Quality Inn & Suites Gatlinburg North

Hotels
•
Quality Inn
7.6 (2379 reviews)
401 Hemlock Street , Gatlinburg , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Friendly staff
Cons:
Outdated decor
Uncomfortable beds
Elevator issues

Categories

Cleanliness
7.1
The room was clean, but some guests noted the need for updates.
Service
8.1
Generally friendly staff, but some guests experienced issues with check-in.
Location
9.1
Highly praised for its convenience and proximity to attractions.
Room Quality
6.6
Rooms were spacious but described as outdated and furniture in need of repair.
Amenities
7.6
Amenities like breakfast and the pet-friendly policy were appreciated.
Value for Money
7.1
Decent value for the price, but issues with room quality affected perception.
Food and Beverage
7.6
Breakfast options were generally good, though some found them lacking.
Overall Experience
7.6
Mixed experiences overall but highlighted good location and some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:32

Property Description

Mountain Views, Hot Breakfast, and Proximity to Attractions

This Gatlinburg hotel, just 3 km from the Great Smoky Mountain National Park, offers a delightful stay with rooms boasting mountain views and convenient amenities like a daily hot breakfast. Guests can enjoy a refreshing dip in the seasonal outdoor pool or relax by the kiddie pool. The hotel's business centre caters to corporate travelers, while free WiFi ensures connectivity for all guests. Additionally, the hotel's prime location places it within minutes of popular attractions like Ripley’s Aquarium, Dollywood Amusement Park, and Splash Country, making it an ideal choice for leisure travelers. Book your stay at Quality Inn & Suites Gatlinburg for a memorable experience amidst the beauty of Gatlinburg.

Important information:

Pets are only permitted in pet-friendly rooms. Contact property for details.

Fireplaces are available in select rooms from mid-September through April.

Please note 1 parking space is assigned per room. Additional parking spaces must be approved by the property in advance. Contact the property for details.

The seasonal outdoor pool is available from Memorial day to Labor Day.

Fines apply for smoking inside any rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.6
Based on 2379 reviews
Cleanliness: 7.1
Service: 8.1
Location: 9.1
Room Quality: 6.6
Amenities: 7.6
Value for Money: 7.1
Food and Beverage: 7.6
Overall Experience: 7.6
K
Kathryn • solo_traveller • us
8
2026-05-22 • via Nuitee
K
kimberly • extended_group • us
8
Pros:

location

Cons:

cleaning was not the best. corners had grime cobwebs everywhere

2026-05-21 • via Nuitee
L
Lori Boots • solo_traveller • us
8
Pros:

We got to see a live bear .,..he tried to get into my sister's car but settled on the car beside hers .....got him just in time he saw us come out of our room so he came out of the car

Cons:

Nothing

2026-05-19 • via Nuitee
A
Amanda • couple • us
10
2026-05-19 • via Nuitee
J
Jennifer • solo_traveller • us
5
2026-05-18 • via Nuitee
A
alenna • couple • us
10
2026-05-18 • via Nuitee
K
Karson • couple • us
4
Meh.
Pros:

For being 5 minutes from the aquarium it was a good location. The grass area for walking dogs is great.

Cons:

There was cockroaches in our room (room 204) which only makes me imagine the kitchen. The bed was broken on the right side so it sank lower. The AC barley worked it was HUMID

2026-05-18 • via Nuitee
S
Sharon • couple • gb
5
A little rundown
2026-05-17 • via Nuitee
B
Bobby • couple • us
4
It was okay, the bed was okay, the room was clean.
Pros:

The room was okay, the towels were rough like they were just wet and dried.

Cons:

The breakfast was bad. The gravy was too watery, the coffee was nasty. They need to hire a cook, the person they have is NOT a cook.

2026-05-16 • via Nuitee
A
Alfred • couple • us
10
2026-05-16 • via Nuitee
C
Charles • solo_traveller • us
10
Gatlinburg Quality Inn
Pros:

Hotel was very convenient to Gatlinburg activities. Really liked that the room was designated as "pet friendly " and had hardwood type floors. One negative thing is we could not get the outlets or usb by the bed to work.

Cons:

Maintenance needs to check outlets and usb connections by the bed.

2026-05-15 • via Nuitee
C
Cothran • solo_traveller • us
8
Pros:

Clean, comfortable beds

Cons:

Parking

2026-05-15 • via Nuitee
C
Chelsey • solo_traveller • us
5
Pros:

The price was very good, i like how big the hotel rooms are and i do enjoy sitting on the balcony with every stay. The free breakfast is okay too.

Cons:

I didnt care for the staff very dull and eh. I did not like the pool not being open my son was very upset and part of the reason we were staying at this location is because of the hotel said the pool would be open.

2026-05-13 • via Nuitee
H
Holli • family_with_children • us
10
Pros:

Great location

Cons:

The smell of pot coming from one of the rooms by us on the balcony’s

2026-05-13 • via Nuitee
J
Jones • solo_traveller • us
7
2026-05-13 • via Nuitee
J
Jordan • couple • us
7
Worth a last minute booking for a short stay.
Pros:

Great location other than trying to head towards Pigeon Forge. It’s hard to turn left. Limited sight due to walls and lots of traffic. It was a decent stay for the price.

Cons:

Could definitely use some updating. Breakfast was okay but never changed. Minimal at its finest.

2026-05-12 • via Nuitee
C
Cheryle Ward • solo_traveller • us
8
2026-05-12 • via Nuitee
W
William • couple • us
7
Stay was good and at a great price.
Pros:

Room was clean and large. Room was worth what we paid for.

2026-05-11 • via Nuitee
A
Alneisa • couple • us
7
Great Location, Good Value
Pros:

Location

Cons:

Breakfast could’ve been better,
Elevator took a long time
Parking was limited

2026-05-10 • via Nuitee
R
Reilly • couple • us
10
2026-05-10 • via Nuitee