Hotel del Centro

Hotels
Independent
7.8 (116 reviews)
Via Roma 72, Palermo, PA, 90133 , Palermo , IT

Pets allowed

Facilities

Express check-out
Offsite parking discounted rates available
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Elevator
Shopping on site
See all facilities

Review Highlights

Pros:
Welcoming staff
Good location
Delicious breakfast
Cons:
Air conditioning issues
Rude owner
Noisy disturbances

Categories

Cleanliness
7.3
The cleanliness was impacted by the room's air conditioning issues and bathroom door noise.
Service
8.8
Staff was warm and considerate, but the owner was rude during a complaint conversation.
Location
8.8
The location is convenient and central, enhancing the overall experience.
Room Quality
6.8
Room quality is affected by significant air conditioning problems and noise disturbances.
Amenities
7.3
The air conditioning and bathroom facilities need improvement.
Value for Money
7.3
Considering the issues faced, the value for money is below expectations.
Food and Beverage
8.3
Breakfast is basic but satisfactory.
Overall Experience
7.8
The experience was mixed with positive aspects overshadowed by significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:52

Property Description

Welcome to Hotel del Centro, where elegance meets convenience in the heart of Palermo!

Unmatched Comfort
Experience luxury in our 27 stylish guestrooms featuring private balconies and modern amenities, including LED televisions and complimentary Wi-Fi to keep you connected.

Delight in Culinary Offerings
Start your day right with cooked-to-order breakfasts or grab a quick bite from our snack bar/deli. Enjoy a refreshing drink at our delightful bar/lounge, perfect for unwinding after a day of exploring.

Seamless Connectivity and Services
With concierge services, limo/town car service, and express check-in available, your stay is designed for ultimate comfort. Plus, our beach shuttle makes accessing Palermo's stunning coastline a breeze!

Don't miss out on this incredible stay—book your retreat at Hotel del Centro today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PMO

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets cannot be left unattended

  • Pets

    Pet max weight (per pet) in kg is 16

See all policies

Location

Guest Reviews

7.8
Based on 116 reviews
Cleanliness: 7.3
Service: 8.8
Location: 8.8
Room Quality: 6.8
Amenities: 7.3
Value for Money: 7.3
Food and Beverage: 8.3
Overall Experience: 7.8
J
Jaroslaw extended_group pl
6
2026-05-29 via Nuitee
S
Sandra solo_traveller re
9
Pros:

L'accueil, le petit déjeuner et l'emplacement.

Cons:

Ras

2026-05-29 via Nuitee
M
MARIA couple br
9
2026-05-28 via Nuitee
E
Elvira solo_traveller am
10
2026-05-27 via Nuitee
A
Adriana solo_traveller ar
7
2026-05-22 via Nuitee
M
Maureen solo_traveller gb
9
Pros:

Location was excellent. Right in the middle of the city. Very happy with the room. Only two flights of stairs. We loved the lift when we had over indulged with the local cuisine.

2026-05-21 via Nuitee
M
Manuel solo_traveller it
7
Pros:

the hotel is close to the train station and to the center. the room are old fashioned and very clear. nice breakfast and great staff

Cons:

the hotel is along a very noisy street, and the rooms are not soundproofed at all

2026-05-19 via Nuitee
P
Patricia solo_traveller gb
6
Okay
Pros:

The location was central and reception helpful

Cons:

Stairs were a problem, the hotel looks and feels tired.

2026-05-19 via Nuitee
D
Dana family_with_children ca
8
Pros:

Very centrally located, just over a five-minute walk from Palermo Station. Rooms are pretty basic but spacious. Breakfast is ok.

Cons:

Central location means can be quite noisy as it's on a very busy road. Rooms/amenities pretty old, so you're paying for the location basically.

2026-05-18 via Nuitee
D
Deborah solo_traveller au
9
2026-05-17 via Nuitee
D
Deborah solo_traveller au
9
2026-05-17 via Nuitee
F
fiona solo_traveller cl
10
Pros:

Desayuno y personal

Cons:

Habitaciones un poco antiguas

2026-05-15 via Nuitee
R
Rosamaria solo_traveller it
8
2026-05-05 via Nuitee
D
denis couple fr
8
Pros:

Accueil, situation, immeuble typique, rapport qualité prix

Cons:

Confort lit insuffisant, moisissure sur plafond sdb..

2026-05-04 via Nuitee
C
Carina solo_traveller dk
7
2026-05-04 via Nuitee
P
patrick family_with_children fr
8
Pros:

localisation

2026-05-03 via Nuitee
A
Angelina solo_traveller de
8
Pros:

Keinen Strassenlärm.Bequemes Bett und Kissen.24 Std Rezeption!

2026-05-01 via Nuitee
J
Jacek family_with_children pl
7
OK
Pros:

Localization was good, near the train station. The personel was very kind and helpful (especially the lady who served breakfast). There was a great and cheap cefateria nearby (Bar 71).

Cons:

Breakfast was good but unfortunately it consisted mostly of sweet pastries (I would like more vegetables and fruits), coffee was great. In the room the second bed wasn't so comfortable (but the main double bed was very OK). The neighbourhood (near the train station) is a little messy and neglected (like unfortunately still many parts of Palermo).

2026-04-30 via Nuitee
E
E6140STannm Couples
10
Definitely recommend for those keen to explore on a limited budget!
Pros:

This lovely typical budget hotel was perfect for a short break to explore Palermo for the first time. So close, 10 minute walk, to the train station with direct access to and from the airport so no need for the cost of a transfer.

The hotel staff are warm, welcoming and helpful and all speak English. Breakfast is an extensive continental breakfast with a full range of local pastries, fruit, juice, meats and cheeses. The coffee is exceptionally good for a hotel,

The key tourist areas are within a fifteen minute walk from the hotel but if you like want to get a real feel for the city just a couple of steps off the Via Roma you will find lively bars, cheap authentic restaurants and interesting architecture and street art. At no point did we feel unsafe or threatened.

2026-04-29 via Tripadvisor
D
Derek solo_traveller gb
8
2026-04-29 via Nuitee