Grand West's Villas

The gardens and pool are beautiful. Rooms are basic but clean and staff are friendly and helpful. Property needs painting.

Whilst the room we were given was clean and provided with fresh bedding, it was in need of refurbishment and felt a little rough around the edges. It connected to the apartment next door via a flimsy black door, unlocked at the handle and secured only by a small gold latch at the top corner. For added reassurance, we placed a chair under the handle.

We enjoyed a satisfactory night’s sleep until we were awoken at 4:00 a.m. by loud thumping on our door, which we assumed was caused by children playing around. In the morning, there was no hot water. We called reception using the in-room phone, and someone arrived promptly but was unable to fix the issue. We were instead told to use the shower in the neighbouring apartment, which had just been vacated by a family and was in need of cleaning. We had chosen this property mainly for its cost, so we were not expecting luxury, but given the overall experience, we would not choose to stay here again.

Broken power sockets, cables exposed, window stuck open, mold in all bathrooms, general wear and tear of a low quality

Do not believe anything that is listed on expedia for this property. The whole complex is falling apart, there is no air con, no restaurant, more furnishing are broken or just not there, rooms filthy and bed bugs. Photos are all from obviously when it first opened. Expedia knows that this is falsely advertised on here and will not give you a refund as we have just found out. This property needs a bulldozer to fix its issues. We stayed there only for 2 hours before finding new accommodation as it was unsafe for kids.

Do not believe anything that is listed on expedia for this property. The whole complex is falling apart, there is no air con, no restaurant, more furnishing are broken or just not there, rooms filthy and bed bugs.
Photos are all from obviously when it first opened. Expedia knows that this is falsely advertised on here and will not give you a refund as we have just found out.
This property needs a bulldozer to fix its issues. We stayed there only for 2 hours before finding new accomidation as it was unsafe for kids.

Dirty hotel , all things are broken and no wifi. Very bad experience

Rooms are clean and renovated. Close to airport gives air traffic noise

No towels or blankets in room and frog in bathroom.

Was ok, not bad.

Customer service was great but other things were very average

The rooms date back to the early 70’s and are very outdated including furniture and linen .The windows are all heavily fortified like your your doing time in prison.

The receptionist are not very helpful nor welcoming and lastly there is no internet or wifi at this so called place .

Wouldn’t recommend.

What you pay is what you get
Despite slight injection to uplift the tired exhausted facade, and as this was our last option, it was what you pay is what you get. Staff are v friendly albeit it the pool needs a deep cleaning. To my astonishment kids urinating inside the pool and rowdy crowd towards the evening makes in the pool unapproachable. Waking distance to CROWNE and Wailoaloa makes it tolerable
Not booking
Ever
again !

Shower wouldn’t work, cockroach in bathroom

This property other than the friendly staff is absolutely horrendous, room conditions are very poor, no hot water, no proper water pressure, room wax dirty, it’s very outdated, pool has a filthy smell and they charge bond with cash payment only, it’s upsetting Expedia would recommend suck a place on their website, pleas remove this hotel as a option. Thank you

Property is not by the beach but is in walking distance. Lots of local visitors and affordable. Staff are always excellent. Our room had the bear minimal but if you ask the staff they will provide prompt services. I would stay there again.

Room smells very bad, air-conditioning not working and doors dont lock from inside.

Was lots of mosquito, biting, really bad smell I feel like I was in the Chicken farm really bad smell in the farm

The stay was enjoyed by the whole family. Amazing staff and helpful.

Overpriced @$220 night worth maybe $150 only @ best ! Won’t b goin Fiji in future anytime soon !

Old and tired, needs a lot of maintenance and good clean…the staff were lovely and 24hr desk and security guard on site were very reassuring as a single traveler. Good location, short walk to bigger hotels with restaurants and supermarket.