The Crossings

Hotels
Independent
8 (131 reviews)
3420 Haven Ave, Ocean City, New Jersey, 08226 , Ocean City , US

Facilities

Parasailing nearby
Free WiFi
Concierge service
Elevator
Golfing nearby
Snorkeling nearby
Surfing/bodyboarding nearby
Bicycle rentals nearby
Kayaking nearby
Sailing nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
4.83
Several reviews mentioned dirty rooms, unsatisfactory bathroom cleanliness, and lingering odors.
Service
9.3
Mostly positive sentiments about staff being friendly and helpful, though some reported rudeness.
Location
9.84
Excellent location with convenience to stores and proximity to the beach, praised across multiple reviews.
Room Quality
7.79
Rooms were described as clean but had issues with bedding quality and maintenance.
Amenities
8.82
Amenities such as a kitchenette were noted as beneficial, though overall cleanliness was lacking.
Value for Money
6.78
Experience did not meet expectations based on the price, especially due to cleanliness issues.
Food and Beverage
8.83
No specific mentions, defaulting to standard quality for this hotel tier.
Overall Experience
7.8
Mixed feelings due to cleanliness and service issues, despite great location and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:34

Property Description

Outdoor Pool and Complimentary Wi-Fi

Enjoy your stay at The Crossings with an outdoor pool and complimentary wireless internet, perfect for relaxing and staying connected.

Convenient Amenities and Services

Benefit from laundry facilities, an elevator, and coffee/tea in a common area, enhancing your overall experience at the hotel.

Individually Decorated Guestrooms with Kitchenettes

Experience comfort and convenience in one of the 70 uniquely decorated guestrooms with kitchenettes, ensuring a homely stay.

Immerse yourself in the vibrant South End of Ocean City, just a short walk from the beach and a quick drive to the boardwalk. Book now for a memorable seaside getaway at The Crossings!

Important information:

  • Pool access available from 10:00 AM to 8:00 PM.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: EWR

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

  • General

    Property is cleaned with disinfectant

See all policies

Location

Guest Reviews

8
Based on 131 reviews
Cleanliness: 4.83
Service: 9.3
Location: 9.84
Room Quality: 7.79
Amenities: 8.82
Value for Money: 6.78
Food and Beverage: 8.83
Overall Experience: 7.8
N
Nelly friends
8
Pros:

For the price we paid. I think it was okay. They have a great location and parking was easy. The people who works at the front desk were very nice and gave us some ideas for dinning and activities around the area.

2025-10-10 via Nuitee
B
Bethany family_with_children
2
Pros:

The location is excellent. The staff.. some were super helpful and others rude. I had informed the property of my severe allergicness to fragrance, and they did not inform me that they use heavy fragrances throughout the building. They did limit fragrance in my room, but obviously from cleaning it prior times there was still lingering fragrance which gave me dizziness and headaches and will now require me to spend the next week airing out all my stuff in the sun to try to get rid of it. We were constantly killing ants in our room and at one point the ceiling leaked water onto a pile of electronics while we were out and the owner tried to tell me that the ceiling couldn’t possibly leak despite clear evidence of water intrusion in the ceiling (bubbling) and never followed up on the issue. Luckily most of the stuff is under a folder and turned out to be OK but it could’ve destroyed a brand new laptop. Finally because of my allergy to fragrance, they told me I would have brand new sheets, and every sheet, pillowcase, and towel provided was stained in some way. The shower curtain liner had black mold all along the bottom, the dishes were dirty. My kid dropped a couple crumbs on the floor when I wiped it up. The paper towel was black. I couldnt wait to get out of there.

2025-09-05 via Nuitee
M
Melanie family_with_children
8
Pros:

The room was clean and nicely decorated. The kitchenette was nice to have. It’s still a small room. It was me, husband and 2 kids, 7 and 13. We got the room with one queen and the pullout sofa so we could have a little more room when the sofa bed was folded up. The bed was OK but the sheets were awful and pilled up. They definitely need to invest in better quality sheets and bedding. Staff friendly and location is great.

2025-09-02 via Nuitee
A
Aleena
10
Pros:

Staff was super friendly

2025-09-01 via Nuitee
R
Regina
10
Great place!
Pros:

Super friendly staff, clean room, great parking. Second time stay and will book again!

2025-08-29 via Nuitee
S
Shawn
10
Pros:

Ive been coming to the Crossings for years. The recpetion, beautiful girl with the glasses, was very very friendly and had a GREAT smile. The rooms was veey CLEAN and roomy. Perfect for me and ny son. What i loved is that wawa and acme ate literally next to crossings. Also the beach is 4 blocks away along with a mino golf.coursez ice cream place, a hoyt store which we got our kite and food places to. Everything is around you. I dont mind driving to the boardwalk. At night time , the corssing is so peaceful and quiet. Oh yea we also went to the pool and everyone is so FRIENDLY. I will be coming in more years to comem.

2025-08-28 via Nuitee
P
Peter
8
Pros:

I liked the location. Place was clean. Staff was friendly and helpful.

2025-08-25 via Nuitee
D
Demetria
2
Pros:

It looks good when we check on the website everything looks perfect. But when we got into the place it’s looks clean but it’s not. The bathroom was disgusting hairs on the walls pee on the bottom of the toilet the sheets were dirty got bad smell. When I look at the website I was very happy with the place but after this experience for sure I never return to this place. And last thing the persons who did the service left an envelope for the tip$$$. How they expecting a tip if they don’t do a good service. Im sorry but very disappointed

2025-08-24 via Nuitee
L
Lisa
8
Pros:

Tv should be set up or leave directions.

2025-08-20 via Nuitee
C
Crucita family_with_children
10
Pros:

Close to supermarket and many store& restaurants walking distance to the beach. Hotel cleanliness friendly staff..wonderful 2 days get away from the city🏖️😋

2025-08-19 via Nuitee
S
Sonia family
2
Pros:

It was individually owned Condos. Some rented out. I didn’t know this. The unit looked nothing like the ad on Expedia. It was filthy and old. I took pictures and sent to management. They informed me if the rentals some owners just rent for investment. I would suggest removing them from Expedia as false advertisement. We couldn’t use the air because of the dirt in the unit. I have a lung condition. My Granddaughter was with me and she didn’t want to leave. I did!😡

2025-08-12 via Nuitee
M
Maxine
10
Pros:

First time at The Crossings. Kelly the property manager and Jeff were so nice and accommodating. We were able to stay on the premises after check out and they had restrooms for changing in the lobby.
Beach is a 5-10 minute walk and the how you purchase beach passes from the hotel and get your money back upon return is such a great idea. Would definitely be back!!

2025-08-10 via Nuitee
S
Sherri family
8
Pros:

The staff at this property were friendly and helpful, front desk staff, the manager, cleaning staff, every interaction I had was a pleasant one. Rooms were clean and had refrigerator and microwave which was convenient. Property was a good walking distance to the beach and a short drive to the boardwalk. Parking was always available. My only real complaint was the bathroom is very small and cramped but it was clean and everything worked.

2025-07-27 via Nuitee
J
Jose, Jr
8
Pros:

Staff was friendly & accommodation was a breeze and smooth. Price was affordable. Elevator within premises easy transport of luggage and guests. Overall excellent place for summer to stay. 👍

2025-07-25 via Nuitee
C
Courtney partner
10
Pros:

the stay was great, near the beach and very nice staff.

2025-07-20 via Nuitee
T
Tiffany family
10
Pros:

The property was good. Stood for a weekend. Close to beach. Pool was refreshing. Would stay again.

2025-07-13 via Nuitee
G
Gilde partner
6
Pros:

Had a few hiccups with our stay-“stuff” happens literally - however made the best of our stay with its convenient location. Staff tried their best with what they had to work with to fix issues.

2025-07-08 via Nuitee
A
Alissa family
10
Pros:

Customer service was awesome, room was clean and tidy, we brought two cars, and they even offered us a free extra parking pass

2025-07-08 via Nuitee
H
Hilary
8
You get what you pay for
Pros:

It was pretty dated in general. The bed wasn’t very comfortable. My husband was complaining about a back ache. On the good side, they did offer housekeeping services daily during our stay. The beach was about a 10 minute walk. Not too bad but could be a pain if you have a lot of stuff. We drove to the boardwalk 3 miles away and found a 10 dollar lot for the day.

2025-07-06 via Nuitee
S
Suzanne
10
Pros:

We loved the kitchette, and that it was 2.5 blocks from the beach and the grocery store was just across the street! very cute area!

2025-07-06 via Nuitee