Children allowed
Pets allowed

Facilities

Non-smoking rooms
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near attractions
Cons:
Outdated facilities
Limited food options for special diets

Categories

Cleanliness
6.9
Some reviews indicated the hotel is showing signs of age and requires renovation.
Service
8.4
Multiple reviews praised the friendly and helpful staff throughout the stay.
Location
8.9
The hotel location near the lake and restaurants received high marks.
Room Quality
6.9
Rooms are functional but mentioned to be a bit dated; some improvements suggested.
Amenities
7.4
Basic amenities are functional, but some essential features like air conditioning and modern fixtures are lacking.
Value for Money
6.9
Price may reflect the hotel's condition and amenities, which are not fully modern.
Food and Beverage
6.4
Breakfast options were insufficient for dietary preferences, and some items were missing.
Overall Experience
7.4
Despite some shortcomings, guests reported a pleasant stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:42

Property Description

Lakefront Location
Hotel Europa boasts a prime location on the shores of Lugano Lake, offering stunning views and easy access to the Porlezza ferry.

Luxurious Amenities
Enjoy a private garden, a dedicated landing dock, and a fitness and wellness area during your stay at Hotel Europa.

Dining with a View
Indulge in delicious meals at the restaurant's panoramic terrace with picturesque views of the lake. Don't miss the varied buffet breakfast each morning.

To experience the beauty and luxury of Hotel Europa firsthand, book your stay now!

Important information:

Please inform Hotel Europa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Please inform the hotel in advance of your expected arrival time.

Please note that a surcharge of EUR 35 per room applies for arrivals after 22:00. The latest check-in time is Midnight. It is not possible to check-in after Midnight.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MXP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 651 reviews
Cleanliness: 6.9
Service: 8.4
Location: 8.9
Room Quality: 6.9
Amenities: 7.4
Value for Money: 6.9
Food and Beverage: 6.4
Overall Experience: 7.4
O
Ole
10
Pros:

Virkelig god modtagelse fra den unge portier! Klasse vejledning og service. Talte et flot engelsk.
Ældre slidt hotel, men beliggenheden er smuk. Vi havde balkon mod søen, og det var skønt at sidde der i solnedgangen og drikke et glas… eller to.
Ingen restaurant på hotellet, men et par i nærheden. Se dig for, prismæssigt, hvis du går op i den slags.
Morgenmaden manglede det varme element. Der har fortrinlig service og god frisk kaffe, rent og pænt, bagerbrød og pålæg, juice osv. Vi manglede et æg eller noget bacon eksempelvis.
Parkering kan findes gratis i nattetimerne.
Lørdag er der loppemarked ligeudenfor døren fra tidlig morgen til eftermiddag, hvorfor der skal påregnes betaling på hotellets private parkeringsplads i weekenden.

2025-10-01 • via Nuitee
S
Stefan
10
Pros:

Perfekt, sehr freundlich

2025-09-28 • via Nuitee
H
Heiko • friends
8
Pros:

Personal super nett

2025-09-28 • via Nuitee
S
Susanne • family_with_children • de
10
2025-09-19 • via Nuitee
U
Ursula • solo_traveller • ch
8
2025-09-19 • via Nuitee
K
Kofix • solo_traveller • at
9
2025-09-19 • via Nuitee
N
Nathalie • couple • fr
10
Très bon séjour que je recommande vivement
Pros:

Très bon accueil de tout le personnel qui étaient très accueillant et très agréable d ‘une très grande gentillesse
Hôtel très calme et très bien situé avec des restaurants aux alentours
Le cadre magnifique
Village Menaggio à découvrir

2025-09-19 • via Nuitee
D
Diana • family_with_children • nl
8
2025-09-17 • via Nuitee
M
matdan48 • solo_traveller • fr
8
Pros:

Emplacement top

Cons:

Salle de bain un peu datée mais fonctionnelle

2025-09-13 • via Nuitee
S
Stefan
8
Pros:

Top hotel

2025-09-10 • via Nuitee
A
Alexander • extended_group • de
6
In die Jahre gekommen
Pros:

Sehr nettes Personal.

Cons:

Das Hotel ist in die Jahre gekommen und abgewohnt. Es Bedarf einer großzügigen Renovierung. Beispielsweise hängt der Toilettenpapierhalter nur noch an einer Schraube an der Wand und die Silikonfuge des Waschbecken ist mehrfach gearbeitet.

2025-09-09 • via Nuitee
U
Ursula • solo_traveller • ch
9
2025-09-08 • via Nuitee
D
Dr. Gereon • solo_traveller • de
5
Tolle Lage - sonst nichts
Pros:

Freundlichkeit

Cons:

Sehr in die Jahre gekommen, Uimmerausstattung nicht mehr zeitgemäß, laut streitende Hotelgäste nacht

2025-09-07 • via Nuitee
S
Senhorinha • family_with_children • ch
7
Pros:

A simpatia e localização e limpeza.

Cons:

E um pouco antigo precisa talvez de uma renovação.

2025-09-07 • via Nuitee
M
Magne • solo_traveller • ch
6
Pros:

Great location

Cons:

No plant based milk, e.g. soy milk for breakfast, even if you ask for it one day in advance. Poor vegan choice for breakfast.

2025-09-06 • via Nuitee
K
Kristina • couple • lt
7
2025-09-04 • via Nuitee
C
Christiane • couple • de
9
Wunderschön mit ein paar Einschränkungen
Pros:

Sehr freundliches und hilfsbereites Personal, wir haben uns sehr wohl gefühlt

Cons:

Wir hätten gerne einen Kühlschrank im Zimmer gehabt und vielleicht eine Klimaanlage

2025-09-03 • via Nuitee
• family_with_children • nl
10
2025-09-03 • via Nuitee
N
nina • solo_traveller • ch
10
2025-09-02 • via Nuitee
B
Bo • solo_traveller • dk
10
Skøn pool, dejligt værelse og flinke receptionister der alt sammen gjorde opholdet virkelig behageligt
Pros:

Supersøde receptionister

Cons:

Ikke relevant

2025-09-02 • via Nuitee