Okanagan Seasons Resort

Hotels
5.8 (1330 reviews)
1580 Highway 33 West , Kelowna , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Helpful Staff
Cons:
Cleanliness Issues
Poor Service Quality

Categories

Cleanliness
3.94
Multiple reviews mentioned lack of cleanliness and dirty rooms.
Service
7.41
Some reviews mentioned both helpful and rude staff, indicating mixed service quality.
Location
8.95
Consistently noted as a pro, with convenient proximity to restaurants and attractions.
Room Quality
3.9
Comments about rooms being in poor condition and not as advertised.
Amenities
5.93
Amenities mentioned were often unusable, leading to a lower rating.
Value for Money
4.39
Guests felt prices were too high for the quality received.
Food and Beverage
5.94
No specific mentions of food and beverage experience were found.
Overall Experience
5.91
Overall experiences varied greatly but generally not satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:09

Property Description

Expansive Property with Abundant Amenities
Situated on 5.5 acres, Okanagan Resort boasts 2 courtyards, indoor and outdoor pools, and a putting green, providing a serene and recreational atmosphere.

Comfortable Rooms with Courtyard Access
Each room at the resort features patio doors opening to the courtyard, along with amenities like Cable TV, free Wi-Fi, and a refrigerator, ensuring a cozy stay for guests.

Relaxation and Recreation Options
Guests can unwind in the gym, jacuzzi, and sauna, or enjoy the barbecue facilities, volleyball, and basketball courts in the courtyards. The resort also offers a guest lounge with a public computer and coffee station for added convenience.

Book your stay at Okanagan Seasons Resort now to experience a perfect blend of relaxation and entertainment amidst the beautiful Kelowna surroundings.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YLW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

5.8
Based on 1330 reviews
Cleanliness: 3.94
Service: 7.41
Location: 8.95
Room Quality: 3.9
Amenities: 5.93
Value for Money: 4.39
Food and Beverage: 5.94
Overall Experience: 5.91
S
Shields • couple • ca
6
2026-05-22 • via Nuitee
E
Erin • couple • ca
1
Do not stay here!
Pros:

Location

Cons:

Filthy room!!! Leaking bathroom sink. Bugs!!!

2026-05-22 • via Nuitee
S
sofia • solo_traveller • ca
2
Pros:

The pool table and ping pong table

Cons:

I didn't like anything. The washroom was AWFUL! The floors in the room were filthy. The beds were creaky and old. It was terrible. The place used to be very nice and now it's terrible. There were 2 pools that were empty of water except for the sludge at the bottom. It was so disappointing especially with a kid.

2026-05-22 • via Nuitee
K
Kasun • family_with_children • lk
6
2026-05-18 • via Nuitee
W
Will • solo_traveller • au
9
2026-05-17 • via Nuitee
H
Harshdeep Singh • solo_traveller • ca
2
Pros:

Nothing staff is not picking calls

Cons:

Staff is very rude and unprofessional moreover bedsheets were dirty and smelly. Moreover wifi is not working.

2026-05-16 • via Nuitee
J
justin • solo_traveller • ca
9
Pros:

Clean and nice bed

2026-05-15 • via Nuitee
J
Jovelyn • family_with_children • ca
3
Location and staff was great but the room needs renovations.
Pros:

The location and staff was great.

Cons:

The room needs renovation. Washroom was so dirty , knobs and windows was broken , showers suddenly change the temperature from cold to very hot or hot to very cold :( , the toilet flushed water in the middle of the night , scary 😬 . The outside area was dirty .

2026-05-14 • via Nuitee
J
Jamie • couple • ca
3
Terribly
Pros:

Nothing

Cons:

A mess

2026-05-13 • via Nuitee
C
Carey • solo_traveller • ca
1
We didn’t stay, checked out and found another hotel.
Pros:

Location is good

Cons:

The property is in a rough neighborhood and very run down.

2026-05-13 • via Nuitee
J
Jo-Ann • solo_traveller • ca
6
2026-05-12 • via Nuitee
A
Alexis • couple • ca
1
Highly DO NOT recommend!!!
Pros:

Can’t say I liked anything about the property.

Cons:

Pictures and descriptions were very misleading. None of the pools or hot tubs work. They are now just used for junk storage. This place is a dump and literally falling apart. The willow tree fell on the playground and it was left broken and the branches were not even cleaned up. You can tell the owners are very careless and in the business of taking money without reinvesting.

Our room was filthy. The floor and drywall was cracked and rotting out. Not good at all.

2026-05-11 • via Nuitee
Z
Zoltan • family_with_children • ca
4
I got what I paid for a clean bed with a roof over my head.
Pros:

I found that it was very clean.

Cons:

It was very old and needed renovation.

2026-05-10 • via Nuitee
S
Steve • solo_traveller • ca
1
2026-05-09 • via Nuitee
S
Specht • solo_traveller • ca
7
Pros:

The rooms were kept very tidy as well as it was very quiet and peacefull..no loud partners or anything..and private.

Cons:

Once you step foot outside the hotel room...its extremely filthy all over the property...garbage everywhere...garbage cans were overflowing and dumping over the tops...I tried to ask some questions about different things to do in the area....I kept getting sharp 1 word answers from the staff who made it very clear with both there attitudes and they way they looked at me that they did not care and just wanted me to leave...

2026-05-06 • via Nuitee
M
Maryna • family_with_children • ca
7
2026-05-04 • via Nuitee
H
Harsh • extended_group • ca
4
Never stay here again.
Pros:

Nothing its like a motel not a resort snd rooms were dirty and not maintained.

Cons:

Everything

2026-05-02 • via Nuitee
R
Robert • solo_traveller • ca
1
2026-05-02 • via Nuitee
B
Bruce • solo_traveller • ca
3
2026-04-29 • via Nuitee
L
Lloyd • solo_traveller • ca
2
Never Again
Pros:

Proximity to needs.

Cons:

Unclean!!!! Front door privacy latch was broken. Coffee maker was totally calcified and was shorting out. TV did not have any service. No wifi. Bathroom vanity doors appeared ready to fall off. Vertical blinds on the patio doors were missing several 6' runners allowing a clear view into the room.the eating area walls had food smears right above the table,the main door had dirty hand prints all over it. All the door jams also were filthy.bathroom exhaust fan didnt work and also had a chunk off carpet to block the vent above the plastic cover.Spiderwebs on most of the ceilings .

2026-04-26 • via Nuitee