Bonito Ibiza by O Beach

Die Unterkunft ist optisch wirklich sehr schön, nur verstehe ich nicht wieso auf dem Klo keine Klobürste und auch kein Mülleimer ist, leider ging bei uns auch die Türe im Klo nicht zu.
Außerdem ist auch der Aufzug stehengeblieben, haben dann die Treppen bevorzugt.
Unterkunft optisch und Pool Anlagen 10/10
Frühstück passt auch
Alles andere kann aufjedenfall noch besser werden

Everything was incredible. From arriving until leaving wasn’t a second when you didn’t feel special. Bonita Ibiza will always be my go to place in Ibiza. Everyone deserves the credit

Thank you staff and management for making this hotel experience a memorable stay!👏

Zeer vriendelijk personeel
De ontbijt was lekker verse veel keuzen

Great location, beautiful hotel.

Hotel consigliatissimo e super nuovo.
Un ringraziamento ad Alessandra che ci ha assistito durante tutto il soggiorno.

The hotel is beautiful, tastefully decorated, modern, comfortable and really great amenities. Breakfast is also really good and with many options. The hotel looks like a 5star but the service is not. They are all untrained and unexperienced kids running the hotel. They are friendly and always up to help but their lack of experience and professionalism is hard to swollen sometimes. I believe it justifies the price being charged because the hotel facilities are Amazing and if the service improves it can become one of the very expensive hotels in Ibiza. Location is also great! Lots of things to do around and easy to get anywhere. I won’t say for you not to stay there because we really had a great time, just be prepared for the service not being the best!!

Great location and very modern aesthetic. Difficult to find a bed by the pool as people reserve them all before breakfast and non hotel residents and use the facilities. Breakfast was 10/10 though and the hotel was very clean.
There wasn’t enough staff at the pool and we never saw anyone at concierge - trying to find staff to help was unnecessarily difficult
We were also told that entry to O Beach and a free drink there was included - but O Beach denied this

Good experience

The best pool area for comfort and atmosphere.

Personal null aufmerksam. Beim check in viele wichtige Infos vergessen. Die haben keine Hotelbänder mehr gehabt und haben uns jedes mal beim Eingang wie Kriminelle behandelt.

Top Frühstück.
Gute Lage

Internet péssima, muito barulho ( o som vaza entre os quartos e da pra ouvir o pessoal que trabalha no hotel falando alto desde as 6 da manhã) O hotel é realmente bonito, mas longe de ser um 5 estrelas.

Hotel espectacular para el tiempo que lleva abierto.

Un très bel établissement très bien placé !
Le personnel est extrêmement souriant, gentil et serviable. Le restaurant de piscine a un excellent rapport qualité/prix.

Les petits bémols : les clients qui réservent plusieurs matelas/beds/transats dès 8h du matin ( jusqu’à 1 par personne !)qu’ils n’occupent pas, qui prennent de nombreuses serviettes par personne, les matelas gonflables 1er prix qui gâchent la magnifique piscine. Une régulation serait vraiment souhaitable pour un hôtel 5*. ( regardez sur MX Home les magnifiques bouées qui seraient parfaites dans votre si bel hôtel !)
Dans la très jolie chambre vue piscine occupée, vue aussi sur le linge sale et sacs poubelles…ça gâche un peu.
Par ailleurs un seul porte-manteau pour les serviettes, pas de « hauteur » pour pendre des robes longues, donc pas très pratique.
WI-fi très médiocre dans tout l’hôtel.
À l’arrivée avant le Check-in, pas de lieu dédié pour se changer et idem pour un départ après le Check -out. Obligé d’ouvrir sa valise en plein milieu du magnifique hall d’entrée ou dans les toilettes, se changer dans les cabinets, ne pas pouvoir se doucher avant de partir, etc…
Conclusion : un nouvel établissement qui doit parfaire plusieurs points pour être au top.

Beautiful hotel, was given a lovely upgrade too which was lovely. Staff great. Food gorgeous. Cannot recommend highly enough

sehr schlechter service.

Hippes Hotel für entspannten Urlaub

The property was clearly not ready to have opened. The faucet in my room leaked liters of water a day despite complaints to management every single day of my stay. It was never fixed and I never had enough towels to clean it up, despite daily requests for more towels. I wasn’t offered a new room until the last day of my five day stay, less than 24 hours from checkout. The terrace is still under construction and an eyesore. The hotel is grossly under staffed and the stress of which is clear in the disgruntled staffs attitudes. I stood at the concierge for 10 minutes without either person looking up from their screen to acknowledge my existence. I said hello and I got a look of disdain. I left and waited for a staff change before I found someone who was willing to help me find a ferry to Formentera. One day, we spent five hours at the side pool without seeing a single staff member. Another day we spent six hours at the main pool without getting service from a single staff member. Yet, the young girls flirting at the pool got service. The hotel was lovely and had great potential. They’re connected with O Beach Club, but completely misinformed us about their services. The O Beach staff was also frustrated with the hotel staff telling guests out right misinformation. Overall the hotel is beautiful, with great food and drinks, in a fantastic location, but we will not return, and do not recommend anyone stay there, until the hotel is under entirely new management.

It’s a decent and nice property.
However the staff was overwhelmed and it was very difficult to get across to them when needed especially reception and guest service