Hotel del Centro

Hotels
Independent
7.8 (116 reviews)
Via Roma 72, Palermo, PA, 90133 , Palermo , IT

Pets allowed

Facilities

Express check-out
Offsite parking discounted rates available
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Elevator
Shopping on site
See all facilities

Review Highlights

Pros:
Welcoming staff
Good location
Delicious breakfast
Cons:
Air conditioning issues
Rude owner
Noisy disturbances

Categories

Cleanliness
7.3
The cleanliness was impacted by the room's air conditioning issues and bathroom door noise.
Service
8.8
Staff was warm and considerate, but the owner was rude during a complaint conversation.
Location
8.8
The location is convenient and central, enhancing the overall experience.
Room Quality
6.8
Room quality is affected by significant air conditioning problems and noise disturbances.
Amenities
7.3
The air conditioning and bathroom facilities need improvement.
Value for Money
7.3
Considering the issues faced, the value for money is below expectations.
Food and Beverage
8.3
Breakfast is basic but satisfactory.
Overall Experience
7.8
The experience was mixed with positive aspects overshadowed by significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:52

Property Description

Welcome to Hotel del Centro, where elegance meets convenience in the heart of Palermo!

Unmatched Comfort
Experience luxury in our 27 stylish guestrooms featuring private balconies and modern amenities, including LED televisions and complimentary Wi-Fi to keep you connected.

Delight in Culinary Offerings
Start your day right with cooked-to-order breakfasts or grab a quick bite from our snack bar/deli. Enjoy a refreshing drink at our delightful bar/lounge, perfect for unwinding after a day of exploring.

Seamless Connectivity and Services
With concierge services, limo/town car service, and express check-in available, your stay is designed for ultimate comfort. Plus, our beach shuttle makes accessing Palermo's stunning coastline a breeze!

Don't miss out on this incredible stay—book your retreat at Hotel del Centro today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PMO

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets cannot be left unattended

  • Pets

    Pet max weight (per pet) in kg is 16

See all policies

Location

Guest Reviews

7.8
Based on 116 reviews
Cleanliness: 7.3
Service: 8.8
Location: 8.8
Room Quality: 6.8
Amenities: 7.3
Value for Money: 7.3
Food and Beverage: 8.3
Overall Experience: 7.8
Z
Zhenyuan partner
10
Pros:

from Palermo Airport to this hotel the best way is to take shared taxi cost 8 euros per person and arrive at the door of the hotel, this hotel is located central part of the most sightseeing locations, walking 10 mins to everywhere and there is a super market Lidl across the street, 3 blocks to train station and bus terminals to any places across Sicily, also the front desk person is very professional and friendly. It is a HOTEL! not AirBnB that has no front desk. Love to stay at this place, we arrived about 3 PM, and then out to look around, within walking distance of 10 minutes, we have seen all the places we planned to visit as a sightseeing spots, so next day we done the most of the planned sightseeing.

2025-10-13 via Nuitee
B
BLAINE partner
8
Pros:

Nice breakfast options. Staff were very helpful.
Very close to train station.

Rooms could use an upgrade but was sufficient enough for our stay.

2025-10-12 via Nuitee
D
Debbie partner
8
Pros:

Area around hotel was very dirty and noisy

2025-10-06 via Nuitee
C
cameron friends
10
Pros:

The team led by Giovanni were polite, efficient, moved us to new rooms & made sure that our stay was so enjoyable. The breakfast in the morning was very good. I recommend you stay at this hotel as it is also central to all major attractions in Palmero. I have it 5 stars.

2025-10-05 via Nuitee
D
David
8
Good location
Pros:

Old building converted, clean and very central. Breakfast basic.

2025-09-20 via Nuitee
F
Farah family
6
Pros:

The AC kept going off the first night at 5 am woke up sweating mid Sep.
The next day same thing.
The employees were very nice, coming to our room to fix it, but 3rd morning the owner was there and was rude, and said temperature is set at 24 degrees and said people turn it off usong the phone.
I explained that as soon we arrived the AC was turned on, but every couple of hours went off, leaving us sweating in the middle of the night.
At one point the owner walked away, mid way during our conversation.

2025-09-20 via Nuitee
J
JISSELL family
6
Pros:

Hard to get there if you driving

2025-09-20 via Nuitee
J
Joanna family
10
Pros:

The rooms are really nice, the staff is welcoming and warm. Location perfect and the breakfast delicious!

2025-08-14 via Nuitee
R
Rithin
10
Pros:

Staff was incredibly considerate!

2025-08-05 via Nuitee
F
Fernando
2
Traveler45
Pros:

Air conditioning was beyond terrible, I’ve been to 42 countries so I’ve stayed at lots of hotels, never a hotel that would shut down its air conditioning while outside the temperature is above 90°, the first room they gave me the ac worked half the night, the second night didn’t work at all, then they changed the room, that room the ac barely kept the room cool! Also, the door to the bathroom when you open it would squeak so loud that it would wake up my family! Easy fix just oil the door hinges! Maybe owner is too cheap to buy oil! In addition, people at 1am talking loud in the hallway till about 3am, staff said they asked them to lower their voice, apparently they wasn’t stern enough because they kept taking and making noise! Would never stay at this hotel!

2025-07-24 via Nuitee
B
brian friends
8
Pros:

The staff are very helpful and friendly. Some rooms cannot be accessed by a lift.

2025-06-16 via Nuitee
B
Brian
8
Good Hotel
Pros:

Staff are really friendly and helpful.

2025-06-11 via Nuitee
A
Alyson
8
Pros:

Comfy beds, close to station

2025-06-03 via Nuitee
D
Demetrios Cesar
6
Pros:

Nice staff, excellent localization, claustrophobic small shower space.

2025-05-20 via Nuitee
I
igor family
10
Pros:

Great place yo stay

2025-04-23 via Nuitee
R
Rob John
10
Pros:

All l needed in a bed, location, and wonderful staff. The price is great. This was my second visit.

2025-04-18 via Nuitee
R
Rene partner
10
Pros:

This place is only 7 min walk to the train and to all the local activities. Front desk very polite! The room was perfect for what I needed for a 3 day stay.

2024-12-09 via Nuitee
N
NIGEL
8
3* Tourist Hotel
Pros:

Its clean , safe , convenient to train station and cedtral with friendly staff. Rooms a bit staid. Breakfast okay.

2024-11-17 via Nuitee
M
Masoud partner
6
Pros:

It’s very old and needs updating….

2024-10-10 via Nuitee
B
Bill family
10
Pros:

The staff were wonderful.

2024-10-07 via Nuitee