L'Hermitage Hotel

Hotels
9.6 (2384 reviews)
788 Richards Street , Vancouver , ca

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and spacious rooms
Excellent amenities
High value
Cons:
Lack of plug sockets
No kettle in the room
Fitness area can be crowded

Categories

Cleanliness
9.69
The hotel was beautiful and very clean, with an immaculate room.
Service
9.96
Staff was wonderful, kind, caring, and exceptionally helpful.
Location
9.9
Perfect location for shopping, dining, and close to Modern Art Museum.
Room Quality
9.45
Spacious and comfortable rooms, but minor issues with plugs and noise.
Amenities
9.18
Great amenities including a heated outdoor pool and hot tub.
Value for Money
9.64
Offering luxury at an impressive value, highly recommended.
Food and Beverage
9.19
Excellent breakfast and dining options, adding to the experience.
Overall Experience
9.76
A lovely experience overall, with many aspects contributing to a satisfied stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:44

Property Description

Luxurious Amenities
L'Hermitage Hotel boasts rooms with flat-screen TVs, Italian marble bathrooms, and even fireplaces in select rooms. The luxury bathrobes and attention to detail will make your stay truly indulgent.

Relaxation and Recreation
Unwind on the garden patio, take a dip in the heated outdoor lap pool, or soak in the hot tub. Stay active at the 24-hour gym or explore the city with the SkyTrain just steps away. There's something for everyone at L'Hermitage.

Concierge Services and Convenience
From business needs at the on-site business centre to insider tips on local events, the concierge services at L'Hermitage Hotel have you covered. Discover Vancouver's attractions just a short walk from the hotel, including the Vancouver Art Gallery and BC Place Stadium.

Book your stay at L'Hermitage Hotel now for a luxurious and convenient Vancouver experience.

Important information:

All guest rooms are located between the 5th and 7th floor.

Guests must be at least 25 years of age to check-in at this property.

Please note cash deposits are not accepted.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Extra beds, roll away or cots are not available at this property.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 40 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 2384 reviews
Cleanliness: 9.69
Service: 9.96
Location: 9.9
Room Quality: 9.45
Amenities: 9.18
Value for Money: 9.64
Food and Beverage: 9.19
Overall Experience: 9.76
D
d12258 Couples Preston, Lancashire, England
10
Superb hotel - my favourite of all!
Pros:

I cannot recommend this hotel highly enough. We travelled around Canada and stayed in seven hotels both 4 and 5 star, but L'Hermitage outshone them all and was definitely my favourite. Firstly, the location is excellent only a 5 min walk to "Vancouver Central" metro which goes directly to the airport and "Granville" which goes to the Waterfront, so very easy to travel to and from.
The staff were incredibly helpful, informative and friendly whenever we walked by. We were offered a cool bottle of water on arrival and departure which was a lovely touch. However, there was also a 'flavoured water' decanter always available in the reception area for guests with different flavours daily, with the lemon and cucumber flavour being our particular favourite - this was something that none of the other hotels (even highly renowned 5 star ones) provided really impressed on us this hotel's attention to detail! Furthermore, we were offered complimentary bikes also to support sightseeing around the city which was so much fun as Vancouver is a very 'bike-friendly' place. These were also available to us at short notice and this facility really added to our enjoyment of our stay.
Our room was immaculately clean with items such as the remote control being so hygienically cleaned and disinfected it was placed inside a plastic bag. We also had a lovely big super-king size and comfortable bed with a fabulous bathroom including a separate shower, bath, toilet and marbled tile effect throughout. The shower in particular, was amazing, so powerful and almost spa-like! There was also a magnified vanity mirror provided near to a plug socket with illuminated light very useful for applying make-up. In addition in our room there was dressing gowns, iron, ironing board and we had also booked a room with a balcony with a table, chairs and sun-lounger so this was a lovely addition for us too. The general facilities included a pool, hot tub and absolutely huge gym which had x3 treadmills, x2 cross-trainers and a wide range of hand-held weights including a multi-gym, mats, water, towels and fabulous cool aircon. Overall, I couldn't fault this hotel and considering this is a 4 star hotel it outshone many of the 5 star hotels that we had stayed in on our two week trip around Canada - so for me, this was my favourite hotel of all and I wouldn't hesitate to highly recommend it and will definitely be returning to stay when I visit Vancouver again.

2026-07-18 via Tripadvisor
T
T6800DYchrisl Couples
10
A lovely stay with a little luxury in Vancouver city centre
Pros:

A really good stay in a eeally nic hotel. Happy to recommend!

2026-07-18 via Tripadvisor
C
Chris couple gb
10
An excellent stay
Pros:

Very pleasant and relaxed stay - it all just works well and is very easy.

2026-07-18 via Nuitee
P
Peter couple gb
10
Highly recommended, good central location.
Pros:

Excellent staff, great room. Could not fault it.

2026-07-18 via Nuitee
K
karendP7250OU Couples
10
Perfect for a stay in downtown Vancouver
Pros:

The best location right in downtown and walkable to central station, shops etc. beautiful hotel with super helpful and friendly staff. Our room/apartment was the best we’ve ever stayed in and great if you don’t fancy eating out every night. The outdoor pool was a lovely bonus in the city. Highly recommended if visiting Vancouver

2026-07-17 via Tripadvisor
E
Erica couple gb
9
Everything was perfect.
Pros:

Our room was available earlier than expected. We were offered a complimentary coffee whilst we waited which was lovely.

2026-07-17 via Nuitee
S
Stephanie couple gb
9
2026-07-17 via Nuitee
I
Ianandrews57 Couples York, North Yorkshire, England
10
Toronto
Pros:

Quick turnaround as heading early to Toronto. Food on restaurant good and room comfortable. Staff excellent

2026-07-16 via Tripadvisor
K
Kim solo_traveller au
10
Lovely hotel in the centre of everything, beautiful facilities and very caring staff!
Pros:

I only stayed for one night but the room was lovely with a beautiful bathtub!

Cons:

The elevators weren't working the next day and unfortunately there was a bit of miscommunication with some of the staff.

2026-07-16 via Nuitee
S
simonandclairehill Couples
10
Excellent with a chilled out vibe
Pros:

This hotel, right in the heart of downtown Vancouver is a heaven on peace and quiet. We stayed in July 2026 as part of a Canadian tour for three nights. Very attentive service, helpful and chatty staff and good food in the Orangery. Would recommend a stay if you want a chilled vibe and a well appointed hotel.

2026-07-15 via Tripadvisor
C
Carolin couple de
8
Great stay in Vancouver
Pros:

Central location in the city

Cons:

Pool area not as inviting as in the pictures

2026-07-15 via Nuitee
G
G4578KGtiac Couples
10
Great hotel - would definitely recommend
Pros:

From beginning to end, our time at this hotel was flawless. The room was immaculate and spacious and the amenities were great. We would definitely go back to this hotel again

2026-07-14 via Tripadvisor
G
gilig2015 Couples Tel Aviv, Tel Aviv District
10
Wonderful designed and attractive hotel
Pros:

Excellent location, wonderful designed room and lobby, good facilities, nice bar, pool and terrace, lots of trees, welcoming service and without any doubt -a great location

2026-07-14 via Tripadvisor
G
Griffiths couple ca
10
2026-07-14 via Nuitee
N
Nimrod solo_traveller il
10
Wonderful designed hotel
Pros:

Excellent location, Wonderful designed room, good facilities, nice bar, welcoming service and just great location

Cons:

Nothing....

2026-07-13 via Nuitee
A
Angus couple gb
10
Lovely hotel, excellent facilities, friendly staff.
Pros:

Everything!

Cons:

Nothing!

2026-07-13 via Nuitee
N
NJFamily135 Couples Princeton, New Jersey
10
Amazing experience
Pros:

We stayed one night at the L'Hermitage Hotel in Vancouver and were extremely impressed. We arrived first thing in the morning from a cruise. The welcome was amazing from Natalia at reception. She took the time to provide us with detailed information on what to visit in Vancouver, obtained tickets for the hop on hop off bus tour and made our dinner reservation. She also gave us a free voucher for coffee in the lounge and was able to check us into our room early. The hotel was in excellent condition. Our bedroom and bathroom was spacious and modern. Would definitely recommend this hotel.

2026-07-12 via Tripadvisor
E
ETSUMI couple jp
10
Everything is perfect
Pros:

酒店各个方面都很好,地理位置优越,服务也很赞

Cons:

如果厕所是washlet就更好了

2026-07-12 via Nuitee
V
vonzw Solo travel
10
Exceptional experience
Pros:

Good location. Warm and welcoming atmosphere. Top quality room, decor and fixtures. Cleanliness 5. Noise level none. Restaurant dinner meal was delicious. Service...exceptional!!! Amenities great. I was warmly welcomed by friendly young lady...given great tourist recommendations, offered after checkout services that really helped me prepare for my red eye flight.
. Just all around helpful staff.

2026-07-10 via Tripadvisor
S
Sakun Samarakoon solo_traveller ca
10
Wonderful stay in the heart of the city. Perfect weekend get away
Pros:

I was pleasantly surprised. everything from the staff how helpful and kind they were...to the beauty of the hotel. The restaurant is beautiful, the food is really delicious. The staff are quick and helpful.

Cons:

I found a hair in the bathtub, made me feel it wasn't cleaned properly. And the pool on Saturday morning felt like a man used it to teach little kids swimming lessons. It took away from me enjoying my pool time. Because he was definetly teaching swimming lessons. It should not be used for this if guests are there.

2026-07-09 via Nuitee