Best Western London Heathrow Ariel T2 ,3 ,4

Hotels
Best Western
7.3 (6561 reviews)
118 Bath Road , Hillingdon , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Convenient location to airport
Friendly staff
Cons:
Poor room conditions
Lack of cleanliness

Categories

Cleanliness
6.55
Multiple reviews indicate poor conditions, including stains and mold.
Service
8.55
Staff were friendly and accommodating, providing good service overall.
Location
8.55
Multiple comments highlight the convenience of the hotel’s location near the airport.
Room Quality
6.05
Several guests mentioned issues with room quality, including discomfort and outdated features.
Amenities
6.55
Amenities like heating were noted as unsatisfactory, with limited function.
Value for Money
7.55
Great value for parking and location, despite some hidden fees.
Food and Beverage
7.55
Though food was generally enjoyable, there were comments about the breakfast quality.
Overall Experience
7.05
The overall stay was average, impacted by a mix of positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:27

Property Description

Colorful Bedrooms and Buffet Breakfasts
Experience a vibrant stay at Best Western London Heathrow Ariel Hotel, just a stone's throw away from Heathrow Airport. The hotel boasts uniquely decorated bedrooms and offers a delicious buffet breakfast to kick start your day.

Convenient Amenities
Enjoy the convenience of on-site long-term parking, Wi-Fi access, and a 24-hour front desk at your disposal. The rooms are equipped with essential amenities like tea/coffee facilities, satellite TVs, and work desks for your comfort.

Dining with a View
Indulge in a delightful dining experience at the Junction Restaurant, with picturesque views of the airport runways. Relish a variety of British dishes and beverages. Unwind at the lounge bar or opt for 24-hour room service. Plus, kids eat free during your stay.

Ready to elevate your travel experience? Book your stay at Best Western London Heathrow Ariel Hotel now!

Important information:

Please note that the property has a limited number of interconnected rooms that can be requested but are subject to availability.

Kids eat free at the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 16 per day.

Location

Guest Reviews

7.3
Based on 6561 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.55
Room Quality: 6.05
Amenities: 6.55
Value for Money: 7.55
Food and Beverage: 7.55
Overall Experience: 7.05
M
Matt solo_traveller gb
5
Average
Pros:

Location

Cons:

Very dated

2026-07-18 via Nuitee
C
Carla solo_traveller gb
8
2026-07-18 via Nuitee
M
Mark solo_traveller gb
9
2026-07-18 via Nuitee
A
Ahmed solo_traveller us
10
2026-07-18 via Nuitee
J
Jasmin solo_traveller de
8
2026-07-17 via Nuitee
C
Carlos couple br
10
2026-07-17 via Nuitee
S
Susanne solo_traveller de
8
Zweckmäßige Übernachtung nahe Flughafen
Pros:

Unkomplizierter und schneller CheckIn, nettes Personal, Zimmer ist zwar älter, aber zweckmäßig und funktional. Gute Erreichbarkeit mit dem ÖPNV

2026-07-17 via Nuitee
J
Judith solo_traveller us
8
Good price for proximity to Heathrow IF willing to deal with cab
Pros:

Chose it for proximity to Heathrow airport; not as convenient as hoped. Long line for taxi & more $ than planned for cab ride. BUT price of hotel room worth the hassle getting there.

Cons:

The reception area— elevator had some trash people had dropped. It was unusually hot in London so probably not fair to criticize.

2026-07-17 via Nuitee
S
Soles couple ca
4
The hotel is getting old and worn, which is visible in many places including the mattress.
Pros:

breakfast was great

Cons:

The bed was horrible, hard and lumpy from springs When complained to staff in the morning they advised they would get a mattress pad in place for my stay the second night. When getting back to the hotel that evening, nothing had been done, and then denied having a mattress pad. Finally house keeping put a duvet on the bed which helped. Very disappointed in how we were treated.

2026-07-16 via Nuitee
I
Ian solo_traveller gb
10
A really enjoyable stay.
Pros:

Charming staff, very clean and extremely presentable.
Food was good and staff were very knowledgeable- loved staying there.

Cons:

Everything was good.

2026-07-16 via Nuitee
H
Harsh solo_traveller ie
9
2026-07-16 via Nuitee
F
Frederick couple gb
9
2026-07-16 via Nuitee
H
happiness solo_traveller gb
10
2026-07-16 via Nuitee
S
Simon couple gb
8
Small cramped hotel room
Pros:

The location is good for the airport

Cons:

The room was way to small

2026-07-16 via Nuitee
J
john david solo_traveller fr
8
2026-07-16 via Nuitee
M
Moore solo_traveller gb
10
2026-07-16 via Nuitee
S
Susan solo_traveller gb
8
satisfactory
Pros:

restaurant evening meal very good. breakfast just ok

Cons:

cereal choice poor- all very sugary

2026-07-15 via Nuitee
M
man solo_traveller gb
6
Pros:

Most of it

Cons:

Some things

2026-07-15 via Nuitee
T
Taylor solo_traveller gb
10
2026-07-15 via Nuitee
P
Philip solo_traveller gb
8
2026-07-15 via Nuitee