Hotel del Centro

Hotels
7.6 (416 reviews)
Via Roma 72 , Palermo , IT

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent central location near train station and city centre
Helpful and friendly staff / 24-hour reception
Convenient for transit to airport
Good simple breakfast (pastries)
Budget / good value for money
Lift available (helpful with luggage)
Cons:
Bathrooms old, small showers and some defects
Cleanliness issues: mould and general poor bathroom hygiene
No in-room fridge and limited amenities
Air conditioning weak or poorly controlled
Rooms feel tired and old-fashioned
Noisy street / poor soundproofing

Categories

Cleanliness
6
Multiple comments about poor bathroom cleanliness, mould on ceilings and bird fouling on clothes; overall cleanliness reported as subpar.
Service
8.8
Staff repeatedly described as lovely, helpful and reception is 24-hour; service is a consistent positive in reviews.
Location
9.2
Very central and a short walk to Palermo Centrale and the historic centre; location is frequently praised as a main advantage.
Room Quality
6.5
Rooms described as old-fashioned, small, with tiny/defective shower cubicles and a generally tired appearance.
Amenities
6.5
Noted lack of in-room fridge, weak/poorly controlled air-conditioning, minimal furnishings (no desk in economy rooms); basic amenities only.
Value for Money
8
Seen as a budget option with good location and acceptable breakfast/staff for the price; several comments note good quality-price ratio.
Food and Beverage
7.5
Breakfast described as simple but nice (mainly pastries/sweet items); generally positive but basic offering.
Overall Experience
8.3
Overall mixed but decent for a budget/transit stay: excellent location and service offset tired rooms and some cleanliness/amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:03

Property Description

Historic Building with Modern Rooms

Hotel del Centro, nestled in Palermo's historic centre, seamlessly blends the charm of a historic building with the comfort of modern guest rooms. Just 150 metres from the Central Train Station, the hotel offers convenience and style for travelers seeking a unique experience.

Local Patisserie Breakfast and Conference Room

Start your day with a delicious breakfast featuring local pastries in the breakfast room, providing a taste of Palermo's culinary delights. Need to host an event? The hotel offers a conference room for your convenience.

Prime Location near UNESCO Sites

Explore Palermo's rich history with ease as the hotel is within walking distance of iconic landmarks like Palermo Cathedral and Teatro Massimo. Immerse yourself in the UNESCO World Heritage Convention sites just steps away from your doorstep.

Ready to experience the perfect blend of history and modernity at Hotel del Centro? Book your stay now for an unforgettable Palermo getaway.

Important information:

Please note that the property is set in a restricted traffic area. For leaving and taking luggage to/from the hotel, guests can access the property with their car. Please contact the property beforehand to register your car.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PMO

Location

Guest Reviews

7.6
Based on 416 reviews
Cleanliness: 6
Service: 8.8
Location: 9.2
Room Quality: 6.5
Amenities: 6.5
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8.3
P
Pam • couple • nz
9
Pros:

The hotel staff were excellent and gave us a very late check out as I was unwell overnight and needed a few more hours recovery
They were very obliging. Also great location not too far from the train station and all the restaurants.

2026-10-28 • via Nuitee
F
FRANCISCO • couple • br
7
O hotel paga o custo benefício,
Pros:

A localização é excelente, perto da estação de trem, na via Roma, uma das principais da cidade. Tem bom café da manhã e internet. Os funcionários são prestativos e atendem com boa vontade.

Cons:

A cama é um pouco instável. Achei muito baixa.

2026-10-28 • via Nuitee
U
Umberto • solo_traveller • gb
6
2026-10-26 • via Nuitee
J
Jessica • couple • au
7
Pros:

Location to train station, security, the lady barista during breakfast was lovely and friendly, good shower

Cons:

Mattress was pretty bad. Both sides were indented and the middle springs went up in a triangle shape. Didnt have control over AC, had to call desk and when we asked for them to change it to cool air because it was hot, they said it wasn't possible, so we slept with the door open all night.

2026-10-26 • via Nuitee
A
Anna • solo_traveller • pl
10
Pros:

Hotel w starym, dobrym stylu. Urządzony ze smakiem. Przesympatyczna Pani obsługująca śniadania. Pomocni pracownicy recepcji. Znakomita lokalizacja, blisko do dworca kolejowego i autobusiwego, starego miasta i portu. Lubię tu wracać. W tym roku bylam tu już 5 raz.

Cons:

Pokoje lata świetności mają już za sobą.
Bliskość dworca powoduje, że pod budynkiem można natknąć się na nieciekawe towarzystwo.

2026-10-25 • via Nuitee
J
Jokic • couple • rs
8
2026-10-21 • via Nuitee
J
Janet • solo_traveller • ca
9
Really like the hotel- would go back.
Pros:

The property is in a great location.
The breakfast is well done. Rooms are clean.

Cons:

We wanted two single beds but they were not available. They were very nice and gave us complimentary breakfast because of the disappointment.

2026-10-20 • via Nuitee
L
LEBOUTTE rené • solo_traveller • be
8
2026-10-19 • via Nuitee
C
Coloe • couple • ie
7
Pros:

Location was very good

Cons:

Breakfast was for pewho enjoy sweet cakes

I would prefer more savoury

2026-10-18 • via Nuitee
D
Dovile • solo_traveller • gb
7
Good location
Pros:

Very good location, close to bus station and sightseeing

Cons:

The room was on the reception floor so it was noisy, early in the morning and late at night. The room was very basic

2026-10-18 • via Nuitee
L
Ljubisa • solo_traveller • rs
10
/
Pros:

The hotel staff are absolutely wonderful — warm, friendly, always smiling, and happy to help with any questions or information you may need. The check-in process was quick , which made me feel welcome from the very beginning.

The hotel is located on Via Roma, within just a 15–20-minute walk of all the main attractions, making it a great base for exploring the city on foot.

The room was very comfortable, and the bed was excellent, ensuring a relaxing stay after a long day of sightseeing.

Another big plus is that both the hotel and the surrounding area feel very safe, which made our stay even more enjoyable and worry-free.

I truly enjoyed my stay and would happily recommend this hotel to anyone visiting the city!

Cons:

If I had to mention one small downside, it would be the size of the shower.

2026-10-18 • via Nuitee
J
Janet • couple • ca
10
Great- going back soon.
Pros:

The property is welcoming and well maintained.
Staff were very helpful and friendly.

Cons:

Noisy outside at night if you leave the window open.

2026-10-17 • via Nuitee
I
ivona • extended_group • hr
4
ne bi nikad više došla
Pros:

blizina

Cons:

star ,oronuo, loša kupaona ,

2026-10-15 • via Nuitee
P
Péter • couple • hu
5
2026-10-14 • via Nuitee
K
Klaus • couple • de
8
2026-10-13 • via Nuitee
G
Giulia • couple • it
5
2026-09-17 • via Nuitee
A
ATTILIO • couple • it
10
Pros:

Disponibilità, gentilezza, pulizia

2026-09-15 • via Nuitee
Z
Zg • couple • ie
5
For short stay it is bearable
Pros:

We liked the fact that it was located in the centre of the city, and the staff is very friendly, welcoming and helpful which impacts the overall score and our impression.

Cons:

Overall, this is a 3-star hotel with relatively reasonable prices, so one would expect certain level of service, and comfort. I understand that some things are out of management's direct control such as state of the building and so on. However, there are two major issues that need to be pointed out.

First, while every room has an AC unit, you aren't provided with a remote. Staff mentioned it’s centrally controlled, but that made no sense—especially during a severe heatwave with temperatures pushing past 45°C. It was extremely uncomfortable.

Second, and most importantly for me, is the mattress quality. On our first night, the mattress in our room was so old that I could feel every single spring, making it impossible to sleep. We complained the next morning and were moved to another room. While the second mattress was slightly better, it was still very worn out and uncomfortable, leaving me with a sore back each morning.

2026-09-15 • via Nuitee
S
Sandrine Marie Eliette • couple • it
10
2026-09-15 • via Nuitee
G
Gilbert • extended_group • fr
7
Vaut par son emplacement central
Pros:

La gentillesse du personnel

Cons:

Lit inconfortable , climatiseur bruyant propreté des chambres moyenne

2026-09-14 • via Nuitee