Comfort Suites near NASA - Clear Lake

parking area seemed safe

Clean rooms good customer service

They have Roaches

Staff excellent, breakfast good, pool and spa were out of order.

The gym equipment was broke and did not work. The hot tub was broke. The pool was unsafe with the electrical hanging out of the pool wall and was unable to use. The ac wasn’t working properly the bed sheets were so itchy had to pull them off. The room above and next to mine were so noisy. Most of the staff were not friendly. Breakfast was ok.

Good

Excellent

For being a quick trip and to essentially use it to sleep, it met my needs. The reviews were pretty accurate, oddly the room felt cold initially but then it warms up? Room was outdated, it needs attention for sure. But to checkbox price, it was part of a bundle and was worth it. Don’t expect resort level style.

My stay was good, the rooms were spacious and clean.

Sadly it was so run down maintenance poor pool and jacuzzi was not working and cold. Chairs in dining area were peeling. No air conditioning in lobby area.

The only thing I did not like is in the elevators they had a thing that shows when the elevator needs to be renewed and it wasn’t renewed since 2022

The room was amazing for comfort for me and the family.

Elevator smelled bad from old carpet, room had rusted panels on bath ceiling and dirty grout all around, breakfast area not very clean and poorly serviced.

Hot tub not working at all, couldnt use it at all, and indoor swimming pool was freezing cold. I got out of pool after 20 minutes bc it was uncomfortably cold.
The most important things were perfect, though. 5 stars for breakfast, cleaning service and customer service. But hubby and I picked this hotel for the hot tub . ☆ also, not 1 machine worked in fitness room. ☆ we paid too much $ for amenities we could not use :( But for real, everything else was wonderful. Very nice place, just needs repairs. Very close to NASA and UTMB doctors appointments. Plenty of restaurants near by. Over-all a good experience. Just not what we paid for.

Very old and nothing is attractive and cool

While the front desk people were relatively nice, the pool was DISGUSTING and the hot tub was out of order but looked like it had some bacteria dwelling there. The elevator smelled like body odor. The A/C in the lobby was not working, so it was always humid and hot when we went down for anything. The room did contain a small roach. I killed it and looked for more but didn’t see any.

All in all, I will not book this one again.

Very nice will definitely stay again

be aware that they will charge a deposit fee if you book through a third party. i dont know if this is applicable booking directly with the hotel.

It was sooo hot they had fans all over the lobby so they know it was hot when asking if the AC was broken they said no. Everything was fine, they had 5 ice machines and inly one worked and it kept braking and the man from desk would do something to it and it would work again but also had trouble keeping up with the whole hotels needs the inside pool and hot tob are broken and have been for a long time i think its one less thing they have to do or deal.with and they dont want to put money in this hotel they just want to keep taking people's hard earned money and we are not getting everything they advertise. Had they fixed the air and the pool and hot tub it would not be so bad.

Close to my drs appointments