Hotel Marquesa

Hotels
7.8 (2096 reviews)
Quintana, 11 , Puerto de la Cruz , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful architecture
Cons:
Cleanliness issues
Inadequate breakfast
Room temperature concerns

Categories

Cleanliness
6.91
Several reviews mention cleanliness issues, particularly regarding unclean bathrooms and linens.
Service
8.38
Overall, staff were described as helpful and friendly, but there were also remarks about inefficiency.
Location
9.42
Many reviews highlight the excellent location of the hotel, being close to the ocean and local attractions.
Room Quality
7.37
Some reviews expressed the need for improvements in room amenities, such as heating and fridge availability.
Amenities
7.9
Amenities were mostly adequate, although some guests noted the lack of certain comforts.
Value for Money
7.86
Generally regarded as acceptable in relation to the price, but some criticized the breakfast quality.
Food and Beverage
6.41
Breakfast was frequently described as poor or insufficient, affecting the overall dining experience.
Overall Experience
8.18
The experience was generally positive, but with notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:08

Property Description

Historic Charm and Mountain Views
Hotel Marquesa, established in 1712, offers a unique blend of history and modern comfort with breathtaking views of Mount Teide.

Tranquil Oasis with Outdoor Pool
Relax in the serene atmosphere of the central patio filled with lush greenery or take a refreshing dip in the outdoor swimming pool.

Entertainment and Dining Options
Enjoy live music at the café in the evenings and savor delicious meals at the buffet restaurant. The 24-hour reception and lift access add convenience to your stay.

Experience the historic charm and modern amenities of Hotel Marquesa. Book now for an unforgettable getaway.

Important information:

Room rates on 25 and 31 December include a gala dinner. Any guests in excess of the maximum occupancy of the room, including children, will be charged separately.

When booking more than 5 rooms, different policies and additional supplements may apply.

When traveling with pets, please note that an extra charge of EUR 20 per pet applies only for 1 night stays.

When traveling with pets, please note that an extra charge of EUR 15 per pet, per night applies.

Only small cats and dogs are allowed, maximum 5 kg.

Kindly note that pets are allowed only in the Standard Double or Twin Room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 2096 reviews
Cleanliness: 6.91
Service: 8.38
Location: 9.42
Room Quality: 7.37
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 6.41
Overall Experience: 8.18
A
Anja • extended_group • de
9
Toller Urlaub!
Pros:

Das Hotel ist sehr zentral gelegen und konnte bereits berühmte Persönlichkeiten wie z. B. Alexander von Humboldt beherbergen.
Unser Zimmer war sehr groß und für drei Personen absolut ausreichend. Hervorheben möchte ich die Sauberkeit.

Cons:

Das Frühstück war für ein Hotel dieser Kategorie absolut in Ordnung. Allerdings gab es zu wenig Personal, um die vielen Gäste ausreichend zu betreuen. Die Tische waren nicht eingedeckt, die Gäste haben selbst Tischdecken aufgelegt oder abgeräumt, die wahrscheinlich Aushilfe machte den Eindruck, als würde sie gleich einschlafen und war absolut keine Entlastung für das übrige Personal, das sein bestes tat. Aber was soll’s, davon geht die Welt nicht unter und alle wurden satt und wir fanden es teilweise schon recht amüsant.

2026-03-20 • via Nuitee
V
Villanova Solano • couple • es
7
Buena estancia
Pros:

La ubicación!

Cons:

Las vistas

2026-03-19 • via Nuitee
B
Benito • couple • es
8
2026-03-19 • via Nuitee
M
Monique • couple • fr
9
Pros:

La localisation, la gentillesse du personnel, l'espace piscine, sublime patio.

Cons:

Chambres mal insonorisées (on entendait les ronflements de nos voisins). J'aurai apprécie que la plage horaire du prtit déjeuner soit légèrement plus étendue

2026-03-19 • via Nuitee
S
Sefer • couple • xk
6
2026-03-19 • via Nuitee
K
Klaus • couple • de
8
Pros:

Terrasse, Service, Bar, Foyer, Zimmer, Balkon, Lage, Personal, Größe des Zimmers

Cons:

Frühstücksraum zu dunkel

2026-03-17 • via Nuitee
G
Gabriele • couple • de
9
Pros:

Grandiose Lage und alter spanischer Charme des Hozels. Der Eingangsbereich mit seiner Empore und den Grünpflanzen ist beeindruckend. Freundliches Personal

2026-03-17 • via Nuitee
O
O'Grady • couple • ie
5
Pros:

Location

Cons:

Cheap and cheerful

2026-03-17 • via Nuitee
R
Renato • extended_group • it
8
Accoglienza dello STAFF oltre le aspettative
Pros:

Colazione Buona e posizione dell'hotel centrale per ogni direzione vicino al mare

2026-03-16 • via Nuitee
J
Jose Miguel • couple • es
10
Pros:

La ubicación, céntrico

2026-03-15 • via Nuitee
P
Paddy Kelleher • couple • ie
9
Pros:

Nice hotel. Staff amazing 😍 Location fantastic 😊

Cons:

A little bit dated but adds to the carm

2026-03-15 • via Nuitee
A
Andreea • couple • gb
8
Great stay
Pros:

Lovely location and very nice reception area

Cons:

Bfast area a bit disorganised.

2026-03-15 • via Nuitee
M
Miriana • couple • be
3
Pros:

La posizione della struttura era perfetta e lo staff davvero gentile.

Cons:

Purtroppo le pareti erano davvero sottili e sembrava che il nostro bagno fosse esattamente nel bagno della stanza accanto.
Malauguratamente al piano su cui abbiamo soggiornato, si espandeva un odore molto forte di carne e di cucina in generale - abbiamo poi scoperto che vi è un ristorante al piano terra.
Come posto per una notte é passabile ma non vi sosterei per più a lungo.

2026-03-15 • via Nuitee
E
Elena • solo_traveller • ua
10
Pros:

An authentic hotel in the center of Puerto de la Cruz, a historic building steeped in history. Conveniently located, delicious breakfast. Rooftop pool. Live music in the cafe. Will definitely be back.

2026-03-14 • via Nuitee
B
Birgit • couple • de
8
Pros:

Die Lage des Hotels ist sehr gut

Cons:

Das Zimmer wirkte sehr alt (Zi 209)

2026-03-14 • via Nuitee
R
Regina • solo_traveller • es
5
Nachtruhe gestört- diese Kategorie nicht mehr.
Pros:

Lage

Cons:

Kein WLAN im Keller-Zimmer, laut von der Lüftung/kühlräume/küche

2026-03-13 • via Nuitee
D
David • solo_traveller • ie
7
2026-03-13 • via Nuitee
M
marie-odile • couple • fr
6
Pros:

L emplacement de l hôtel

Cons:

Les bruits de la ville sont une nuisance. L acoustique des chambres est moyen

2026-03-12 • via Nuitee
S
steve • couple • gb
6
Nice place, enjoyed stay, will undoubtedly return
Pros:

Excellent location

Cons:

Evicted from bar 10:30 prompt 🤣

2026-03-12 • via Nuitee
I
Isabel Yazmina • solo_traveller • es
8
2026-03-12 • via Nuitee