Sure Hotel by Best Western Paris Gare du Nord

Hotels
Sure Hotel by Best Western
7 (2703 reviews)
224 Rue Du Faubourg Saint Denis , Paris , fr

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly service
Good location
Cons:
Small rooms
Poor amenities
Basic breakfast

Categories

Cleanliness
7.14
Chambres propres reportées par plusieurs clients.
Service
8.11
Excellent service personnel selon certains visiteurs.
Location
8.15
Localisation bien appréciée, proximité Gare du Nord.
Room Quality
6.1
Chambres jugées petites et certaines fonctionnalités manquantes.
Amenities
6.63
Élévateur trop petit et manque de quelques commodités.
Value for Money
6.59
Report de clients sur rapport qualité-prix mitigé.
Food and Beverage
6.14
Petit déjeuner jugé basique.
Overall Experience
7.11
Expériences partagées varient, besoin d'améliorations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:46

Property Description

Convenient Location in Paris
Sure Hotel by Best Western Paris Gare du Nord is ideally situated in the 10th district, just 600 metres from Gare du Nord Train Station. Explore the city with ease from this central location.

Comfortable Accommodations
Relax in well-equipped guest rooms featuring a flat-screen TV, free Wi-Fi, and the convenience of a lift at the Faubourg hotel. Enjoy a peaceful stay in the heart of Paris.

Excellent Services and Amenities
Start your day right with a delicious buffet breakfast in the charming stone breakfast room. Take advantage of the 24-hour reception, tour desk, and ticket service for a seamless travel experience. Don't forget about the ironing facilities and shuttle service for added convenience.

Book your stay at Sure Hotel by Best Western Paris Gare du Nord for a memorable Parisian experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 2703 reviews
Cleanliness: 7.14
Service: 8.11
Location: 8.15
Room Quality: 6.1
Amenities: 6.63
Value for Money: 6.59
Food and Beverage: 6.14
Overall Experience: 7.11
D
Diane couple gb
6
Very hard to sleep and get dressed and showered with the heat , and it wasn’t really hot outside so I wouldn’t like to b
Pros:

Staff were helpful n friendly

Cons:

It was in a very rundown area the room was tiny to small for two people and it was very hot the air on was very poor. The little breakfast room was very pleasant though

2026-07-04 via Nuitee
S
Simon solo_traveller au
4
Great for train but not for anything else
Pros:

Air conditioning was amazing

Cons:

No fridge in room nd though great location to Gare de nor train hotel is in middle of little India which is very poor food area and just past homeless area so not very safe

2026-07-03 via Nuitee
T
Temirlan couple kz
3
Pros:

Noting

Cons:

The air conditioning wasn’t working properly, it was leaking and they didn’t do anything about it. The bugs and insects were everywhere, the room wasn’t cleaning and the location is terrible, homeless people were everywhere and it was unsafe to walk there.

2026-07-02 via Nuitee
T
Troy extended_group fr
6
2026-07-02 via Nuitee
K
K9384SEtanyac Family Chicago, Illinois
4
NEVER AGAIN!!
Pros:

Nice pictures on the website are very deceiving it was clean but the pullout bed was horrible hard and just uncomfortable. The only thing I will say is that this place had air conditioning and was fairly clean other than but never again. We were three women alone and the neighborhood was dirty and really felt unsafe. The police sirens were many all night. We checked in at one door to and had to walk alone to another door 5 doors down past men just leering at you, then you get into the smallest elevator I have ever seen. Also, no one at the front desk in this building. It just didn’t feel safe. And then I called for more towels and front desk couldn’t have someone bring the to us because she was there alone so if we wanted more towels we had to go down the tiny elevator, walk over to the other building, walk past all the leering men in a dirty sketchy neighborhood retrieve our towels and walk past again. Also, the bathroom had a glass frosted door which even if you are with family you can see them clearly using the toilet or get a few view of the out the shower not very private. And then let me say something about the location, the neighborhood is not what people tell you about Paris there are many homeless living on the the streets or in tents, the garbage is literally all over the street it smells and again, I can not stress this again, it did not feel safe for women. We only stood for two days before I could rebook a different hotel. Never again!!

2026-07-01 via Tripadvisor
L
Leoni solo_traveller fr
9
2026-07-01 via Nuitee
A
Andrew extended_group gb
4
Stay somewhere else
Pros:

Not much

Cons:

Room was tiny, bathroom minute, beds rock hard, air conditioning didn’t work, bike store not fit for purpose despite checking with the hotel. Room is in a different entrance to the main hotel surrounding area filthy dirty

2026-06-30 via Nuitee
H
Helga couple de
8
2026-06-28 via Nuitee
P
Putul extended_group de
6
2026-06-28 via Nuitee
T
Tillmann solo_traveller de
7
Paris im April mit 3 Personen
Pros:

Die gute Lage zum Bahnhof war sehr gu.
Wir hatten Frühstück dazugenommen das sehr gut war
Personal war sehr freundlich und hilfsbereit t

Cons:

Zimmer war für 3 Personen sehr klein. Laut Foto sollten es 3 Betten nebeneinander sein. Es waren aber 2 Betten zu dem ein drittes Klappbett zugestellt würde.

2026-06-27 via Nuitee
P
Pidd couple gb
8
We slept well and felt refreshed!
Pros:

Very convenient for the Gare du Nord. Staff very helpful. Found a restaurant close by which was great!

Cons:

A minor point, basin was small. But was a small bathroom anyway!

2026-06-27 via Nuitee
J
Joanne extended_group au
7
2026-06-27 via Nuitee
M
Manzurul extended_group gb
3
Hotel could be better and just ok for the expensive price
Pros:

AC and cleanliness

Cons:

The rooms were a few doors away along the street from reception building.
The rooms were too small and tight.
The shower on suite had water leaking from a gap at bottom.
The toilet seat was loose and needs to be repaired or changed.
There is no fridge in the room which is a must.

I thought breakfast was included, then at reception they say it is not, so booking was confusing and ambiguous.

2026-06-25 via Nuitee
J
Jess solo_traveller gb
5
2026-06-25 via Nuitee
F
Filipa couple pt
6
Pros:

Tinha ar condicionado e a casa de banho era moderna e espaçosa

Cons:

O quarto e a casa de banho não foram limpos

2026-06-25 via Nuitee
J
Jagdish solo_traveller in
4
Pros:

The staff was friendly, AC was good in the room.

Cons:

The bathroom was very very small and the room was cramped.

2026-06-23 via Nuitee
L
lucaspJ6855RU Solo travel
10
Despite the location, everything you could want and need
Pros:

Unfortunately, the Sure Hotel is located in a not so favourable area. But, if like me you needed to be located around here for an event/visit etc. this hotel is definitely the best place to go.

Perfectly clean room, not a single part of it made me feel uncomfortable. Very comfy bed, excellent shower pressure and temperature, plenty of wardrobe space, more than enough sockets (plug and USB A and C ports), tea, coffee, and best of all, outstanding air conditioning (it was nearly 40 degrees Celsius outside!).

If you want to go to Paris to be in Paris, stay in a nicer location. However, you are only going to stay in a place like this if you have a specific reason, or for a short stay. It therefore offers everything you need.

2026-06-22 via Tripadvisor
C
Caroline couple be
8
Établissement propre, bon petit déjeuner mais quartier pas rassurant
Pros:

Chambre petite mais confortable et climatisée. Déjeuner varié. À deux pas de la gare du Nord, très bien placé pour les déplacements.

Cons:

Le quartier n’est pas rassurant du tout mais bien placé pour les déplacements. Le prix pour deux nuits est fort élevé pour la taille de la chambre.

2026-06-21 via Nuitee
A
Anam family_with_children de
10
2026-06-18 via Nuitee
M
martabC8216IA Family
2
Awful place
Pros:

We stayed at the hotel for one night on our way back from Disneyland.
The hotel is located in a very deprived of Paris and the reception and the rooms are in separate buildings.
Upon check-in the receptionist was really unpleasant and not very helpful.
The room was small, which is to be expected from Paris, but it was also not cleaned to a good standard. The bathroom is separated by a frosted glass sliding door, which was extremely noisy and stiff and trying to open and close it. Plus if you put the light on in the bathroom, people in the room could see you sitting on the toilet.
The shower drain was blocked so when having a shower, the water kept spilling out from the cubicle.
The worst thing in the room though was the non working air conditioning. It was a very hot week in Europe and not having a working AC when this is something advertised as an amenity is a massive let down. The air con was on but we couldn't adjust it because there was no remote in the room. There was also no way for us to turn it off so we had to put up with warm air blowing on us and the noise of it for the night. We tried contacting reception but the phone in the room also didn't work.
Additionally, out personal details were stolen from Best western and we were contacted about it only several months later. No service recovery was offered.
I wouldn't give this place 3* it claims to be. And I would much rather pay a bit more for a safer and cleaner room with working amenities, than ever stay there again.
I would not recommend it to anyone.

2026-06-17 via Tripadvisor