Comfort Suites San Antonio North - Stone Oak

Hotels
•
Comfort Suites
8.1 (874 reviews)
1754 North Loop 1604 East , San Antonio , US
+1 210-939-5586

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location near restaurants and amenities
Good value / competitive price
Helpful/front desk staff in some instances
Rooms are large and can be comfortable
Cons:
Serious cleanliness issues (cockroach, dirty rooms, peeling bathtub)
Outdated/worn room furnishings and damage (bullet hole, TV scratches, springy beds)
Amenities problems: dirty pool, broken re-entry pads, unstable Wi‑Fi, A/C issues
Breakfast is basic and sometimes served cold; limited food quality
Safety/parking concerns (car break-ins) and occasional poor staff responsiveness

Categories

Cleanliness
5.6
Multiple reports of poor cleanliness: guest found a large cockroach, other mentions of dirty rooms, peeling bathtub and general concerns about room sanitation.
Service
9.5
Mixed but often positive: one manager/desk person described as helpful and responsive, but other reports note poor responses to power outages, pest issues and slow/problematic handling of complaints.
Location
10
Consistently praised: convenient location close to restaurants and amenities and described as exactly what guests needed.
Room Quality
6.2
Rooms are large in some cases but several issues noted: springy beds, scratched TV, bullet hole in wall, worn fixtures and peeling bathtub; some rooms were otherwise well maintained per one report.
Amenities
7
Amenities are inconsistent: pool reported dirty and access pads broken, Wi-Fi unstable and slow, breakfast area and seating worn; A/C failures and broken outlets also reported.
Value for Money
10
Multiple reviewers called it good value or good price; several guests felt the cost was reasonable relative to location and room size.
Food and Beverage
7.2
Breakfast described as basic and adequate for some, but others reported cold eggs/sausages, bland or possibly stale items and disappointing dining setup.
Overall Experience
9.3
Mixed overall: many positive notes about location, price and occasional helpful staff leading some to consider returning, but serious negatives (pest sighting, cleanliness, property damage, parking break-ins) left others with very poor experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Outdoor Pool and Gym: Take a dip in the seasonal outdoor pool or work out in the on-site gym.

Suite Amenities: Enjoy the spacious suites with a seating area, sofa bed, desk, microwave, fridge, and coffee maker.

Convenient Location and Services: Located near the airport and offering free WiFi, hot breakfast, and room service.

To book your stay at Comfort Suites San Antonio North - Stone Oak, reserve now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 874 reviews
Cleanliness: 5.6
Service: 9.5
Location: 10
Room Quality: 6.2
Amenities: 7
Value for Money: 10
Food and Beverage: 7.2
Overall Experience: 9.3
C
Cynthia • couple • us
8
Good value
Cons:

The outlets in the bathroom did not work and there was no GFCI button to push. There was a label on the outlet that say this outlet is GFCI enabled Also, the beds were very springy.

2026-10-29 • via Nuitee
M
MOHAMED ALTHAF • family_with_children • us
2
It was very bad
Pros:

It was not good and we had power cut. No proper response from staff

Cons:

It was not good and we had power cut. No proper response from staff . Breakfast refil was not happening sooner they were taking there own time

2026-10-28 • via Nuitee
V
Vargas • family_with_children • us
10
2026-10-27 • via Nuitee
K
Kimberly • extended_group • us
10
2026-10-26 • via Nuitee
M
Maldonado • couple • us
8
2026-10-21 • via Nuitee
K
Kovar • solo_traveller • us
9
2026-10-13 • via Nuitee
L
Luisana • family_with_children • us
1
2026-10-13 • via Nuitee
B
Brandon • couple • us
10
2026-10-12 • via Nuitee
S
Stephen • solo_traveller • us
9
Cons:

The weekend that I stayed there everyone's car got broken into in the parking lot of the hotel.
Second weekend of August

2026-10-09 • via Nuitee
I
Isabel • couple • us
10
2026-10-09 • via Nuitee
K
Karley • solo_traveller • us
4
Average..won't stay there again
Cons:

Old...needs remodel...smells

2026-10-09 • via Nuitee
K
Krishna • family_with_children • us
8
2026-09-19 • via Nuitee
R
Ray • couple • us
1
2026-09-18 • via Nuitee
M
Mike • couple • us
7
It was very convenient, and manager was helpful.
Pros:

Location was exactly what we needed. The furnishings were somewhat dated throughout the facility, and we had to move because of an A/C issue . The management was very helpful and took care of us.

Cons:

Pool was not clean and could not regain access to motel without walking around to main entrance. All re-entry pads were not working.

2026-09-18 • via Nuitee
N
Nancy • solo_traveller • us
10
Pros:

The location was good with restaurants and other things close by.

2026-09-16 • via Nuitee
G
Gabriel • couple • us
10
Given the chance we would stay at this location again.
Pros:

The location was convenient for the purpose of our trip. The location was clean and well cared for. The person at the desk at the time of our check in was great. He insured the room was ready by checking with his housekeeping supervisor. The room appeared to be well maintained and clean.

Cons:

We only ate breakfast one time at the location during our stay because of other arrangements. The breakfast items available were a basic spread. The eggs and sausages were a bit cold by the time we made it down, but it was ok. It was enough to get you going.

2026-09-16 • via Nuitee
J
john • family_with_children • us
8
2026-09-15 • via Nuitee
G
GENELA • couple • us
10
2026-09-15 • via Nuitee
D
De Los Santos • couple • us
10
2026-09-14 • via Nuitee
K
kenneth • solo_traveller • us
8
Pros:

the breakfast location was only disappointing thing about stay. the chair bottoms are all totally worn out. we basically sat in the dark, as lightening was at a bare minimum. the taste of the sausage was totally without seasoning, and may have been old. if i were to stay again at your establishment i will go out for breakfast...the eating experience either validates or negates the whole stay experience.

Cons:

see above

2026-09-14 • via Nuitee