Holiday Inn Express Royal Docks by IHG

Hotels
•
Holiday Inn Express
8 (8335 reviews)
1 Silvertown Way, Canning Town , London , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Noise from lifts
Limited food variety

Categories

Cleanliness
7.39
Some guests mentioned cleanliness issues, including hair in the room.
Service
8.36
Many guests found the staff friendly and helpful, despite one negative experience.
Location
8.9
Numerous reviews praised the excellent location near public transport and the O2 arena.
Room Quality
7.85
Rooms were noted as comfortable and well-utilized, though one guest had noise issues.
Amenities
7.88
Amenities like a microwave and vending machine were appreciated, though some were lacking.
Value for Money
7.84
Guests felt the hotel offered good value compared to nearby options.
Food and Beverage
7.89
Breakfast options were well-received, but some guests desired more variety.
Overall Experience
7.86
Overall positive experiences with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:01

Property Description

Modern Hotel in London Docklands

Convenient Location and Amenities:
Located just 0.2 km from Canning Town Station, our hotel is a short drive from the O2 Arena and ExCel Exhibition Centre. Enjoy large air-conditioned rooms with power showers, work desks, Freeview TV, and complimentary tea/coffee facilities.

On-Site Facilities:
Benefit from secure car parking, a 24-hour front desk, and a bar serving a variety of beverages. Start your day with a complimentary breakfast and utilize the business facilities during your stay.

Easy Access to Key Destinations:
Avoid London's congestion zone while being close to London City Airport and Canary Wharf. Explore the city effortlessly with convenient transportation options nearby.

Book your stay at Holiday Inn Express Royal Docks for a comfortable and well-connected experience in London!

Important information:

Guests may experience some noise or light disturbances due to the central location of the hotel.

Please note that an additional charge of GBP 20 per hour until 14:00 will apply for late check-out (subject to availability).

Parking is available for GBP 20 per day.

Parking is subject to availability due to limited spaces.

Sofa bed is aimed for 1 adult or 2 small children. might not be suitable for 2 teenagers depending on hight and structure as the size of the sofa might not accommodate and cause discomfort, we highly suggest book another room as no refund will be provided after proceeding with the booking

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 20 per day.

Location

Property Accessibility

Total Disability Score: 75
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Sliding
  • Entrance Door Width: 157
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8
Based on 8335 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
N
niamh • couple • ie
9
2026-05-09 • via Nuitee
E
Emily • couple • gb
7
It was good
Pros:

Hotel convenient for location for 02 for Akon concert. Lovely lady behind the desk around 3pm Friday 8th think her name is something like Carolina she was amazing. Very pleasant , very smiley and very helpful with everything. Having her as front of house is a very good choice , exactly what we would like to see walking into a hotel.

Cons:

Very out dated the room. Lots of stains on the carpet. Aircon does not work kept waking up as was too hot

2026-05-09 • via Nuitee
J
jennifer • family_with_children • fr
7
Efficace et qualité prix
Pros:

L’accueil et la proximité

Cons:

Rien de particulier

2026-05-09 • via Nuitee
E
Emanuel • solo_traveller • gb
9
2026-05-08 • via Nuitee
D
Daniel • extended_group • pt
8
2026-05-08 • via Nuitee
G
giuseppe • family_with_children • it
8
Consigliato ma non come quadrupla o family
Pros:

Colazione abbondante, personale disponibile e gentile, soprattutto quello della sala colazioni. Metro a 5 minuti a piedi.

Cons:

Stanza quadrupla era una doppia con divano trasformato in letto. Rimaneva pochissimo spazio vivibile.

2026-05-08 • via Nuitee
P
Piotr • family_with_children • pl
10
Pros:

Komunikacja miejska, sklep naprzeciwko. Super jedzenie i czyste pokoje.

2026-05-08 • via Nuitee
A
ARIDANY • family_with_children • es
10
buen sitio no muy lejos del centro.
Pros:

La zona tranquila, la estacion al lado a 2 minutos caminando, tardas unos 30 minutos en llegar al centro pero muy comodo. La habitacion bien, limpia, quizás el sillón cama de las niñas muy incomodo pero es algo que se puede solucionar si le pprestan un poco de atención al descanso. Un de las noches llegamos tarde, al lado del hotel hay un Mcdonal y nos dejaron comer en el comerdor del hotel sin ningún problema. También hay microondas en el comedor y un Supermercado en frente en el que puedes comprar algo para cenar tranquilamente.

Cons:

La cama auxiliar incomoda, y poco más que añadir. Le doy un 10 porque cumplió con lo que necesitamos.

2026-05-07 • via Nuitee
M
Mohammed • solo_traveller • gb
9
2026-05-07 • via Nuitee
J
Jérémy • solo_traveller • fr
8
2026-05-07 • via Nuitee
M
Macarena • solo_traveller • es
8
Pros:

Camas cómodas y buen desayuno

Cons:

La alfombra estaba muy estropeada

2026-05-06 • via Nuitee
M
Monika • solo_traveller • gb
10
2026-05-05 • via Nuitee
B
Bibi Zareen • solo_traveller • fr
9
2026-05-05 • via Nuitee
M
misbah • solo_traveller • gb
6
Cons:

Carpet was very dirtey in hallway

2026-05-05 • via Nuitee
J
Joanna • solo_traveller • gb
9
Pros:

Nice staff, comfy bed, quiet and yummy breakfast.

2026-05-04 • via Nuitee
R
Radha • extended_group • se
9
Det var avkopplande
Pros:

Jag tyckte att service var bra. Holiday Inn Royal Docks var i Canning Town stationen och jubilee line tube går direkt till både Stratford och London Bridge

Cons:

det var lite mer trafik nära hissen som jag förväntade, det är bättre att ta trapporna och rum som är inte så nära hissen

2026-05-04 • via Nuitee
I
Iwona • solo_traveller • gb
10
Pros:

Bardzo dobra lokalizacja,czysto.
Personel bardzo miły.

2026-05-04 • via Nuitee
K
Kaspars • family_with_children • lv
8
Pros:

Location and room.

Cons:

Breakfast could be a bit better.

2026-05-04 • via Nuitee
K
Kathy • family_with_children • gt
7
Excelente servicio al cliente.
Pros:

Excelente servicio del personal, cerca del metro.

Cons:

Muy lejos de los lugares turísticos, de los aeropuertos, no hay muchos lugares cerca para comer.

2026-05-04 • via Nuitee
D
Daniel • solo_traveller • pl
8
2026-05-04 • via Nuitee