Holiday Inn Express Royal Docks by IHG

Hotels
•
Holiday Inn Express
8 (8110 reviews)
1 Silvertown Way, Canning Town , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Noise from lifts
Limited food variety

Categories

Cleanliness
7.39
Some guests mentioned cleanliness issues, including hair in the room.
Service
8.36
Many guests found the staff friendly and helpful, despite one negative experience.
Location
8.9
Numerous reviews praised the excellent location near public transport and the O2 arena.
Room Quality
7.85
Rooms were noted as comfortable and well-utilized, though one guest had noise issues.
Amenities
7.88
Amenities like a microwave and vending machine were appreciated, though some were lacking.
Value for Money
7.84
Guests felt the hotel offered good value compared to nearby options.
Food and Beverage
7.89
Breakfast options were well-received, but some guests desired more variety.
Overall Experience
7.86
Overall positive experiences with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:01

Property Description

Modern Hotel in London Docklands

Convenient Location and Amenities:
Located just 0.2 km from Canning Town Station, our hotel is a short drive from the O2 Arena and ExCel Exhibition Centre. Enjoy large air-conditioned rooms with power showers, work desks, Freeview TV, and complimentary tea/coffee facilities.

On-Site Facilities:
Benefit from secure car parking, a 24-hour front desk, and a bar serving a variety of beverages. Start your day with a complimentary breakfast and utilize the business facilities during your stay.

Easy Access to Key Destinations:
Avoid London's congestion zone while being close to London City Airport and Canary Wharf. Explore the city effortlessly with convenient transportation options nearby.

Book your stay at Holiday Inn Express Royal Docks for a comfortable and well-connected experience in London!

Important information:

Guests may experience some noise or light disturbances due to the central location of the hotel.

Please note that an additional charge of GBP 20 per hour until 14:00 will apply for late check-out (subject to availability).

Parking is available for GBP 20 per day.

Parking is subject to availability due to limited spaces.

Sofa bed is aimed for 1 adult or 2 small children. might not be suitable for 2 teenagers depending on hight and structure as the size of the sofa might not accommodate and cause discomfort, we highly suggest book another room as no refund will be provided after proceeding with the booking

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 20 per day.

Location

Property Accessibility

Total Disability Score: 75
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Sliding
  • Entrance Door Width: 157
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8
Based on 8110 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
M
Mario • family_with_children • mt
9
We had a wonderful stay, made even better by the excellent service from Tyrique at reception. He was
2026-04-11 • via Nuitee
• family_with_children • pt
9
2026-04-11 • via Nuitee
S
Sitshengisiwe • solo_traveller • gb
8
Pros:

Staff assistance, breakfast included and the location

Cons:

Initial room allocated the lights did not turn on we had to be moved to another room

2026-04-11 • via Nuitee
S
Syed • family_with_children • gb
8
2026-04-10 • via Nuitee
S
saso • solo_traveller • de
5
Pros:

Das Personal!

Cons:

Betten zu klein, Kissen viel zu hart, Frühstück sehr schlecht!

2026-04-10 • via Nuitee
M
Mejri • family_with_children • fr
7
Pros:

Proximité transports

2026-04-10 • via Nuitee
J
Jill • family_with_children • gb
9
2026-04-10 • via Nuitee
M
Md Saleh • family_with_children • gb
10
2026-04-10 • via Nuitee
A
Andrej • family_with_children • cz
10
2026-04-10 • via Nuitee
A
AMANDA • family_with_children • gb
5
Wont stay there again
Pros:

Location.

Cons:

Mould in bathroom, dirty sealant. Carpet sticky and stained. Uncomfortable 2nd bed for children. Tv kept losing signal. Waiting time for breakfast to keep getting topped up. Overall for the amount I paid for staying there the whole place needs a good clean and decorating.

2026-04-10 • via Nuitee
A
Ata • family_with_children • de
1
2026-04-09 • via Nuitee
M
Mini • family_with_children • gb
6
Pros:

Liked the proximity of the hotel to all the attractions

Cons:

Breakfast was awful, no much options all was fried up

2026-04-09 • via Nuitee
F
Faith • couple • gb
8
Good value for money stay
Pros:

The staff was lovely upon check in and check out, the room was decorated well and we had more than enough room for both of us to move around the room. Also, arrived early so could store our bags whilst we went out.

Cons:

We were told we could check in around 2/3, we arrived back at the hotel about 4ish and when we walked into the room and took our shoes off we realised that the floor was soaking wet so imagine how wet the floor would have been if we turned up an hour earlier. That was my only complaint though as everything else was lovely.

2026-04-09 • via Nuitee
A
Alim Isliamov • family_with_children • ie
10
Отличная локация, близко 5 ммн до станции метро, рядом лидл, мак. Отличный завтрак. Очень советую
Pros:

Местоположение, отличный завтрак, отзывчивый персонал,

Cons:

Даже не знаю что добавить. Все понравилось.

2026-04-09 • via Nuitee
A
Alice • family_with_children • fr
5
Pratique mais pas très confortable et une vraie usine pour le petit déjeuner oû les produits sont manquants
Pros:

La proximité du métro

Cons:

Le bruit
Locaux vétustes
Petit déjeuner vide et non réassorti

2026-04-09 • via Nuitee
S
Sarah • family_with_children • gb
10
2026-04-08 • via Nuitee
S
Silvie Nöll • family_with_children • de
8
2026-04-08 • via Nuitee
R
Radosław • family_with_children • pl
7
Cons:

Za bardzo angielskie śniadanie.

2026-04-07 • via Nuitee
B
Bonaventura • family_with_children • gb
9
Pros:

Location very central

Cons:

Dining room not organised

2026-04-07 • via Nuitee
F
Francisco • family_with_children • es
1
Hotel sucio,maloriente e incomodo
Pros:

Lo unico que valia la pena era la tele

Cons:

Era todo pesimo

2026-04-07 • via Nuitee