Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location / sea view
Comfortable room
Hotel situation (location) praised
Cons:
Inexperienced restaurant and beach bar staff
Unsupervised pool access; outsiders entering
Perceived decline in hotel standards (no longer 5-star)

Categories

Cleanliness
10
Standard quality for this hotel tier
Service
8.5
Negative comments about restaurant and beach bar staff being inexperienced; front-of-house service appears to have declined compared with previous stays.
Location
10
Positive: praised location and sea view.
Room Quality
10
Positive: guest explicitly cites the room as a pro.
Amenities
8
Negative: pool access not supervised, outsiders entering and using facilities, which is inappropriate for hotel guests.
Value for Money
10
Standard quality for this hotel tier
Food and Beverage
7.5
Negative: restaurant and beach bar staff described as beginners, implying issues with food & beverage service quality.
Overall Experience
8
Negative overall sentiment ('Déçu'); guest feels the hotel has declined and may no longer merit 5-star status unless management addresses issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:05

Property Description

Serene Woodland Setting
Nestled in a sprawling 7-hectare woodland, our hotel offers a tranquil escape like no other.

Proximity to Santa Cristina Beach
Just a stone's throw away from the Santa Cristina beach, our sea-facing hotel provides easy access to the sun, sand, and sea.

Mediterranean Charm and Hospitality
Experience the warmth of the Costa Brava as you immerse yourself in our personalized customer service and rich Mediterranean culture.

Embark on a rejuvenating retreat with us today!

Important information:

Please note that guests must be 16 years or older to access the spa.

When booking 5 rooms or more or stays of 7 nights or more, special conditions and supplements may apply.

Pets are allowed with a supplement of 40 euros per day.
The pet must wear an identification collar and leash at all times
Pets are welcome in all areas of the hotel except the indoor restaurants and the pool lawn area.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Location

Guest Reviews

9
Based on 893 reviews
Cleanliness: 10
Service: 8.5
Location: 10
Room Quality: 10
Amenities: 8
Value for Money: 10
Food and Beverage: 7.5
Overall Experience: 8
M
Mature couple from Australia • couple • au
8
Fantastic location but some small changes would enhance a stay and justify the price
Pros:

Excellent breakfast buffet. Lots of choice. Fantastic beach views from terrace and breakfast room

Cons:

Housekeeping not up to standard for a five star hotel. On arrival there were dirty towels in the room and bathroom. The wardrobe door was stuck and had to send for maintenance. Small issues but shouldn't have occurred in an expensive hotel. On occasion, had to wait 30 mins for shuttle from beach to reception. A hotel of this calibre should have a free shuttle bus to/from local town as in many other 5 star hotels not located in town centre. Limited choice in restaurant for vegetarians/non-seafood eaters

2026-09-03 • via Nuitee
J
Jolanta • couple • pl
10
Pros:

Lokalizacja i widok

2026-09-01 • via Nuitee
R
Rainer • couple • fr
10
Fantastiaue
Pros:

Vue mer, calme dans une crique , loun de tout. Le contraire du reste de Lloret

Cons:

Bar de l’hotel ferme trop tôt le soir

2026-09-01 • via Nuitee
C
christine • couple • fr
10
Excellent
Pros:

Emplacement fabuleux
Personnel parfait

Cons:

La ville où il est situé Blanes
En réalité il ne faut pas sortir de l hôtel la plage de l hotel est publique certains jours il peut y avoir beaucoup de monde

2026-08-28 • via Nuitee
G
Gulzhamal • family_with_children • es
9
2026-08-26 • via Nuitee
A
Ado • couple • fr
1
Très déçu nous ne retournerons pas
Pros:

L emplacement de l hôtel très bien mais quelle désagréable surprise en découvrant la chambre ainsi que le personnel pas du tout qualifié et à peine aimable

Cons:

Vue mer de l hôtel

2026-08-21 • via Nuitee
M
Miloslav • solo_traveller • fr
10
2026-08-21 • via Nuitee
D
Denis • couple • fr
7
2026-08-20 • via Nuitee
D
Daria • family_with_children • de
8
2026-08-17 • via Nuitee
S
SOPHIE • couple • fr
8
Moins bien que les années précédentes. Déçue. Nous hésitons à revenir ...en réflexion
Pros:

Toujours l'emplacement exceptionnel

Cons:

Le manque de places à la piscine le WE car il semblerait que l'hôtel propose un forfait resto transat à la piscine aux personnes qui ne logent pas à l'hôtel !!! Très déçue
De plus j'avais réservé un massage à la piscine et je n'ai pas été prise à l'heure (20 mn de retard) car le masseur a dû prendre la fille du directeur (10 ans environ !)
Enfin le service restauration était en dessous de tout cette année ( beaucoup de stagiaire je pense) et la qualité inférieure (moins haut de gamme qu'avant) et pour terminer le petit déjeuner est désormais ds la salle de restaurant fermée contrairement à avant où cela se passait sur la terrasse avec une vue magique. Décevant. Nous avons senti qu'il y avait une volonté d'économie

2026-08-16 • via Nuitee
J
Joachim • couple • ch
9
Pros:

Staff, location, cleaniless - all superb!

Cons:

In high season, it can be difficult to get a table at one of the restaurants

2026-08-16 • via Nuitee
I
imjusternest • couple • fr
10
2026-08-10 • via Nuitee
S
sevgin • solo_traveller • bg
10
Pros:

Konumu çok iyi temiz hava denize sıfır havuz iyi çok iyi tavsiye ederim.

Cons:

Olanağı kısıtlı mesela odada mini bar ücretli bir kere mahsur ücretsiz ola bilirdi. 72,40

2026-08-09 • via Nuitee
C
Christophe • solo_traveller • fr
8
Déçu
Pros:

La situation de l'hôtel, la chambre, la vue sur la mer

Cons:

Que dire malheureusement Beaucoup de changements depuis l'année dernière personnel du restaurant et du bar de la plage débutant,accès piscine non surveiller des personnes extérieure rentre sans contrôle et se baignent en toute tranquillité ce qui n'est pas normal pour les clients de l'hôtel de voir cela. Je ne considere plus cette hôtel comme un 5 étoiles Il faudrait que la directions corrige ces problèmes si ne veulent pas perdre leurs clients historique .

2026-08-08 • via Nuitee
G
Ghislaine • solo_traveller • fr
9
2026-08-07 • via Nuitee
A
ajando • Family • Barcelona, Catalonia
2
They put the only guest with a severe allergy at our wedding at risk
Pros:

We celebrated our wedding at Hotel Santa Marta on 23 May 2026 and also stayed at the hotel. We chose a five-star venue specialising in weddings because we'd expected professional coordination and wanted to enjoy the preparations without having to supervise every detail ourselves.
The setting is beautiful, but the organisation was exhausting and ended with an extremely serious food-allergy incident.
The problems began with our first visit. We explained everything to Milena and left our contact details so we'd receive a proposal with the menus, prices and conditions. We never received the promised follow-up. We had to contact the hotel again and explain everything from the beginning to Sara, who then became our main coordinator.
Throughout the preparations, Sara's responses were often late, incomplete or contradictory. Some information appeared to relate to other weddings or events rather than ours. After calls and meetings, we repeatedly had to request written confirmation or prepare the summaries ourselves and ask the hotel to approve them.
We had to check almost everything. We were initially told that the room would cost €800, but the quotation showed €1,000. When we questioned it, Sara said it'd been a mistake and changed the price back to €800. The hotel also tried to apply a minimum of 80 menus that related to another event space, included a wine package we'd rejected and changed the conditions regarding music several times.
Only a few days before the wedding, Sara told us that our three-hour party would have to be reduced to two hours because we supposedly hadn't booked enough hotel rooms, but this condition had never been discussed before. After we complained, the three hours were reinstated. On the wedding day, it was even possible to add a fourth hour. The constant feeling was that everything began with a “no” and that we had to argue to recover conditions that had already been discussed.
There was also unnecessary stress regarding payment on the wedding day. My husband tried to pay the remaining balance in advance at reception, but he was told that he had to wait specifically for Sara. Later, just as he was supposed to leave for the ceremony, Sara appeared and insisted that the payment be dealt with immediately, adding pressure at one of the most inappropriate and sensitive moments of the day.
We also didn't receive the level of supervision we'd expected from a five-star wedding venue. During the reception, nobody guided us through the schedule or told us when we needed to move to the next part of the event, so delays accumulated. The first course was completely cold, and the fire alarm sounded for quite some time during the groom's speech.
However, the most serious incident happened during dinner.
Only ONE guest at our wedding had a severe seafood allergy. The hotel knew her name and table number, and the seating plan clearly stated “SEAFOOD ALLERGY.” We'd repeatedly confirmed with Sara and the hotel that she'd receive a special menu.
During the tasting, they also promised that she'd have a waiter personally assigned to her, responsible for supervising every dish served to her. That dedicated supervision never happened.
Despite all those assurances, she was served a dish that looked exactly like the lobster and prawn cannelloni served to the other guests. After she'd already eaten several bites, another waiter arrived with the actual special dish and told her that the previous plate had contained shellfish.
She panicked, left the table and made herself vomit because she was terrified of suffering a severe reaction. She couldn't eat or enjoy the rest of the wedding normally.
The hotel's handling of the incident was contradictory. The waiter who brought the special dish said that the previous plate had contained shellfish, while Sara and others told us that it hadn't. The hotel later acknowledged in writing that there'd been a “human error.”
Their subsequent response gave us the impression that, because our guest hadn't ultimately suffered a serious medical reaction, the incident wasn't considered especially significant.
For us, it was extremely significant. The only guest with a known food allergy had been identified in advance, had a confirmed special menu and was supposedly going to have a dedicated waiter. Despite all of that, she was served the wrong dish, had to make herself vomit and spent our wedding terrified that she might suffer a severe reaction.
I wouldn't recommend this hotel for a wedding, particularly to couples expecting reliable coordination or hosting guests with food allergies.
For months, we'd thought that the contradictions and coordination failures, beginning with our first contact with Milena and continuing during Sara's management of the wedding, were simply organisational problems. On our wedding day, we realised that the same disorganisation could also put someone's health at risk.

2026-08-06 • via Tripadvisor
I
Ibarra • family_with_children • fr
10
2026-08-06 • via Nuitee
S
Shirin • family_with_children • no
9
Fantastic personell and service. Great facilities with tennis and beach
2026-08-06 • via Nuitee
A
aude • couple • fr
9
Endroit top.
Pros:

Magnifique et très confortable

Cons:

Le petit déjeuner pris lors de mon précédent séjour sur la terrasse et là dans une salle certes avec belle vue sur la mer

2026-08-06 • via Nuitee
E
Elena • couple • ru
8
Любим этот отель, хоть он уже уставший, все равно лучшее что есть в этом районе.
Pros:

Отличное расположение, очень красивый пляж. Вкусные завтраки. Красивая территория, приятный персонал.

Cons:

К сожалению закрыли ресторан на террасе, по этому для ужина остался всего один вариант - на пляже. Завтраки перенесли с красивой террасы внутрь. Много вопросов к уборке в номерах, за 7 дней убрали чисто и хорошо только пару раз.

2026-08-05 • via Nuitee