Protea Hotel by Marriott Franschhoek

Hotels
Protea Hotels by Marriott
9.2 (538 reviews)
33/34 Huguenot Road , Franschhoek , za

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Restaurant food onsite was not great
Traffic noise on the main road

Categories

Cleanliness
9.26
The rooms were well maintained and the bed was comfortable.
Service
9.73
Extremely friendly and very accommodating staff.
Location
9.77
Superb location, close to the tram and shopping areas.
Room Quality
9.22
Rooms with beautiful views and comfortable bedding.
Amenities
8.75
Lovely pool area and well-equipped gym nearby.
Value for Money
9.21
Overall excellent stay, worth the price.
Food and Beverage
8.26
Restaurant food was disappointing at times.
Overall Experience
9.43
One of the best stays in Franschhoek, will definitely return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:21

Property Description

Luxurious Accommodation with Scenic Views
Experience the beauty of Franschhoek at Protea Hotel by Marriott, where spacious rooms offer stunning views of the mountains and vineyards. Each elegantly decorated room is equipped with modern amenities for your comfort.

Exceptional Service and Local Expertise
Our dedicated staff is here round the clock to ensure your stay is memorable. Let us assist you in planning day trips and provide insider tips to enhance your experience in Franschhoek.

Convenient Location for Exploration
Situated near the town center, our hotel is the perfect starting point to discover the local treasures, from wineries to art galleries. Unwind by the outdoor pool or indulge in a delicious meal at Hussar Grill during your stay.

Book now to indulge in luxury and tranquility at Protea Hotel by Marriott Franschhoek.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CPT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 538 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.77
Room Quality: 9.22
Amenities: 8.75
Value for Money: 9.21
Food and Beverage: 8.26
Overall Experience: 9.43
D
Dirk couple nl
7
Nice and decent.
Pros:

The location of this hotel is super. City centred, located on the main street and close to the wine tram. Room was decent, bed was very comfortable and the room was quiet. Shower was very nice and comfortable.

Cons:

Overall the hotel looks a bit outdated and there is some wear and tear throughout. Breakfast offering was very limited and items hardly got replaced during the 2 days we had breakfast. The pool is okay (convenient but nothing special) and the balcony we had het was “to share” with our 2 neighbours. There was much light coming from the hallway, through the curtains and from the television.

For the price we paid, we expected more.

2026-02-09 via Nuitee
S
Stefan family_with_children se
10
2026-01-26 via Nuitee
M
Melanie couple ca
10
2026-01-26 via Nuitee
S
Suzi solo_traveller gb
10
I really loved it there and it was central for everything, including the Wine Tram.
Pros:

My second Protea and so pretty and in keeping with the lovely Franschoek architeture. And the food was fantstic.

Cons:

Nothing! Oh yes, I would love a coffee machine in the bedroom since you ask!

2026-01-19 via Nuitee
L
Lise extended_group dk
10
2026-01-19 via Nuitee
M
Mona couple no
7
2026-01-10 via Nuitee
B
Brian couple gb
8
Staff & manager extremely attentive
Pros:

Very good gluten free bread sourced & provided

Cons:

Tables by pool

2026-01-07 via Nuitee
I
Irina couple ru
10
Pros:

Классно расположен, в отеле работает хороший ресторан с отличными стейками)))

2026-01-04 via Nuitee
D
Dawn couple gb
10
Cons:

Too many stairs

2026-01-03 via Nuitee
J
Jenny family_with_children gb
10
Superb small hotel for all to stay in. Quiet and welcoming
Pros:

Superb location, brilliant staff and service. Food and drinks were fab and a great place to unwind.

Cons:

Nothing. It was fab

2026-01-02 via Nuitee
Y
Yolanda couple za
10
Franschhoek's best kept secret.
Pros:

The hotel was a very pleasant surprise. Behind the facade lies an exquisite swimming pool with most rooms looking out over the pool area and some with a view of the mountain. The rooms were well maintained and the bed was one of the most comfortable I have slept on. We found the staff extremely friendly and very accommodating. Overall one of my best stays in Franschhoek over the past 10 years. We will definitely be back to stay.

2026-01-02 via Nuitee
M
maria cristina s extended_group br
10
2025-12-31 via Nuitee
J
Johan couple za
10
Great stay
Pros:

Full service at pool. Great size room. Stunning rain shower

Cons:

Requested quiet room. Our room no 15 was in the hustle and bustle….we handled it though

2025-12-29 via Nuitee
K
kobus couple za
10
Pros:

Great location, Great breakfast. Spacious room

Cons:

we have no complaints

2025-12-27 via Nuitee
S
Sabine couple at
9
Pros:

Sehr sauber , gute Lage zur Wine Tram

Cons:

Für Raucher keinerlei Bereiche
Frühstück könnte besser sein , hat die letzten Jahre sehr nachgelassen

2025-12-26 via Nuitee
R
Rajni family_with_children ke
10
2025-12-22 via Nuitee
J
Jordaan extended_group za
9
Will be back!
Pros:

Exceeding expectations. Great location. Great experience

Cons:

Restaurant food onsite was not great. Was really disappointed

2025-12-21 via Nuitee
J
Juliet couple gb
9
2025-12-19 via Nuitee
O
Ockert couple za
9
2025-12-18 via Nuitee
N
Niquita extended_group za
10
Excellent choice!
Pros:

Everything is just beautiful!

Cons:

Nothing!

2025-12-18 via Nuitee