Quality Inn & Suites Gatlinburg North

Hotels
•
Quality Inn
7.6 (2480 reviews)
401 Hemlock Street , Gatlinburg , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Friendly staff
Cons:
Outdated decor
Uncomfortable beds
Elevator issues

Categories

Cleanliness
7.1
The room was clean, but some guests noted the need for updates.
Service
8.1
Generally friendly staff, but some guests experienced issues with check-in.
Location
9.1
Highly praised for its convenience and proximity to attractions.
Room Quality
6.6
Rooms were spacious but described as outdated and furniture in need of repair.
Amenities
7.6
Amenities like breakfast and the pet-friendly policy were appreciated.
Value for Money
7.1
Decent value for the price, but issues with room quality affected perception.
Food and Beverage
7.6
Breakfast options were generally good, though some found them lacking.
Overall Experience
7.6
Mixed experiences overall but highlighted good location and some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:32

Property Description

Mountain Views, Hot Breakfast, and Proximity to Attractions

This Gatlinburg hotel, just 3 km from the Great Smoky Mountain National Park, offers a delightful stay with rooms boasting mountain views and convenient amenities like a daily hot breakfast. Guests can enjoy a refreshing dip in the seasonal outdoor pool or relax by the kiddie pool. The hotel's business centre caters to corporate travelers, while free WiFi ensures connectivity for all guests. Additionally, the hotel's prime location places it within minutes of popular attractions like Ripley’s Aquarium, Dollywood Amusement Park, and Splash Country, making it an ideal choice for leisure travelers. Book your stay at Quality Inn & Suites Gatlinburg for a memorable experience amidst the beauty of Gatlinburg.

Important information:

Pets are only permitted in pet-friendly rooms. Contact property for details.

Fireplaces are available in select rooms from mid-September through April.

Please note 1 parking space is assigned per room. Additional parking spaces must be approved by the property in advance. Contact the property for details.

The seasonal outdoor pool is available from Memorial day to Labor Day.

Fines apply for smoking inside any rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.6
Based on 2480 reviews
Cleanliness: 7.1
Service: 8.1
Location: 9.1
Room Quality: 6.6
Amenities: 7.6
Value for Money: 7.1
Food and Beverage: 7.6
Overall Experience: 7.6
T
Tomnesha • couple • us
8
2026-07-11 • via Nuitee
G
George • solo_traveller • us
7
2026-07-11 • via Nuitee
Y
Yamidka Rodriguez • couple • us
3
2026-07-10 • via Nuitee
N
nancy • family_with_children • us
1
this place was awful!
Pros:

nothing

Cons:

rude staff. bugs(centipedes in bath tub and ants) in room. room was filthy. Missing smoke alarm in room. trees growing out of gutters. gave me a.pet room since I went through booking.com and could not room. Paint peeling off wall. bird poop on balcony rails. I could not wait to leave.

2026-07-10 • via Nuitee
R
Richard • couple • us
5
Met my needs not my expectations
Pros:

Left before breakfast.

Cons:

The outer facilities seemed rather run down. My wife harassed me about being there.

2026-07-09 • via Nuitee
D
Daniel parker • solo_traveller • us
10
2026-07-08 • via Nuitee
D
davidson • solo_traveller • us
6
2026-07-08 • via Nuitee
P
Priscilla • solo_traveller • us
9
2026-07-08 • via Nuitee
J
Joseph • couple • us
7
2026-07-07 • via Nuitee
C
Cristina • solo_traveller • us
4
2026-07-06 • via Nuitee
T
tommy • couple • us
7
2026-07-06 • via Nuitee
D
Dipak • solo_traveller • in
9
Pros:

Location

Cons:

All good

2026-07-05 • via Nuitee
M
Melissa • solo_traveller • us
10
Pros:

The room was very clean and amazing and the staff was nice. They served breakfast and the pool was perfect. The trolley stop wasn't too far of a walk either.

Cons:

Truthful I have nothing negative to say.

2026-07-04 • via Nuitee
B
Brandy • solo_traveller • us
10
Pros:

The convenience of being able to walk to all the attractions.

Cons:

That is sat on top of a hill and that the extra space in the room was not used.

2026-07-04 • via Nuitee
M
Mellissa • solo_traveller • us
10
Pros:

I like thst it is away from all the traffic it's wooded in the back of the place so that is nice just to stand out on the balcony and see the birds flying around in the mornings

Cons:

It was walking distance from the hotel and it's before the strip so little easier to get if your driving

2026-07-04 • via Nuitee
C
Charles • family_with_children • us
7
2026-07-03 • via Nuitee
P
Pamela • solo_traveller • us
10
Pros:

alberca y piscina

2026-07-02 • via Nuitee
S
Stephen • couple • us
6
Liked it and we would stay there again.
Pros:

Having a balcony to sit and drink coffee was nice. Elevator was nice but it took awhile. It was close to the main shopping area, close to attractions, and restaurants.

Cons:

Parking was challenging. It was difficult to find a cart to carry luggage’s to the room.

2026-07-02 • via Nuitee
R
RAJAMORGAN • solo_traveller • us
6
2026-07-01 • via Nuitee
E
Emily • family_with_children • us
10
Pros:

View of the pool for the kids

Cons:

I can’t think of anything

2026-07-01 • via Nuitee