Four Points by Sheraton Anchorage Downtown

Hotels
Four Points by Sheraton
7.6 (503 reviews)
325 West 8th Avenue , Anchorage , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast value
Cons:
Shabby conditions
Maintenance issues
Poor cleanliness

Categories

Cleanliness
5.74
Multiple reviews mentioned the hotel was shabby, stinky, and needed cleaning.
Service
8.71
Helpful and courteous staff mentioned; some negative experiences, but overall positive.
Location
8.75
Several reviews praised the excellent location, easy walking distance from city center.
Room Quality
7.2
Rooms described as spacious but some were dated; issues like a leaking toilet and lumpy pillows were noted.
Amenities
8.23
Decent amenities mentioned, but issues with breakfast service and missing supplies were reported.
Value for Money
7.19
Mixed feedback; perceived as poor value due to high prices relative to quality experienced.
Food and Beverage
7.74
Breakfast had mixed reviews, good bacon but limited selection; included value appreciated.
Overall Experience
7.21
Overall sentiment was mixed; positive location and staff but substantial complaints about cleanliness and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 13:21

Property Description

Luxurious Two-Room Suites
Indulge in our furnished two-room suites, each equipped with a coffee maker for your convenience.

Business-Friendly Amenities
Stay productive with voice mail, data ports, and access to copy and fax services. Valet cleaning service is available, along with limited free parking.

Prime Downtown Location
Located in the heart of downtown Anchorage, our hotel is a stone's throw away from popular attractions like the Dena'ina Civic and Convention Centre, Anchorage Museum, and The Imaginarium.

Experience comfort and convenience at its finest at Four Points by Sheraton Anchorage Downtown. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 503 reviews
Cleanliness: 5.74
Service: 8.71
Location: 8.75
Room Quality: 7.2
Amenities: 8.23
Value for Money: 7.19
Food and Beverage: 7.74
Overall Experience: 7.21
K
Kathrine family_with_children us
7
Thankful for a warm room during a snowstorm
Pros:

The staff was amazing. Very nice and very professional. They were all very responsive to anything we needed. The room was clean and the beds were comfortable. I liked that the room had a separate living room section with a door that could be closed between the sleeping and there. I also like having two tvs in the room - one in the living area and one in the sleeping area. The shades in the room blacked out the light. The room was warm, but not too hot. The host for breakfast went above and beyond.

Cons:

These comments are not the hotel's fault, but I thought I'd write it just in case it helps out any families traveling. Our room overlooked a bus station. There were (seemingly) intoxicated bus riders screaming and fighting and wrestling at odd hours of the evening. It was loud enough to disturb us in our room, but not loud enough for us to not be able to drown out the sound with the tv. Also, there was a large group of non-English speaking young adult males lounging all over the lobby and dining area. It didn't feel like a safe situation, especially during the "happy hour" - although the front desk seemed to handle it fine.

2026-01-23 via Nuitee
G
Ginger solo_traveller us
9
2026-01-20 via Nuitee
R
Raileen family_with_children us
4
Comfortable but way too expensive
Pros:

Shower beds staff
Although bedding was really dirty.

Cons:

Price was outrageous. Older hotel for the price

2026-01-19 via Nuitee
M
Maik couple de
4
die Unterkunft ist das Geld nicht wert
Cons:

die Bilder täuschen über das Hotel, der Lobby und Gastrobereich ist klein, das Frühstück ist schlecht, der gesamte Eindruck ist enttäuschend

2026-01-19 via Nuitee
M
Michael solo_traveller at
1
2026-01-19 via Nuitee
M
Maik couple de
4
Enttäuscht
Pros:

Das Hotel entspricht nicht den Darstellungen auf den Fotos bei booking.

Cons:

Unsauber, sehr teuer, Frühstücksraum chaotisch und mit schlechtem Essensangebot

2026-01-19 via Nuitee
N
Nathalia couple co
10
Pros:

El lugar está perfecto, cerca a un centro comercial y la calle de los bares, muy seguras la zona y acogedor y caliente para la temporada de invierno en la que estuvimos

2025-12-31 via Nuitee
V
Vinod couple us
7
Pros:

The property is centrally located, and easy to attend business meetings and conferences. The presence of a restaurant is a big plus.

Cons:

I had to wake up in the night due to heavy weed smell. I reported this to the management, and they were quick to address it. The lack of a mini fridge and a microwave in the room makes it a disadvantage when one wants to save food for later.

2025-12-12 via Nuitee
S
Scott couple us
10
2025-11-02 via Nuitee
A
Anish family_with_children in
10
Conveniently located comfortable hotel in Anchorage
Pros:

Great location, clean, spacious room, helpful and courteous staff.
Easy walking distance from the city centre.
Excellent breakfast at only 5 dollars, with courtesy tea and coffee available at all times.

Cons:

Nothing to dislike

2025-10-30 via Nuitee
M
Manolis family_with_children gr
10
2025-10-25 via Nuitee
G
Gabriele couple de
6
Pros:

Die zentrale Lage

Cons:

Unmotiviertes Personal an der Rezeption

2025-10-12 via Nuitee
T
Tom
10
Pros:

Staff was awesome, rooms were clean!

2025-10-08 via Nuitee
N
NIKOLAOS family_with_children gr
10
2025-10-06 via Nuitee
J
Justin friends
6
Pros:

The hotel did a good job with keeping up on the cleanliness and the staff was friendly. However, the property is very dated, worn out, cheap furnishings and the location was less than ideal. The private security and steal fencing was used to provide security but the close proximity to the homeless population made it an uncomfortable experience. Will not stay here again.

2025-09-28 via Nuitee
R
Robert L. partner
10
Pros:

The staff truly made the stay, welcoming, warm and kind. The breakfast was great as well and area is convenient. The rooms were clean and spacious. To get into the hotel after hours must use key and there was security which is uncommon for hotels we’ve been to but it didn’t feel unsafe. Perhaps extra precautions? But would recommend

2025-09-25 via Nuitee
S
Smith partner
8
Pros:

The dryers could use an upgrade. Other than that, it was a great stay

2025-09-25 via Nuitee
V
Virginia
10
Great place to stay in Anchorage
Pros:

The room was clean. The location was right downtown. And the beds were very comfortable. And the staff was great to work with.

2025-09-24 via Nuitee
M
Michele
10
Pros:

The room was nice. It isn’t in the best area but we only were there one night and it is really convenient for the cruise. Lots of people that were going on our cruise stayed there.

2025-09-16 via Nuitee
O
OnAir107324 Family
4
Shabby and stinky
Pros:

A shabby hotel with a stinky elevator. The whole place could use a high pressure steam cleaning and airing out from top to bottom. The pillows are lumpy. The breakfast buffet has a limited selection, the bacon is good, the eggs are dire. It's saving grace is the lovely staff who do their best with what they are given to work with.

2025-09-15 via Tripadvisor