Comfort Suites near NASA - Clear Lake

Hotels
Comfort Inn
6.2 (154 reviews)
16931 N. Texas Ave , Webster , us

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Comfortable rooms
Close to locations
Cons:
Poor cleanliness
Amenities not functioning

Categories

Cleanliness
4.28
There were multiple mentions of cleanliness issues such as dirty grouts, old carpets, rusted panels, and overall poor maintenance.
Service
7.25
Some staff were noted to be friendly, but there were complaints regarding service responsiveness in dealing with issues.
Location
7.79
Close to various amenities and important locations, mentioned as a benefit.
Room Quality
5.74
Mixed reviews about room quality; while some found it spacious and clean, others described the rooms as outdated.
Amenities
4.77
Many amenities like the pool, hot tub, and gym equipment were reported broken or unsafe.
Value for Money
6.73
Many reviews suggest that while the hotel met basic expectations, it fell short of advertised amenities, affecting perceived value.
Food and Beverage
7.28
Breakfast received positive remarks, though overall food quality was not heavily discussed.
Overall Experience
5.75
Overall, experiences varied significantly; some had good stays while others faced considerable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:28

Property Description

Modern Amenities
Featuring free WiFi and non-smoking rooms, our hotel offers modern amenities to enhance your stay.

Convenient Location
Situated near Space Center Houston and other popular attractions, our hotel provides easy access to must-see destinations.

Exceptional Service
With a 24-hour front desk and a restaurant on-site, we strive to provide exceptional service to our guests.

Book your stay at Comfort Suites near NASA - Clear Lake for a comfortable and convenient experience.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Guest Reviews

6.2
Based on 154 reviews
Cleanliness: 4.28
Service: 7.25
Location: 7.79
Room Quality: 5.74
Amenities: 4.77
Value for Money: 6.73
Food and Beverage: 7.28
Overall Experience: 5.75
M
Marlene
8
Pros:

parking area seemed safe

2025-09-30 via Nuitee
P
Paul
10
Vacation trip
Pros:

Clean rooms good customer service

2025-09-20 via Nuitee
S
Shamonica
4
Pros:

They have Roaches

2025-09-06 via Nuitee
C
Cynthia partner
10
Pros:

Staff excellent, breakfast good, pool and spa were out of order.

2025-08-16 via Nuitee
A
Ashley
4
Pros:

The gym equipment was broke and did not work. The hot tub was broke. The pool was unsafe with the electrical hanging out of the pool wall and was unable to use. The ac wasn’t working properly the bed sheets were so itchy had to pull them off. The room above and next to mine were so noisy. Most of the staff were not friendly. Breakfast was ok.

2025-08-16 via Nuitee
J
Jaime
10
Pros:

Good

2025-08-11 via Nuitee
E
Edwin family
10
Pros:

Excellent

2025-08-05 via Nuitee
R
Rafael
6
Pros:

For being a quick trip and to essentially use it to sleep, it met my needs. The reviews were pretty accurate, oddly the room felt cold initially but then it warms up? Room was outdated, it needs attention for sure. But to checkbox price, it was part of a bundle and was worth it. Don’t expect resort level style.

2025-08-04 via Nuitee
J
Joyce
8
Pros:

My stay was good, the rooms were spacious and clean.

2025-08-02 via Nuitee
J
Judy family
6
Pros:

Sadly it was so run down maintenance poor pool and jacuzzi was not working and cold. Chairs in dining area were peeling. No air conditioning in lobby area.

2025-07-31 via Nuitee
A
Ashley family
10
Pros:

The only thing I did not like is in the elevators they had a thing that shows when the elevator needs to be renewed and it wasn’t renewed since 2022

2025-07-28 via Nuitee
T
Tori
10
Family oriented
Pros:

The room was amazing for comfort for me and the family.

2025-07-22 via Nuitee
M
Marie
8
No hot tub
Pros:

Hot tub not working at all, couldnt use it at all, and indoor swimming pool was freezing cold. I got out of pool after 20 minutes bc it was uncomfortably cold.
The most important things were perfect, though. 5 stars for breakfast, cleaning service and customer service. But hubby and I picked this hotel for the hot tub . ☆ also, not 1 machine worked in fitness room. ☆ we paid too much $ for amenities we could not use :( But for real, everything else was wonderful. Very nice place, just needs repairs. Very close to NASA and UTMB doctors appointments. Plenty of restaurants near by. Over-all a good experience. Just not what we paid for.

2025-07-21 via Nuitee
G
Getachew
4
Pros:

Very old and nothing is attractive and cool

2025-07-21 via Nuitee
K
Kent
6
Pros:

Elevator smelled bad from old carpet, room had rusted panels on bath ceiling and dirty grout all around, breakfast area not very clean and poorly serviced.

2025-07-21 via Nuitee
M
Melissa family
6
Pros:

While the front desk people were relatively nice, the pool was DISGUSTING and the hot tub was out of order but looked like it had some bacteria dwelling there. The elevator smelled like body odor. The A/C in the lobby was not working, so it was always humid and hot when we went down for anything. The room did contain a small roach. I killed it and looked for more but didn’t see any.

All in all, I will not book this one again.

2025-07-19 via Nuitee
A
Amber family
10
Pros:

Very nice will definitely stay again

2025-07-17 via Nuitee
S
stoney partner
10
Pros:

be aware that they will charge a deposit fee if you book through a third party. i dont know if this is applicable booking directly with the hotel.

2025-07-13 via Nuitee
M
Maloreigh
2
Pros:

It was sooo hot they had fans all over the lobby so they know it was hot when asking if the AC was broken they said no. Everything was fine, they had 5 ice machines and inly one worked and it kept braking and the man from desk would do something to it and it would work again but also had trouble keeping up with the whole hotels needs the inside pool and hot tob are broken and have been for a long time i think its one less thing they have to do or deal.with and they dont want to put money in this hotel they just want to keep taking people's hard earned money and we are not getting everything they advertise. Had they fixed the air and the pool and hot tub it would not be so bad.

2025-07-07 via Nuitee
T
Tammy
10
Pros:

Close to my drs appointments

2025-07-06 via Nuitee