Hotel Marquesa

Hotels
7.8 (2220 reviews)
Quintana, 11 , Puerto de la Cruz , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful architecture
Cons:
Cleanliness issues
Inadequate breakfast
Room temperature concerns

Categories

Cleanliness
6.91
Several reviews mention cleanliness issues, particularly regarding unclean bathrooms and linens.
Service
8.38
Overall, staff were described as helpful and friendly, but there were also remarks about inefficiency.
Location
9.42
Many reviews highlight the excellent location of the hotel, being close to the ocean and local attractions.
Room Quality
7.37
Some reviews expressed the need for improvements in room amenities, such as heating and fridge availability.
Amenities
7.9
Amenities were mostly adequate, although some guests noted the lack of certain comforts.
Value for Money
7.86
Generally regarded as acceptable in relation to the price, but some criticized the breakfast quality.
Food and Beverage
6.41
Breakfast was frequently described as poor or insufficient, affecting the overall dining experience.
Overall Experience
8.18
The experience was generally positive, but with notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:08

Property Description

Historic Charm and Mountain Views
Hotel Marquesa, established in 1712, offers a unique blend of history and modern comfort with breathtaking views of Mount Teide.

Tranquil Oasis with Outdoor Pool
Relax in the serene atmosphere of the central patio filled with lush greenery or take a refreshing dip in the outdoor swimming pool.

Entertainment and Dining Options
Enjoy live music at the café in the evenings and savor delicious meals at the buffet restaurant. The 24-hour reception and lift access add convenience to your stay.

Experience the historic charm and modern amenities of Hotel Marquesa. Book now for an unforgettable getaway.

Important information:

Room rates on 25 and 31 December include a gala dinner. Any guests in excess of the maximum occupancy of the room, including children, will be charged separately.

When booking more than 5 rooms, different policies and additional supplements may apply.

When traveling with pets, please note that an extra charge of EUR 20 per pet applies only for 1 night stays.

When traveling with pets, please note that an extra charge of EUR 15 per pet, per night applies.

Only small cats and dogs are allowed, maximum 5 kg.

Kindly note that pets are allowed only in the Standard Double or Twin Room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 2220 reviews
Cleanliness: 6.91
Service: 8.38
Location: 9.42
Room Quality: 7.37
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 6.41
Overall Experience: 8.18
S
Sebastian • solo_traveller • es
10
Pros:

La terraza tiene unas vistas preciosas del mar, la plaza y el Teide. La habitación muy mona y limpia. Mucha amabilidad de la recepcionista, me hizo el favor de prestarme un abre botellas.

Cons:

Los otros hospedados tenían muy mala educación, escupian en el suelo de la terraza y fumaban muy cerca de nosotros. También eran muy ruidosos y molestos.

2026-05-05 • via Nuitee
J
Jose felix • solo_traveller • es
2
Decepción
Pros:

La recepción

Cons:

La habitación no es la que sale en la foto

2026-05-02 • via Nuitee
M
Marco • solo_traveller • it
8
Pros:

Ottima.posizione, buona colazione.

Cons:

Non sempre accessibile internet dalla camera.

2026-05-01 • via Nuitee
S
Szilágyi • couple • hu
8
2026-05-01 • via Nuitee
M
MARIA YOLANDA • solo_traveller • es
10
2026-04-30 • via Nuitee
R
Rocío Tabuada • solo_traveller • es
7
Pros:

La ubicación era genial

Cons:

Las camas muy incorporadas

2026-04-28 • via Nuitee
M
Maite • extended_group • es
7
Buena ubicación.
Pros:

Lo que más me gustó la ubicación.
Me gustó la terraza.

Cons:

El desayuno es muy pobre y escaso. Mala calidad de los alimentos. No me gustó nada.
Almohadas incómodas.
Goteras en el hall.
Tuvimos problemas porque modificamos reserva en Booking y no le llegó la información completa al hotel. Tuvimos que pagar una habitación de categoría superior a la contratada.

2026-04-27 • via Nuitee
N
Noemi • couple • es
5
2026-04-27 • via Nuitee
• couple • es
7
2026-04-27 • via Nuitee
Ольга • solo_traveller • ua
8
Pros:

Готель має чудове розташування та дуже красивий хол із канарськими балкончиками — справляє приємне перше враження .

Усього в ~7 хвилинах ходьби є безкоштовна парковка, що дуже зручно.

Самі номери досить прості. Із мінусів — ввечері не було гарячої води, а також у номерах немає навіть питної води.

Класичні сніданок (шведський стол): яйця, бекон, фрукти, солодощі і є гарна кавомашина.

Загалом готель підійде для короткої зупинки на 1–2 ночі. Ми, наприклад, зупинялися тут, щоб рано вранці швидко дістатися до Лоро Парку.

Cons:

Із мінусів — ввечері не було гарячої води, а також у номерах немає навіть питної води.
Самі номери досить прості.

2026-04-25 • via Nuitee
M
MARIA • couple • es
8
2026-04-22 • via Nuitee
J
Joy • couple • es
9
Very restful and relaxing.
Pros:

Staff, comfort of bed and linen, cleanliness and location.

Cons:

No tea/coffee makings in the room.
Breakfast food ia always cold no matter what time.

2026-04-19 • via Nuitee
J
Juana isabel • solo_traveller • es
10
Pros:

Muy bien ubicado,personal muy simpático y muy limpio.Gracias.

2026-04-19 • via Nuitee
A
Ana Leonor • couple • es
9
2026-04-19 • via Nuitee
L
Laurent • couple • fr
8
Idéal
Pros:

L’emplacement

2026-04-17 • via Nuitee
V
Valérie • solo_traveller • fr
9
Pros:

l'emplacement, le cadre typique

Cons:

ras

2026-04-17 • via Nuitee
F
François • solo_traveller • fr
6
A rénover
Pros:

L'emplacement super. Demeure ancienne avec un beau patio.

Cons:

Salle de bain vieillotte et manque d'entretien général. Dommage car beau potentiel.

2026-04-15 • via Nuitee
H
Heike • couple • de
9
Historisches Gebäude, super zentral und günstig
Pros:

Gebäude von 1712. Mega. Zimmer mit Balkon und Meerblick!
Einrichtung älter aber alles sauber. Pool auf Dachterasse mit vielen Liegen. Leider das falsche Wetter

Cons:

Der Lüftungskanal im Bad ist nicht schön.

2026-04-15 • via Nuitee
O
Oscar Jesus • extended_group • es
7
Un hotel pasable en relación al precio.
Pros:

La ubicación era perfecta

Cons:

La bañera, las llaves del lavamanos no son sostenibles para los tiempos que corren y no había manta, solo una pequeña para una persona. Fatal.

2026-04-13 • via Nuitee
L
Laurent • couple • fr
8
Agréable et reposant
Pros:

Emplacement et proximité commerces et restaurants

2026-04-12 • via Nuitee