Hotel Marquesa

Hotels
7.8 (2248 reviews)
Quintana, 11 , Puerto de la Cruz , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful architecture
Cons:
Cleanliness issues
Inadequate breakfast
Room temperature concerns

Categories

Cleanliness
6.91
Several reviews mention cleanliness issues, particularly regarding unclean bathrooms and linens.
Service
8.38
Overall, staff were described as helpful and friendly, but there were also remarks about inefficiency.
Location
9.42
Many reviews highlight the excellent location of the hotel, being close to the ocean and local attractions.
Room Quality
7.37
Some reviews expressed the need for improvements in room amenities, such as heating and fridge availability.
Amenities
7.9
Amenities were mostly adequate, although some guests noted the lack of certain comforts.
Value for Money
7.86
Generally regarded as acceptable in relation to the price, but some criticized the breakfast quality.
Food and Beverage
6.41
Breakfast was frequently described as poor or insufficient, affecting the overall dining experience.
Overall Experience
8.18
The experience was generally positive, but with notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:08

Property Description

Historic Charm and Mountain Views
Hotel Marquesa, established in 1712, offers a unique blend of history and modern comfort with breathtaking views of Mount Teide.

Tranquil Oasis with Outdoor Pool
Relax in the serene atmosphere of the central patio filled with lush greenery or take a refreshing dip in the outdoor swimming pool.

Entertainment and Dining Options
Enjoy live music at the café in the evenings and savor delicious meals at the buffet restaurant. The 24-hour reception and lift access add convenience to your stay.

Experience the historic charm and modern amenities of Hotel Marquesa. Book now for an unforgettable getaway.

Important information:

Room rates on 25 and 31 December include a gala dinner. Any guests in excess of the maximum occupancy of the room, including children, will be charged separately.

When booking more than 5 rooms, different policies and additional supplements may apply.

When traveling with pets, please note that an extra charge of EUR 20 per pet applies only for 1 night stays.

When traveling with pets, please note that an extra charge of EUR 15 per pet, per night applies.

Only small cats and dogs are allowed, maximum 5 kg.

Kindly note that pets are allowed only in the Standard Double or Twin Room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 2248 reviews
Cleanliness: 6.91
Service: 8.38
Location: 9.42
Room Quality: 7.37
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 6.41
Overall Experience: 8.18
Y
Yure • solo_traveller • es
8
Pros:

Muy bien ubicado, cerca de todo.
Muy tranquilo y muy buena calidad precio.

Cons:

No es culpa del hotel, pero desde las 7 de la mañana ya están sonando las campanas de la iglesia.

2026-06-06 • via Nuitee
A
AUXI • solo_traveller • es
10
Pros:

La nueva dirección tiene muy buenas expectativas y veremos un Marquesa evolucionado

2026-06-06 • via Nuitee
R
Raymond • couple • fr
9
Hotel très confortable et très bien situé
Pros:

Le confort de la chambre et la situation de l’hôtel

2026-06-05 • via Nuitee
E
Evelyne • extended_group • be
9
Très belle découverte et très bon rapport qualité /prix
Pros:

Le côté typique canarien, le calme qui y régnait, le buffet p’tit dej très bien et le personnel sympa. Hôtel très propre et bien entretenu.

Cons:

Si je voulais être difficile, un petit frigo d’appoint dans le chambres serai le bienvenu.

2026-06-04 • via Nuitee
J
Jeanette • solo_traveller • gb
10
Great and a little bit not good.
Pros:

Always such a beautiful, historic place to stay. Clean rooms and comfortable beds.
Staff are always welcoming, friendly and helpful.

Cons:

Unfortunately the cooked food at breakfast was usually cold and quite repetitive. There were options of cereals, toast, preserves and pastries too.

2026-06-03 • via Nuitee
D
Derek • couple • gb
10
I stay in Tenerife south and I will be staying in this hotel at least 5 times a year
Pros:

Location and staff

Cons:

Nothing

2026-06-01 • via Nuitee
O
orlando • couple • it
7
Cons:

Il condizionatore non e funzionante nella struttura

2026-05-31 • via Nuitee
G
Grennan • extended_group • ie
10
2026-05-29 • via Nuitee
R
Rodríguez Pulido • solo_traveller • es
8
2026-05-28 • via Nuitee
G
González Morín • solo_traveller • es
10
2026-05-27 • via Nuitee
S
sergio • solo_traveller • pt
9
Pros:

Bem localizado
Tudo óptimo

Cons:

Casa de banho pequena

2026-05-26 • via Nuitee
V
Viera • solo_traveller • sk
9
Pros:

Milý personál, každý deň postlaná posteľ a vysypaný kôš.

Cons:

Malý výber teplých jedál na raňajky. Každej deň ten istý.

2026-05-26 • via Nuitee
P
Peter • family_with_children • es
9
2026-05-24 • via Nuitee
A
Ann • solo_traveller • gb
8
2026-05-24 • via Nuitee
K
Karine • solo_traveller • fr
7
Pros:

L emplacement super et le parking gratuit proche
Belle décoration de l entrée
Hôtel a taille humaine

Cons:

A part la réceptionniste, et les femmes de ménage, le personnel a du mal a dire bonjour
Surtout ceux de la salle de restauration
Manque une bouilloire quelque part dans l hôtel

2026-05-23 • via Nuitee
P
Pataki • couple • hu
8
Pros:

Todo

Cons:

Desayuno

2026-05-23 • via Nuitee
T
Taya • extended_group • gb
9
Pros:

Great Location

2026-05-21 • via Nuitee
S
Sarah • solo_traveller • gb
6
Location, lobby and cleanliness offset a lot of negatives
Pros:

Very clean. Beautiful lobby, pleasant bar / terrace, great location.

Cons:

I did not receive a positive welcome nor a smile on arrival, indeed it was a very cold greeting. The day time reception staff lacked warmth throughout the week. I received a 4.15a.m wake-up call on two consecutive days due to a clerical error that was repeated - no goodwill gesture was offered. I suggested perhaps a complimentary drink, but that did not materialise. Breakfast was below average - hot buffet consistently cold, lack of decent bread and no prepared fresh fruit (only apples and oranges). I was sick during the stay and requested pharmacy directions - a hotel that takes care of its guests and puts their welfare at the heart of what they do would ordinarily ask if everything was ok or whether any further help was required (perhaps even more so for a solo traveller) - but again, no warmth was shown by staff. Refusal to accept part-cash and part-card for payment (you must pay only cash or card).

2026-05-20 • via Nuitee
A
Angel Narciso • extended_group • es
8
Pros:

Todo

2026-05-20 • via Nuitee
M
Miguel Angel • solo_traveller • es
9
Escapada.al.norte
Pros:

En general todo.y.el.atendimiento.del.personal.muy.bueno

Cons:

Nada

2026-05-20 • via Nuitee