Best Western London Heathrow Ariel Hotel

Hotels
•
Best Western
7.3 (5722 reviews)
118 Bath Road , Hillingdon , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Convenient location to airport
Friendly staff
Cons:
Poor room conditions
Lack of cleanliness

Categories

Cleanliness
6.55
Multiple reviews indicate poor conditions, including stains and mold.
Service
8.55
Staff were friendly and accommodating, providing good service overall.
Location
8.55
Multiple comments highlight the convenience of the hotel’s location near the airport.
Room Quality
6.05
Several guests mentioned issues with room quality, including discomfort and outdated features.
Amenities
6.55
Amenities like heating were noted as unsatisfactory, with limited function.
Value for Money
7.55
Great value for parking and location, despite some hidden fees.
Food and Beverage
7.55
Though food was generally enjoyable, there were comments about the breakfast quality.
Overall Experience
7.05
The overall stay was average, impacted by a mix of positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:27

Property Description

Colorful Bedrooms and Buffet Breakfasts
Experience a vibrant stay at Best Western London Heathrow Ariel Hotel, just a stone's throw away from Heathrow Airport. The hotel boasts uniquely decorated bedrooms and offers a delicious buffet breakfast to kick start your day.

Convenient Amenities
Enjoy the convenience of on-site long-term parking, Wi-Fi access, and a 24-hour front desk at your disposal. The rooms are equipped with essential amenities like tea/coffee facilities, satellite TVs, and work desks for your comfort.

Dining with a View
Indulge in a delightful dining experience at the Junction Restaurant, with picturesque views of the airport runways. Relish a variety of British dishes and beverages. Unwind at the lounge bar or opt for 24-hour room service. Plus, kids eat free during your stay.

Ready to elevate your travel experience? Book your stay at Best Western London Heathrow Ariel Hotel now!

Important information:

Please note that the property has a limited number of interconnected rooms that can be requested but are subject to availability.

Kids eat free at the hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 16 per day.

Location

Guest Reviews

7.3
Based on 5722 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.55
Room Quality: 6.05
Amenities: 6.55
Value for Money: 7.55
Food and Beverage: 7.55
Overall Experience: 7.05
A
Alison • couple • us
8
2026-03-14 • via Nuitee
K
Karen • solo_traveller • gb
8
Pleasant and competitive price
Pros:

Convenient for LHR and parking on site at competitive price

Cons:

Pillows a bit hard and lumpy so didn’t sleep great

2026-03-14 • via Nuitee
H
Herberto • solo_traveller • gb
10
Pros:

Tudo. Obrigado

2026-03-14 • via Nuitee
Z
Zaneta • couple • gb
7
Ok
Pros:

Nothing special

Cons:

Not that close to airport ,no shops about ,no free shuttle 6.50 £ for hoppa bus one way

2026-03-13 • via Nuitee
F
forrester • family_with_children • gb
10
Great for airport
Pros:

Convenient for airport. Friendly & efficient staff.

2026-03-13 • via Nuitee
J
Jo • family_with_children • gr
9
Pros:

Price . Convenient for airport overnight

Cons:

No obvious shuttle bus from airport. Hotel did not respond to email asking about the service

2026-03-13 • via Nuitee
G
Gordon • solo_traveller • gb
5
Average
Pros:

Bathroom was dated. When you arrive its clean, modern etc then when you get to the room it's not comparable at all. Needs a fresh paint. My bathroom door was stiff and squeaked/got stuck everytime I went to close the door. It was awful. Honestly felt like no effort put in to the bathroom at all, kind of just expected to make do.

Cons:

As above. Also needs new showers. Way to low and having to bend down or really lean back to take a proper shower. For the price of the night, it wasn't worth it

2026-03-13 • via Nuitee
A
Alicia • solo_traveller • gb
1
Cons:

I didn’t end up staying here as I believe my data was leaked and I received a spam message requesting me to give my credit card details. When confronting the hotel they never responded to me.

2026-03-13 • via Nuitee
G
Guillaume • solo_traveller • fr
9
2026-03-13 • via Nuitee
M
MEHMET MURAT • extended_group • tr
1
Rezalet
Cons:

Otel bana booking sistemini sorgulattı.Bu kadar kötü şartlarda olan bir oteli booking sistemi fotoğraflarken neden doğruyu çekmedi..Bence booking fotoları yayınlamadan önce gidip baskın kontrolünü yapmalı.Biz otele değil booking sistemine güveniyoruz

2026-03-13 • via Nuitee
K
Kasia • couple • gb
10
2026-03-12 • via Nuitee
P
paiva • solo_traveller • gb
3
2026-03-12 • via Nuitee
A
Abiodun • solo_traveller • gb
10
Pros:

Everything

Cons:

Nothing

2026-03-12 • via Nuitee
Y
Yngvar • extended_group • no
6
Greit for noen timers søvn
Pros:

Bra beliggenhet til morgenflyet fra Heathrow

Cons:

Slitt og gammelt

2026-03-12 • via Nuitee
J
Jarlyn • couple • fr
3
This is a hotel in desperate need of some TLC from an amenities and decor perspective. The bread and butter patently com
Pros:

The price and the proximity to the airport. The reception manager who appeared to make an effort to be accommodating.

Cons:

One bath towel for two people, key cards didn’t work, room not serviced during a two night stay, broken toilet so room change necessary, broken shower gel and soap dispensers, dirty carpet, shoddy paint work and dated appearance.
I called a week prior to the booking to ensure twin beds and guess what a double bed on arrival.
Initially being told in the bar that one could not be given a carafe of tap water, to accompany a bottle of wine and snacks and that it had to be paid for.

2026-03-12 • via Nuitee
S
Suresh • solo_traveller • in
3
2026-03-12 • via Nuitee
D
DAVID • solo_traveller • gb
8
A great hotel at a great price
Pros:

a great location and a good hotel

Cons:

The inside view

2026-03-12 • via Nuitee
T
Terry • solo_traveller • gb
7
Great Hotel For My Needs.
Pros:

Close to the Airport. Plenty of parking (half price 15 per 24 hrs. If you pay, the Hotel direct, not the machines in the car park)
Friendly staff. Easy check in / out
Comfortable clean room.
Nice Bar/Restaurant.
Good breakfast.

Cons:

Nothing to dislike for me

2026-03-11 • via Nuitee
G
George • solo_traveller • gb
8
2026-03-11 • via Nuitee
R
Rudi. • solo_traveller • gb
8
Pros:

Receptionist booking in was very polite, professional and cheerful. Went out of her way to assist another customer with directions and transport options tjen appoligised for not being able to deal with me straight away. A rareity and needs to be commended .

Cons:

Bathroom sink blocked, shower controls didnt match the instructions on the wall and the control handle not attached to the shower.

2026-03-11 • via Nuitee