Best Western London Heathrow Ariel T2 ,3 ,4

Hotels
Best Western
7.3 (6430 reviews)
118 Bath Road , Hillingdon , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Convenient location to airport
Friendly staff
Cons:
Poor room conditions
Lack of cleanliness

Categories

Cleanliness
6.55
Multiple reviews indicate poor conditions, including stains and mold.
Service
8.55
Staff were friendly and accommodating, providing good service overall.
Location
8.55
Multiple comments highlight the convenience of the hotel’s location near the airport.
Room Quality
6.05
Several guests mentioned issues with room quality, including discomfort and outdated features.
Amenities
6.55
Amenities like heating were noted as unsatisfactory, with limited function.
Value for Money
7.55
Great value for parking and location, despite some hidden fees.
Food and Beverage
7.55
Though food was generally enjoyable, there were comments about the breakfast quality.
Overall Experience
7.05
The overall stay was average, impacted by a mix of positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:27

Property Description

Colorful Bedrooms and Buffet Breakfasts
Experience a vibrant stay at Best Western London Heathrow Ariel Hotel, just a stone's throw away from Heathrow Airport. The hotel boasts uniquely decorated bedrooms and offers a delicious buffet breakfast to kick start your day.

Convenient Amenities
Enjoy the convenience of on-site long-term parking, Wi-Fi access, and a 24-hour front desk at your disposal. The rooms are equipped with essential amenities like tea/coffee facilities, satellite TVs, and work desks for your comfort.

Dining with a View
Indulge in a delightful dining experience at the Junction Restaurant, with picturesque views of the airport runways. Relish a variety of British dishes and beverages. Unwind at the lounge bar or opt for 24-hour room service. Plus, kids eat free during your stay.

Ready to elevate your travel experience? Book your stay at Best Western London Heathrow Ariel Hotel now!

Important information:

Please note that the property has a limited number of interconnected rooms that can be requested but are subject to availability.

Kids eat free at the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 16 per day.

Location

Guest Reviews

7.3
Based on 6430 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.55
Room Quality: 6.05
Amenities: 6.55
Value for Money: 7.55
Food and Beverage: 7.55
Overall Experience: 7.05
M
Michael solo_traveller gb
7
Pros:

Average

2026-06-27 via Nuitee
M
Mark solo_traveller gb
8
2026-06-27 via Nuitee
G
Griffiths solo_traveller au
3
Cons:

The smokes alarms kept going off

2026-06-27 via Nuitee
D
Debbra couple gb
8
Good
Pros:

Close to Heathrow airport, just a 5 min drive away

Cons:

The air con wasn’t working but they did provide us with a fan

2026-06-27 via Nuitee
A
Abbas family_with_children au
9
2026-06-27 via Nuitee
A
alexander solo_traveller ng
8
Pros:

Jose the front desk staff is a great and very helpful person. Assisted in so many ways. Breakfast was great . Location good for bus routes

Cons:

Nothing

2026-06-27 via Nuitee
M
muhammad solo_traveller gb
8
2026-06-26 via Nuitee
L
Lee family_with_children gb
3
staff great, rooms and hallways totally run-down and pretty awful
Pros:

staff, restaurant

Cons:

apart from the entrance and restaurant, the whole hotel is badly run-down and things are shabbily re-painted, carpets worn and is not a nice environment to stay in considering the cost

2026-06-26 via Nuitee
M
muhammad solo_traveller gb
8
2026-06-26 via Nuitee
R
Rudge solo_traveller gb
8
2026-06-25 via Nuitee
D
Doreen solo_traveller us
4
Pros:

Close to airport. Staff was good to organize shuttle.

Cons:

Bathtub drain was black. Toilet didn't fully flush - had to try a few times.
hallway carpet looks dirty, certainly dated. Needs updating.

2026-06-25 via Nuitee
A
ASH solo_traveller gb
7
2026-06-25 via Nuitee
R
RAVIKUMAR BHIKULAL solo_traveller in
9
2026-06-25 via Nuitee
O
Oluwatoyosi Victoria solo_traveller gb
8
2026-06-24 via Nuitee
N
Nicola solo_traveller ca
6
Location excellent, cleanliness suspect
Pros:

Proximity to Heathrow Airport

Cons:

State of cleanliness

2026-06-24 via Nuitee
F
Fay solo_traveller gb
9
2026-06-24 via Nuitee
B
Brown solo_traveller gb
10
Pros:

The location was great for the airport and close to the Hoppa Shuttle Bus - just a couple of minutes walk. Staff were so friendly and responded very quickly and efficiently with any help or advise needed. Comfortable place to stay, excellent breakfast. A very relaxed visit. Great air conditioning given the heat in London at the time if my stay. Parking on site, too - although payment is to company managing the parking.

Cons:

No comment necessary.

2026-06-24 via Nuitee
A
Anthony solo_traveller au
6
Not a bad hotel but not cheap and the smell of the pillows interrupted sleep it was so bad
Pros:

Friendly staff, good location

Cons:

The pillows smelled terrible

2026-06-24 via Nuitee
J
Jaskaran couple gb
8
2026-06-24 via Nuitee
J
Joe solo_traveller gb
7
Pros:

Was good stay, clean easy for transit through airport to my destination.

Cons:

Security could be better, a drunk came in and started kicking off throwing things at people and staff, many were frightened.
Myself and another guest decided to grab the guy and throw him out, and encouraged him not to return.
Not everyone is willing or should have to tackle this type.
Probably requires some type of better security.
Wouldnt put me off staying again, but people / staff shouldnt have this experience.

2026-06-23 via Nuitee