Travel Inn & Suites Innisfail

Hotels
Independent
8.4 (164 reviews)
5004 42nd Ave, Innisfail, Alberta, T4G 1S7 , Innisfail , CA

Facilities

Health or beauty spa nearby
Express check-out
Free WiFi
Express check-in/check-out
Wheelchair accessible
Conference space
Golfing nearby
Hiking/biking trails nearby
Television in common areas
Scooter/moped rentals nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good value for budget
Cons:
Cleanliness issues
Outdated room quality
Limited amenities

Categories

Cleanliness
7.15
Several mentions of cleanliness issues and a specific concern about potential bed bugs.
Service
9.65
Staff was frequently described as friendly and helpful.
Location
9.65
Convenient location with access to shops and dining options.
Room Quality
7.15
Some rooms were described as outdated and experiencing wear and tear.
Amenities
7.15
Complaints regarding the limitations of available amenities.
Value for Money
9.65
Good value for budget travelers, but quality concerns were highlighted.
Food and Beverage
7.15
Limited breakfast options and complaints about the breakfast area.
Overall Experience
9.65
Positive experiences reported despite several issues; suitable for budget travel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:23

Property Description

Convenient Amenities Enjoy complimentary wireless internet, a TV in the common area, and a vending machine. Get bicycle tour information and bike storage.

Featured Amenities Take advantage of express check-out, complimentary newspapers, and laundry facilities. Host events with 550 sq ft of conference space.

Comfortable Guestrooms Individually furnished rooms with microwaves, flat-screen TVs, and free Wi-Fi. Relax in deep soaking bathtubs with premium toiletries provided.

Escape to Travel Inn & Suites Innisfail in the heart of the business district, just minutes away from local attractions. Book now for a memorable stay!

Important information:

  • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.4
Based on 164 reviews
Cleanliness: 7.15
Service: 9.65
Location: 9.65
Room Quality: 7.15
Amenities: 7.15
Value for Money: 9.65
Food and Beverage: 7.15
Overall Experience: 9.65
D
David
10
Pros:

Good place for last minute stay. Cheaper than otbers.

2025-10-03 via Nuitee
M
MARGARET partner
10
Pros:

Everything was great 👍

2025-09-28 via Nuitee
L
Lloyd
4
Pros:

The locationa dn price were good.
What I didn't like is that my wife is very sensitive to smoke and we could smell smoke in the hall ways and as the doors don't seal well it comes into the room.
One other thing as we left the door thru the front entrance was locked and we couldn't get out, not sure why and didn't have to check the back door as someone just happened to come in the front and let us out.

2025-09-08 via Nuitee
S
Shawn
8
Pros:

Quiet, staff was great. Close to amenities.

2025-09-06 via Nuitee
L
LOIS
10
Pros:

The room was very clean, and the manager Rod and staff were friendly and helpful.

2025-08-30 via Nuitee
D
Dave Inder
10
Pros:

enjoyed

2025-08-30 via Nuitee
J
Jd
10
Pros:

I had a really great stay at Travel Inn & Suites in Innisfail. The room was clean, comfortable, and quiet, and the staff was friendly and welcoming throughout my visit. The property felt safe and was conveniently located near shops and dining options. Overall, an excellent experience and I’d definitely stay here again.

2025-08-29 via Nuitee
M
Michelle family
2
Pros:

Dirty, run down, service with attitude, and slow, tiny room for breakfast with limited seating, we could not get breakfast either day because of the crowding, took the kids swimming, it was gross. I just read a review from 2 weeks ago that a woman found a bed bug, now I’m paranoid we brought them home without knowing it.

2025-08-27 via Nuitee
S
Salman
2
Pros:

Never book this motel again

2025-08-26 via Nuitee
C
Cheryle family
8
Pros:

Friendly and safe for a very budget hotel.

2025-08-19 via Nuitee
B
Bette
8
Pros:

not a busy well used facility by travelling public, older facility needing and getting some upgrades. Some long stay residents. it was quiet and met our needs. Coffee maker would be nice.

2025-08-18 via Nuitee
M
manoj
8
Pros:

Good to stay in vacation time quite place

2025-08-16 via Nuitee
D
Daelin
10
Pros:

👍

2025-08-16 via Nuitee
M
Michelle partner
6
Pros:

Very basic. Bed duvet was torn had holes in it. Carpet is sticky. Sheets are dark grey. Pillows are like a couch pillow. One towel dark grey. Fridge was not on. No coffee maker or hair dryer. You get what you paid for

2025-08-14 via Nuitee
C
Carmen family
4
Pros:

Have stayed in the past and the rooms were great and remodeled. The room this time was very dated and rough looking. They always have an issue Expedia when it comes to paying. Owner friendly and tries.

2025-08-13 via Nuitee
A
Akhila family
8
Pros:

There were 2 beds it was comfortable.

2025-08-09 via Nuitee
N
Norm partner
8
Pros:

Down spouts across sidewalks. Haven't slept on bed. Otherwise suited our needs.

2025-08-08 via Nuitee
S
Sashya
8
Pros:

Con

2025-08-04 via Nuitee
L
Lawrence
8
Pros:


My rating isn't based on a comparison with top- of- the-line hotels that cost four times as much as this one because only an idiot would expect luxury accommodations at this price. For people who just want a cheap place to sleep for the night, this hotel serves the purpose just fine. It's in a convenient spot right as you come into town and close by the majority of Innisfail's businesses. It's an older building that could stand some renovation but the staff was friendly, the bed was comfortable and all was very quiet and peaceful so can't really ask for much more than that. Still, the fact that it is an older building exhibiting some wear and tear prevents me from awarding a full five stars which I feel would be deceptive.

2025-07-29 via Nuitee
B
Brooklyn
2
Pros:

Our room was broken into. Asked property for partial refund, they won't give us anything back.

2025-07-28 via Nuitee