Best Western London Heathrow Ariel T2 ,3 ,4

Hotels
Best Western
7.3 (6223 reviews)
118 Bath Road , Hillingdon , gb

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient location to airport
Friendly staff
Cons:
Poor room conditions
Lack of cleanliness

Categories

Cleanliness
6.55
Multiple reviews indicate poor conditions, including stains and mold.
Service
8.55
Staff were friendly and accommodating, providing good service overall.
Location
8.55
Multiple comments highlight the convenience of the hotel’s location near the airport.
Room Quality
6.05
Several guests mentioned issues with room quality, including discomfort and outdated features.
Amenities
6.55
Amenities like heating were noted as unsatisfactory, with limited function.
Value for Money
7.55
Great value for parking and location, despite some hidden fees.
Food and Beverage
7.55
Though food was generally enjoyable, there were comments about the breakfast quality.
Overall Experience
7.05
The overall stay was average, impacted by a mix of positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:27

Property Description

Colorful Bedrooms and Buffet Breakfasts
Experience a vibrant stay at Best Western London Heathrow Ariel Hotel, just a stone's throw away from Heathrow Airport. The hotel boasts uniquely decorated bedrooms and offers a delicious buffet breakfast to kick start your day.

Convenient Amenities
Enjoy the convenience of on-site long-term parking, Wi-Fi access, and a 24-hour front desk at your disposal. The rooms are equipped with essential amenities like tea/coffee facilities, satellite TVs, and work desks for your comfort.

Dining with a View
Indulge in a delightful dining experience at the Junction Restaurant, with picturesque views of the airport runways. Relish a variety of British dishes and beverages. Unwind at the lounge bar or opt for 24-hour room service. Plus, kids eat free during your stay.

Ready to elevate your travel experience? Book your stay at Best Western London Heathrow Ariel Hotel now!

Important information:

Please note that the property has a limited number of interconnected rooms that can be requested but are subject to availability.

Kids eat free at the hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 16 per day.

Location

Guest Reviews

7.3
Based on 6223 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.55
Room Quality: 6.05
Amenities: 6.55
Value for Money: 7.55
Food and Beverage: 7.55
Overall Experience: 7.05
M
Malie solo_traveller us
10
I had a relaxing time there, actually I'm going to stay there again end of the next week.
Pros:

The Environment was relaxing, quite and clean. It had a positive vibe.
The staff were very kind, professional and respectful. I need to check out a little later than the normal time and they kindly accommodated me.
Unfortunately I didn't get the name of the young lady who greeted and checked me in.
The location was conveniently located close to Heathrow airport
for someone who is visiting from another country and going back and forth to the airport.

Cons:

There was no store around the hotel to buy fruits and snacks.
I needed to buy a nailcutter to cut my annoying broken toenail😞

It would be great if offered, Happy hours😃

2026-05-16 via Nuitee
T
Timothy. Lovell solo_traveller nz
8
all good
2026-05-16 via Nuitee
T
Timothy. Lovell solo_traveller nz
8
Pros:

They found and returned my lost phone

2026-05-16 via Nuitee
J
Jade solo_traveller gb
9
2026-05-16 via Nuitee
K
Kenji solo_traveller jp
9
2026-05-16 via Nuitee
D
david couple gb
1
Pros:

Facilities were good

Cons:

Staff moaned about noise yet it was the tv and it wasn’t that load and I received a £100 parking fine even though I paid

2026-05-16 via Nuitee
R
Rowena solo_traveller gb
4
2026-05-16 via Nuitee
B
Bruce L family_with_children us
9
For the Bath Road surplus of big named hotels. this one is. good safe choice
Pros:

The BW ARIEL. is s friendly well run facility. We were fortunate to get a room with bath-tub and extra spacious room.
Overall the feel has a great India feel to the menu and the graces of being well taken care of was very nice. The room provides a heater for the cold nights and the water is hot when needed. There is a useful fridge for you white wine coolers and the quality of the furniture is B+/ . Pricing? based on the current economic distaste .. okay. not great but a little pricey

Cons:

My only suggestion is to fix the elevator button on the 1st floor. i always had to walk down the stairs to exit the building. and on a user friendly mode.. i think for 50.00 the managment should repaint the front sphere’s and walls
and spend a little on brick spackle to repair the sad looking walls. More importantly to give this a more palacial feel the sidewalks to the Busstop are filthy and need a 3x a week strong sweep. I’ve noticed now the other hotels are scrubbing down their bushes and creating a more regal looking manor. Just a friendly suggestion.

2026-05-15 via Nuitee
S
SHAISKANDAN solo_traveller ca
9
2026-05-15 via Nuitee
S
SINGH couple gb
2
2026-05-14 via Nuitee
K
KASI PRAKASH TEJA solo_traveller si
1
2026-05-14 via Nuitee
C
Charlotte solo_traveller ca
6
I ordered a taxi when I obtained my room key. I had a very early flight before the shuttle begins. The taxi did not arri
Pros:

It was near the airport and clean. The bar staff were kind and considerate as I ordered a meal there.

Cons:

It was fine.

2026-05-14 via Nuitee
N
Nicholas solo_traveller gb
7
2026-05-14 via Nuitee
A
antonieta solo_traveller gb
6
Average - convenient for terminal 2
Pros:

Comfortable, clean and good size bedroom , but noisy room by machines, roaming noise all night like airplanes flying overhead

Cons:

Noisy bedroom

2026-05-13 via Nuitee
J
Jonathan couple se
8
Just what we needed
Pros:

Position

Cons:

Nothing

2026-05-13 via Nuitee
L
Laurent Louis cauchard solo_traveller fr
8
Pros:

Good location

Cons:

Bed too small

2026-05-13 via Nuitee
P
priscilla solo_traveller ke
7
2026-05-13 via Nuitee
H
Helma Rut solo_traveller is
8
2026-05-13 via Nuitee
P
Phillipa solo_traveller gb
7
Pros:

Great location and very quick check in. Polite staff, especially as I arrived late night and was tired

Cons:

There wasn’t parking space when I arrived so had to park on the grass which I guess wasn’t technically allowed. Made it a bit stressful as I arrived so late at night and don’t know where I would have managed to park otherwise

2026-05-13 via Nuitee
T
Tilley solo_traveller gb
8
2026-05-12 via Nuitee