Hotel Helios nowy BASEN ! Zakopane, centrum - tylko 300m od Krupówek !

Hotels
8.3 (1375 reviews)
Słoneczna 2A , Zakopane , pl

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and warm environment
Beautiful views
Friendly staff
Cons:
Not enough cleanliness
Lack of amenities
Outdated facilities

Categories

Cleanliness
7.59
Cleanliness was noted as a concern in several reviews, indicating areas that require improvement.
Service
9.06
While there were some mentions of service issues, the general sentiment points towards a friendly staff, especially the cleaning personnel.
Location
9.6
The location received positive feedback for its proximity to key attractions and beautiful views.
Room Quality
8.05
Mixed feelings were expressed regarding the room quality, with mentions of outdated facilities and size concerns.
Amenities
7.08
Amenities received criticism, especially concerning the lack of elevator, pool conditions, and charges for bathrobes.
Value for Money
8.54
Overall value was considered fair given the location, though some felt the price did not fully justify the provided services.
Food and Beverage
7.59
Food offerings were described as limited and requiring improvement, especially concerning breakfast options.
Overall Experience
8.86
Despite some drawbacks, guests generally enjoyed their stay, largely due to location and views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 09:27

Property Description

Mountain View Rooms
Experience breathtaking views of the Tatra mountains from your room at Helios Hotel. The bright rooms with wooden furniture offer a cozy and comfortable stay, complete with modern amenities like flat-screen cable TVs and complimentary mineral water.

Outdoor Activities
From ski storage to bike storage, table tennis, and a playroom, Helios Hotel offers a range of activities for adventure enthusiasts. Enjoy complimentary sleigh rides and rafting on Dunajec River, or simply unwind in the designated barbecue area surrounded by lush greenery.

Convenient Location
Located in the heart of Zakopane, just 600 metres from Krupówki Street, Helios Hotel offers easy access to shops, restaurants, and popular attractions. With the railway and shuttle bus stations within walking distance, exploring the area is a breeze.

Book your stay at Helios Hotel now for a memorable mountain getaway with top-notch amenities and a prime location.

Important information:

Please note that the hotel has 3 floors and there's no elevator.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 10 years old stay for 46 zł per person per night when using an available extra bed.
    People 11 years old and over stay for 66 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1375 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.6
Room Quality: 8.05
Amenities: 7.08
Value for Money: 8.54
Food and Beverage: 7.59
Overall Experience: 8.86
T
Tomasz • solo_traveller • pl
5
2026-05-01 • via Nuitee
T
Tolochkova • family_with_children • pl
10
2026-05-01 • via Nuitee
M
Małgorzata • couple • pl
7
2026-05-01 • via Nuitee
R
Robertóvác • solo_traveller • hu
10
Pros:

Minden tökéletes volt

Cons:

Nem volt ilyen

2026-04-21 • via Nuitee
T
Tatjana • couple • lv
7
2026-04-20 • via Nuitee
O
Oksana • solo_traveller • pl
10
Pros:

Чудове місце розташування, привітний персонал, басейн

2026-04-20 • via Nuitee
L
Lars T • extended_group • se
4
Pros:

bra variation på det som dukades fram.

Cons:

Öppettider i restaurangen ändrades efter personalens behov av att gå hem.
Trött, trist bemötande.

2026-04-20 • via Nuitee
E
Evgenia • couple • ua
10
Pros:

Все было супер, отличное расположение, все рядом, центральная улица, рестораны, канатка, все в пешей доступности, персонал очень приветливый, номера чистые, вид с окна на горы потрясающий

2026-04-19 • via Nuitee
D
Daiki • solo_traveller • jp
8
2026-04-16 • via Nuitee
S
shane • solo_traveller • ie
3
2026-04-14 • via Nuitee
A
Anna • solo_traveller • pl
8
2026-04-13 • via Nuitee
J
Jolantavaitke • couple • lt
7
Pros:

Gražus vaizdas per langą. Netoli centras. Patogus susisiekimas. Aplinka jauki, kvepianti. Kambaryje buvo arbatinis, kavos ir arbatos. Viešbutis turi nedidelį baseiną, pirtelę. Draugiški gyvūnams už papildomą mokestį.

Cons:

Atšalęs pusryčių maistas. Baseine pakankamai šaltas vanduo. Kambario durys iš vidaus neužrakinamos. Kambarį sutvarkė tik paprašius, taip pat pakeitė rankšluosčius tik paprašius. Šiukšlių neišnešė net tris dienas.

2026-04-02 • via Nuitee
K
Katarzyna • couple • pl
10
Pros:

Świetna obsługa, panie bardzo miłe i chętnie pomagają jak coś trzeba. Śniadania pyszne i pięknie podane.

2026-03-29 • via Nuitee
P
Porebska • family_with_children • pl
8
Ogólnie bardzo blisko wszędzie
Pros:

Bardzo dobre śniadania wszytko świeże, dużo, ekspres do kawy,świeże soki super

Cons:

Niestety mieliśmy pokój z widokiem na parking strasznie ciasny,i czystość nie była zadowalająca w pokoju

2026-03-28 • via Nuitee
I
IRENA • couple • pl
7
2026-03-27 • via Nuitee
K
Krystian • family_with_children • pl
10
2026-03-23 • via Nuitee
G
Gustaw • solo_traveller • pl
8
Krótki z pięknym widokiem :)
Pros:

Piękny widok (Giewont) 😃

Cons:

Brak windy

2026-03-22 • via Nuitee
E
Ewelina • solo_traveller • pl
10
Polecam to miejscówce z całego serca ♥️
Pros:

Świetny i miły personel, pyszne śniadanka i cudowny widok na Giewont ❤️

Cons:

Nie miałam absolutnie do niczego zastrzeżeń

2026-03-18 • via Nuitee
J
Jurczyk • couple • pl
7
2026-03-18 • via Nuitee
Y
Yevhenii • solo_traveller • ua
10
Pros:

Зручне розташування, смачні сніданки

2026-03-10 • via Nuitee