Hampton Inn & Suites Woodland-Sacramento Area

Hotels
•
Hampton Inn
8.2 (259 reviews)
2060 Freeway Drive , Woodland , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Comfortable beds
Convenient location (near freeway and market)
Tasty/varied breakfast
Clean rooms mentioned by many guests
Cons:
Reservation and manager-related problems leading to extra charges
Poor in-room coffee / lack of Keurig
Black mold and water damage reported in some rooms
Thin walls / noisy neighbors
Occasional elevator issues and parking concerns

Categories

Cleanliness
7.4
Many guests said rooms were clean and beds comfortable, but several reports of black mold in the shower, water damage on windowsills, and an empty shampoo/conditioner bottle indicate inconsistent housekeeping.
Service
8.6
Multiple mentions of very friendly and helpful front-desk staff and managers; however, there are serious complaints about reservation handling and an uncooperative manager in isolated but impactful cases.
Location
9.2
Frequently praised as a convenient location for travelers (near freeway and market) and useful for overnight stops; some noise due to proximity to freeway and thin walls but location is overall a strong positive.
Room Quality
7.6
Beds were repeatedly described as comfortable, but room quality is mixed due to thin walls/poor sound insulation, occasional water damage, and cosmetic issues noted by guests.
Amenities
7.8
Breakfast offerings and some lobby services were appreciated; notable negatives include terrible in-room coffee for some guests, requests for Keurig machines, and elevator reliability issues.
Value for Money
6.8
Perceived value is lowered by reports of booking/reservation disputes that resulted in guests being charged additional amounts and by comments about cheaply built construction.
Food and Beverage
8.5
Breakfast received multiple positive comments for variety and taste; coffee quality was criticized (some called it terrible), producing a mixed but overall positive food score.
Overall Experience
9.7
Majority of stays described as very positive (comfortable beds, friendly staff, good breakfast, convenient location); a minority experienced severe reservation/management failures that negatively impacted those guests, but most reviews reflect a strong overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Convenient Location
Situated just off motorway I-5 and a short distance from Sacramento International Airport, Hampton Inn & Suites Woodland-Sacramento Area offers easy access for travelers.

Complimentary Amenities
Enjoy free high-speed internet access throughout the property, in-room coffeemakers, and a delicious hot breakfast every morning. Take a refreshing dip in the outdoor pool or stay active at the fitness centre.

Nearby Attractions
Explore attractions like the Hedrich Agricultural Museum and the Hays Antique Truck Museum, both a quick drive away. Unwind with a glass of wine at Satiety Winery or admire the scenery from the Sacramento River Train.

Experience comfort and convenience at Hampton Inn & Suites Woodland-Sacramento Area.

Important information:

Guests must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 259 reviews
Cleanliness: 7.4
Service: 8.6
Location: 9.2
Room Quality: 7.6
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 8.5
Overall Experience: 9.7
S
Sara • extended_group • us
8
Pros:

The staff was super friendly. Everything was clean. The bed was comfortable.

Cons:

Nothing really

2026-10-30 • via Nuitee
G
Greg • extended_group • us
9
2026-10-28 • via Nuitee
J
Jose • couple • us
10
Great
Pros:

Great location-comfy beds

2026-10-25 • via Nuitee
R
Richard • couple • us
6
Just ok
Pros:

YOUR COFFEE WAS TERRIBLE ,NEED KERIG COFFEE MAKERS IN ALL ROOMS. OR AT LEAST SOME GOOD DARK ROAST IN LOBBY

Cons:

COFFEE and BREAKFAST WAS UNACCEPTABLE 9PX

2026-10-21 • via Nuitee
S
Steven • couple • us
10
2026-10-16 • via Nuitee
D
diane • extended_group • us
10
Great front desk
Pros:

Clean and well situated

Cons:

Parking

2026-10-16 • via Nuitee
M
Matthew • solo_traveller • us
10
Pros:

The manager who checked the sand was exceptional customer service

2026-10-14 • via Nuitee
K
Kathleen • solo_traveller • us
9
2026-10-13 • via Nuitee
A
Angel • family_with_children • us
9
Pros:

The breakfast was tasty. The staff was friendly.

Cons:

N/A

2026-09-17 • via Nuitee
M
Michael • couple • us
1
The WORST
Pros:

Absolutely nothing

Cons:

Everything starting with the manager. I had called booking . Com to ensure that my stay was for the 8th.
I had put in a request to change to the 7th (on the 5th) and was told I would receive an answer in 48hours, which would have left me in limbo (11 hour drive from home to the property.
I thought the young lady I spoke to had it all reconfirm for the 8th. The manager was very aware, as soon as she saw my ID she said “you were a no show for yesterday” and the only way to stay was to spend an additional $500, for the two rooms I had already paid $300 for. So no thank you NEVER stay at Hilton properties ever again nor will I ever use YOUR services again!

2026-09-13 • via Nuitee
M
Michael • extended_group • us
1
TERRIBLE: do yourself a big favor and avoid this property at all cost!
Pros:

the location right off the freeway was what I wanted

Cons:

Between Booking -com and the hotel staff they completely screwed up my reservation.
I had spoken with Cherie J on 8/5 about the possibility of changing my reservation to the 7th but midway through the call I learned that I won't be able to get a room in Long Beach on the 8th so I asked her to ensure that my reservation remained on the 8th.
When I arrived on the 8th I was told I was a "no show for the 7th. The "manager" was very uncooperative and refused to honor my reservation and the price I had paid. I was force to paid about $200 more ($500 total) for the same rooms over and above what I had already paid Booking.com. I spoke with Irene shortly after and she informed my that I would be getting a refund of my initial $304 payment via booking.com, but as of this morning (8/22) still no refund to my card.
The hotel itself is cheaply built, we could hear the man upstairs stomping around and the wall were so thin that we hear our neighbors having a conversation.
Based on the above, even though I am a hilton Honors member I will never stay at another Hilton property ever again.

2026-08-22 • via Nuitee
J
Jesus • extended_group • us
10
Muchas gracias
Pros:

Su servicio

Cons:

Nada

2026-08-21 • via Nuitee
L
Larry • couple • us
10
Very pleased. Hilton does it right.
Pros:

Bed was super comfortable. Receptionist was very friendly and helpful. After driving many hours we arrived about 9:00pm. The lady at the front desk offered to make a fresh pot of coffee. Great experience.

Cons:

Nothing

2026-08-16 • via Nuitee
L
Leonarda • extended_group • gg
8
2026-08-05 • via Nuitee
A
Anthony • family_with_children • us
6
Location needs some love, not up to Hilton standards
Pros:

The staff was very polite and was very accommodating with the room choice, they moved us from the room across the elevator to a larger room. The location wasn’t bad, even being next to the freeway, it wasn’t that loud. The breakfast in the morning wasn’t bad, and there were a lot of options.

Cons:

Overall, the location needed a lot of love. There was black mold in the shower, and water damage on the windowsill and the window shade. The elevator also stopped working twice, and they had to go manually reset it, so we had to use the stairs a few times.

2026-08-04 • via Nuitee
S
Slocik • solo_traveller • us
8
Very solid stay
Pros:

The included breakfast was delicious and included many items.

Cons:

Came into a room with a completely empty shampoo conditioner bottle. Do they not check the bottle levels in the shower?

2026-08-03 • via Nuitee
M
Mary • couple • us
10
Out stay was very comfortable. Staff was friendly and helpful. Property was neat and clean. Will definitely stay again
Pros:

Property was very clean

Cons:

I do not have any complaints about the property

2026-07-20 • via Nuitee
P
Pamela • solo_traveller • us
7
Pros:

The location is great for me, having to drive from So. Cal. to Oregon. I stop for a night in Sacramento/Woodland halfway. I also like the location because it's near a Nuggets Market. (I love that Market for their hot food selection. I can get a full dinner for a reasonable price.)

2026-07-20 • via Nuitee
C
Catherine • family_with_children • us
9
2026-07-19 • via Nuitee
L
Len • solo_traveller • us
10
2026-07-15 • via Nuitee