Les Deux Tours

WHAT I LOVED:

Entire staff is lovely, accommodating, and genuinely wants you to be happy.

The grounds are lush, beautiful, and natural, with little to no pesticides used.

Throughout the large property, there are lots of comfortable and beautiful indoor and outdoor seating & lounging areas, places to work, read, take photos, or chill.

Even the Classic Rooms (basic) are VERY large, high ceilings, comfortable, lots of natural light, and have a work desk.

They have a large organic garden where they grow a lot of the produce and herbs they use.

The food is fresh and well prepared, menus aren’t that innovative but there’s enough variety. They Americanized / Europeanized the Moroccan dishes a bit (toning down spices, etc). I would’ve preferred more authentic, but I think they’re doing what most of their guests want.

Everything is clean and well-maintained, and the entire property is quiet, serene, and relaxing.

The gym is small, but the equipment is new, and it’s plenty for vacation workouts.

Most spas at 5-star resorts have overpriced sub-par services - this one is priced right with solid service providers.

WHAT I DIDN’T LOVE:

When I arrived at my room, there was perfume in the air. I discovered that unless you request otherwise, they automatically spray their “signature scent” all over your room. I’m sensitive to toxic synthetic fragrances, so I had a reaction to it. They aired out my room, changed the sheets, and brought in the cleaning staff and instructed them to only clean my room with vinegar. The manager handled the situation very well.

Synthetic fragrances are bad for everyone’s health (contribute to infertility, hormone disruption, etc), so I highly recommend requesting that they don’t spray that in your room. There’s even a warning label on the bottle saying it should NOT be sprayed anywhere that’s not well ventilated and it’s being sprayed in rooms with closed windows and doors because of the heat. Fortunately, it’s not sprayed anywhere else on the property that I found - the rest of the property is quite natural and fresh.

My guess is that some marketing person sold them on this “signature scent” idea, which is a terrible idea, especially for a natural, serene escape.

For water your only option is to drink $5 microplastic water all day. And the plastic bottles are of course exposed to heat and sun making them toxic. It would be much better if they simply filtered their water and served filter water from refillable glass bottles to guests free of charge.

Offering complimentary Reverse Osmosis water service to guests would be much better for marketing than spraying synthetic chemical fragrance in rooms. If needed, they could raise their room rates by $10 a day to cover the water service.

There are no prices on the dinner menu except if you’re ordering the prefix, and the prices are a bit high in my opinion. Not crazy, but on the higher end. The staff doesn’t know the prices, so you just blindly order and then get the bill.

The staff is accommodating and hardworking; however, their wait staff could be better trained to look at their tables and guests. They all tend to walk around with their heads down, so you need to work to get their attention - they’re not actively looking around to see who may need something, which is a training issue.

With a few tweaks, Les Deux Tours would be an ideal serene vacation spot.

A very exquisite hotel set in beautiful gardens. All the staff without exception are friendly, efficient, taking much care to make your stay wonderful. In particular, Jalila, who gives a phenomenal massage and who I recommend highly.

We had a wonderful stay at the hotel. The property is beautiful and peaceful. The staff could not do enough for us and were always smiling. We will definitely be making a return visit very soon.

Les Deux Tours is truly a hidden oasis in Marrakech. The gardens are stunning, the pool areas are peaceful, and the architecture has that perfect Moroccan charm. Our room was spacious and comfortable, blending traditional style with modern touches. The staff were warm, attentive, and made everything easy without ever being intrusive. We loved dining outdoors — fresh dishes with amazing flavors, and the whole setting felt magical. It’s the perfect escape from the busy Medina, yet close enough when you want to explore. We’d definitely stay again.

We went only for the Hammam, but the place seems incredible inside almost like the wilderness! We had an amazing expericne in the Hammam and Massage afterwards with a traditional setup. Thanks to Jalila who is managing the SPA

This was our first trip to Morocco. We booked the three day discovery package then spent five days in the Atlas/Ourika area, then returned to Les Deux Tours for a three day yoga package. On arrival we were collected at the airport (included in package) and warmly welcomed at the hotel. The receptionists were so friendly as was Maryam who was our “guest experience manager”. Maryam gave us quick tour en route to our room and indicated that she would keep in touch (by WhatsApp) and to let her know our preferred times for our included activities.

Our room was incredible with a private garden and jacuzzi. As it was late we opted to have sushi and cocktails in the bar - delicious!

Next day we went on a tour of the medina. We were asked what we would like to see, so it was tailored to our interests. We were recommended the Bahia Palace and the Madrassa. We were taken into Marrakesh and met by a lovely gentleman who was proud to tell us he was seventy years old. He skillfully guided us through the souks (great to see but with no hassle as we were not interested in shopping). Palace and madrassa both very interesting and our guide very engaging and informative.

Breakfast is table service indoors. You can eat outside if you wish and we tried once and then realised why nobody was outside - wasps! Good selection of breads, fruit, eggs etc.

Included hammam was an experience, much more relaxing on the second visit as we knew what to expect. For those who need to know, you are given paper pants to wear, but hold on to them when the buckets of water are poured over you at the end!

On our return visit we had two yoga sessions, a return visit to the hammam (special mention for Zara - beautiful singing, and her colleague) with massage and two dinners included. Neither of us had tried yoga but the instructor was very patient and we had a great time in our morning sessions on the lawn, peacocks strolling past.

The layout of the hotel and grounds is such that it does not feel busy, it is very relaxed. The grounds are well maintained and very attractive. There are three or four ornamental pools with loads of turtles which are relaxing and fun to watch. I had a shave under the olive trees which was very enjoyable.

During the second stay we encountered the manager who was a very visible presence in the hotel and made a point of touring around engaging with the guests, checking their satisfaction. We didn’t use the pool area much but it was very inviting.

Universally the staff - reception, restaurant, housekeeping, gardeners, spa, guest experience were so friendly and welcoming. When we returned after five days it felt like coming home.

Beautiful oasis just outside the hustle of the Medina. Definitely return for some relaxation and fine food! Rooms were traditional but luxurious. Staff amazing.

Great pool and restaurant. The staff are very attentive and always helpful. The hotel is spotlessly clean and has an extremely relaxed atmosphere. Will definitely recommend this hotel and plan to visit again.

my wife and I went for a one week break following a recommendation from my son. it was fabulous, exactly what i wanted to boost my recovery from illness. the place itself is idyllic, an oasis of greenery, birds and gardens. the staff were so friendly, attentive and eager to help. a terrific swimming pool and restaurant,although i did recommend the installation of hand rails to get in out of the pool as i am physically challenged. i would recommend les deux tours to anyone in a heartbeat.

Our third visit to Les Deux Tours, and it was better than ever! So much so that visit number four is already in the calendar for next year.

Our welcome was warm and genuine, and our room upgrade was very well received. We were given a large room, with a shared patio, and tranquil pond. The bed was enormous, and the room's AC was very efficient maintaining a comfortable temperature without needing to be on the whole time.

Breakfast included a vast choice and we're glad the hotel has moved to an order system rather than the previous massive selection delivered that led to wastage. A great improvement.

The dinner menu was fine for the 6 days we were there, but some additional choices might be nice for longer stays. The wine selection was good.

The bar area is relaxing, although getting served (despite the quietness) can be difficult.

Amazing hotel outside of town. Great place just to relax. The heated pool is great and restaurants are beautiful. All the wildlife at the property is so amazing too!

This was the best experience I have ever had at a hotel. The place was magnificent! Everything was perfect, amazing attention to little details (the room smelled gorgeous, snacks & drinks provided, rose petals on the bed!!), the staff was so kind and helpful (organized taxis for us, gave us recommendations, and made reservations for us), and just the hotel was beautiful (gorgeous pool, amazing gardens, stunning atmosphere and bar). It was the best stay I have ever had and I would LOVE to come back. It was relaxing, luxurious, and made me feel like I was in oasis away from the rest of the world. Genuinely this is a one of a kind stay, in a beautiful curated hotel. One thing to note, is that they do offer shuttles to and from the Medina so it is very accessible!

This hidden gem, a charming hotel with 40 rooms and suites, exceeded our expectations. We booked months in advance, and the communication from the booking team to the reception team was excellent. Upon arrival, we were warmly welcomed by Wafa, the customer experience manager, who provided her WhatsApp number, gave us a guided tour, and set the stage for a wonderful five-day stay. Mr Hejjag, the General Manager, also greeted us during check-in, offering another warm welcome. Throughout our stay, both were highly visible and clearly focused on ensuring all guests had an enjoyable experience.
We stayed in a premium suite, the one featured on the website, which had its own courtyard garden with a day bed and seating for four. The suite was extremely comfortable with a shabby chic feel, adding to its authentic Moroccan charm. Outside our door was a small pool shared by just the rooms around a small courtyard, making it very quiet. Each day in our garden, the only sound was birdsong, creating a wonderfully tranquil and relaxing atmosphere. Housekeeping was excellent, providing bottles of water daily for the kettle and drinking.
The food at the hotel was wonderful. Breakfast was à la carte, offering a good selection of eggs cooked in various ways, cold meats, cheese, fruit, and great coffee. Entertainment was provided by Pol, the resident peacock, who should have his own Instagram due to his love for the camera! We had lunch at the Pergola restaurant for four days, enjoying a great choice of dishes, and they were happy for us to share a dish due to the large portions. One day, we had room service for lunch, which arrived hot and nicely presented. The evening offerings at Salammbo were just as good, with a two-course menu featuring plenty of choices at reasonable prices. The chef is very accomplished, and the wine list includes a mix of French and Moroccan wines, all at good prices. We were pleasantly surprised by the Yoshi bar, where we had a wonderful supper.
The staff were exceptional. After a few days, we started to recognise them at breakfast, and they always greeted us warmly. Although they didn't have name badges (perhaps something the hotel could consider?), they were all courteous, helpful, and very professional.
Some posts mention families with children, and the hotel is indeed family-friendly. If you prefer a holiday with only pre-school children around the pool, do your homework before booking and avoid British and French school holidays, half terms, and bank holidays.
Would I recommend it? Absolutely. We are currently looking at booking flights for a winter break, and our hotel will definitely be Les Deux Tours. Thank you to the wonderful team for a truly restful and superb trip. See you in January!
Catherine and John Walker

A Disappointing Experience That Falls Far Short of Five Stars

We booked Leda To Hotel in Marrakesh with high hopes, expecting a luxurious five-star experience based on the glowing photos and reviews. Unfortunately, the reality was far from what was advertised.

From the moment we arrived, the service was underwhelming. A staff member greeted us at the entrance, but instead of helping with our luggage or guiding us to reception, he simply pointed up a pathway, leaving us to lug our suitcases ourselves. Not the warm welcome one expects from a supposedly five-star resort.

While the gardens were undeniably beautiful, nearly every other aspect of the hotel was mediocre or worse. The food was average at best. Breakfast was exactly the same every single day with no variation. The evening meals looked promising on the menu but were poorly executed — the meat was consistently overcooked. We ended up dining at nearby restaurants every other night, which were exceptional and made the hotel’s offerings look even more disappointing by comparison.

We were also surprised (and frustrated) to find bottled water in the room came with a charge — something not made clear until we received the final bill. In a country where drinking tap water is a health risk for tourists, this felt more like a cash grab than a premium service.

The spa was another letdown. It felt basic and not particularly clean. During my full-body massage, I wasn’t even offered a robe or a drink, and the therapist spent the entire 50-minute treatment yawning, making it impossible to relax.

Requests at reception were met with apathy. We asked to change some cash, book a late checkout, arrange a taxi to the airport, and reserve access to a first-class lounge — none of which were fulfilled. The response felt like “computer says no” every time.

In summary, this hotel is nowhere near five-star quality. Don’t be fooled by the polished photos and selectively positive reviews. We made the mistake of dismissing the few negative reviews we saw before booking — a mistake we won’t repeat. Sadly, we won’t be returning.

We spent a wonderful time in this beautiful hotel: the gardens, the rooms, the food , the staff, everything’s just perfect, exactly what you expect for a relaxing stay! The only problem being you would have stay longer and it is very hard to get out to visit the region…

The main points from my longer review (written before my food poisoning!) below:

- Beautiful rooms and landscaping make for a relaxing setting generally
- Pool was gorgeous but full to the brim up with (up to 20) children screaming jumping and divebombing which staff do not police, meaning it's impossible to relax
- Showers in the room (junior suites) took 10 mins to heat up
- Service is slow, but many of the staff are friendly and helpful
- Food over all was pretty good at breakfast, lunch and dinner (including the sushi bar) apart from:
- We ate all four days in the hotel (and nowhere else). I received a very severe case of food poisoning on the last night before we checked out, being violently ill for over 24h. I've only just recovered in the UK now three days later - travelling home was hell. This also effectively took away a day from of our short break as we weren't due to leave to the airport the day after until the evening. . The manager did remove my food bill for that day as an apology and offered me a room to rest in, but ultimately refused to take responsibility for it. He suggested that my illness was just due to a change in diet or perhaps even the sharp orange juice at breakfast! This was the worst case of food poisoning I've ever had, so that was insulting and bordering on gaslighting. The hotel needs to do a thorough investigation into this.

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The sun is beating down. The rays are reflected playfully in warm terracotta tiles which guide you a pristine white suite dressed in classic mosaics and stain glass windows. Dry heat fills the air with a heady scent, part-smoky part-herbal, thanks to the abundance of trees and blossoms which populate the grounds. Whistling away lazily in the wind, there’s a beautiful natural symphony created which combines with birdsong and the cries of the hotel’s resident peacocks to magical effect.

Only twenty minutes away from the centre of Marrakesh, the hussle and bussle of the busy medina is a distant memory. You sit down to enjoy your first lunch: a perfectly cooked sole and cool glass of Chablis (one is immediately grateful for the French clientele here) overlooking the long pool.

These are all things one hopes to find from browsing the hotel’s website. The perfect ingredients for a much-needed break from one’s hectic work schedule. This should be a relief. And yet it isn’t. Why? There’s a central aspect of the culture at les deux tours which is at odds with the website’s marketing depictions of sweet serenity found amongst artfully manicured jardin's: that this is predominantly a family oriented hotel. Would -be tourers should be made aware that the single peaceful pool on offer - if you’re lucky to bag a sun bed that is - will be populated from dawn till dusk by no less than 20 children at a time, playing, running and screaming . What one might hope is a pool littered with spritz and Moroccan teas - perfect surroundings to wile away the days with a good book - is instead littered with barbie dolls and arm bands. Any attempt at a peaceful swim will be interrupted by splashing, dive bombing or the chanting of nursery songs. Similar attempts to be absorbed in a book you'd been dying to read are also made in vain. In short: Those who pick the hotel for the promise of a peaceful retreat outside city walls will be sorely disappointed. (Unless of course you usually find frequenting a public swimming bath during the school holidays peaceful, in which case I take it back).

The bottom line is that the hotel does not attempt to cater equally to all of its clientele. If les deux tours is serious about retaining its status as a higher end getaway for all, an adults only pool somewhere in its large grounds isn’t merely desirable but essential.

Then there are smaller things which hint at slightly lacklustre hospitality; things which make it stand out unfavourably next to other hotels with similar high end aspirations: expect to wait a long time (upwards of 20 minutes) for a drink by the pool, expect that several dishes and the best wines on the menu are going to be unavailable, don’t worry when the service at breakfast, lunch and dinner is consistently on the slow side and be prepared to wait for 10 minutes while you wait for your shower to heat up. Make use of the spa, but don’t be alarmed when the masseuse is sniffing and sneezing the whole time. (Deep tissue with a side of Covid? Well at least she apologised).

The thing that prospective tourers need to made aware of is that, if our stay is anything to go by, children and family time are the primary focus of one’s experience at this hotel. The reality is that they’re not what everyone wants as the focus of their holiday. More crèche than calm and charming, holiday goers who fall into the later camp would do well to avoid it.

What an amazing retreat outside the hustle and bustle of the Medina. Located about 20 mins (by car) from the Medina in Marrakech, Les Deux Tours is a charming, understated resort in La Palmeraie. Everything is exactly as you’d want it and as good or better than it appears in pictures on the website. The grounds are stunning. The food is great. Everyone that works there goes the extra mile to make your stay special. A specific call out to Zouhir, the mixologist in the bar. He mixes great drinks and always has a suggestion or some interesting information to enhance your stay in Morocco. We stayed 2 nights at Les Deux Tours and 3 nights in the Medina and it was a great way to vary our experience in Marrakech. You can hire a car to get into Marrakech whenever you want to for not much at all. Highly recommend!

Les Deux Tours is a magical place. A little slice of heaven.
I will definitely be back.

Me & my wife had the most amazing honeymoon at this beautiful hotel!
To say we were spoilt would be an understatement, we just loved every detail.
The hotel decor & grounds are simply stunning, so tranquil & relaxing with amazing wildlife.
Our Suite room was beautiful with unique decor & a lovely relaxing garden. A complimentary bottle of champagne was waiting for us too.
The Staff were amazing and so thoughtful in everything they did. Presentation for food & drinks was spot on.
We had a traditional Hamman at the Spa which was amazing too!
Hotel was about 20 mins from central Marrakesh so perfect location to go in to the city as required.
Honestly one of the very best hotels we’ve had the pleasure to stay in.
We will certainly be back in the future. Thank you, Jake & Sioned x

Fabulous luxury hotel just outside Marrakech. The rooms are beautiful as are the grounds and there was a free shuttle available into the city.