Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Noisy at night
Inconsistent service
Dated bathrooms

Categories

Cleanliness
7.03
Some reviews mentioned issues with cleanliness in bathrooms and room maintenance.
Service
8
Most reviews indicated that the staff were friendly and helpful, but there were some complaints about service inconsistencies.
Location
8.54
Several reviews praised the hotel's convenient location near attractions and transport.
Room Quality
7.49
Reviews noted that while rooms were spacious and comfortable, some were dated and had issues like a problem with the bed.
Amenities
7.02
Facilities such as the gym and breakfast were appreciated, but some reports of maintenance issues affected perception.
Value for Money
7.48
Some guests felt the pricing was appropriate given the location and amenities, though there were mentions of high prices for certain services.
Food and Beverage
8.03
Positive mentions about breakfast variety, although some noted room for improvement.
Overall Experience
8
Overall, guests expressed satisfaction with their stay despite minor complications.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:34

Property Description

Central Location and Convenient Access

The Hôtel Diwan Casablanca is ideally situated in the heart of the city, a short stroll from Casa Port Train Station and the iconic Hassan II Mosque.

Luxurious Spa and Fitness Facilities

Indulge in relaxation at the hotel's spa with invigorating massages and rejuvenate at the fitness area for a well-rounded wellness experience.

Culinary Delights and Nearby Attractions

Savor a delightful buffet breakfast and international dishes at Emeraude Restaurant. Explore the vibrant Bab Marrakech souks and historic Old Medina just a stone's throw away.

Experience comfort, convenience, and luxury at Hôtel Diwan Casablanca. Book now for an unforgettable stay!

Important information:

As per local law, all Moroccan couples are required to present a marriage certificate upon check in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children from 6 years old to 11 years old stay for € 10 per person per night when using an available extra bed.
    People 12 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 416 reviews
Cleanliness: 7.03
Service: 8
Location: 8.54
Room Quality: 7.49
Amenities: 7.02
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 8
A
Andrejus family_with_children ie
10
Pros:

Great place to stay. Yes, its old and shabby. The glory of old days gone. But is that not a something very authentic and very local. With all that Casablanca spirit in it? Friendly staff will make your stay special. Place is safe and clean. Its not a 5star place, and needs renovation, but then all the spirit of old Casablanca will disappear... Breakfast is ok, good pastry choice, but if you're English breakfast lover, you'll be disappointed. Ask for an omelette. The chap is nicest person on the planet will meke it for you.
Location - depends what you're looking for. For me- was proximity to Port Train station and Marche / Medina. 5 min walk to both. I would stay again. Thank you to all staff members.

2026-02-11 via Nuitee
J
jalal Khalfaoui family_with_children ma
3
Pros:

Aucun fait remarquable

Cons:

Il faisait très froid et il n'y avait pas de chauffage

2026-02-10 via Nuitee
R
Rachida extended_group be
6
Pour une nuitée pas plus
Pros:

Son emplacement

Cons:

Quand on rentre l’accueil est froid si vous êtes entre femme attention y a bcp d’hommes dans l’accueil qui vous dévisage de haut en bas, bcp de personnes fument à l’intérieur dans notre étage des gens étais dans le couloir avec leurs cigarette la chambre est imprégné du tabac, c’est dommage

2026-02-10 via Nuitee
G
G couple nl
7
2026-02-10 via Nuitee
E
Eymen couple fr
1
NUL
Pros:

Rien je n’y suis pas allé et ils m’ont pas remboursé ces voleurs!!!

Cons:

Leur non communication leur manque d empathie dans ma situation et Le vol de mon argent

2026-02-10 via Nuitee
M
Mohamed solo_traveller fr
7
2026-02-09 via Nuitee
P
patricia family_with_children fr
7
Pros:

Proximité des visites,touristiques et de la gare, grâce à un excellent réseau de trams.
Accueil souriant
Petit déjeuner meilleur que le repas du soir

Cons:

Prix du dîner prohibitif par rapport à la qualité, mieux vaut se restaurer ailleurs.
Hotel vieillissant
Mais compte tenu des prix pratiques, gardons le sourire

2026-02-08 via Nuitee
D
dalila family_with_children fr
9
Pas mal
Pros:

L’emplacement au top

Cons:

Le pti dej très basic pour le prix

2026-01-30 via Nuitee
C
Carlos couple es
5
2026-01-29 via Nuitee
S
Sonia family_with_children es
8
2026-01-29 via Nuitee
A
Alejandro solo_traveller mx
8
2026-01-28 via Nuitee
A
ABDUL HUSAIN solo_traveller in
8
2026-01-27 via Nuitee
C
Cruz extended_group es
10
Perfecto para un fin de semana en Casablanca
Pros:

La ubicación y las habitaciones

Cons:

Un poco viejo pero bien cuidado

2026-01-25 via Nuitee
E
El kharraz family_with_children be
9
2026-01-24 via Nuitee
X
Xabier solo_traveller es
10
2026-01-22 via Nuitee
W
Walid Hamad Ahrejih couple no
4
2026-01-22 via Nuitee
A
Andrejs family_with_children lv
7
2026-01-22 via Nuitee
M
mamadou extended_group fr
10
2026-01-21 via Nuitee
S
Salima extended_group fr
2
Hôtel catastrophique on a pas pu se laver après une longue journée chambre froide
Pros:

Le personnel sympas mais règle pas les souci

Cons:

Pas d eau chaude donc pas pu se laver dans notre chambre

2026-01-21 via Nuitee
K
Khalid extended_group be
8
Bel hôtel mais juste à rénover
Pros:

Emplacement et qualité prix

Cons:

Matériel un peu vieux

2026-01-20 via Nuitee