Holiday Inn Express Royal Docks by IHG

Hotels
•
Holiday Inn Express
8 (8424 reviews)
1 Silvertown Way, Canning Town , London , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Noise from lifts
Limited food variety

Categories

Cleanliness
7.39
Some guests mentioned cleanliness issues, including hair in the room.
Service
8.36
Many guests found the staff friendly and helpful, despite one negative experience.
Location
8.9
Numerous reviews praised the excellent location near public transport and the O2 arena.
Room Quality
7.85
Rooms were noted as comfortable and well-utilized, though one guest had noise issues.
Amenities
7.88
Amenities like a microwave and vending machine were appreciated, though some were lacking.
Value for Money
7.84
Guests felt the hotel offered good value compared to nearby options.
Food and Beverage
7.89
Breakfast options were well-received, but some guests desired more variety.
Overall Experience
7.86
Overall positive experiences with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:01

Property Description

Modern Hotel in London Docklands

Convenient Location and Amenities:
Located just 0.2 km from Canning Town Station, our hotel is a short drive from the O2 Arena and ExCel Exhibition Centre. Enjoy large air-conditioned rooms with power showers, work desks, Freeview TV, and complimentary tea/coffee facilities.

On-Site Facilities:
Benefit from secure car parking, a 24-hour front desk, and a bar serving a variety of beverages. Start your day with a complimentary breakfast and utilize the business facilities during your stay.

Easy Access to Key Destinations:
Avoid London's congestion zone while being close to London City Airport and Canary Wharf. Explore the city effortlessly with convenient transportation options nearby.

Book your stay at Holiday Inn Express Royal Docks for a comfortable and well-connected experience in London!

Important information:

Guests may experience some noise or light disturbances due to the central location of the hotel.

Please note that an additional charge of GBP 20 per hour until 14:00 will apply for late check-out (subject to availability).

Parking is available for GBP 20 per day.

Parking is subject to availability due to limited spaces.

Sofa bed is aimed for 1 adult or 2 small children. might not be suitable for 2 teenagers depending on hight and structure as the size of the sofa might not accommodate and cause discomfort, we highly suggest book another room as no refund will be provided after proceeding with the booking
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 20 per day.

Location

Property Accessibility

Total Disability Score: 75
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Sliding
  • Entrance Door Width: 157
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8
Based on 8424 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
K
Kitti • family_with_children • hu
10
Pros:

közel volt az állomáshoz, bőséges reggeli

2026-06-13 • via Nuitee
M
Milan • solo_traveller • at
9
Pros:

Všetko bolo v poriadku.

2026-06-12 • via Nuitee
D
Dhaval • solo_traveller • be
7
Value for money stay at London
Pros:

Value for money. Location 5mins walk to tube that gets you to central London in 15mins. Area felt safe too. Bravo to cleaning staff and their efforts.

Cons:

The parking could be made more secured. Front desk could be more attentive to guest needs.

2026-06-12 • via Nuitee
M
Monica • family_with_children • it
10
Pros:

Quartiere servito e tranquillo

2026-06-12 • via Nuitee
J
Jia • family_with_children • it
8
2026-06-11 • via Nuitee
O
Oskars • solo_traveller • lv
10
2026-06-11 • via Nuitee
D
Donna • solo_traveller • gb
10
Pros:

Staff very helpful and had no issues with us returning bk late after a concert.

Cons:

Maybe some more gluten free options

2026-06-11 • via Nuitee
J
Jiří • family_with_children • cz
8
2026-06-11 • via Nuitee
O
Omema • solo_traveller • ca
10
Pros:

Prime location close to tube. Many restaurants and staff is so nice. They are quick to assist and genuinely care. The breakfast is great!

Cons:

Nothing

2026-06-10 • via Nuitee
Y
Yvonne • family_with_children • ie
10
Pros:

Staff went out of their way to help with directions

Cons:

Unfortunately one of the lifts was out of order when we stayed but this wasn’t a big issue

2026-06-09 • via Nuitee
R
Richard • couple • gb
8
Overall clean, comfortable and reliable hotel stay
Pros:

Modern decor, clean and spacious enough for a short stay. Very good shower.
Good buffet breakfast.

Cons:

Bed was too firm. Lifts rather small and slow.

2026-06-09 • via Nuitee
B
Bernáth • family_with_children • hu
9
Jó helyen, jó áron egy nagyon jó szállás.
Pros:

A szállás elhelyezkedése nagyon jó, könnyen megközelíthető tömegközlekedéssel (metró, busz). A szálloda egy modern új építésű negyedben található, sok étteremmel és bolttal a közelében. Néhány perc sétával elérhető London egyik látványossága a IFS Cloud Cable Car (libegő a Temze felett). A szálloda személyzete kedves és segítőkész, a szálloda halljában kis apróságokkal fogadtak minden nap (gumicukor, retro pop corn gép). A reggeli bőséges és sok féle ételből lehet választani amik még ízletesek is :). A szobához a lifttel is csak kártya használatával lehet feljutni, növelve a hely biztonságát. A szobában egy nagy méretű ágy és egy kihúzható kanapéágy volt, amik nagyon kényelmesek voltak és tiszta ágyneművel voltak felhúzva. Máskor is szívesen választjuk ezt a szállodát londoni tartózkodásunkhoz.

Cons:

Nem voltak nagy problémák, csak két apróság. A fürdőben leesett a törölközőtartó és eleve csak egy volt. A szobában a kihúzott kanapéágy miatt nehézkesen lehetett közlekedni.

2026-06-08 • via Nuitee
S
Steve • family_with_children • gb
8
2026-06-07 • via Nuitee
A
Andrea • couple • sk
7
2026-06-07 • via Nuitee
A
Amy • extended_group • ie
10
Great weekend away with friends.
Pros:

Great breakfast with plenty of choice. Friendly staff who went above and beyond to help everyone. Spacious rooms and very clean bedrooms and facilities. Good location near the O2.

Cons:

Bit far from central London but near enough bus stops and the Tube . There is a shop across the road and a restaurant and McDonald's nearby but other than that sparse on restaurants and shops.

2026-06-07 • via Nuitee
A
Alina • couple • gb
9
2026-06-06 • via Nuitee
1
137atuld • Business
10
Very happy, cheerful & helpful front desk
Pros:

Mida was super helpful and pleasant.

2026-06-05 • via Tripadvisor
T
Tomaz • solo_traveller • si
9
2026-06-05 • via Nuitee
S
Shaun • family_with_children • gb
10
2026-06-05 • via Nuitee
I
Isabel • couple • gb
4
Not as expected for £325 per night, disappointing, would like a partial refund actually
Pros:

Over priced, compared with price later found online, staff didn’t care about this at all, not sure if we will use booking.com again in future.

Cons:

First room smelt, so had to change, second room ok, but not great quality, bed comfy and breakfast good, plastic on the floor in hall as work men were working

2026-06-04 • via Nuitee