejuvenate at the fitness area for a well-rounded wellness experience.

Culinary Delights and Nearby Attractions

Savor a delightful buffet breakfast and international dishes at Emeraude Restaurant. Explore the vibrant Bab Marrakech souks and historic Old Medina just a stone's throw away.

Experience comfort, convenience, and luxury at Hôtel Diwan Casablanca. Book now for an unforgettable stay!

Important information:

As per local law, all Moroccan couples are required to present a marriage certificate upon check in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children from 6 years old to 11 years old stay for € 10 per person per night when using an available extra bed.
    People 12 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 491 reviews
Cleanliness: 7.03
Service: 8
Location: 8.54
Room Quality: 7.49
Amenities: 7.02
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 8
C
Carolina • couple • pt
10
2026-07-17 • via Nuitee
P
Pamela • couple • au
7
Pros:

location was excellent - Beds very soft - Bathroom perfectly clean and spacous

Cons:

Room was small

2026-07-16 • via Nuitee
J
joooles • Couples • Gateshead, Tyne and Wear, England
2
Terrible hotel. Noisy and dirty room
Pros:

Worst night sleep I have ever had in a hotel. Kept awake by noisy guests shouting at midnight. Noise from traffic cars sounding horns all night. Guests moving furniture through the night. Dinner mediocre. Rooms huge but not very clean. Rain shower not working. We actually asked for a quiet room at check in to be told all rooms are quiet!

We were given a room at check in with a guest in bed who we awoke on entering.

Avoid this hotel. We were allocated this room as part of a tour. I will be requesting a refund.

2026-07-15 • via Tripadvisor
A
Abdelali • solo_traveller • ma
8
Pros:

Bon rapport qualité prix

2026-07-14 • via Nuitee
A
Ayoub • solo_traveller • ma
9
2026-07-14 • via Nuitee
S
Saffyan • solo_traveller • de
10
Pros:

Einfach alles super good war

2026-07-10 • via Nuitee
C
Chaymae • solo_traveller • be
10
Mooi, classy hotel en lekker ontbijt!
Pros:

Het was een goede locatie, zijstraat van een hoofdbaan. Dichtbij voldoende eettentjes. We werden meteen met de parking en garage geholpen door het personeel. De betaling verliep vlot en de uitleg was duidelijk.

Dankjewel, Saïd!

2026-07-10 • via Nuitee
L
LO • solo_traveller • sn
8
Pros:

Everything was perfect.

2026-07-09 • via Nuitee
M
Mhabib • solo_traveller • pk
1
the ac is very bad small smelly room. old furniture hot lobby
Pros:

nothing in this hotel

Cons:

A/C
0%

2026-07-09 • via Nuitee
W
Williamson • solo_traveller • es
10
Pros:

The staff were very helpful, very kind. Travelling to the country for the first time. They were exactly the types that you need. Thank you for welcoming us to Morocco

2026-07-04 • via Nuitee
Y
Yanot • solo_traveller • ru
8
Pros:

Отель находится рядом со станцией CTM. Для нас это было важно, т.к. ранним утром выезжали в другой город и не пришлось возиться с такси.

Cons:

В номере присутствовал странный запах. Не очень понятно, откуда он. Но был тяжёлым. На одну ночь не страшно. Дольше- ощущался бы дискомфорт.

2026-06-23 • via Nuitee
S
Simon • solo_traveller • de
9
2026-06-23 • via Nuitee
H
Hamza • solo_traveller • ma
8
Pros:

L'emplacement
L'aceuil
Le personnel

2026-06-19 • via Nuitee
H
Hamza • solo_traveller • ma
10
2026-06-19 • via Nuitee
A
Anna • solo_traveller • it
10
Pros:

Tutto

Cons:

Niente

2026-06-16 • via Nuitee
N
Natalia • couple • ca
7
Booked this hotel as our group tour was starting there. I would choose more modern hotel for us.
Pros:

Hotel location was very good - easy to reach from the airport and walkable distance from everything.

Cons:

Room was outdated, especially bathroom.

2026-06-08 • via Nuitee
K
Killian • solo_traveller • fr
8
Pros:

Bel hôtel avec un bon rapport qualité / prix. Le petit-déjeuner est très bien. Situé dans un bon quartier à environ 10 minutes à pied du centre-ville. La salle de sport est assez complète !

Cons:

Deux petits points "négatifs" :
- le prix des soins proposés est assez élevé
- le mobilier et les installations mériteraient une petite rénovation (la douche, l'ascenseur...)

2026-06-06 • via Nuitee
N
Nadja • extended_group • ch
10
Gutes Hotel für einen kurzen Aufenthalt.
Pros:

Ein schönes modernes Hotel mit sehr freundlichem Personal. Für eine Nacht war es gut. Riesige Zimmer.

Cons:

Es ist eher alt.

2026-05-18 • via Nuitee
W
William • solo_traveller • ca
9
2026-05-16 • via Nuitee
P
Pareesha • couple • ca
8
2026-05-14 • via Nuitee