Best Western Harker Heights

Hotels
Best Western
9 (271 reviews)
511 Pan American Dr , Harker Heights , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Clean rooms
Cons:
Uncomfortable mattress
Issues with amenities
Persistent smells

Categories

Cleanliness
8.5
Multiple mentions of cleanliness, but some noted issues like smells and unclean bathrooms.
Service
9.5
Consistent praise for staff friendliness and helpfulness.
Location
9.5
Highlighted as a nice and convenient place to stay, close to food options.
Room Quality
8.5
Generally clean rooms but some issues with mattress comfort and odors.
Amenities
8.5
Issues with TV and pool availability, but breakfast was positively received.
Value for Money
9.5
Reviewers felt it was a good deal for the price.
Food and Beverage
9
Breakfast was good with positive feedback, but some variability in coffee quality.
Overall Experience
9
Overall positive experience despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:43

Property Description

Convenient Location
Located in Harker Heights, Texas, just a stone's throw away from Highway 190 and a quick drive to Fort Hood, the Best Western Harker Heights is the ideal choice for travelers seeking comfort and accessibility.

Modern Amenities
Featuring well-equipped guest rooms with complimentary Wi-Fi, microwaves, mini-refrigerators, and coffee makers, we ensure that your stay is as convenient as possible.

On-Site Facilities
Take advantage of our on-site business and fitness centers, along with a refreshing outdoor pool. With free parking available, your stay with us is not only comfortable but also stress-free.

Ready to experience a seamless blend of convenience and comfort? Book your stay at Best Western Harker Heights now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that the pool is closed until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ACT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 271 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 9
B
Brigitte couple us
10
2026-04-16 via Nuitee
L
Leah family_with_children us
4
2026-03-18 via Nuitee
E
Edwin family_with_children us
10
2026-03-16 via Nuitee
E
Edwin family_with_children us
10
2026-03-16 via Nuitee
L
Lisa couple us
4
2026-03-15 via Nuitee
O
Overton family_with_children us
9
2026-02-25 via Nuitee
H
Herbert family_with_children us
10
2026-02-23 via Nuitee
B
BreOndra family_with_children us
10
Pros:

The rooms was just like the pictures on the website

Cons:

The wifi connection for the phone and television didn't match up. We tried to connect the phone to the television it didn't work. It took is to a different screen.

2026-02-13 via Nuitee
E
Erika solo_traveller us
10
Booking again for sure!
Pros:

Easy check in. Great welcoming staff.

2026-01-20 via Nuitee
S
Shawna solo_traveller us
9
2026-01-20 via Nuitee
J
Joshua solo_traveller us
5
2026-01-15 via Nuitee
K
Kincie couple us
8
Pros:

Staff were pleasant!

2026-01-11 via Nuitee
M
Monika family_with_children de
9
Pros:

Sehr gute Lage und gutes Preis-Leistungsverhältnis. Sauber war es ebenfalls.

Cons:

Toilette verstopft leicht. Liegt wohl an der Installation.

2026-01-04 via Nuitee
C
Charles family_with_children us
5
Pros:

Breakfast was good. Coffee was really good. Location was nice. I liked that there was no carpet in the room. Quiet.

Cons:

Bathroom in the room needs updating. Made it feel unclean. There was evidence of possible leaks in different spots throughout the lobby and hallway area as there were towels in a couple corners and under the ice machine..

2025-12-09 via Nuitee
M
Maureen couple us
9
2025-11-29 via Nuitee
H
Hector couple us
10
Pros:

Very clean, comfortable beds.
Very courteous staff
Excellent location

Cons:

Nothing to dislike

2025-11-19 via Nuitee
R
Robert extended_group us
9
Great stay.
Pros:

Breakfast was basic. Location is good.

Cons:

Property is well run.

2025-11-07 via Nuitee
K
Kerstan
10
Pros:

The hotel and room was clean and neat. The bed was comfortable, and I will stay there again.

2025-10-09 via Nuitee
J
Joshua solo_traveller us
5
2025-10-07 via Nuitee
P
Paul solo_traveller us
10
2025-10-06 via Nuitee