Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Noisy at night
Inconsistent service
Dated bathrooms

Categories

Cleanliness
7.03
Some reviews mentioned issues with cleanliness in bathrooms and room maintenance.
Service
8
Most reviews indicated that the staff were friendly and helpful, but there were some complaints about service inconsistencies.
Location
8.54
Several reviews praised the hotel's convenient location near attractions and transport.
Room Quality
7.49
Reviews noted that while rooms were spacious and comfortable, some were dated and had issues like a problem with the bed.
Amenities
7.02
Facilities such as the gym and breakfast were appreciated, but some reports of maintenance issues affected perception.
Value for Money
7.48
Some guests felt the pricing was appropriate given the location and amenities, though there were mentions of high prices for certain services.
Food and Beverage
8.03
Positive mentions about breakfast variety, although some noted room for improvement.
Overall Experience
8
Overall, guests expressed satisfaction with their stay despite minor complications.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:34

Property Description

Central Location and Convenient Access

The Hôtel Diwan Casablanca is ideally situated in the heart of the city, a short stroll from Casa Port Train Station and the iconic Hassan II Mosque.

Luxurious Spa and Fitness Facilities

Indulge in relaxation at the hotel's spa with invigorating massages and rejuvenate at the fitness area for a well-rounded wellness experience.

Culinary Delights and Nearby Attractions

Savor a delightful buffet breakfast and international dishes at Emeraude Restaurant. Explore the vibrant Bab Marrakech souks and historic Old Medina just a stone's throw away.

Experience comfort, convenience, and luxury at Hôtel Diwan Casablanca. Book now for an unforgettable stay!

Important information:

As per local law, all Moroccan couples are required to present a marriage certificate upon check in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children from 6 years old to 11 years old stay for € 10 per person per night when using an available extra bed.
    People 12 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 448 reviews
Cleanliness: 7.03
Service: 8
Location: 8.54
Room Quality: 7.49
Amenities: 7.02
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 8
G
giovanni • family_with_children • jp
10
Pros:

とても広くて綺麗な部屋で、
快適に過ごせました。
CTMのバス乗り場からも近く、周辺には市場もあり立地が良かった。

Cons:

特にありません。

2026-04-09 • via Nuitee
A
Aziz • extended_group • nl
7
Goed
Pros:

Dit hotel biedt een goede prijs-kwaliteitverhouding en is een prima keuze als je het centrum van Casablanca en de omliggende bezienswaardigheden wilt verkennen. De locatie is gunstig genoeg om veel plekken gemakkelijk te bereiken, wat het verblijf extra aangenaam maakt.

Een minpunt was de verwarring rondom het ontbijt. Bij aankomst werd aangegeven dat kinderen gratis konden ontbijten, maar de volgende dag moesten we hier toch voor betalen. Dit was voor ons verrassend, aangezien we in Marokko nog niet eerder hebben meegemaakt dat er voor kinderen ontbijtkosten worden gerekend.

Daar staat tegenover dat het personeel zeer vriendelijk en behulpzaam was. Een mooi gebaar was dat we zelfs na sluitingstijd nog gebruik mochten maken van de fitnessruimte, wat we erg hebben gewaardeerd.

Al met al een prettig verblijf met enkele aandachtspunten, maar zeker een hotel dat het overwegen waard is.

Cons:

Zoals eerder aangegeven

2026-04-08 • via Nuitee
J
Julyo93 • family_with_children • es
9
Pros:

El hotel está muy bien, ubicado en una zona en la que cerca hay restaurantes y heladerías y con parada de autobús cercana. El desayuno fue espectacular.

Cons:

Aunque está bien ubicado hay muchos niños en situación de calle y con malos hábitos lo cual hace que la noche sea un poco complica.

2026-04-07 • via Nuitee
G
Guy • solo_traveller • gb
10
2026-04-05 • via Nuitee
C
christian • couple • at
9
2026-04-04 • via Nuitee
Y
yvette • family_with_children • nl
6
Cons:

Hygiëne

2026-04-03 • via Nuitee
A
Alex • couple • fr
10
2026-04-01 • via Nuitee
D
Dmitriy • extended_group • ma
10
2026-04-01 • via Nuitee
L
Lin • family_with_children • fr
5
Pros:

L'emplacement est très bien. Près des lieux touristiques à visiter
.

Cons:

Les équipements sont assez sommaires (quand on est arrivé, on n'avait pas de tapis de bain, pas de verres pour se brosser les dents. Ni de verres pour boire). Assez bruyant avec les bruits de voitures dans la rue. Le petit déjeuner est moyen: le café est imbuvable. Les personnels du restaurant ne sont pas toujours aimables. En revanche, les personnels de l'accueil sont très aimables et à l'écoute. L'hôtel est assez vétuste.

2026-03-31 • via Nuitee
A
Ahmed • couple • fr
8
2026-03-31 • via Nuitee
M
Masahiro • family_with_children • us
8
滞在の気分が良く、ロケーションが良い
Pros:

スタッフがとても親切。食事が夜もビッフェ式で子連れには最高。CASA PORT駅に近く空港やラバトなども簡単にアクセス。

Cons:

エアコンの機器が弱い。

2026-03-30 • via Nuitee
A
Alexfish_liu • extended_group • cn
8
性价比还不错的市内住宿
Pros:

所在地周边都是酒店集中地，作为当地四星酒店整体装修以现代风格为主，卫生情况过得去，有一个270°的三面连通阳台，视野较好，洗手间和冲凉房干湿分离成独立两个房间，但入住房间的冲凉房在冲凉时出现渗水情况，一定程度影响入住体验，斋戒月期间西式自助早餐品种较少，填饱肚子是可以的；另外酒店对出街道可以免费停车，斜对面是CTM巴士站（Rue Léon l'Africain, Casablanca），距离默罕默德五世广场1.2公里

2026-03-29 • via Nuitee
D
Dramane • solo_traveller • ml
8
Super.
Pros:

Acceptable.

Cons:

Toile d’araignée isolée.

2026-03-28 • via Nuitee
C
Ciro • couple • it
10
Everything was delightful
Pros:

Everything was perfect, especially khadijia from the reception.

Cons:

None

2026-03-25 • via Nuitee
C
Carmen • family_with_children • ca
9
Good location
Pros:

Close to train station and clean with hot shower.

Cons:

Room ac was not working quite right, we just wanted gmfan but it was sending out heat.

2026-03-22 • via Nuitee
C
Carlo • extended_group • it
9
Pros:

pulizia ottimale ogni giorno, buona colazione

Cons:

la SPA non funzionava avrei preferito fosse comunicato in fase di prenotazioni

2026-03-19 • via Nuitee
B
Belardo • extended_group • it
10
semplicemente eccezionale!
Pros:

super accoglienti, gentili e posizione strategica

Cons:

niente di cui lamentarmi

2026-03-16 • via Nuitee
L
Lot • family_with_children • be
9
Pros:

Classe

2026-03-15 • via Nuitee
S
Solmaz • family_with_children • tr
1
Pros:

Hiçbirşey

Cons:

Herşey

2026-03-12 • via Nuitee
R
Rosana • couple • br
7
Pros:

O atendimento da concierge foi excelente. Todos os funcionários bastante prestativos.
O quarto espaçoso e muito confortável.
Banheiro grande com chuveiro excelente.
A localização é ótima. Fizemos todos os passeios a pé.

2026-03-01 • via Nuitee