Best Western London Heathrow Ariel Hotel

Hotels
Best Western
7.3 (5722 reviews)
118 Bath Road , Hillingdon , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Convenient location to airport
Friendly staff
Cons:
Poor room conditions
Lack of cleanliness

Categories

Cleanliness
6.55
Multiple reviews indicate poor conditions, including stains and mold.
Service
8.55
Staff were friendly and accommodating, providing good service overall.
Location
8.55
Multiple comments highlight the convenience of the hotel’s location near the airport.
Room Quality
6.05
Several guests mentioned issues with room quality, including discomfort and outdated features.
Amenities
6.55
Amenities like heating were noted as unsatisfactory, with limited function.
Value for Money
7.55
Great value for parking and location, despite some hidden fees.
Food and Beverage
7.55
Though food was generally enjoyable, there were comments about the breakfast quality.
Overall Experience
7.05
The overall stay was average, impacted by a mix of positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:27

Property Description

Colorful Bedrooms and Buffet Breakfasts
Experience a vibrant stay at Best Western London Heathrow Ariel Hotel, just a stone's throw away from Heathrow Airport. The hotel boasts uniquely decorated bedrooms and offers a delicious buffet breakfast to kick start your day.

Convenient Amenities
Enjoy the convenience of on-site long-term parking, Wi-Fi access, and a 24-hour front desk at your disposal. The rooms are equipped with essential amenities like tea/coffee facilities, satellite TVs, and work desks for your comfort.

Dining with a View
Indulge in a delightful dining experience at the Junction Restaurant, with picturesque views of the airport runways. Relish a variety of British dishes and beverages. Unwind at the lounge bar or opt for 24-hour room service. Plus, kids eat free during your stay.

Ready to elevate your travel experience? Book your stay at Best Western London Heathrow Ariel Hotel now!

Important information:

Please note that the property has a limited number of interconnected rooms that can be requested but are subject to availability.

Kids eat free at the hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 16 per day.

Location

Guest Reviews

7.3
Based on 5722 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.55
Room Quality: 6.05
Amenities: 6.55
Value for Money: 7.55
Food and Beverage: 7.55
Overall Experience: 7.05
S
Savitri solo_traveller gb
10
Good Valley for money location perfect comfort and cleanliness of room excellent.
Pros:

Property was very close to Heathrow terminal 2 and took a black cab which is around £15 from terminal 2yo hotel. Very good location if you want a night over before flying and breakfast was 10/10

Cons:

Everything was perfect.

2026-02-14 via Nuitee
L
Langston couple gb
6
Needs a good clean and maintenance check.
Pros:

I liked the area it is located in - Harlington with its nice pub (Pheasant Inn) and shops, and I liked the hotel being so close to the runway. Interesting shape (round) and good bus routes from right outside.

Cons:

The cold water tap for the bath didn’t work. My bed had long hair in it and there was no water in the room.

2026-02-14 via Nuitee
A
Alexis solo_traveller gb
10
2026-02-14 via Nuitee
T
Tony solo_traveller gb
9
Good standard as usual.
Cons:

Nothing to do with the hotel but getting out of LHR to the hotel..... unless you stump for an expensive taxi? Not great tbh

2026-02-14 via Nuitee
M
Michelle solo_traveller de
7
2026-02-14 via Nuitee
H
Holly solo_traveller gb
5
Great location cheap and cheerful
Pros:

Location and staff were great

Cons:

Bedroom hot and stuff could not open window no ventilation

2026-02-13 via Nuitee
Y
Yann couple fr
7
Bien pour prendre l'avion
Pros:

Excellent emplacement pour prendre l'avion le lendemain, la literie est confortable

Cons:

Des joints craquelés avec de la moisissure et la grille bouchée de poussière dans la salle de bain. Au vu du prix c'est moyen

2026-02-13 via Nuitee
D
Dean couple gb
7
Pros:

Location to airport

Cons:

Very run down

2026-02-13 via Nuitee
R
Rach solo_traveller gb
10
Pros:

Basis room as a solo traveller decent size bed set up for one
Tea and coffee available
Staff helpful
About 10 minutes transfer

2026-02-13 via Nuitee
L
Luca family_with_children de
7
Pros:

Great location, friendly staff

Cons:

The property is very dated with old rooms and rickety elevators.

2026-02-12 via Nuitee
S
Sabrin solo_traveller eg
9
2026-02-12 via Nuitee
V
Vanessa A. couple us
1
Horrible.
Pros:

Horrible experience with staff, we requested info for the shuttle from the airport and they ignored all my messages leaving us stranded at the airport.

2026-02-12 via Nuitee
K
khan family_with_children ca
9
Cons:

Wash room sink was clogged and water pressure of bathtub shower was very low.

2026-02-12 via Nuitee
T
Terry solo_traveller gb
8
Hotel Which Suited My Needs.
Pros:

Plenty of car parking, at a reasonable price, when paying the Hotel directly.
Easy efficient check in. Friendly staff.
Nice comfortable, well appointed room.
Very nice breakfast
Easy check out.

Cons:

Just a small point, I was not able, to get a coffee at the bar, fifteen minutes before closing (machine had been cleaned)

2026-02-12 via Nuitee
D
david solo_traveller gb
10
Overall very good stay except food portions service up
Pros:

I like good customer service and the way they when extra mile to make my stay comfortable

Cons:

The price was over price for portions of food on dinner or evening meal. The portion so small that did fill me up what we paid for

2026-02-12 via Nuitee
D
David solo_traveller gb
9
Perfect stay, perfect location, for Heathrow and car rental
2026-02-11 via Nuitee
A
Aman Preet couple ie
4
2026-02-11 via Nuitee
S
sarah couple gb
6
Not up to best western standards, very dated and cold
Pros:

Right next to the airport

Cons:

Cold room, dated and broken lift

2026-02-11 via Nuitee
R
RAVIKUMAR BHIKULAL solo_traveller in
10
It's very comfortable stay
Pros:

Room near the lift

2026-02-11 via Nuitee
R
Robert solo_traveller gr
8
2026-02-11 via Nuitee