Hotel Marquesa

Hotels
7.8 (2096 reviews)
Quintana, 11 , Puerto de la Cruz , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful architecture
Cons:
Cleanliness issues
Inadequate breakfast
Room temperature concerns

Categories

Cleanliness
6.91
Several reviews mention cleanliness issues, particularly regarding unclean bathrooms and linens.
Service
8.38
Overall, staff were described as helpful and friendly, but there were also remarks about inefficiency.
Location
9.42
Many reviews highlight the excellent location of the hotel, being close to the ocean and local attractions.
Room Quality
7.37
Some reviews expressed the need for improvements in room amenities, such as heating and fridge availability.
Amenities
7.9
Amenities were mostly adequate, although some guests noted the lack of certain comforts.
Value for Money
7.86
Generally regarded as acceptable in relation to the price, but some criticized the breakfast quality.
Food and Beverage
6.41
Breakfast was frequently described as poor or insufficient, affecting the overall dining experience.
Overall Experience
8.18
The experience was generally positive, but with notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:08

Property Description

Historic Charm and Mountain Views
Hotel Marquesa, established in 1712, offers a unique blend of history and modern comfort with breathtaking views of Mount Teide.

Tranquil Oasis with Outdoor Pool
Relax in the serene atmosphere of the central patio filled with lush greenery or take a refreshing dip in the outdoor swimming pool.

Entertainment and Dining Options
Enjoy live music at the café in the evenings and savor delicious meals at the buffet restaurant. The 24-hour reception and lift access add convenience to your stay.

Experience the historic charm and modern amenities of Hotel Marquesa. Book now for an unforgettable getaway.

Important information:

Room rates on 25 and 31 December include a gala dinner. Any guests in excess of the maximum occupancy of the room, including children, will be charged separately.

When booking more than 5 rooms, different policies and additional supplements may apply.

When traveling with pets, please note that an extra charge of EUR 20 per pet applies only for 1 night stays.

When traveling with pets, please note that an extra charge of EUR 15 per pet, per night applies.

Only small cats and dogs are allowed, maximum 5 kg.

Kindly note that pets are allowed only in the Standard Double or Twin Room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 2096 reviews
Cleanliness: 6.91
Service: 8.38
Location: 9.42
Room Quality: 7.37
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 6.41
Overall Experience: 8.18
M
maritxu • couple • fr
8
Pros:

Très bien placé
Calme

Cons:

Le petit déjeuner n’était pas très varié

2026-02-13 • via Nuitee
T
Theresa • extended_group • us
8
2026-02-12 • via Nuitee
M
martin • couple • nl
5
goede ligging en goed ontbijt... restaurant is een drama
Pros:

ontbijt was goed, maar het restaurant en vooral de bediening was heel slecht, slechte ervaring met scheldende bediening ,die onvakkundig zijn ..

Cons:

de bediening van het restaurant en het eten in het restaurant

2026-02-12 • via Nuitee
F
Francesco • extended_group • it
7
In centro comodo per girare
Cons:

Entrava la luce nelle stanze impossibile dormire dopo le 6 del mattino

2026-02-11 • via Nuitee
J
Juan Jose • couple • es
10
2026-02-11 • via Nuitee
B
Ben • solo_traveller • nl
6
Redelijk
Pros:

Locatie

Cons:

Ik heb tot 3 keer toe gevraagd wat kost een taxi naar de luchthaven zuid ?
De receptioniste zei rond de 100 euro misschien iets meer of minder!
Jullie hadden een vaste taxi schafeur en zouden de prijzen moeten weten.
Uiteindelijk moest ik gisteren 145 euro betalen!!!!

2026-02-11 • via Nuitee
M
maurice • couple • fr
8
Cons:

L’accès pour trouver un parking
Il y avait des travaux autour de l’hôtel

2026-02-10 • via Nuitee
J
Jonathan • couple • es
10
2026-02-10 • via Nuitee
U
Ulla • solo_traveller • fi
9
Pros:

Kolmas kerta samassa hotellissa,lähellä kaikkea.

2026-02-10 • via Nuitee
A
Angelika • couple • de
7
Pros:

Die Lage ist hervorragend.

Cons:

Die Sauberkeit im Sanitärbereich.

2026-02-09 • via Nuitee
A
Angie • solo_traveller • at
7
Cons:

Vor Mitternacht ziemlich laut, da Zimmertür zum Eingangsbereich ist.

2026-02-09 • via Nuitee
G
Gabriella • couple • hu
10
Beautiful stay
Pros:

Location, room

Cons:

-

2026-02-08 • via Nuitee
L
Lopez barroso • couple • es
6
2026-02-08 • via Nuitee
H
Hild • couple • be
6
Verouderde hotel, chaos aan ontbijt
Pros:

Mooie ligging, mooi uitzicht vanop de kamer.

Cons:

Verouderde badkamer, ontbijt chaos en minimaal. Kon beter.
Geen wifi en zelfs 4G werkte niet.

2026-01-31 • via Nuitee
E
Eva • couple • se
8
2026-01-31 • via Nuitee
C
Carmen Tortuga • couple • es
8
Muy agradable, cómoda y con todo cerca.
Pros:

La ubicación es excelente, en pleno centro de la ciudad. El edificio es muy bonito, lo tienen bien mantenido. El desayuno es tipo bufet, había un poco de todo, aunque la bollería no estaba del todo fresca, lo demás muy aceptable.

Cons:

Nos dieron una habitación en el bajo, y se oía pasar a la gente a sus habitaciones, parecía que los tenías cerca, poco intimo.

2026-01-31 • via Nuitee
R
reyes • couple • es
7
2026-01-31 • via Nuitee
B
Belinda • couple • es
8
Pros:

We enjoyed the whole experience of the hotel, the staff were very friendly and helpful, the breakfast had a good variety. The location was perfect for everything

2026-01-30 • via Nuitee
A
Anna • couple • at
9
2026-01-29 • via Nuitee
P
Paul • solo_traveller • ie
10
2026-01-29 • via Nuitee