Quality Inn & Suites Gatlinburg North

Hotels
•
Quality Inn
7.6 (2236 reviews)
401 Hemlock Street , Gatlinburg , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Friendly staff
Cons:
Outdated decor
Uncomfortable beds
Elevator issues

Categories

Cleanliness
7.1
The room was clean, but some guests noted the need for updates.
Service
8.1
Generally friendly staff, but some guests experienced issues with check-in.
Location
9.1
Highly praised for its convenience and proximity to attractions.
Room Quality
6.6
Rooms were spacious but described as outdated and furniture in need of repair.
Amenities
7.6
Amenities like breakfast and the pet-friendly policy were appreciated.
Value for Money
7.1
Decent value for the price, but issues with room quality affected perception.
Food and Beverage
7.6
Breakfast options were generally good, though some found them lacking.
Overall Experience
7.6
Mixed experiences overall but highlighted good location and some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:32

Property Description

Mountain Views, Hot Breakfast, and Proximity to Attractions

This Gatlinburg hotel, just 3 km from the Great Smoky Mountain National Park, offers a delightful stay with rooms boasting mountain views and convenient amenities like a daily hot breakfast. Guests can enjoy a refreshing dip in the seasonal outdoor pool or relax by the kiddie pool. The hotel's business centre caters to corporate travelers, while free WiFi ensures connectivity for all guests. Additionally, the hotel's prime location places it within minutes of popular attractions like Ripley’s Aquarium, Dollywood Amusement Park, and Splash Country, making it an ideal choice for leisure travelers. Book your stay at Quality Inn & Suites Gatlinburg for a memorable experience amidst the beauty of Gatlinburg.

Important information:

Pets are only permitted in pet-friendly rooms. Contact property for details.

Fireplaces are available in select rooms from mid-September through April.

Please note 1 parking space is assigned per room. Additional parking spaces must be approved by the property in advance. Contact the property for details.

The seasonal outdoor pool is available from Memorial day to Labor Day.

Fines apply for smoking inside any rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.6
Based on 2236 reviews
Cleanliness: 7.1
Service: 8.1
Location: 9.1
Room Quality: 6.6
Amenities: 7.6
Value for Money: 7.1
Food and Beverage: 7.6
Overall Experience: 7.6
B
Beverly • couple • us
8
2026-02-13 • via Nuitee
M
Mangrum • family_with_children • us
5
Pros:

The convenience to Gatlinburg

Cons:

The cleaning staff stole my gold necklace i have had for 25 years

2026-02-13 • via Nuitee
C
Carmen I • family_with_children • us
10
2026-01-31 • via Nuitee
S
Sachin • family_with_children • us
6
A
Pros:

Na

Cons:

Bachoo

2026-01-29 • via Nuitee
R
Richard • extended_group • us
7
2026-01-29 • via Nuitee
K
Kenia • family_with_children • us
10
2026-01-29 • via Nuitee
N
Natalia • family_with_children • cr
9
2026-01-28 • via Nuitee
I
Iriagni • extended_group • us
5
No fue lo que esperaba ,para todo lo que costó
Pros:

Ubicación

Cons:

La cama la estructura muy antigua

2026-01-28 • via Nuitee
B
Box • couple • us
10
Pros:

Rooms was very big and clean bed was very comfortable

2026-01-27 • via Nuitee
B
Box • couple • us
10
2026-01-27 • via Nuitee
N
nicholas • family_with_children • us
10
Pros:

Hot breakfast eggs sausage coffee and you can take it back to your room private balcony

Cons:

Water pressure in shower other than that everything else was fine

2026-01-24 • via Nuitee
C
Coates • couple • us
10
2026-01-22 • via Nuitee
T
Tammy • couple • us
7
It was comfortable and clean would stay again
Pros:

The view from the balcony and the fireplace in our room

Cons:

Drink machine was out the whole time, breakfast was eeegh, coffee wasnt good,

2026-01-22 • via Nuitee
L
Leah • extended_group • us
8
We enjoyed our time there, room was what we expected, breakfast was very good!
Pros:

Breakfast &fireplace were very nice, had 2 issues getting locked out of the room, they made sure we got in asap, parking was very close to our room on the 4th floor, loved that! Property was clean and quite. Good visit!

Cons:

It was winter time, didn't get to use the pool or the large patio outside, would have like to, maybe next time, I did not like the elevator not closing and going straight up/down, the door partially closed a few times before it decided to close and go, I used the steps most of the time,

2026-01-22 • via Nuitee
A
Aneiti • family_with_children • us
10
Maravilloso
Pros:

Todo bien

Cons:

N/a

2026-01-22 • via Nuitee
B
Brahian • family_with_children • co
8
Good for the Price, Travel with a Pet
Pros:

The Pet friendly rooms are big, everything was clean on the Room the location is ok you can walk from the street about 15 min walk, troly also stop in front of the Hotel, breakfast is good, the hotel is a little old but worth the price

Cons:

The Hotel outside needs maintained,

2026-01-21 • via Nuitee
I
Iviette • extended_group • us
1
Horrible experience, the worst Christmas vacation
Pros:

Nothing, to tell you the true

Cons:

Too far from the town, the smell and hotel conditions was worse than a one start motel, same food every day, the lady in the breakfast was mind and rude, the people that stay there was too nasty and a lot of people stay in one room making hear conversation and move loud, we have one day a cacroach and I really appreciate the lady in the counter move us to another room, but still the classification of the hotel and information in booking.com is incorrect

2026-01-20 • via Nuitee
L
Luana • extended_group • us
8
2026-01-20 • via Nuitee
D
David • family_with_children • us
10
Be back soon
Pros:

Always great

Cons:

No problems with our stay

2026-01-20 • via Nuitee
M
Mor • family_with_children • us
7
Pros:

The room was spacious and the pet policy decent.
The location was close enough we could walk to downtown.

Cons:

Breakfast quality was on the lower side.

2026-01-20 • via Nuitee