Radisson Hotel Toronto Airport West

Was upgraded without cost and the experience was excellent would stay again!

Very clean room, spacious and helpful staff

Hot tub and pool we’re good. Steam room smelt it a little musty. Sauna not working. No free continental breakfast.

The staff is impeccable. I was having a bad day due to having my vehicle being hit while parked and I was inadvertently rude to them. They remained highly professional, considerate, respectful and me find a safer parking spot in front of the hotel for my peace of mind.

They are all great professional individuals that go above and beyond to make their guests stays as comfortable as possible. Thank you to them all.

Horrible service for guests and parking. They host Brampton weddings everyday leaving hotel guests with no where to park.

Dated but clean

Hot tub was okay

Great value, nice room

Stayed for a quick trip before a flight

Dirty towels, shower nob broken, tvs extremely old and remote not working, hot water took forever, noise from hall wouldn’t stop in the morning, stains on the chair, terrible experience for an executive suite. Didn’t utilize the hotel at all due to this, got my sleep and left.

The star

Rooms were huge and beautiful but not functional.
There was not a single full mirror to get dressed.
Toilet was very awkwardly position.

Very old electrical, could not easily find plug points.
AC unit was new and well functioning.

Not up to it's one time glory, but for the money a nice place to stay in the middle of nowhere (close to the airport).

W

Nice and clean space. Highly recommended!

First day I came, I realized the carpet was soak wet. (Due to the Air Condition hose was plugged up)Went to the front desk reported the issues. One day after that, the employee of the hotel came up to my room and open the air conditioning panels and wiggled the hose and said it’s find now. There won’t be any more water leak underneath the carpet. But it’s still wet carpet and the smell like mold during my 10 days with the Radisson Hotel. This is my 34 year anniversary. That’s why I choose your Radisson Hotel to celebrate my anniversary but turn out Horrible.Not only that. First day we came. We were tired because of the long flight We went to the lounge to grab some food to eat. The waiter or manager of the lounge invited us in and provided us with menu and left us there. we were waited waited but no one come back to help. We left and went over to the other Hotel closed by to Have Dinner. And the staff was greeted us well and excellent services.Lastly, before we checked out and I asked for $100 deposit back and the staff said it’s will take 4-5 business days for them to return my deposit back. Promised but no delivery. I guess, this is how they rich over night ha.High way robbery.They do find ways to keep your money into their pockets 💰💰💰. I will make sure not recommend my friends or any one else to book at that Hotel under that address.

Old dirty rooms and staff is not nice

Jk

This hotel was beautiful at one time but due poor maintenance has made it in terrible condition. Room are dirty I walked bare foot in the room and can feel the carpet sticky. The washroom wall surrounding tiles you can see still have someone dried up vomit and pee stain. Wall paper in the room are peeling. The little fridge in the room was plugged to the socket that would power off when the room card is removed causing all the left over bubble tea to spoil. The ladies working the morning shift were professional but guy that worked in the evening shift seem like he hates his job I told him the Internet in my room is terrible kept cutting off his answer is there is no one complain and there is no problem with Internet. I have a tablet and laptop both constantly drop off caused me to stay up till 3am to finish my work. There were two weddings party on Friday and Saturday night loud music can be heard from my room.

Very good