Hotel Park City, Autograph Collection

Nicolle Pedraza was absolutely outstanding. From the moment we arrived, she set the tone with professionalism, warmth, and complete attention to detail. She didn’t just do her job, she went above and beyond in every interaction to make sure everything was handled smoothly and efficiently.

What stood out most was her ability to anticipate needs before we even had to ask. She was proactive, organized, and incredibly responsive, which made a huge difference in our overall experience. It’s rare to come across someone who takes that much pride in what they do, and it shows in how she treats people and manages her responsibilities.

Nicolle represents exactly what you want in a front desk supervisor. She made us feel taken care of the entire time, and her level of service was truly impeccable. I would go out of my way to work with her again and highly recommend her to anyone.

We return to Hotel Park City almost every year to celebrate our birthdays because it is truly one of our favorite places in the world, even after extensive travels across the globe. We love staying in the beautiful cottages, which always feel like a perfect home away from home. The experiences have been incredible every time. Much of what makes it so special is the outstanding service, particularly from supervisor Nicolle. She consistently goes above and beyond with her warmth, thoughtful attention to detail, and genuine care, turning each visit into an unforgettable, extraordinary stay. We cannot recommend Hotel Park City highly enough!

My wife and I enjoyed our room which was quiet and comfortable. We were surprised that others found the service attentive and friendly. We did not. The check-in gal did not smile and offered very little welcome or helpful information such room directions or anything about the hotel.

This is not the service we have come to expect at the Autograph Collection.

I can’t say enough great things about Hotel Park City. I would give them more than 5 stars if I could. I’ve been staying there for years, and every single visit has been exceptional.

What keeps me coming back is not just the beautiful property and overall experience, but the consistency of the service. The team is always professional, welcoming, and genuinely attentive. This last year, I experienced a small blip during my stay, and hotel manager Raul handled it so thoughtfully and promptly that he truly made my stay feel extra special.

That kind of care and follow-through is rare, and it says a lot about the level of hospitality at Hotel Park City. Over the years, they’ve consistently gone above and beyond, and that’s why I continue to return.

Thank you, Raul, and the entire team. Hotel Park City sets the gold standard for service, hospitality, and guest experience. Highly recommend!

We recently hosted our team offsite at Hotel Park City, and it was an outstanding experience from start to finish. The accommodations were beautiful—comfortable and set in a serene environment that made it easy for everyone to relax and recharge.

The service truly stood out. The staff was incredibly friendly, attentive, and accommodating, making sure every detail of our stay and event ran smoothly. From check-in to coordinating our group needs, everything felt seamless.

The meeting space was perfect for our large group—spacious, well-equipped, and conducive to both productive sessions and collaborative discussions.

Overall, Hotel Park City provided the ideal setting for our offsite. We’d absolutely return and highly recommend it for team events or group stays.

My company hosted 15 rooms at the hotel a few weeks ago and the staff was excellent. We worked with Marina and Katheryn leading up to our event date and they were so helpful and flexible with our numerous changes. Highly recommend if you are looking to impress customers/colleagues etc in Park City.

Our stay started on a perfect note thanks to Nicolle. She was incredibly welcoming, attentive, and made us feel valued by recognizing our Bonvoy status. The property is beautiful and exceptionally relaxing, it is such a wonderful atmosphere. I would highly recommend and would love to come back again!

Fantastic stay! Suite (2-bdrm) was plenty roomy with the convenience of a hotel. Breakfast was worth enjoying every morning. Staff was helpful. Would definitely stay here again.

Everything was great. The location is awesome and the views are fantastic. We were upgraded to a suite which looked out to the ski area and a beautiful pond with plenty of wildlife. The staff were all so friendly. The rooms were really nice with a fireplace in each room. A jacuzzi on the deck overlooking the mountain.

I contracted with Hotel Park City for a second consecutive winter. Our organization has a small summit that lasted several days. Marina and the staff are great to work with. They pay close attention to all the small details and handle reservations changes with ease and courtesy. I strongly recommend Hotel Park City!

Close to Park City Mountain and we were able to use the hotel's shuttle and pool.
We liked the private hot tub on the patio of the room.
We were able to order room service, though only option is from Ruth's Chris Steakhouse in the hotel. Good food, but expensive cheeseburgers and chicken fingers for kids.

Had the Best Time Ever thank you so much for the crew for taking care of us and specially to the FRONT DESK receptionist CJ really an great experience

The rooms are beautiful and spacious. The room I had was one of the largest of its kind of been in. My favorite part about the hotel was actually the layout. Everything is very together and easy the reach when it comes to the amenities. Staff was excellent and very responsive. The best part is everything we needed outside of the hotel was right here. Grocery store. Restaurants. Drug stores so didn’t have to do hardly any driving.

I was there for conference and solo trip. I've been staying at other Marriott properties but the service at this Hotel is personalize, warm and exceptional. CG went above and beyond with hospitality making sure I don't miss my breakfast and shuttle.

The Autograph Collection Marriott Park City Hotel is one of the most accommodating hotels we have stayed at. The staff is exceptional, especially Nicole. It is a beautiful hotel with a great spa and restaurant.

The hotel is lovely - gives you an at home feel. We love the cottages and the private hot tubs and usually the skiers breakfast buffet. The hotel staff and service are usually not what you expect.

However, NICOLLE, John and Rommel are beyond amazing. We look forward to seeing Nicolle year over year and have enjoyed and celebrated her promotions!!!

Nicolle at the front desk was awesome to work with. She was kind and helped me with a reservation issue! Thanks Nicolle!

We stayed in a 1-bedroom cottage suite for the 2nd year in a row. The hotel location, room, and staff never disappoint! CG at the front desk went above and beyond to help with restaurant and activity suggestions, and if she doesn't know the answer to your question, she will stop at nothing to get a good answer for you. I personally don't think she sleeps; she's a very hard worker, to say the least. Pepito, Rommel, and Kwaduo were all great drivers, very kind, and helpful with suggestions on things to do and tips on how to get the most out of our stay. We appreciate the entire staff, but these few really stood out. Thanks all!

Nichole was amazing, she took great care of us and made sure our stay was phenomenal! This is me and my husband‘s favorite hotel to stay in. Every time we come the experience is exponential!

The hotel was lovely, really conveys that winter lodge feel. Very clean, lots to do AND the staff twas AMAZING! Highly recommend