Hyatt Vacation Club at Wild Oak Ranch

Hotels
Hyatt Residence Club
8.9 (1022 reviews)
9700 West Military Drive , San Antonio , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
BBQ facilities
Safety deposit box
See all facilities

Review Highlights

Pros:
Beautiful grounds
Clean facilities
Spacious rooms
Awesome pool and lazy river
Cons:
Staff service issues
Restaurant food quality
Slow check-in process
Overpriced drinks

Categories

Cleanliness
8.94
Facilities were clean and well kept; rooms were clean.
Service
9.21
Staff were welcoming and prompt to respond, despite some negative experiences.
Location
8.95
Beautiful grounds and excellent environment.
Room Quality
9
Spacious rooms were mentioned as a positive aspect.
Amenities
9.43
The lazy river and pool were highly praised.
Value for Money
8.39
Overpriced drinks and food noted as a negative.
Food and Beverage
7.94
The restaurant food could certainly be better.
Overall Experience
9.31
Overall, good with some minor annoyances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:56

Property Description

Luxurious Accommodations
Indulge in comfort at Hyatt Vacation Club at Wild Oak Ranch with rooms featuring cozy seating areas, private bathrooms, and some with balconies or patios for a touch of outdoor serenity.

Recreational Paradise
Stay active with access to the hotel's hot tub, fitness center, and enjoy a round of golf in the surrounding area. For thrill-seekers, Six Flags Fiesta Texas is just a short drive away.

Convenient Location
Located near popular attractions like The Shops at La Cantera and River Walk, as well as being a short distance from San Antonio International Airport, our hotel offers both relaxation and convenience for your stay.

Ready to experience the perfect blend of luxury and leisure? Book your stay at Hyatt Vacation Club at Wild Oak Ranch now!

Important information:

The resort fee provides access the following amenities:
- Self-parking
- Internet access
- U.S. faxes
- Local telephone calls
- 800 and 888 telephone surcharges
- Concierge services
- Playground and recreation activities
- Shuffleboard, horseshoe pits and boccie ball
- Sand volleyball
- Barbecue grills
- Fitness center
- in-room safe
- Book and movie lending libraryGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SAT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.9
Based on 1022 reviews
Cleanliness: 8.94
Service: 9.21
Location: 8.95
Room Quality: 9
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 9.31
J
Juancarlosmtz255 family_with_children mx
10
Excelente hotel familiar
Pros:

Las instalaciones y amenidades del hotel estan increíbles. Excelente hotel para familias

Cons:

La puerta que nos tocó de la villa era difícil de abrir

2026-04-06 via Nuitee
F
Falk family_with_children us
10
Amazingly fun stay and always entertained!
Pros:

Everything was there plus some. The kids loved the activities

2026-04-03 via Nuitee
A
Abigail family_with_children us
10
Great resort for families!
Pros:

Great property for families

Cons:

Could use more food choices

2026-03-28 via Nuitee
T
Tannaz family_with_children us
6
Pros:

Pool ,lazy river

Cons:

It was not very clean

2026-03-27 via Nuitee
A
annehW2125BB Solo travel
2
Just Not it
Pros:

I’d say it’s giving Motel 6 vibes, but that’s not really a fair comparison… for motel 6

Property isn’t clean, is t convenient and although the grounds look nice online I would not recommend staying here.

I’m booked for four nights, I checked in last night and am awake a 4 am looking for a different hotel. That says everything.

2026-03-26 via Tripadvisor
M
Melissa family_with_children us
4
2026-03-26 via Nuitee
S
Smith family_with_children us
9
2026-03-23 via Nuitee
S
Sarah family_with_children us
8
2026-03-22 via Nuitee
A
annemQ8531LB Family
10
Why Wild Oak Ranch is My Family's Go-To Getaway
Pros:

Our family visits the Wild Oak Ranch at least twice a year. We have a family of 8 and it is one of the few places where we can find accommodations that allow everyone a space to relax in without splurging for an Airbnb.

Why we keep coming back:

Fully stocked kitchen with a dining room table we can all sit at. It's a hotel that allows us to cook in the room. This saves us a lot of time and money. We still go out and enjoy a couple fun meals but most of the time the kids would rather just pop in for a sandwich and head back out to the pool.

The lazy river. I love a lazy river. It just feels like vacation. This lazy river is wonderful because it is shaded almost the entire way. There are some pavillions but we usually go for the recliners right on the river. I could honestly spend the entire day here. They also deliver food right to your chair and it taste great and is very reasonably priced, to include that pna colada that completes the vacation mode.

The pool. My older kids spend the whole day at the pool. they usually have the volleyball net up and the kids meet new friends and play there. They also have a couple slides and several hottubs. So there is a lot of pool hopping going on. My little loves the pool and lazy river because both have the sloping walk-in so she can find a comfortable level and splash to her heart's content.

Activities. They have random activities throughout the week. My girls always love to make slime and we attend at least one of the movies they host at night. It's right beside the pool and there is something about simming while watching Shrek that can be kind of magical. We also have to attend Karaoke. This is a blast and also by the pool so you can keep busy while waiting your turn. The audience always gives everyone a big cheer and the kids seem to have a blast. Yoga has become a favorite as well and they have this in the mornings to help get you moving.

Smores. They have several large bonfire pits near the main office. They sell smore kits, which work great but we usually bring our own supplies to save on cost and have more. Either way you go it's a nice way to end the night.

Early nights. Wild Oak Ranch is going to quiet down earlier than a lot of hotels. We actually like this aspect. Now that we have older children we will get a later dinner or just chill and play games. We have found we all feel so much more rested after our vacation here though because we get a lot of great sleep. If you have young children it is great because the whole area seems to settle down and you can get those kiddos to bed.

Grills. They do have grills you can use near each building and it is fun to have a little barbeque one night as well if that's your thing.

They also hav a mini golf course, corn hole, and life size jenga. If you wander around you will find random games and activities that keep you outside enjoying the sunny weather.

Basketball and pickle ball are another activity my older kids will play around with. They also have a playground close by the younger kids can enjoy.

All in all this is one of our favorite places to land to relax and recharge.

2026-03-19 via Tripadvisor
P
Phillip family_with_children us
10
2026-03-19 via Nuitee
W
Walker family_with_children us
10
Sophias bday
Pros:

Such a beautiful place

Cons:

Alittle pricey

2026-03-16 via Nuitee
H
HAIDRA solo_traveller us
10
2026-03-13 via Nuitee
N
Nataliya family_with_children us
8
Enjoyed it, would do it again even though pricing was high for my preference.
Pros:

Loved how close everything was so close, walkable. Great atmosphere. The pool/lazy river could have been cleaner but it seemed like they were in the middle of an out door refresh.

Cons:

Pricing is all

2026-03-11 via Nuitee
K
Kevin solo_traveller us
8
Great facilities and location
Pros:

Great stay for families close to downtown and Lackland AFB

2026-02-23 via Nuitee
B
B8089KHshelleyl Family
6
High hopes-- dashed. Sad face
Pros:

The 2 bedroom villa (6 person room) was beautiful until looking closer. Doors did not open or close properly (any). Hot water ran out before filling up jetted tub. 1 pan to cook with (2 pots). Toilets soooo short, almost blew a knee out getting up. No place to hang wet towels. Shower sprayed onto floor. Construction going on at complex next to ours, loud and a lot if extra vehicles. The grounds were beautiful but needed more lighting on the pathways (dangerous). Towels had to be turned in at hut, led to freezing walk back to room. We knew there was no real food on site nor daily room service, we did not want that anyway. 1 hot tub too hot, sauna out of order, lazy river not heated (after calling to make sure it was working before booking) 1 hot tub out of order, hot tub that worked was really rough(texture). Pool was nice temp but it was 65* while we were there. Not sure if there was mobility rentals or not, sure could have used this for my 80 yo mother to get to classes, pool and visit the property. Should have been a refund offered for all of the issues. I cannot imagine having a timeshare rental and not being able to use 1/2 of the amenities. Staff was very friendly and helpful. Paid too much for what we got. IMO

2026-02-14 via Tripadvisor
R
Rodolfo couple us
10
2026-02-14 via Nuitee
L
Lisa family_with_children us
10
2026-02-08 via Nuitee
T
Tsai couple us
9
2026-01-29 via Nuitee
K
Kandice couple us
5
2026-01-29 via Nuitee
A
ALI solo_traveller tr
1
Overpriced, misleading marketing, closed facilities, and unexpected extra charges.
Pros:

nearly nothing rather than lobby design and fire pitch

Cons:

From the very beginning, the check-in experience was confusing and inefficient. Although multiple papers were handed to me, the information provided was not communicated in a clear or practical manner. As a result, I was left without a proper understanding of basic hotel logistics. For example, obtaining pool towels required nearly 30 minutes of walking around the hotel, followed by returning to the lobby, only to be told that the towels were located elsewhere. There was no signage or prior explanation, and this information should have been clearly communicated at check-in.

In addition, restaurant operations were poorly communicated. Restaurants close very early, which was not clearly stated. More importantly, I was explicitly informed that the restaurant would be serving breakfast on the weekend; however, when I arrived at the restaurant the following morning, it was closed. This discrepancy was only discovered after physically going to the restaurant.

Regarding housekeeping, my room was not cleaned on the first day of my stay and was only serviced on the second day, without any prior notice or explanation.

The heated pool was also misleadingly presented. The pool temperature does not adapt adequately to sudden drops in outdoor temperature. When the weather became significantly colder, the pool heating was insufficient, making it uncomfortable to use. Therefore, labeling the pool as “heated” creates an expectation that guests can comfortably swim regardless of weather conditions, which was not the case.

Furthermore, many areas and facilities of the hotel were closed, with the explanation that this was due to the winter season. However, these closures were not disclosed in advance, which is critical information for guests when choosing accommodation. The steam room was open, while the sauna and changing rooms were closed, leaving no appropriate indoor space to change clothes. As a result, we were forced to change outdoors in approximately 24°F (-4°C) weather, wh

2026-01-28 via Nuitee