L'Hermitage Hotel

Hotels
9.6 (2154 reviews)
788 Richards Street , Vancouver , ca

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and spacious rooms
Excellent amenities
High value
Cons:
Lack of plug sockets
No kettle in the room
Fitness area can be crowded

Categories

Cleanliness
9.69
The hotel was beautiful and very clean, with an immaculate room.
Service
9.96
Staff was wonderful, kind, caring, and exceptionally helpful.
Location
9.9
Perfect location for shopping, dining, and close to Modern Art Museum.
Room Quality
9.45
Spacious and comfortable rooms, but minor issues with plugs and noise.
Amenities
9.18
Great amenities including a heated outdoor pool and hot tub.
Value for Money
9.64
Offering luxury at an impressive value, highly recommended.
Food and Beverage
9.19
Excellent breakfast and dining options, adding to the experience.
Overall Experience
9.76
A lovely experience overall, with many aspects contributing to a satisfied stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:44

Property Description

Luxurious Amenities
L'Hermitage Hotel boasts rooms with flat-screen TVs, Italian marble bathrooms, and even fireplaces in select rooms. The luxury bathrobes and attention to detail will make your stay truly indulgent.

Relaxation and Recreation
Unwind on the garden patio, take a dip in the heated outdoor lap pool, or soak in the hot tub. Stay active at the 24-hour gym or explore the city with the SkyTrain just steps away. There's something for everyone at L'Hermitage.

Concierge Services and Convenience
From business needs at the on-site business centre to insider tips on local events, the concierge services at L'Hermitage Hotel have you covered. Discover Vancouver's attractions just a short walk from the hotel, including the Vancouver Art Gallery and BC Place Stadium.

Book your stay at L'Hermitage Hotel now for a luxurious and convenient Vancouver experience.

Important information:

All guest rooms are located between the 5th and 7th floor.

Guests must be at least 25 years of age to check-in at this property.

Please note cash deposits are not accepted.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Extra beds, roll away or cots are not available at this property.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 40 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 2154 reviews
Cleanliness: 9.69
Service: 9.96
Location: 9.9
Room Quality: 9.45
Amenities: 9.18
Value for Money: 9.64
Food and Beverage: 9.19
Overall Experience: 9.76
E
Ena solo_traveller us
10
Pros:

The location was perfect and the staff at L' Hermitage were exceptional. Highly recommend this stay.

2026-03-14 via Nuitee
D
DIVYA solo_traveller ca
10
Overall the classiest hotel I’ve stayed downtown Vancouver
Pros:

Everything. The staff and their smiles, cleanliness, hospitality, location, elegantly decorated and good sizes of rooms, all were excellent.

Cons:

Nothing

2026-03-12 via Nuitee
A
Allison couple ca
9
We loved our stay ! It was a nice hotel with lovely staff.
Pros:

Staff
Location
Comfortable

2026-03-12 via Nuitee
A
ANGIE solo_traveller us
10
The staff here are amazing. Very helpful with directions, calling a taxi, incredibly kind staff. We would stay here agai
Pros:

This location is within easy walking access to so many shopping streets, train station and foos everywhere. Excellent location.

Cons:

We found nothing to dislike about this lovely place to stay. It was perfection.

2026-03-08 via Nuitee
S
Sharon solo_traveller ca
10
Great location and the staff was exceptional
Pros:

Location was perfect and breakfast was delicious

Cons:

Stop using throw away shampoo and conditioner etc

2026-03-08 via Nuitee
S
Sari couple ca
10
2026-03-08 via Nuitee
G
gonzalocZ4002OO Business
10
Nice and classy
Pros:

Loved it. One of the beautiful and nice hotels that I would love staying in the future. Good location which make it really convenient for either exploring the city or having meetings in this beautiful city

2026-03-07 via Tripadvisor
M
Michelle couple ca
10
Pros:

We don’t often stay in luxury hotels, so we especially appreciated the warm hospitality from the reception and lobby staff. We stayed in the “Classique” Boutique room, which was exceptionally clean and very comfortable. We would definitely stay again—the positive reviews are absolutely true!

2026-03-07 via Nuitee
G
Gonzalo family_with_children cl
9
Gonzalo
Pros:

First of all, I how to say the hotel is even better than what is shown on the photos and description in booking.com. I really love it. I got an upgrade on my room and the room was massive, clean and nice, I would love staying longer to enjoy more the facilities of this hotel. There is a steam room and I think a sauna as well that I wasn't able to use. Great location.Nice restaurant for having breakfast, Really good options

Cons:

Was just awesome

2026-03-07 via Nuitee
C
Culture54214796363 Business Seattle, Washington
10
Excellent hotel choice
Pros:

Excellent service, well designed and well appointed room, great location. I just wish I could have stayed longer. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

2026-03-06 via Tripadvisor
S
Strychnal solo_traveller ca
10
the staff really do have that omotenashi level of service! Probably will be my go to when I visit Vancouver to snowboard
Pros:

Great room. Great location and the staff really do have that omotenashi level of service! Probably will be my go to when I visit Vancouver to snowboard but still want to be located downtown

Cons:

Nothing to complain about.

2026-03-04 via Nuitee
S
Stewart family_with_children au
8
2026-03-04 via Nuitee
B
Bridget couple au
8
Lovely hotel with excellent facilities at a reasonable price
Pros:

Lovely decor throughout and the gym and pool area were very well appointed. The flavoured water in reception was a nice touch. Convenient walk down to the harbourfront.

Cons:

Would have preferred to have fresh milk in the hotel fridge though the staff kindly provided milk on request.

2026-03-03 via Nuitee
S
Sue solo_traveller gb
7
2026-03-02 via Nuitee
G
Gaunt couple nz
10
Pros:

The staff were helpful and amazing and the room was cosy, clean and the bed was super comfortable.

2026-02-27 via Nuitee
A
AOI solo_traveller jp
9
2026-02-26 via Nuitee
A
AnnChap family_with_children ca
10
2026-02-26 via Nuitee
L
Lindsay solo_traveller ca
10
2026-02-26 via Nuitee
A
AOI solo_traveller jp
10
2026-02-26 via Nuitee
M
Mike couple ca
10
2026-02-26 via Nuitee