BYPILLOW Goldoni

Hotels
Pillow
9 (24 reviews)
Via Borgognissanti 8, Florence, FI, 50123 , Florence , IT

Facilities

Offsite parking discounted rates available
Free WiFi
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Bicycle rentals nearby
Multilingual staff
Front desk (limited hours)
Smoke-free property
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Modern interior

Categories

Cleanliness
9.25
Guests appreciated the cleanliness of the hotel and rooms throughout the reviews.
Service
9.25
Staff were described as friendly, welcoming, and responsive in various reviews.
Location
9.25
The location was consistently mentioned as good, walkable, and convenient.
Room Quality
8.75
Rooms were described as clean and modern, but one review noted the building as old.
Amenities
8.75
Amenities were not specifically mentioned, assumed standard quality for this hotel tier.
Value for Money
8.75
There are no specific comments on value for money, assumed standard quality for this hotel tier.
Food and Beverage
8.75
Food and beverage options were not discussed, assumed standard quality for this hotel tier.
Overall Experience
9.25
Overall positive impressions with a recommendation to stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:27

Property Description

Cozy Accommodations
20 air-conditioned rooms offer a comfortable stay with minibars, LCD TVs, and free Wi-Fi. Enjoy modern amenities like safes and desks for your convenience.

Central Location
Explore nearby attractions like Pitti Palace and Ponte Vecchio within walking distance. Immerse yourself in the rich history of the Downtown area.

Convenient Amenities
Indulge in complimentary Wi-Fi, concierge services, and a coffee shop on-site. Unwind at the bar/lounge after a day of sightseeing.

To experience the allure of Florence, book your stay at BYPILLOW Goldoni today in Santa Maria Novella.

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

9
Based on 24 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
M
Mateus
10
Pros:

Localização excelente, quarto muito espaçoso, camas bem comfortáveis e limpo.

2025-10-04 via Nuitee
L
Luiz
8
Pros:

Fomos muito bem recebidos em nossa chegada. Ótima localização. Quarto confortável. Recepção prestativa, porém funciona até as 04:00h, e não funciona pela manhã!

2025-09-29 via Nuitee
K
Kathy partner
8
Pros:

Had the standard ByPillow brand as far as a great little sitting/amenity room with free water, coffee and luggage storage. Front desk hours are limited but access to building after hours was not a problem. No food available in the building but great places to eat early to late right across the street. Drawbacks were a very dreary entry that was not inviting at all and the ByPillow brand room scent was overdone and overwhelming. Suggest unplug the room freshener asap once you check in or if you have any sensitivity to perfume don’t pick this as your place to stay. Overall like the brand and would recommend.

2025-09-29 via Nuitee
A
Anders
8
Pros:

Good location

2025-09-28 via Nuitee
R
RYOKO
10
Pros:

部屋は清潔で過ごしやすく、内装もモダンで素敵でした。スタッフの方も朗らかでとても親切でした。

2025-09-14 via Nuitee
T
Tarah partner
10
Pros:

What I appreciated most was how clean the hotel and our room were. The location was very walkable and convenient but quiet, despite some construction noise in the morning. Also, the staff were very kind and welcoming.

2025-09-11 via Nuitee
A
Amanda Sovannary
10
Pros:

Wonderful stay here, friendly service and clean room. I personally appreciate that everything was close by and within walking distances whether it’s a restaurant, cafés or sights to visits. Overall a great location!!

2025-09-06 via Nuitee
C
Chichi family
10
Pros:

They were very responsive and very funny upon checkin. Really enjoyed our stay - would recommend.

2025-09-01 via Nuitee
H
HIROAKI family
8
Pros:

普通のホテルと違っていて少し戸惑うところがありますが、すぐに把握できます。
ファミリールームはとても広くて、清潔、冷房もしっかり効いていました。

2025-08-29 via Nuitee
H
Hassan
8
Pros:

Old building but clean and safe

2025-08-21 via Nuitee
T
Tara family
10
Pros:

Property was easy to find, staff were friendly and helpful. Location was great!

2025-08-09 via Nuitee
P
Priscila
10
Pros:

All good !

2025-08-04 via Nuitee
N
Nubia Marlin family
10
Pros:

Excelente!

2025-07-15 via Nuitee
Y
Yanet
10
Pros:

Outside it was kind of weird but inside it

2025-07-11 via Nuitee
Y
Yan
10
Pros:

Super friendly service

2025-06-17 via Nuitee
V
Verified traveler
10
Great location and nice, modern rooms
Pros:

Great location to see the sights! Modern interior in an older building. Nicely decorated rooms. and access to a lounge with seating for many. Coffee and tea in both room and lounge.

2025-04-10 via Nuitee
J
Jean-Marie family
10
Pros:

The staff was very nice, hotel was very clean and nice, room was perfect. It was quiet, very updated, very clean and had cleaning service. I would definitely recommend.

2025-04-10 via Nuitee
D
Demi
10
Pros:

Amazing experience, room super clean, bed comfy, staff was lovely. Easy to find. Allow you to store you belongings on check out

2025-01-24 via Nuitee
S
Scenic64269692327 Family be
10
Simple comfort in the heart of Florence
Pros:

Clean, simple and comfortable rooms in the heart of the ancient city center. The location is super. The rooms are small but equipped with all comforts. The staff is friendly and professional. Very good quality-price ratio. However, you need to know that you have to pay to park your car,at this hotel as everywhere here in Florence, and it doesn't come cheap: 50 euros a day!

2025-01-03 via Tripadvisor
K
Kimberly
10
Pros:

This is an absolutely amazing value for the money. Modern, clean, perfect location. Will definitely stay here again.

2024-11-20 via Nuitee