Comfort Suites San Antonio North - Stone Oak

Hotels
Comfort Suites
8.2 (978 reviews)
1754 North Loop 1604 East , San Antonio , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Great value
Cons:
Dirty sheets
Issues with cleanliness
Worn mattresses
Poor breakfast quality

Categories

Cleanliness
7.95
Some reviews mentioned issues like hair in the bathtub and cleanliness concerns, which impacted the score.
Service
8.95
Most reviews highlighted friendly staff and good customer service.
Location
8.95
Several reviews noted the location was convenient, although some found it difficult to find.
Room Quality
7.45
Reviews indicated some worn-out mattresses and issues with shower fixtures.
Amenities
7.95
Reviews noted that while amenities like the pool were appreciated, some were not up to standard.
Value for Money
8.45
Several reviews emphasized that the hotel offered great value considering the price.
Food and Beverage
6.95
Mixed reviews about breakfast quality and availability, with notable dissatisfaction.
Overall Experience
8.95
Overall sentiment was positive, with several guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:00

Property Description

Outdoor Pool and Gym: Take a dip in the seasonal outdoor pool or work out in the on-site gym.

Suite Amenities: Enjoy the spacious suites with a seating area, sofa bed, desk, microwave, fridge, and coffee maker.

Convenient Location and Services: Located near the airport and offering free WiFi, hot breakfast, and room service.

To book your stay at Comfort Suites San Antonio North - Stone Oak, reserve now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 978 reviews
Cleanliness: 7.95
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 6.95
Overall Experience: 8.95
J
John couple us
7
I liked the location and price but I’m not sure I would stay there again !
Pros:

The location was great and the staff was excellent!

Cons:

The interior hall carpet looks dingy on the first floor. The room lacks adequate lighting and please update the toilet it needs to be taller . The buffet needs improvement couldn’t eat the eggs or sausage and the coffee was terrible !

2026-05-09 via Nuitee
R
Rios solo_traveller us
10
2026-05-07 via Nuitee
P
Phillip couple us
10
2026-05-06 via Nuitee
S
Salazar couple us
10
2026-05-05 via Nuitee
N
Noemi family_with_children us
10
2026-05-04 via Nuitee
J
Janae couple us
10
2026-05-04 via Nuitee
J
Jasmin couple us
9
Good!
Pros:

Clean, close to stores

Cons:

Bed a little hard

2026-05-04 via Nuitee
M
Mark solo_traveller us
6
Good value place to stay. Check cleanliness and safety when you check in to your room.
Pros:

Breakfast and location were great. Parking was close and convenient. Lighting was adequate in the room. I liked the coffee and water in the lobby, and the check-in attendant was pleasant and easy-going.wkward

Cons:

There was evidence of the bed not being super clean. The TV bracket was broken, causing the TV to hang at an awkward viewing angle, with no way to correct it. A light panel behind the bed was also missing or broken off.

2026-05-04 via Nuitee
F
Faith family_with_children us
10
2026-05-02 via Nuitee
M
Marcy family_with_children us
8
2026-04-28 via Nuitee
K
Kelly couple us
8
2026-04-28 via Nuitee
K
Krystle family_with_children us
10
2026-04-28 via Nuitee
S
Suleman solo_traveller us
8
2026-04-27 via Nuitee
J
Joshua couple us
10
Amazing, clean property, VERY friendly staff.
Pros:

Property was very clean, in an absolute perfect location and VERY relaxing

Cons:

Nothing, the property was perfect to my wife and I.

2026-04-27 via Nuitee
S
Samaniego couple us
10
2026-04-27 via Nuitee
P
Parsons couple us
8
Pros:

Okay

2026-04-26 via Nuitee
couple us
8
2026-04-26 via Nuitee
T
Terre couple us
10
Loved it! Met our needs while traveling with a pet! HUGE advantage!!!
Pros:

Conveniently located to shopping and restaurants.

Cons:

N/A

2026-04-26 via Nuitee
J
john solo_traveller us
9
An oasis with close by amenities.
Pros:

The lighting is really good. In the bathroom--great. There wqas even a night light. On the bed--great, but you have to find it by accident.
the light is recessed 4 ft long on top of the head board. Floor lamp, the button is low on the pole. The floor lamp:" if it had a 1/4 in tape of contrasting color just above the button, making it more visible. Or paint the button.

Cons:

I like this heading better: What could have been done better. You ought to see if you can get a deal with HEB if you place their ad info on your property. Add to your to-do list the parking lot. There is so much in that intersection: Fish City Grill. Barnes and Noble,Movie theatre. These are close by amenities.

2026-04-21 via Nuitee
R
Rosalinda couple us
10
My room was very clean. Very close to the area of where I needed to be the next day.
Pros:

I recommend this Hotel if you are looking cleanliness and comfort.

2026-04-17 via Nuitee