Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful views
Cons:
Remote location
Inconsistent shuttle service

Categories

Cleanliness
8.36
Bathroom hygiene could be improved; facilities are older.
Service
9.33
Staff were very friendly and helpful, and provided great service.
Location
8.37
Remote location; challenging access to Sorrento but beautiful views.
Room Quality
8.82
Rooms were spacious, comfortable, and well-appointed.
Amenities
8.85
Good amenities including free shuttle, but some aspects could improve.
Value for Money
9.01
Adequate value for the experience offered, given the setting and service.
Food and Beverage
7.86
Breakfast quality needs improvement; other meal quality not mentioned.
Overall Experience
9.03
Exceptional stay with beautiful surroundings, minor issues present.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:39

Property Description

Panoramic Views and Convenient Location
Enjoy stunning views of the Gulf of Naples and the Amalfi Coast from Hotel Jaccarino. Nestled in Sant'Agata Sui Due Golfi, this hotel offers a perfect base for exploring nearby towns like Sorrento.

Relaxing Poolside Experience
Unwind by the panoramic swimming pool with complimentary sun loungers, umbrellas, and beach towels. Indulge in refreshing drinks and snacks from the bar while taking in the breathtaking scenery from the terrace.

Delightful Dining Options
Savor traditional local dishes and Mediterranean flavors at the hotel's restaurant. For a change of scenery, venture into Sant'Agata to explore various dining and shopping opportunities.

Book your stay at Hotel Jaccarino now to experience a perfect blend of relaxation and adventure in this charming Italian setting.

Important information:

Please note that the property cannot guarantee that all the economy double or twin Rooms booked will be located in the same building.

When booking the half-board service, please note that beverages are not included with the meal.

Mini-bars are available in the rooms on request.Swimming pool: Closed from Wed, Oct 15, 2025 until Tue, Mar 31, 2026
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1008 reviews
Cleanliness: 8.36
Service: 9.33
Location: 8.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 9.01
Food and Beverage: 7.86
Overall Experience: 9.03
A
Adrienne • couple • au
10
this hotel is amazing !!!
Pros:

friendly staff ! great cocktails . shuttle bus . amazing view . good brekky . nice rooms . lovely owner ! all was amazing . nice little village with a supermarket and restaurants . go to bar orlando for amazing carbonara

Cons:

we loved everything

2026-01-20 • via Nuitee
A
Alexandra Simina • couple • ro
10
2026-01-19 • via Nuitee
A
Amelie • extended_group • gb
10
Amazing trip, staff were all fantastic and the hotel is gorgeous with incredible views!
Pros:

Perfect location and gorgeous views of mount Vesuvius.

Cons:

Tricky to get taxis to as they’re very expensive

2026-01-19 • via Nuitee
J
Joanne • family_with_children • gb
8
Very enjoyable stay. Idyllic location.
Pros:

Excellent choice. Food was good quality

Cons:

Pool was closed too early. A lot of people like swimming and sun bathing later when it is cooler.
7pm instead of 6pm would be better.

2026-01-19 • via Nuitee
M
Måns • couple • se
9
2025-12-08 • via Nuitee
E
Elizabeth • couple • je
10
2025-12-02 • via Nuitee
N
Natalya • extended_group • kz
9
2025-10-30 • via Nuitee
M
Michael • couple • us
10
Views to die for!
Pros:

The staff were very friendly and helpful.

Cons:

Nothing

2025-10-29 • via Nuitee
C
Christopher • couple • us
6
Pros:

Unbeatable views. The room itself was very good. Comfy bed. Easy to walk to the nearby town of Sant Agata.

Some information that is not really good or bad but that I think people should know - this hotel is kind of remote and it takes a while to get places. The shuttle ride to Sorrento is give or take 30 minutes, the bus is twice as long and the service is very inconsistent, and taxis are 60 euros. It is possible to walk to Sorrento, but the paths are VERY steep and covered in hundreds of years of squashed olives so also very slippery, wear shoes with good traction and allow a lot of extra time.

Cons:

The hotel advertisers they have a free shuttle to Sorrento, but it only fits 6 people and it's possible it will fill up, which it did a few times in mid October which is supposed to be off season. Also the last available return shuttle from Sorrento is at 6:30pm, which is way too early, most restaurants don't even start dinner service until 7pm.

The free breakfast is not good.

2025-10-24 • via Nuitee
R
Roberto • couple • it
10
Finalmente una vacanza senza problemi
Pros:

Hotel di ottimo livello. Vi si respira una magnifica atmosfera “old style” che ha dato sapore al nostro viaggio. Posizione magnifica. Il personale è stato estremamente professionale e di una cordialità tipica campana. Abbiamo lasciato un pezzo del nostro cuore in questo angolo di paradiso.

Cons:

La navetta per Sorrento è stata molto apprezzata tuttavia occorre tenere presente che il traffico della zona è estremamente sostenuto per cui risulta difficile rispettare gli orari; tenetene conto se dovete prendere i traghetti per Capri, Positano o Amalfi.

2025-10-23 • via Nuitee
E
Eddy • couple • fr
10
Pros:

La gentillesse du personnel
La beauté du site et des salons
Le petit déjeuner excellent

2025-10-17 • via Nuitee
E
Elisa Katherine • couple • co
10
De ensueño 😍
Pros:

Todo absolutamente era espectacular, no habría un mejor lugar para quedarse en Sorrento que allí
El desayuno delicioso
Los cuartos increíbles
Parecía un palacio
Y había shuttle gratis desde y hacia el “centro” de Sorrento para poder hacer actividades

Cons:

Nada, todo me gustó

2025-10-11 • via Nuitee
P
Paulina • couple • mx
9
2025-10-08 • via Nuitee
E
Elien • extended_group • be
9
Prachtige locatie, zeer vriendelijk personeel
Pros:

Zeer vriendelijk personeel, zeer mooie locatie met zicht op de Vesuvius.
Prachtig hotel met historiek.
We kregen een gratis upgrade naar een luxe kamer met zeezicht. Het zicht van op het balkon is overweldigend mooi.
We kregen bij aankomst een drink fles, werden geholpen met onze bagage, het personeel is enorm behulpzaam en sympathiek.
Ontbijtbuffet is overheerlijk.

Cons:

Zwembad is niet verwarmd, dus in september nog zwemmen is niet aan te raden. Hygiëne in de badkamer kon beter en de faciliteiten zijn aan de oude kant. De douche is enorm klein, je kan er niet bukken.

2025-10-08 • via Nuitee
C
Claudia V. • extended_group • ca
9
Lovely! Far from Sorrento but beautiful. This would be a great for a quiet week away!
Pros:

This is a beautiful hotel with wonderful staff. The rooms was spacious and comfortable. Breakfast was lovely. The hotel provides a shuttle to Sorrento.

Cons:

The location is far from Sorrento. This was challenging for us as we had a couple of tours booked - all starting in Sorrento. Though they provide a schedule for the shuttle, there are a few things you should know... you must book the shuttle whether you are going to Sorrento from the hotel, or you are going back to the hotel from Sorrento. We were at the Sorrento meeting point for a scheduled time however we did not book the shuttle so it did not show up. Also - the hotel website does not tell you this but they offer tour bookings. Take advantage of this service because most tour operators start early, and start from Sorrento. This can be problematic as you must take a city bus to get to Sorrento (a taxi can be 60 Euros!). Oh, and the pool is not heated!!

2025-10-08 • via Nuitee
A
Ania • couple • us
8
Good stay even though the room was disappointing 😞
Pros:

I liked the pool and views of the bay. It was very peaceful. The included breakfast was jummy and had a large variety. The beds were so comfortable. Also, the hotel offers free shuttles to Sorento, which was great.

Cons:

We were put in the back of the hotel with no views even though we got an upgrade through booking.com, and a picture of a booked room looked nothing like what we got. There was only a door to the patio and no window. The room felt dark. The hotel didn't have any rooms available and didn't offer us anything in the form of compensation. I would call the hotel in advance and assure you are not in the back of a hotel with no "views of mountains".

2025-10-05 • via Nuitee
M
Mats • couple • se
6
Cons:

Lunchen var undermålig

2025-10-04 • via Nuitee
M
Michel • couple • be
10
Pros:

Alles was top ,heel fijn ontbijt ,prachtig zicht over de baai

Cons:

Eigelijk niets

2025-10-03 • via Nuitee
A
aline • family_with_children • be
9
Pros:

Très bel hôtel, confortable et Très bien placé avec une magnifique vue.
Personnel Très gentil

2025-10-02 • via Nuitee
P
Patricia
8
Pros:

We booked 5 nights in a bautiful sea view room with a fairly large balcony. Breakfast was lovely, although the hot food did dry up quickly especially the scrambled eggs. Dinner one night and it was nice. The staff were amazing, each of the restaurant staff were very very attentive.
The area of SantAgata didnt actually suit us for the 5 nights as we had to shuttle down to Sorrento each day or evening. Not much in the SantAgata area to see or do but the few restaurants they have were great!
Our choice to cut out stay short by 2 nights of the 5 night stay.
The shuttle service was great to have though.
Nice pool area and pool staff and reception staff we could not fault. Each of them went out of their way to help.
One thing I'd mention is getting to the shuttle bus from Sorrento train station......it wasnt easy and we ended up on the municipal bus. Wasnt to awful in the end we got there. Thanks to Marco for his patience with me and the directions!

2025-10-01 • via Nuitee