Marina Metro Hotel

Hotels
7.8 (695 reviews)
Havre Des Pas , Saint Helier Jersey , gb

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fishing
Cycling
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Review Highlights

Pros:
Friendly staff
Great location
Cons:
Dated rooms
Cleanliness issues

Categories

Cleanliness
6.55
Rooms very dated and only superficially clean. Dust in all corners.
Service
8.55
The staff were very friendly and helpful.
Location
8.55
Convenient location right by the seafront.
Room Quality
7.05
The hotel is right on the sea front, with an amazing view over the bay.
Amenities
8.05
Standard quality for this hotel tier.
Value for Money
8.05
Standard quality for this hotel tier.
Food and Beverage
8.05
Breakfast was nice, and the food was lovely and plentiful.
Overall Experience
7.55
We always have a good holiday here.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 02:51

Property Description

Stunning Seafront Location
Marina Metro Hotel offers a superb seafront location, overlooking the picturesque bay at Havre des Pas. Guests can enjoy safe bathing options either at the beach or in the open-air bathing pool.

Convenient Access and Services
Just a short walk from the town shopping centre and with easy access to a direct bus route, Marina Metro ensures guests have convenient access to all that St Helier has to offer. The friendly and helpful staff are ready to assist with car hire, island tours, and day trips to nearby islands and even France.

Relaxing Lounge with Spectacular Views
Unwind in the spacious first-floor lounge at Marina Metro, complete with a verandah offering stunning views of the sea. Perfect for enjoying a moment of tranquility during your stay.

Book your stay at Marina Metro Hotel now for a memorable seaside retreat.

Important information:

Please note that the minimum charge for cancelation is one night's stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JER

Location

Guest Reviews

7.8
Based on 695 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 7.55
K
Kelly • solo_traveller • gb
9
Pros:

The staff were very friendly and helpful
The room was clean comfortable and had everything we needed

Cons:

No car parking

2026-08-07 • via Nuitee
B
brice • couple • fr
6
calme sans superflu prendre l’option vue sur mer
Pros:

la propreté et le calme du coté mer

Cons:

le petit déjeuner était compris dans le prix mais il fallait rajouter pour une boisson chaude et autres plats ! la base était de tres mauvaise qualité et uniquement après 8h du matin pad avant donc pas de déjeuner avant de prendre le bateau et partir tôt en randonnée. Ne pad prendre l’option petit déjeuner !!!!

2026-08-07 • via Nuitee
P
Paul • couple • gb
7
Nice location with easy access for public transport.
Pros:

Manager was extremely helpful, especially when our return ferry was cancelled at short notice. He managed to shuffle bookings so that we retained our rooms.
Food was ok.
Location was perfect for busing into St Helier and out to Gory.

Cons:

We weren't aware that there was a festival going on over the weekend. Very loud. But at least it finished at a reasonable time.

2026-08-06 • via Nuitee
S
Sharon • couple • gb
8
Pros:

Friendly staff
Clean with good facilities

Cons:

Nothing in particular

2026-08-06 • via Nuitee
M
Marie-Jose • extended_group • fr
9
2026-08-06 • via Nuitee
S
Sally • solo_traveller • gb
8
Lovely place to stay
Pros:

The staff were really friendly and helpful

Cons:

Was hot in the room so had to have window open then it was noisy

2026-08-05 • via Nuitee
L
Louise • solo_traveller • gg
10
Will definitely be back!
Pros:

This is a real gem of a place!
Amazing location, comfortable room and bed, good shower, excellent breakfast

Cons:

Room was warm but thankfully there was a fan

2026-08-05 • via Nuitee
L
Luisa • solo_traveller • de
8
Nettes Personal, gute Lage
Pros:

Sehr nettes Personal und Hotelgäste. Die Lage direkt am Meer war top. In die Stadt rein ist es auch nicht weit. Alles gut erreichbar. Leckeres Frühstück

Cons:

In meinem Zimmer gab es ein zwei Sachen welche etwas in die Jahre gekommen sind und renoviert werden sollten. Das war aber für mich nicht der ausschlaggebende Punkt.

2026-08-05 • via Nuitee
C
Charleen • couple • ie
5
2026-08-04 • via Nuitee
S
stéphane • extended_group • fr
7
Un hôtel bien situé avec un personnel accueillant mais le tout un peu désuet
Pros:

L’hôtel est très bien situé.
L’accueil est sympathique.

Cons:

La température de l’eau de la douche difficile à gérer et la pression assez faible
Notre chambre de 4 personnes était un peu petite pour 4 lits et donc 4 valises
Le sèche cheveux est à remplacer (très bruyant avec vibration désagréable)
L’ensemble est un peu désuet

2026-08-03 • via Nuitee
F
Flynn • family_with_children • gb
7
2026-08-03 • via Nuitee
S
Sarah • solo_traveller • gb
10
2026-07-25 • via Nuitee
D
Deborah • extended_group • gb
7
2026-07-23 • via Nuitee
J
Julie • solo_traveller • gb
10
A lovely time at the Marina Metro
Pros:

The room was a little dated but the view from our window was amazing. With the tide continuously changing the coastline & view.
The breakfast was lovely with cereal, juices , fruit ,toast etc plus an excellent choice from a cooked menu.
We had a little trouble with the water but it was rectified quickly. Geoff the manager was attentive, friendly and very helpful.

Cons:

Having to come home!

2026-07-23 • via Nuitee
N
Neil • solo_traveller • gb
8
Pros:

Great location right on the sea front. Staff very accommodating and helpful.
Breakfast provided a good selection.
I had a single room which was perfectly adequate for the few days I was there.
Reasonable range of restaurants and bars nearby

Cons:

15/20 minutes walk from Liberation Square, the sort of centre of things.
Tip - ignore Google Maps directions for walking as it takes you through a long traffic tunnel. Look for the cycle path which is much more pleasant to walk along!
Water pressure in the shower was a bit lacking for my preference

2026-07-22 • via Nuitee
A
Angela • couple • gb
10
Glorious weather, what is there not to like in Jersey
Pros:

20 min walk into centre so not far to walk. We couldn’t be any nearer to the sea and was worth paying a little extra for the view. Very nice food and was able to sit outside and drink

Cons:

There wasn’t anything that we didn’t like

2026-07-22 • via Nuitee
R
rachelle • couple • au
8
2026-07-19 • via Nuitee
M
meyerhof • solo_traveller • fr
9
Cons:

Les rideaux mériteraient d ' être changés ou enlevés
Car en mauvais État alors que le reste est bien
Excellent pdj et repas de qualité

2026-07-18 • via Nuitee
I
Ian • solo_traveller • gb
10
Pros:

Close to town centre but on sea front
Bars and restaurants within walking distance

2026-07-17 • via Nuitee
E
Elaine • couple • gb
6
Enjoyable stay - staff were lovely
Pros:

The hotel was situated at the sea front
The room was comfortable
Staff were very helpful and friendly
Rue in particular was very helpful

Cons:

The temperature was high and there was no air conditioning
They did supply a fan

2026-07-15 • via Nuitee