Hexagon International Hotel, Villas & Spa

Hotels
5.8 (314 reviews)
Lot 2 Martintar Road , Nadi , fj

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Nice pool
Cons:
Cleanliness issues
Poor service
Bad room quality
Poor value for money

Categories

Cleanliness
3.38
Several reviews highlighted filthy conditions and cleanliness issues, with reports of cockroaches and unclean surfaces.
Service
5.85
Mixed sentiments with some friendly staff noted, but overall dissatisfaction with the service.
Location
9.39
Central location close to eateries and shopping, praised in multiple reviews.
Room Quality
3.84
Complaints about old furniture, unclean mattresses, and inadequate room conditions.
Amenities
6.37
Amenities met standard expectations, but some issues with air conditioning and facility upkeep reported.
Value for Money
4.33
Many felt the hotel did not provide good value for the price charged.
Food and Beverage
7.38
Pools and restaurants were reported as enjoyable but specifics about food quality were lacking.
Overall Experience
5.85
Overall disappointing experience, marred by poor cleanliness and service despite some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:39

Property Description

Luxurious Accommodation with Tropical Charm

Outdoor Pool and Spa Retreat
Enjoy a refreshing dip in the outdoor swimming pool or indulge in a rejuvenating spa treatment at Hexagon International Hotel. Relax and unwind in the tranquil surroundings of the spa, offering facials and massages using locally made Pure Fiji products.

Delicious Dining and Relaxing Bar
Savor mouthwatering dishes at the hotel's restaurant, where you can dine al fresco by the pool. From grilled meats to flavorful curries, the menu offers a variety of options. Unwind with a local beer or cocktail at the bar, perfect for ending the day on a relaxing note.

Experience the perfect blend of comfort and tropical paradise at Hexagon International Hotel, Villas & Spa. Book now for an unforgettable stay.

Important information:

Please note that a late check-out will incur a charge equivalent to 80% of the room rate, subject to availability on the actual day. If you check out after 17:00, one night's rate will be charged.

There is an administrative fee of 3% on the use of any Credit Card or International Debit Card. There is no fee for the use of any Local Debit Card.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for FJD 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.8
Based on 314 reviews
Cleanliness: 3.38
Service: 5.85
Location: 9.39
Room Quality: 3.84
Amenities: 6.37
Value for Money: 4.33
Food and Beverage: 7.38
Overall Experience: 5.85
M
Mere • couple • nz
4
I have stayed in this hotel in the past and have experienced better
Pros:

Location suited our purpose.

Cons:

1. Check-in staff seemed overwhelmed and not welcoming; despite trying to lift their mood with conversation.
2. The deposit was a surprise - meaning there was no mention in the booking requirements; but there was a notice on the reception counter **The deposit was for potential room damages and was refundable upon check-out after their checks.
3. We checked in around 3.30pm (their required time) and there were no towels until after 10pm - we had to follow up a few times.
4. There was a notice in the room about smoking that could be better worded (less intimidating)
5. When we entered the room there was a dead cockroach, built-up dust on light fixtures- so the hotels basic duty of care was a stark contrast to their expectations of their guests :(

2026-01-20 • via Nuitee
E
Eni • couple • ki
5
Cons:

The room rate does not match with the quality of the room. I think it’s better to see other hotel rooms in Nadi Hotel that offer the same rate but provide more comfortable beds and room in general.

2026-01-19 • via Nuitee
H
Hudson • family_with_children • sb
5
Fare but service could be better.
Pros:

I paid for poolside room expecting it to have two beds as per the infor given. I wanted separate beds cos I was travelling with my teenage daughter. We were given a one bed room. There was no towel in the room. Have to go to the front desk and ask again.

2026-01-19 • via Nuitee
A
Arthur • couple • fj
7
Pros:

Standard

Cons:

N/a

2026-01-19 • via Nuitee
A
Anita • family_with_children • nz
8
2026-01-18 • via Nuitee
A
AshwikaP • Couples • Birmingham, West Midlands, England
2
Wouldn't recommend!!!
Pros:

We stayed here for the day after arriving from Nadi International Airport to rest before travelling to Suva later that evening.

Unfortunately, the room was very dirty, with cockroaches running across the floor and on the bed. There was also a strong stale smell throughout the room. The bathroom had not been cleaned, and no towels were provided—we had to ask twice before receiving them.

When we raised the issues, we were informed that this was the best they could provide for the day because they were fully booked, despite our reservation having been made several months in advance.

Overall, it was a very unpleasant experience, and we would not recommend staying here.

2025-12-27 • via Tripadvisor
T
Tina • couple • au
7
2025-12-23 • via Nuitee
S
SAIVORA • family_with_children • au
1
Strongly NOT recommend to stay.
Pros:

Central location.. close to eateries and shopping centre

Cons:

Old and filthy. Cockroaches and bed bugs in the room. Sleepless night . I booked via booking. com and i got a very poor service. Staff are friendly but hotel need to upgrade their system

2025-12-18 • via Nuitee
F
F750FVbellas • Couples
2
Average Stay with a few Issues
Pros:

There were a few issues during my stay that affected the overall experience. The room had an unusual smell and the AC did not work properly. I was also asked to provide a cash deposit, which was inconvenient, having a credit card option would be much more practical for travelers. While I understand security walking guests to their rooms, I felt uncomfortable when the security staff asked for the key and entered the room. As a solo traveler , this felt unnecessary and impacted my sense of safety.

2025-12-13 • via Tripadvisor
R
Renai • extended_group • au
10
Very relaxing and friendly stay
Pros:

The staff absolutely lovely, pool and restaurant was great . Also Very close to resultants and bars. Only a quick ride in a Taxi or buses to town , beach and airport.

2025-12-11 • via Nuitee
J
John • family_with_children • au
1
Do not do it to yourself
Pros:

Nothing

Cons:

Took out a family size apartment for two nights. Stayed for one night. Issues as follows

- old furniture would be fine but surfaces not cleaned
- shipping labels still on fridge but baby cockroaches visible under sticky tape making up labels
- bed mattress filthy and had blood stains
- overall surface filth - went to local 24 hour store and bought cleaning cloths which quickly became black with grime from cleaning
- upon arrival we were asked for FJD$100 deposit so they could give us tv and a/c remotes. Some were broken.
- it isn’t a tourist area. That said there’s a cake shop in the nearby shopping centre which does very good cakes and is well priced. There’s also a nearby cinema which looks ok but we didn’t go.

If you want to see an area of Fiji where there are basically zero Australian tourists (and possibly no tourists at all) then do visit the local area. Otherwise avoid.

Complained to booking.com who credited booking fee. Complained to hotel and got no response.

2025-12-06 • via Nuitee
A
Ashnil • solo_traveller • nz
3
2025-11-19 • via Nuitee
S
Sanjay • couple • au
3
Reception Staff were very rude and unaccommodating very poor service
Pros:

Very nice pools

Cons:

Room was dirty

2025-11-18 • via Nuitee
J
Jeanette • solo_traveller • fj
8
2025-11-04 • via Nuitee
6
683executivec • Business • Fiji
2
Worst stay ever and staffs lacked experience
Pros:

I stayed at this resort for four nights, and unfortunately, my experience was quite disappointing. My room (606) was never serviced during my entire stay, despite several reminders to the housekeeping department.

The room itself was located far from the main area, and when I requested a porter to help me with my luggage, I overheard an elderly staff member outside speaking in iTaukei, saying “Ratou qori sa rui levu ga na ka eratou vakerea” (meaning “They are asking for too much”). That was quite disheartening to hear as a guest.

It was also concerning that the Indian lady who appears to be in charge stayed in the back office, seemingly making decisions for her team without directly addressing guests or offering any apology.

The rooms are beautiful and well maintained, but unfortunately, the poor attitude and lack of genuine hospitality from some staff really spoil the experience. Smiles at the front desk felt plastic and insincere.

2025-11-03 • via Tripadvisor
K
KAIEA AWIRA • solo_traveller • ki
5
Pros:

The location and the pool

Cons:

The ac is not cool enough, the bed is not in good condition.

2025-10-24 • via Nuitee
K
KAIEA AWIRA • family_with_children • ki
5
2025-10-19 • via Nuitee
S
shivashni • couple • au
1
Pathetic
Pros:

Nope

Cons:

Very slow service from front staff no soap were provided until asked for no mini shampoo or conditioner was provided even we asked for it ..a bar soap given bath room got blocked in 5 minutes water was going all corners of the room no spoons or plates overall pathetic choice to choose this hotel I regret paying 268 fjd for this kind of room. Overall shouldn’t even get 1 star

2025-10-12 • via Nuitee
T
Taniela • family_with_children • fj
10
2025-10-10 • via Nuitee
M
Matairi • family_with_children • fj
8
2025-10-10 • via Nuitee