Comfort Suites San Antonio North - Stone Oak

Hotels
Comfort Suites
8.2 (1071 reviews)
1754 North Loop 1604 East , San Antonio , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Great value
Cons:
Dirty sheets
Issues with cleanliness
Worn mattresses
Poor breakfast quality

Categories

Cleanliness
7.95
Some reviews mentioned issues like hair in the bathtub and cleanliness concerns, which impacted the score.
Service
8.95
Most reviews highlighted friendly staff and good customer service.
Location
8.95
Several reviews noted the location was convenient, although some found it difficult to find.
Room Quality
7.45
Reviews indicated some worn-out mattresses and issues with shower fixtures.
Amenities
7.95
Reviews noted that while amenities like the pool were appreciated, some were not up to standard.
Value for Money
8.45
Several reviews emphasized that the hotel offered great value considering the price.
Food and Beverage
6.95
Mixed reviews about breakfast quality and availability, with notable dissatisfaction.
Overall Experience
8.95
Overall sentiment was positive, with several guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:00

Property Description

Outdoor Pool and Gym: Take a dip in the seasonal outdoor pool or work out in the on-site gym.

Suite Amenities: Enjoy the spacious suites with a seating area, sofa bed, desk, microwave, fridge, and coffee maker.

Convenient Location and Services: Located near the airport and offering free WiFi, hot breakfast, and room service.

To book your stay at Comfort Suites San Antonio North - Stone Oak, reserve now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1071 reviews
Cleanliness: 7.95
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 6.95
Overall Experience: 8.95
D
Diane family_with_children us
8
It was an okay place to stay
Pros:

Property was okay. It was a little difficult to get to. It was clean.

Cons:

We stayed for 3 days. The first morning we put the do not disturb sign out because my 14 year old grandson was asleep and we had to go out for a short while. But after that, we didn't put the sign out but they never cleaned our room after the first day. We had to ask for clean towels both days.

2026-09-04 via Nuitee
S
Shawn solo_traveller us
3
2026-09-01 via Nuitee
C
Christopher couple us
10
2026-08-31 via Nuitee
C
Carol couple us
3
Cons:

Room stink like feet and blow dryer had hairs

2026-08-26 via Nuitee
R
Raul family_with_children us
10
2026-08-25 via Nuitee
C
Conrado family_with_children us
10
2026-08-25 via Nuitee
J
Joshlyn couple us
10
2026-08-23 via Nuitee
E
Eva solo_traveller us
8
2026-08-22 via Nuitee
C
Clara couple us
10
Overall, my day was very comfortable housekeeping, but amazing cleaning my room daily, which was very appreciated. Set a
Pros:

Very welcoming staff on the dayshift

Cons:

Cars broken into

2026-08-17 via Nuitee
D
Davann family_with_children us
3
2026-08-13 via Nuitee
A
Astrid family_with_children us
10
2026-08-10 via Nuitee
R
Rudy family_with_children us
2
Will not stay at this place/ franchise in future
Pros:

The location to where we were planning to be visiting

Cons:

Smell in bathroom where separate toilet was had a musty , urinal smell.
Other bathroom where shower was, had a mirror that should have been lit up in center , but part missing, spoke with front desk and and said there’s a ballast or something that needs to be replaced. Without that, bathroom was dark and difficult to get ready in. Also the rest of room
was dark as well, needing to open blinds to get light into room. Needs additional lighting or brighter bulbs.
At check in was advised of $10 parking fee, not aware if this when booking. At check out receptionist stated would waive the fee being held at bank of $120 ( parking & incidental s for a 3 day stay ) due to military and 1 day early check out due to illness .

2026-08-07 via Nuitee
S
Shoemaker solo_traveller mx
3
Cons:

El desayuno y el ruido

2026-08-06 via Nuitee
J
John family_with_children mx
3
Was ok but not not brilliant, would chose a differnt hotel in the future
Cons:

wasnt as clean as expected and very dated

2026-08-04 via Nuitee
L
Luis solo_traveller mx
7
Pros:

Service

Cons:

water leak from AC floor above mine

2026-08-04 via Nuitee
L
Leonard couple us
6
Pros:

Short Distance from San Antonio Air Port

Cons:

Cleanliness was below par as toilet was not completely clean.

2026-08-03 via Nuitee
C
Carlos family_with_children us
5
Overall it wasn’t a bad stay but unfortunately it just doesn’t feel safe to book here again.
Pros:

Friendly staff, very comfortable, and clean rooms.

Cons:

The location was not the best. Our night arriving there they had a few cars broken into and windows were shattered. My brother who was also staying here had his window broken.

2026-07-23 via Nuitee
F
Fredy extended_group us
10
2026-07-22 via Nuitee
J
Jim solo_traveller us
10
2026-07-21 via Nuitee
S
Sherihan solo_traveller us
8
2026-07-21 via Nuitee