Best Western Heritage Inn & Suites

Hotels
•
Best Western
8.5 (344 reviews)
146 Heritage Parkway , Broussard , us

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Comfortable rooms
Cons:
Inconsistent room cleanliness
Breakfast options could improve
Miscellaneous service issues

Categories

Cleanliness
8.21
Generally clean, but issues noted with room cleanliness not being consistent.
Service
9.18
Staff was friendly, helpful, and provided a welcoming atmosphere.
Location
8.72
Great location, convenient for activities and access.
Room Quality
8.17
Rooms were comfortable but some discrepancies with booking.
Amenities
8.2
Good facilities, but lack of requested travel cribs noted.
Value for Money
8.66
Offers a good value considering services provided.
Food and Beverage
8.21
Good breakfast; though some items could be improved.
Overall Experience
8.68
Overall, a pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:15

Property Description

Convenient Location

Located just off U.S. Route 90 and minutes from Interstate 10, Heritage Inn and Suites in Broussard, LA offers easy access to nearby golf courses and popular attractions like the Zoo of Acadiana and Spanish Lake.

Fine Features and Amenities

Guests can enjoy complimentary high-speed Internet, a refreshing outdoor pool, and a delicious hot breakfast with a variety of options. Business travelers will appreciate the convenience of on-site business services and well-equipped guest rooms.

Nearby Entertainment and Dining

Situated in the pedestrian-friendly Broussard Commons, the hotel is surrounded by a variety of entertainment venues, shopping centers, and dining options within walking distance. Explore the vibrant local scene during your stay.

Book your stay at Heritage Inn and Suites for a memorable experience in Broussard, LA!

Important information:

You must show a valid photo ID and credit card upon check-in.

When traveling with pets, please note that an extra charge of 20$ US per pet, per night applies. Please note that a maximum of 2 pets is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BTR

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 2 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 344 reviews
Cleanliness: 8.21
Service: 9.18
Location: 8.72
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
P
Peterlon • couple • us
10
2026-06-22 • via Nuitee
L
Lauren • solo_traveller • us
8
2026-06-22 • via Nuitee
N
Nichole • solo_traveller • us
10
2026-06-21 • via Nuitee
K
Kristie • solo_traveller • us
1
Terrible experience
Pros:

The ladies at the front desk were pleasant and nice.

Cons:

Housekeeping was not helpful and rude. They didnt have pillows for the sofa bed. They said they didnt have extra pillows.
Went down to breakfast in the morning, my grandson made a waffle and I made a bagel only to find out they were out of butter.
The blanket on the bed had a stain and when we unfolded the sofa bed there was old candy stuck to the mattress.
We will not be staying here again.

2026-06-20 • via Nuitee
A
Aquarius • couple • us
10
2026-06-15 • via Nuitee
T
Tammy • solo_traveller • us
10
Pros:

Very clean , good location

Cons:

Should be notify about the 100.00 damaged cost when booking room

2026-06-14 • via Nuitee
H
Heather • solo_traveller • us
7
2026-06-12 • via Nuitee
A
Annette • solo_traveller • us
9
2026-06-09 • via Nuitee
A
Alexis • couple • us
10
2026-06-06 • via Nuitee
B
Blake • solo_traveller • us
8
2026-06-05 • via Nuitee
J
Jeremy • family_with_children • us
9
2026-06-03 • via Nuitee
J
Jackie Dewayne • solo_traveller • us
8
Good
Pros:

Location was the only reason I chose this location. So for my business reason it sufficed.

Cons:

Nothing

2026-06-01 • via Nuitee
J
Jacky • couple • au
9
Pros:

Really enjoyed it. Staff were friendly and breakfast was well stocked. Gym looked good.

2026-06-01 • via Nuitee
M
mary • couple • us
9
Nice lil wkend stay will stay again
Pros:

Comfy, Clean and Friendly Staff

Cons:

Ac was loud and tv needs more channels for movies

2026-05-23 • via Nuitee
D
Danielle • extended_group • fr
9
À recommander lors d’un road trip. Petit resto misfits à côté très bien
Pros:

Accueil très sympathique de la personne.

2026-05-22 • via Nuitee
R
Ronald • couple • us
7
Our stay was good…except for the breakfast!
Pros:

The choices for the breakfast were almost nonexistent! The room was nice and clean. The body wash was empty!! There were only 2 washcloths!

Cons:

We were very, very disappointed with the breakfast!

2026-05-18 • via Nuitee
L
Lakeyla • solo_traveller • us
8
Nice & cozy!
Pros:

The rooms were cozy & quiet & very clean.

Cons:

The pool was extremely dirty so I didn’t get to enjoy that amenity. The breakfast could use a little revamping & a wider variety of items.

2026-05-17 • via Nuitee
A
Abbie • family_with_children • us
8
2026-05-16 • via Nuitee
S
sasha • family_with_children • us
10
Pros:

It was in a nice location, very clean and front desk was very friendly and helpful

2026-05-11 • via Nuitee
G
Gale • couple • us
10
2026-05-10 • via Nuitee