Ibis Bilbao Centro

Hotels
ibis
8.4 (8986 reviews)
General Concha, 28 (Concha Jeneralen Kalea, 28) , Bilbao , es

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cleaning service
Cons:
Cleanliness issues
Noisy at night

Categories

Cleanliness
7.66
Several reviews mentioned cleanliness positively, but one highlighted issues, leading to a lower score.
Service
9.33
Many reviews praised the friendliness and helpfulness of the staff.
Location
9.17
The location was frequently mentioned as excellent and convenient.
Room Quality
8.12
Some guests appreciated the comfort of the bed but noted issues regarding the size of some rooms.
Amenities
8.15
Good amenities like water dispensers and varied breakfast options received mixed reviews.
Value for Money
8.61
Reviews indicated that the hotel offers good prices considering its location and service.
Food and Beverage
7.66
The breakfast quality received mixed feedback, which lowered its rating.
Overall Experience
8.53
Overall, guests felt it met their expectations despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:08

Property Description

Modern Design Rooms with Satellite TV
Experience comfort and style in our air-conditioned rooms at Ibis Bilbao Centro. Enjoy modern design and satellite TV for your entertainment needs. Each room features wooden floors, simple décor, a private bathroom, and free limited Wi-Fi access.

Convenient Location and Nearby Attractions
Located in the heart of the city, our hotel is just a short stroll from the iconic Guggenheim Museum and Indautxu Metro Station. Explore the vibrant surroundings with ease, including the old town, Arriaga Theatre, Palacio Euskalduna, and the Fine Arts Museum, all within walking distance.

Delicious Buffet Breakfast and On-Site Bar
Start your day right with a buffet breakfast available from 6:00 to 11:00. Unwind at our on-site bar offering a variety of drinks and snacks. With several restaurants nearby, culinary delights are just a few minutes away.

Book your stay at Ibis Bilbao Centro for a memorable and convenient experience in Bilbao!

Important information:

Reservations made with breakfast included are not going to include the breakfast for children's 11 years old or under. This service will have an extra cost of 5,50 € per child per night.

Please check availability with Ibis Hotel Centro if you would like children under 18 to be in the same room.

Please contact the property for directions.

License number: HBI01209

To avoid the Low Emissions Zone, we inform you that you must take the Zabalburu exit and go down Juan de Garay. We remind you that LEZ hours are from 07:00 to 20:00 from Monday to Friday and without restrictions on weekends and holidays.

Our hotel is just outside the ZLE (Zone of Low Emissions) and we must add an information about it in Property description. Guest coming by car must not enter in the ZLE to avoid fine. To reach the hotel by car, it is highly recommended to take exit 116C direction "Zabalburu" form A8 Motorway.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 8986 reviews
Cleanliness: 7.66
Service: 9.33
Location: 9.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.53
M
margherita solo_traveller it
6
2026-05-09 via Nuitee
S
Serena family_with_children it
8
Pros:

Colazione e posizione

Cons:

Pulizia

2026-05-09 via Nuitee
F
FP couple es
4
Hotel ruidoso y caro.
Pros:

Es centrico

Cons:

Mucho ruido en la calle por la noche, esta al lado de Discotecas y no se descansa bien. El precio es muy alto para la calidad de la habitación.

2026-05-09 via Nuitee
C
Cristina solo_traveller pt
7
Pros:

Pequeno almoço

Cons:

Higiene e limpeza do quarto

2026-05-09 via Nuitee
M
martin family_with_children nl
6
Cons:

Rooms are pretty small

2026-05-09 via Nuitee
S
Sylwester couple pl
9
Dobra lokalizacja i parking na miejscu
Pros:

Lokalizacja znakomita, parking na miejscu

2026-05-09 via Nuitee
J
Jenelten couple ch
10
Pros:

Freundliches Personal. Gutes Frühstücks-Buffet. Absolut ruhige und zentrale Lage .

Cons:

-

2026-05-09 via Nuitee
B
Berbel family_with_children es
10
Buena gastronomia y actividades
Pros:

Desayuno

Cons:

Todo muy bien

2026-05-08 via Nuitee
A
Ann couple it
10
Very happy we chose Ibis.
Pros:

Everything was fine and up to expectations.

Cons:

Ordered a taxi for the airport but taxi didn’t turn up. The staff fixed it.

2026-05-08 via Nuitee
A
Andrea couple es
9
2026-05-08 via Nuitee
B
Bernald solo_traveller us
10
2026-05-08 via Nuitee
K
Keit Iryna solo_traveller ua
10
Very nice.
Pros:

A great little hotel, very clean, very central, within 15-30-minute walk to all the city attractions. Plenty of cafes and restaurants closely. A very good breakfast in the hotel, friendly staff. It’s a simple and quiet place, safe for women traveling solo too.

Cons:

All was great!

2026-05-08 via Nuitee
I
Ivan solo_traveller no
10
Bilbao er en fantastisk by.
Pros:

Hotell ligger midt i sentrum. Kort avstand til attraksjoner.

Cons:

Ingeting

2026-05-07 via Nuitee
E
ESTIBALIZ solo_traveller es
10
2026-05-07 via Nuitee
M
Matteo solo_traveller it
9
Un buon hotel per visitare Bilbao
Pros:

Pulizia
Posizione per visitare la città
Colazione
Staff gentile e simpatico

2026-05-07 via Nuitee
D
Danilo extended_group ch
7
2026-05-07 via Nuitee
S
Sabine solo_traveller de
8
2026-05-07 via Nuitee
C
Ceballos Olalla solo_traveller es
8
Pros:

La ubicación y limpieza

Cons:

Nada que reseñar

2026-05-07 via Nuitee
M
Miroslava couple de
8
2026-05-07 via Nuitee
T
Teresa Machado Luciano couple pt
8
Pros:

adorei o hotel a decoração e a localização .
O valor 161 euros / diaria sem pequeno almoco é que achei um pouco dispendioso.
mas adorei e recomendo

Cons:

o valor

2026-05-07 via Nuitee