Quality Inn & Suites Gatlinburg North

Hotels
•
Quality Inn
7.6 (2236 reviews)
401 Hemlock Street , Gatlinburg , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Friendly staff
Cons:
Outdated decor
Uncomfortable beds
Elevator issues

Categories

Cleanliness
7.1
The room was clean, but some guests noted the need for updates.
Service
8.1
Generally friendly staff, but some guests experienced issues with check-in.
Location
9.1
Highly praised for its convenience and proximity to attractions.
Room Quality
6.6
Rooms were spacious but described as outdated and furniture in need of repair.
Amenities
7.6
Amenities like breakfast and the pet-friendly policy were appreciated.
Value for Money
7.1
Decent value for the price, but issues with room quality affected perception.
Food and Beverage
7.6
Breakfast options were generally good, though some found them lacking.
Overall Experience
7.6
Mixed experiences overall but highlighted good location and some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:32

Property Description

Mountain Views, Hot Breakfast, and Proximity to Attractions

This Gatlinburg hotel, just 3 km from the Great Smoky Mountain National Park, offers a delightful stay with rooms boasting mountain views and convenient amenities like a daily hot breakfast. Guests can enjoy a refreshing dip in the seasonal outdoor pool or relax by the kiddie pool. The hotel's business centre caters to corporate travelers, while free WiFi ensures connectivity for all guests. Additionally, the hotel's prime location places it within minutes of popular attractions like Ripley’s Aquarium, Dollywood Amusement Park, and Splash Country, making it an ideal choice for leisure travelers. Book your stay at Quality Inn & Suites Gatlinburg for a memorable experience amidst the beauty of Gatlinburg.

Important information:

Pets are only permitted in pet-friendly rooms. Contact property for details.

Fireplaces are available in select rooms from mid-September through April.

Please note 1 parking space is assigned per room. Additional parking spaces must be approved by the property in advance. Contact the property for details.

The seasonal outdoor pool is available from Memorial day to Labor Day.

Fines apply for smoking inside any rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.6
Based on 2236 reviews
Cleanliness: 7.1
Service: 8.1
Location: 9.1
Room Quality: 6.6
Amenities: 7.6
Value for Money: 7.1
Food and Beverage: 7.6
Overall Experience: 7.6
P
Pradip • couple • us
10
2026-03-21 • via Nuitee
Y
Yelitza • family_with_children • us
2
Pros:

Solo la ubicación

Cons:

Instalaciones en abandono

2026-03-21 • via Nuitee
J
Jennifier • couple • us
8
2026-03-20 • via Nuitee
C
Clara • extended_group • us
9
2026-03-19 • via Nuitee
P
Provost • couple • us
7
Price was good and affordable
Pros:

Location was very good but difficult to leave with traffic. The room and breakfast all met our needs but little musty smelling and worn down and neglected building. Room was cleaned or at least supplied each day which was a really nice benefit

Cons:

Building looks shabby, needs work to clean it up. Smelt musty

2026-03-19 • via Nuitee
K
Kristy • couple • us
6
Great location, bad customer service
Pros:

Very clean great location

Cons:

Jacuzzi was broke in our room…said they would come look at it never did. And did not offer any type of compensation or fee return for non-work jacuzzi. Could have booked reg room 60 dollars cheaper!

2026-03-19 • via Nuitee
K
Kassandra • family_with_children • us
8
Pros:

It was a gray place o would stay here again

Cons:

Nothing

2026-03-19 • via Nuitee
T
Tangirala • extended_group • us
5
Not going to stay here again!!
Pros:

Actually there is nothing to like.

Cons:

Beds are not comfortable.
Breakfast is below average.
Location is not ideal, had to walk a lot for everything

2026-03-16 • via Nuitee
T
Travis • couple • us
8
2026-03-16 • via Nuitee
T
tucker • family_with_children • us
10
Pros:

Nice

Cons:

Nice

2026-03-16 • via Nuitee
A
Ashlye • couple • us
8
2026-03-15 • via Nuitee
C
Chelsey • family_with_children • us
7
2026-03-12 • via Nuitee
T
Tristin • couple • us
7
Pros:

I like how close it was to the strip. You didn’t have to drive.

Cons:

The Fridge was barely cold, and the shower made a screaming sound the whole time you used it.

2026-03-12 • via Nuitee
T
Terri • family_with_children • us
8
Pros:

Good value and easy to walk into Gatlinburg

2026-03-10 • via Nuitee
A
Andranik • couple • us
10
2026-03-09 • via Nuitee
I
Isabel • couple • us
10
Me encanta este lugar
Pros:

La verdad es de los hoteles que más me gustan. Cada vez que vengo a Gatlinburg, siempre me hospedado ahí

Cons:

Todo está perfecto

2026-03-08 • via Nuitee
B
Brittany • solo_traveller • us
7
2026-03-08 • via Nuitee
I
Isabel • couple • us
10
2026-03-08 • via Nuitee
D
David • couple • us
10
Feel comfortable
Pros:

The balcony

Cons:

Central

2026-03-08 • via Nuitee
J
Josh • couple • us
10
2026-03-08 • via Nuitee