Ibis Bilbao Centro

Hotels
•
ibis
8.4 (9473 reviews)
General Concha, 28 (Concha Jeneralen Kalea, 28) , Bilbao , es

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cleaning service
Cons:
Cleanliness issues
Noisy at night

Categories

Cleanliness
7.66
Several reviews mentioned cleanliness positively, but one highlighted issues, leading to a lower score.
Service
9.33
Many reviews praised the friendliness and helpfulness of the staff.
Location
9.17
The location was frequently mentioned as excellent and convenient.
Room Quality
8.12
Some guests appreciated the comfort of the bed but noted issues regarding the size of some rooms.
Amenities
8.15
Good amenities like water dispensers and varied breakfast options received mixed reviews.
Value for Money
8.61
Reviews indicated that the hotel offers good prices considering its location and service.
Food and Beverage
7.66
The breakfast quality received mixed feedback, which lowered its rating.
Overall Experience
8.53
Overall, guests felt it met their expectations despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:08

Property Description

Modern Design Rooms with Satellite TV
Experience comfort and style in our air-conditioned rooms at Ibis Bilbao Centro. Enjoy modern design and satellite TV for your entertainment needs. Each room features wooden floors, simple décor, a private bathroom, and free limited Wi-Fi access.

Convenient Location and Nearby Attractions
Located in the heart of the city, our hotel is just a short stroll from the iconic Guggenheim Museum and Indautxu Metro Station. Explore the vibrant surroundings with ease, including the old town, Arriaga Theatre, Palacio Euskalduna, and the Fine Arts Museum, all within walking distance.

Delicious Buffet Breakfast and On-Site Bar
Start your day right with a buffet breakfast available from 6:00 to 11:00. Unwind at our on-site bar offering a variety of drinks and snacks. With several restaurants nearby, culinary delights are just a few minutes away.

Book your stay at Ibis Bilbao Centro for a memorable and convenient experience in Bilbao!

Important information:

Reservations made with breakfast included are not going to include the breakfast for children's 11 years old or under. This service will have an extra cost of 5,50 € per child per night.

Please check availability with Ibis Hotel Centro if you would like children under 18 to be in the same room.

Please contact the property for directions.

License number: HBI01209

To avoid the Low Emissions Zone, we inform you that you must take the Zabalburu exit and go down Juan de Garay. We remind you that LEZ hours are from 07:00 to 20:00 from Monday to Friday and without restrictions on weekends and holidays.

Our hotel is just outside the ZLE (Zone of Low Emissions) and we must add an information about it in Property description. Guest coming by car must not enter in the ZLE to avoid fine. To reach the hotel by car, it is highly recommended to take exit 116C direction "Zabalburu" form A8 Motorway.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 9473 reviews
Cleanliness: 7.66
Service: 9.33
Location: 9.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.53
I
Isabel • couple • be
9
Super
Pros:

Airco, kamer, ontbijt, personeel

Cons:

Uitleg over bereiken van parkeergarage

2026-06-27 • via Nuitee
J
Jose Antonio • couple • es
10
2026-06-27 • via Nuitee
S
SOLEDAD • family_with_children • es
7
Pros:

camas cómodas y calidad-precio bueno

Cons:

cuando cambian las toallas ponen menos, y no da para ducharse las tres. No cambian los vasos que dejan para el aseo

2026-06-27 • via Nuitee
M
Maria Rocio • couple • es
9
Un hotel joven y dinámico al que volver
Pros:

Encontramos cómoda la cama, sorprendente la insonorización de las habitaciones , el aire acondicionado perfecto. Ubicación magnífica, el desayuno estupendo.

2026-06-27 • via Nuitee
R
Robin • couple • za
10
Pros:

First time staying in an Ibis but pleasantly surprised with this one. Super central with awesome staff and absolutely everything you need. Definitely will consider Ibis hotels in future.

2026-06-27 • via Nuitee
A
Alan • couple • gb
5
2026-06-27 • via Nuitee
R
Robert • solo_traveller • nz
8
2026-06-27 • via Nuitee
G
Gregor • solo_traveller • es
9
2026-06-27 • via Nuitee
P
Philippe • solo_traveller • fr
9
2026-06-27 • via Nuitee
A
Ana • solo_traveller • pt
8
2026-06-27 • via Nuitee
J
John • solo_traveller • gb
8
2026-06-27 • via Nuitee
M
Mauro • couple • it
9
2026-06-26 • via Nuitee
S
Santiago • solo_traveller • ar
10
Pros:

La ubicación, el hotel en general, el desayuno excelente. El personal muy muy amable

Cons:

El baño no incluye bidet a pesar de ser un hotel de categoría media/alta

2026-06-26 • via Nuitee
C
Catharina • solo_traveller • nl
9
2026-06-26 • via Nuitee
N
nancy • couple • es
10
Pros:

Todo

Cons:

Nada

2026-06-26 • via Nuitee
V
Vanesa • couple • ar
7
2026-06-26 • via Nuitee
A
Alejandro • solo_traveller • es
10
Pros:

Estaba limpio y la habitacion era cómoda

2026-06-26 • via Nuitee
E
ERIC • solo_traveller • fr
10
2026-06-26 • via Nuitee
A
ANDREW • couple • gb
8
Great Stay NO CAR PARK AVAILABLE
Pros:

Location Excellent

Cons:

Car park a nightmare. Drove around for ages in heavy traffic looking for the public car park
You would not want to carry luggage from car park to hotel in that heat and I am fit
THIS HOTEL DOES NOT HAVE PARKING FACILITIES AS ADVERTISED

2026-06-26 • via Nuitee
M
Marina • extended_group • it
9
Ci tornerei
Pros:

Ottima colazione. Parcheggio comodissimo. Possibilità con piccolo pagamento di fare late checkout. Personale molto cortese.
Buona posizione

Cons:

Il bagno richiede qualche manutenzione aggiuntiva.

2026-06-26 • via Nuitee