London Luton Vale Hotel

Hotels
IHG
8.2 (116 reviews)
Butterfield, Hitchin Road, Stopsley, Luton, England, LU2 8DL , Luton , GB

Facilities

Meeting rooms
Fitness facilities
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable bed
Easy to find
Cons:
Not clean
Poor food quality
Rooms need upgrading

Categories

Cleanliness
6.18
Not clean; blood stains on sheets and dust under the bed.
Service
9.99
Friendly and helpful staff, excellent service noted.
Location
9.69
Conveniently located, 20 minutes walk to nearby shops and restaurants.
Room Quality
7.14
Rooms need upgrading; beds were uncomfortable with sticking springs.
Amenities
8.17
Basic amenities provided, needing improvements.
Value for Money
8.63
Perceived as poor value given the quality.
Food and Beverage
6.18
Poor quality food and drinks; more like a travelodge.
Overall Experience
9.65
Overall experience supported by good service but marred by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:58

Property Description

Experience a perfect blend of comfort and convenience at London Luton Vale Hotel, nestled in the heart of Luton.

Unmatched Amenities
Indulge in our well-appointed guestrooms featuring modern conveniences like LCD televisions and deep soaking bathtubs. Stay connected with complimentary wired and wireless internet access throughout the property.

Dining Delights
Savor exquisite cuisine at our Pavilion Restaurant, where you can enjoy delightful garden views while you dine. For those looking for convenience, room service is readily available during limited hours.

Ideal for Events
With over 1,000 square feet of versatile conference space, we cater to all your business and event needs, ensuring a seamless experience from start to finish.

Escape to relaxation and book your stay at London Luton Vale Hotel today!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.2
Based on 116 reviews
Cleanliness: 6.18
Service: 9.99
Location: 9.69
Room Quality: 7.14
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 6.18
Overall Experience: 9.65
S
Sarah
8
Lovely stay either side of our holiday.
Pros:

It was a clean and comfortable room both sides of our holiday. Tea tray and toiletries also included and lovely to have blackout curtains.

2025-09-21 via Nuitee
R
Reema family
8
Pros:

Parking was very expensive

2025-09-16 via Nuitee
S
Selliah Victor
8
Convenient
Pros:

Friendly staff. 20 minutes walk to the nearby shops and restaurants

2025-09-13 via Nuitee
J
Jeff family
6
Pros:

Staff were great but property is tired and in between conversation to holiday inn. Also not clean, blood staines on sheets, made the mistake of looking under the bed, etc

2025-08-30 via Nuitee
J
Jason
10
Excellent service
Pros:

We arrived very early in the morning 1am. Hotel responses very pleasant helpful. Service excellent

2025-08-29 via Nuitee
P
PRITESH family_with_children
8
Pros:

Hotel going through maintenance but quality of rooms and needing and washroom were poor, regardless of maintenance. Only stayed at this hotel as it was close to venue.

2025-08-28 via Nuitee
S
Sunita family
6
Pros:

Needs upgrading and there is a clear damp smell.

2025-08-22 via Nuitee
L
Linda family
10
Pros:

Easy to find. Good facilities. Comfortable bed

2025-08-11 via Nuitee
C
Charlotte family_with_children
2
Pros:

I don’t normally leave reviews but the beds were so awful! My 4 year old son even said he couldn’t sleep in his bed because it was ‘bumpy’ the springs were sticking out!

2025-08-03 via Nuitee
I
Ian
4
Poor
Pros:

Poor quality food and drinks . More like a travelodge

2025-07-29 via Nuitee
V
Verified traveler
8
Very good
Pros:

Aside from the shower hose which was damaged and slightly leaking. Everything else was great.
Facilities were great. Wifi was great.
Beds were comfy.
Can't comment on the food as I did not dine here.

2025-07-07 via Nuitee
B
Barbara partner
6
Pros:

Tired decor in rooms in need of update especially the carpets.
Staff very friendly and helpful.

2025-06-27 via Nuitee
G
Gary
6
Pros:

Staff are the plus here, the room was quite shabby with any amount of stains on carpets, bathroom was clean, breakfast ok.

2025-06-15 via Nuitee
J
James
8
Pros:

Parking is a rip off.

2025-06-08 via Nuitee
L
lucy family
6
Pros:

This property houses a lot of people who are homeless along with their families. Lots of single people who also look like they have just got out of prison. £10 each day for parking and breakfast £12.50 each on top of £160 a night stay. Overpriced. However great location for Luton regional pool. Rooms look a little tired. Staff are exceptional.

2025-05-11 via Nuitee
V
Verified traveler
2
Pros:

Check in was a very bad experience

2025-05-09 via Nuitee
D
Darren
6
Decent place for a night when passing through
Pros:

Overall a good stay and the hotel provided everything I needed - comfortable room, working space, toothpaste (!), food and drink. Exterior looks tired but inside ok. Parking at an additional £10 feels steep. Staff were attentive and helpful when asked. Unfortunately in the morning another guest was conducting a very loud, shouty/sweary phone call in the outside seating area with a young child, and didn't seem to be approached to calm down or stop. Quite disturbing really. Other than that, perfectly fine!

2025-03-25 via Nuitee
D
David
6
Gone downhill
Pros:

This property is looking very tired. The standard of cleanliness particularly in the lifts and the bedroom carpets (covered in stains) left a lot to be desired.
Food and restaurant very average.

2025-03-20 via Nuitee
E
Eric
8
Pros:

The hotel is a bit derelict on the outside but the friendliness and attentiveness of the staff makes up for that in short time.

2025-03-19 via Nuitee
N
Navi
8
Good value
Pros:

Room was comfortable and liked that it had a fridge so i could buy lunch items. Several friends stayed together at the hotel, and it was great to have us all together.

Only downside was a friend having to pay for parking to visit me for longer than 30 min!

2025-03-14 via Nuitee