Best Western Harker Heights

Hotels
Best Western
9 (284 reviews)
511 Pan American Dr , Harker Heights , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Clean rooms
Cons:
Uncomfortable mattress
Issues with amenities
Persistent smells

Categories

Cleanliness
8.5
Multiple mentions of cleanliness, but some noted issues like smells and unclean bathrooms.
Service
9.5
Consistent praise for staff friendliness and helpfulness.
Location
9.5
Highlighted as a nice and convenient place to stay, close to food options.
Room Quality
8.5
Generally clean rooms but some issues with mattress comfort and odors.
Amenities
8.5
Issues with TV and pool availability, but breakfast was positively received.
Value for Money
9.5
Reviewers felt it was a good deal for the price.
Food and Beverage
9
Breakfast was good with positive feedback, but some variability in coffee quality.
Overall Experience
9
Overall positive experience despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:43

Property Description

Convenient Location
Located in Harker Heights, Texas, just a stone's throw away from Highway 190 and a quick drive to Fort Hood, the Best Western Harker Heights is the ideal choice for travelers seeking comfort and accessibility.

Modern Amenities
Featuring well-equipped guest rooms with complimentary Wi-Fi, microwaves, mini-refrigerators, and coffee makers, we ensure that your stay is as convenient as possible.

On-Site Facilities
Take advantage of our on-site business and fitness centers, along with a refreshing outdoor pool. With free parking available, your stay with us is not only comfortable but also stress-free.

Ready to experience a seamless blend of convenience and comfort? Book your stay at Best Western Harker Heights now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that the pool is closed until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ACT

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 284 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 9
H
Hosea couple us
5
It was ok. It didn’t look like the pictures online.
Pros:

The breakfast was good and the location was good too.

Cons:

I didn’t like that the thick curtains could not close. The lights outside were so bright when I woke up during the night I thought it was morning.

2026-07-23 via Nuitee
G
G solo_traveller us
2
2026-07-21 via Nuitee
H
Hugo family_with_children us
10
2026-07-12 via Nuitee
S
Shelby couple us
2
2026-06-29 via Nuitee
J
Jane solo_traveller us
8
Perfect
Pros:

Pool and breakfast

Cons:

I didn’t like that there wasn’t a Comforter on the bed

2026-06-21 via Nuitee
S
Stephanie solo_traveller us
10
Pros:

It was affordable, clean, and a good location.

Cons:

The elevator was broken, but they gave us a room on the bottom floor so it wasn't of great concern. There were also a TON of ants at the pool with a lot of then being in the water. It looked like that had come from some nearby trees though, so I'm not sure what the property could have really done about that.

2026-06-20 via Nuitee
J
Jolene couple us
3
I hated it. Never again.
Pros:

It wasn’t packed. I see why. The room had the worst smell I have ever smelled. The a/c didn’t hide the smell. My husband and I used so much cologne and perfume when we went to our church event. Over 1500 people for our event and not one stayed where we stayed. It wasn’t even on the list to get. But I had already booked before the list when out and it was 3 miles from the building. That said a lot if the people who live here don’t suggest this place. It’s a problem. They charge you $5 if you don’t turn in your keys. I have NEVER heard of that. I was scared to leave them in the room like I always do. There were different types of hair from the bedding to the bathroom. Disgusting!!

Cons:

The elevator didn’t work. That’s not good when you have a lot of luggage and bags.

2026-06-07 via Nuitee
T
traveler solo_traveller us
6
Broken elevator
Pros:

Very nice hotel, breakfast was good, employees friendly

Cons:

The elevator was broken. No notice was sent so that we could change accommodations. Disabled in our party. Had to climb stairs. Mobility was a problem .

2026-06-06 via Nuitee
M
michelson couple us
1
It sucked never again
Pros:

Nothing at all

Cons:

It smelt like wet rag, the beds were wet and smelled horrible the location sucked and I felt scammed by booking.com

2026-06-06 via Nuitee
D
DONNA solo_traveller us
3
Pros:

The beds were comfortable

Cons:

The elevator has been out of order for over a week and they put us on the 3rd floor. No ac in the halls and it smelled. Carpets looked dirty and there was a dead roach in the bathroom

2026-06-04 via Nuitee
N
Noel solo_traveller us
10
Pros:

Friendly staff, very confortable beds, cleanliness and good breakfasts

2026-05-30 via Nuitee
J
Jaci solo_traveller us
10
Quit and comfortable
Pros:

Convenient location, clean and quiet

Cons:

Sausage only meat selection...I prefer bacon or ham.

2026-05-27 via Nuitee
K
Krisia solo_traveller us
10
Great, pleasant, comfortable
Pros:

The location was perfect, the gym was small but had everything you may need. The facility was so clean. Right across the street from H-E-B. Less than a mile from movie theater, Target, and great shopping plaza. Highly recommend for the price, will be back!

Cons:

N/A

2026-05-21 via Nuitee
B
Brigitte couple us
10
2026-04-16 via Nuitee
L
Leah family_with_children us
4
2026-03-18 via Nuitee
E
Edwin family_with_children us
10
2026-03-16 via Nuitee
E
Edwin family_with_children us
10
2026-03-16 via Nuitee
L
Lisa couple us
4
2026-03-15 via Nuitee
O
Overton family_with_children us
9
2026-02-25 via Nuitee
H
Herbert family_with_children us
10
2026-02-23 via Nuitee