Ibis Bilbao Centro

Hotels
•
ibis
8.4 (9215 reviews)
General Concha, 28 (Concha Jeneralen Kalea, 28) , Bilbao , es

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cleaning service
Cons:
Cleanliness issues
Noisy at night

Categories

Cleanliness
7.66
Several reviews mentioned cleanliness positively, but one highlighted issues, leading to a lower score.
Service
9.33
Many reviews praised the friendliness and helpfulness of the staff.
Location
9.17
The location was frequently mentioned as excellent and convenient.
Room Quality
8.12
Some guests appreciated the comfort of the bed but noted issues regarding the size of some rooms.
Amenities
8.15
Good amenities like water dispensers and varied breakfast options received mixed reviews.
Value for Money
8.61
Reviews indicated that the hotel offers good prices considering its location and service.
Food and Beverage
7.66
The breakfast quality received mixed feedback, which lowered its rating.
Overall Experience
8.53
Overall, guests felt it met their expectations despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:08

Property Description

Modern Design Rooms with Satellite TV
Experience comfort and style in our air-conditioned rooms at Ibis Bilbao Centro. Enjoy modern design and satellite TV for your entertainment needs. Each room features wooden floors, simple décor, a private bathroom, and free limited Wi-Fi access.

Convenient Location and Nearby Attractions
Located in the heart of the city, our hotel is just a short stroll from the iconic Guggenheim Museum and Indautxu Metro Station. Explore the vibrant surroundings with ease, including the old town, Arriaga Theatre, Palacio Euskalduna, and the Fine Arts Museum, all within walking distance.

Delicious Buffet Breakfast and On-Site Bar
Start your day right with a buffet breakfast available from 6:00 to 11:00. Unwind at our on-site bar offering a variety of drinks and snacks. With several restaurants nearby, culinary delights are just a few minutes away.

Book your stay at Ibis Bilbao Centro for a memorable and convenient experience in Bilbao!

Important information:

Reservations made with breakfast included are not going to include the breakfast for children's 11 years old or under. This service will have an extra cost of 5,50 € per child per night.

Please check availability with Ibis Hotel Centro if you would like children under 18 to be in the same room.

Please contact the property for directions.

License number: HBI01209

To avoid the Low Emissions Zone, we inform you that you must take the Zabalburu exit and go down Juan de Garay. We remind you that LEZ hours are from 07:00 to 20:00 from Monday to Friday and without restrictions on weekends and holidays.

Our hotel is just outside the ZLE (Zone of Low Emissions) and we must add an information about it in Property description. Guest coming by car must not enter in the ZLE to avoid fine. To reach the hotel by car, it is highly recommended to take exit 116C direction "Zabalburu" form A8 Motorway.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 9215 reviews
Cleanliness: 7.66
Service: 9.33
Location: 9.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.53
A
Aysel • couple • tr
9
2026-05-30 • via Nuitee
J
Julia • solo_traveller • es
9
Pros:

El desayuno y la ubicación

Cons:

La habitación muy pequeña para 3 personas

2026-05-30 • via Nuitee
D
Daniel • solo_traveller • ar
8
2026-05-30 • via Nuitee
M
Malte • family_with_children • de
7
2026-05-30 • via Nuitee
M
Mélanie • solo_traveller • fr
9
Pros:

Emplacement super et parking

2026-05-30 • via Nuitee
G
Giulia Tognon • solo_traveller • it
8
Pros:

Parcheggio e posizione molto comodi. La camera era pulita.

2026-05-30 • via Nuitee
G
González • couple • uy
10
Todo muy bien
Pros:

Es cómodo, limpio, está cerca de el centro los chicos que atienden den muy atentos

Cons:

Nada que decir

2026-05-30 • via Nuitee
M
MJosefaP • solo_traveller • es
9
Pros:

La comodidad de las camas, ubicacion, parking comodo y muy buen desayuno buffet

Cons:

La falta de armarios para la ropa en la habitacion

2026-05-29 • via Nuitee
M
Martine • family_with_children • fr
8
Parfait pour un séjour de courte durée
Pros:

Accueil très agréable de tout le personnel avec une mention spéciale pour l'adorable Enera
Très bonne situation géographique pour visiter Bilbao
Fontaine d'eau fraiche et chaude
Literie confortable

Cons:

Manque prise électrique dans salle de bain

2026-05-29 • via Nuitee
M
Michael • couple • ie
9
I enjoyed my stay. Staff were very courteous and helpful at all times
Pros:

Comfort of bed and great breakfast at a reasonable price.
Clean modern batbroom with spacious shower.

Cons:

Really high room price because it was tbe weekend of the rugby Champions Cup final in Bilbao.

2026-05-29 • via Nuitee
C
Catia • family_with_children • pt
10
2026-05-29 • via Nuitee
M
Maria Jesus • extended_group • es
3
No lo recomendaría, creo que no corresponde a la categoría que luce.
Pros:

Su ubicación

Cons:

No tiene categoría de 4 estrellas. Habitación casi sin armario, sin nevera. Baño minúsculo solo entraba una persona.

2026-05-29 • via Nuitee
J
Josef • solo_traveller • ch
10
Alles in allem haben wir uns wohl gefühlt
Pros:

Ideal wenn man mit dem Auto anreist. Liegt am Rande der grünen Zone, so dass man keine Etikette braucht. Das Hotel verfügt über eine eigene Parkgarage.

Cons:

Toilette war nicht sauber

2026-05-29 • via Nuitee
C
Collette • couple • gb
6
2026-05-29 • via Nuitee
N
Noemi Lucia • couple • ar
10
Hotel muy amplio y moderno. El personal excelente. El servicio de desayuno espectacular.
Pros:

Lo moderno y práctico

Cons:

Lo único que deberían solucionar es el tema de Wifi en las habitaciones: se corta.

2026-05-29 • via Nuitee
E
Erwan • family_with_children • fr
6
Pros:

Personnel agréable, très bonne accueil super parking.
Petit déjeuner variée et copieux
Proche du centre ville

Cons:

Service de ménage déplorable (déchets des précèdent clients présent dans la chambre poussières trace sur les boutons ect...) De plus ils m'ont jeté des affaires de toilettes
Isolation phonique déplorable.
Chambre au deuxième étages mais avec une impression de dormir dans la rue

2026-05-28 • via Nuitee
T
Trevor • solo_traveller • gb
9
2026-05-28 • via Nuitee
M
maurizio • solo_traveller • it
9
2026-05-28 • via Nuitee
R
Robert Lewis • solo_traveller • gb
7
Pros:

Location

Cons:

Rooms and night staff

2026-05-28 • via Nuitee
C
Catharina Theodora Anna • solo_traveller • nl
9
Pros:

Ligging en parkeren onder hotel.

Cons:

Niets

2026-05-28 • via Nuitee