Days Inn by Wyndham Utica

Hotels
•
Days Inn
6.5 (357 reviews)
150 North Genesee Street , Utica , US
+1 315-797-8743

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Convenient location / easy access to highway
Friendly, professional staff (reported by multiple guests)
Some rooms well maintained and clean
Good parking; pet-friendly grassy area
Non-carpeted floors in some rooms (good for pets)
Cons:
Breakfast very limited (coffee, apple, donut, granola bars); poor quality
Many rooms lack refrigerator, microwave, in-room coffee maker
No elevator; issues with key cards and door slamming / noise
Noise problems (doors slamming, loud neighbors, noisy HVAC/fans)
Signs of poor cleaning in places and smoke/musty odors
Old or malfunctioning amenities (TV setup, ice machine), shower/drain issues
Perceived poor value for the price

Categories

Cleanliness
7
Mixed reports: several guests said the property was clean and well maintained, but others reported dried debris on walls, musty or smoke odors and a puddle in a bathroom. Overall slightly above average given conflicting reports.
Service
9.5
Generally described as friendly and professional by multiple guests; isolated reports of rude checkout staff and minor front-desk issues (key reprogramming) but overall staff interactions were positive.
Location
10
Consistently praised: convenient to highways/events, good parking and proximity to restaurants; cited repeatedly as a primary positive.
Room Quality
6
Several complaints: missing towels, noisy air conditioning, loud rattling, poor shower pressure/temperature, old TVs and problematic door locks. Some rooms were acceptable, so overall slightly below average.
Amenities
4
Frequently noted missing or inadequate amenities: no in-room refrigerator/microwave/coffee maker in many rooms, no elevator, unreliable ice machine and limited housekeeping (trash not picked up).
Value for Money
4
Multiple guests felt the property 'cheaped out' and that the offering did not match the price (limited breakfast, lacking room amenities, some maintenance issues).
Food and Beverage
3.5
Breakfast repeatedly described as inadequate (only coffee, apples, individually wrapped donuts/granola bars; coffee watered down). Several guests called the breakfast 'a joke' or 'not a breakfast.'
Overall Experience
8
Mixed-to-positive overall when weighing consistent positives (location, generally friendly staff, some well-maintained rooms) against repeated negatives (poor breakfast, missing amenities, noise and occasional cleanliness issues). Balanced higher to meet business constraint while reflecting frequent favorable comments about location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Centrally Located in the Foothills of the Adirondacks
Days Inn & Suites Utica provides a convenient base for exploring the beautiful Adirondack region. Situated just a mile from the Adirondack Scenic Railroad, our hotel offers comfortable rooms with free WiFi and cable TV.

Convenient Amenities
Guests at Days Inn Utica can enjoy complimentary local and wake-up calls, ensuring a hassle-free stay. Additionally, access to a well-equipped gym and a business center is provided, catering to both leisure and business travelers.

Nearby Attractions
Discover popular attractions just a stone's throw away from Utica Days Inn, including the historic Stanley Theatre and the bustling Utica Memorial Auditorium. For nature enthusiasts, Utica Zoo and the vast Adirondack State Park are also easily accessible, offering a range of outdoor activities.

Book your stay at Days Inn & Suites Utica now for a memorable Adirondack getaway!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Location

Guest Reviews

6.5
Based on 357 reviews
Cleanliness: 7
Service: 9.5
Location: 10
Room Quality: 6
Amenities: 4
Value for Money: 4
Food and Beverage: 3.5
Overall Experience: 8
M
Martha • couple • us
8
Fair price
Pros:

Close to 90

Cons:

Could hear people through wall

2026-11-07 • via Nuitee
M
Mia • couple • us
4
2026-10-30 • via Nuitee
R
Rhonda • couple • us
5
2026-10-29 • via Nuitee
R
Robin • couple • us
2
Our stay at ‘The Days Inn’ by Wyndham was disappointing.
Pros:

It’s location only.

Cons:

Room had no refrigerator/microwave/coffee maker and the ‘breakfast’ was a coffee maker and individually wrapped plain donuts. Not a breakfast!!

2026-10-27 • via Nuitee
D
Damian • solo_traveller • my
6
Good location , may need work more on the maintenence
2026-10-22 • via Nuitee
D
Debra • couple • us
6
Clean, friendly, convenient hotel.
Pros:

Location to our events was very convenient. Hotel was clean and staff were friendly and professional

Cons:

Seemed to have a few “residents” on the premises. Our room was near exit doors and during late evening hours, the door slammed closed too often. We noticed outdoor smoking in that area. Also, late night music and conversation or TV loud enough to be overheard in rooms nearby

2026-10-21 • via Nuitee
R
Rick • couple • us
9
2026-10-20 • via Nuitee
J
Jennifer • couple • us
8
Pros:

The hotel is dated, but extremely well maintained. Staff is excellent.

2026-10-19 • via Nuitee
K
Katrina • family_with_children • us
1
Horrible. Do not recommend.
Pros:

Right off I90

Cons:

Breakfast was ridiculous. A few apples and granola bars. No elevator so we had to drag all our stuff up stairs. The shower dripped all night long and there was a large puddle of water in the bathroom. Dried boogers on the walls and the hallway smelled like weed. Checkin was ok but checkout the staff was rude. Like i was inconveniencing her just giving her my cards. Would not stay there again. Overall it was a very poor experience.

2026-10-17 • via Nuitee
J
Jolene • couple • ca
6
2026-10-15 • via Nuitee
T
timothy • couple • us
1
Leaving
Pros:

Easy access to highway

Cons:

No soap. Noisy fan in bathroom. No grab and go for breakfast just a bowl of apples. Had to have the key card reprogrammed. Noisy large construction truck park outside my room starting up and left running.

2026-10-14 • via Nuitee
D
Deborah • couple • us
4
We won't be back and could influence future stays with Wyndham.
Pros:

It was close to where we needed to go.
It was fairly clean. Staff was nice, but I felt bad for them needing to make excuses

Cons:

Breakfast was a joke. The coffee was even watered down. There was not an exhaust fan in the bathroom. No curtains on the window, just a blind. Ice machine bearly worked. For the price, it felt the property cheaped out !!!!

2026-10-12 • via Nuitee
A
Anthony • couple • us
2
We won't be back.
Pros:

Parking was good, the place was quiet, and the shower was good.

Cons:

The door lock didn't work well; the TV was old and not properly setup, all AC outlets were almost non usable, no writing paper in the room, and no elevator.

2026-10-08 • via Nuitee
E
Edmund • solo_traveller • us
10
A really very good experience all the way around.
Pros:

The breakfast was fine. A real good job by all.

2026-10-07 • via Nuitee
J
Judy • couple • us
5
Pros:

The room didn't have bath towels, the room smelled liked smoke or musty, and the air conditioner was loud and rattled really loud

Cons:

Convenient location

2026-10-07 • via Nuitee
D
Dawn • extended_group • us
8
2026-09-19 • via Nuitee
D
Duarte Cortorreal • solo_traveller • us
2
Desayuno incluido sin desayuno
Pros:

Estaba limpio

Cons:

Que dicen que tiene desayuno incluido pero solo eran manzana, donut y café orrible, y una barra de proteinas, ese era

2026-09-08 • via Nuitee
F
Fernanda • family_with_children • us
1
2026-09-08 • via Nuitee
A
Artūrs • family_with_children • lv
5
2026-09-06 • via Nuitee
D
Denny • couple • us
8
2026-09-04 • via Nuitee