Best Western London Heathrow Ariel Hotel

Hotels
Best Western
7.3 (5722 reviews)
118 Bath Road , Hillingdon , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Convenient location to airport
Friendly staff
Cons:
Poor room conditions
Lack of cleanliness

Categories

Cleanliness
6.55
Multiple reviews indicate poor conditions, including stains and mold.
Service
8.55
Staff were friendly and accommodating, providing good service overall.
Location
8.55
Multiple comments highlight the convenience of the hotel’s location near the airport.
Room Quality
6.05
Several guests mentioned issues with room quality, including discomfort and outdated features.
Amenities
6.55
Amenities like heating were noted as unsatisfactory, with limited function.
Value for Money
7.55
Great value for parking and location, despite some hidden fees.
Food and Beverage
7.55
Though food was generally enjoyable, there were comments about the breakfast quality.
Overall Experience
7.05
The overall stay was average, impacted by a mix of positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:27

Property Description

Colorful Bedrooms and Buffet Breakfasts
Experience a vibrant stay at Best Western London Heathrow Ariel Hotel, just a stone's throw away from Heathrow Airport. The hotel boasts uniquely decorated bedrooms and offers a delicious buffet breakfast to kick start your day.

Convenient Amenities
Enjoy the convenience of on-site long-term parking, Wi-Fi access, and a 24-hour front desk at your disposal. The rooms are equipped with essential amenities like tea/coffee facilities, satellite TVs, and work desks for your comfort.

Dining with a View
Indulge in a delightful dining experience at the Junction Restaurant, with picturesque views of the airport runways. Relish a variety of British dishes and beverages. Unwind at the lounge bar or opt for 24-hour room service. Plus, kids eat free during your stay.

Ready to elevate your travel experience? Book your stay at Best Western London Heathrow Ariel Hotel now!

Important information:

Please note that the property has a limited number of interconnected rooms that can be requested but are subject to availability.

Kids eat free at the hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 16 per day.

Location

Guest Reviews

7.3
Based on 5722 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.55
Room Quality: 6.05
Amenities: 6.55
Value for Money: 7.55
Food and Beverage: 7.55
Overall Experience: 7.05
M
Maag solo_traveller ch
5
2026-04-11 via Nuitee
M
martin couple gb
8
Good location and value for money and breakfast included
Pros:

Location

2026-04-11 via Nuitee
solo_traveller gb
10
2026-04-10 via Nuitee
couple gb
4
2026-04-10 via Nuitee
S
Sarah solo_traveller ca
9
Emotional Return to the UK
Pros:

The staff accommodated my mum at last minute who has mobility issues.
Bed was lovely and comfortable.

Cons:

We only had one main bath towel between the two of us, but it was very late at night, so just made do, not an issue, but maybe something to check when preparing a room.

2026-04-10 via Nuitee
J
John solo_traveller gb
8
2026-04-10 via Nuitee
S
Sian solo_traveller gb
8
Single Rooms are spacious and exceptionally clean
2026-04-10 via Nuitee
K
Kato solo_traveller jp
8
2026-04-09 via Nuitee
A
Alison solo_traveller gb
10
Good all round value for money / airport stay
Pros:

The staff I met were lovely, friendly and helpful especially regarding my local travel queries.
Close to public transport / bus stops

Cons:

Nothing

2026-04-09 via Nuitee
Y
Yoko solo_traveller jp
9
Pros:

The breakfast is excellent. Although the facilities were a bit dated, they were clean and comfortable. The room rate was reasonable, and I was very satisfied with the overall experience. The staff was polite and friendly.

Cons:

Nothing in particular.

2026-04-09 via Nuitee
J
Jane couple gb
5
2026-04-09 via Nuitee
D
DEdness solo_traveller bm
10
Pros:

I like how the hotel is clean and located close to the airport. Getting to and from the airport is no hassle.

Cons:

I actually couldn't find anything i didnt like

2026-04-08 via Nuitee
S
Sarah family_with_children ca
9
Return to the 🇬🇧
Pros:

The staff were amazing and accommodated my elderly mother with mobility issues with total respect. Thank you.

Cons:

Nothing.

2026-04-07 via Nuitee
K
Kigamba solo_traveller gb
3
Pros:

Okay 👍

Cons:

Staff had to be called to serve and conversing in different dielelet

2026-04-07 via Nuitee
J
Jacqueline couple gb
7
ok location for Heathroe
Pros:

Ok, location good for Heathrow

Cons:

wished there had been more choice of places to eat at locally

2026-04-07 via Nuitee
G
GUTIERREZ BETANCURT solo_traveller cr
8
2026-04-07 via Nuitee
H
Hamzah couple gb
4
I won’t be coming again
Pros:

Only the reception area is nice

Cons:

- Took way too long for us to get our room
- Over the course of my stay had to constantly come downstairs to get our cards checked
- All the furniture, lifts, carpets, beds are very old and are not clean to the standard they should be.
- A lot of stains in the carpets
- Weird smell coming from the room
- flies in the room upon turning on the lamp
- water kept leaking from the iron
- Bathroom was not up to a hotel standard at all.
- No plug sockets near the bed at all.
- TV is old

Me and my friend accidentally went into the conference area. We just wanted to pray. The man at the reception came running behind us and dismissed our concerns and hurried us back.

A lot of the staff are not good at all when it comes to communication. Jose was the only good one.

My expectations are not high but I wouldn’t recommend coming here at all, it’s better you pay £20/30 pound more and go somewhere else as all the hotels are on the same road.

2026-04-07 via Nuitee
J
Jonathan solo_traveller gb
9
Very pleasant thank you
Pros:

Location, facilities and staff

Cons:

Tidy rooms a pleasant easy to use layout

2026-04-07 via Nuitee
S
Stephen couple gb
10
2026-04-07 via Nuitee
I
Ian family_with_children gb
8
2026-04-07 via Nuitee