Comfort Suites Eugene University

Hotels
•
Comfort Suites
8.5 (853 reviews)
3060 East 25th Avenue , Eugene , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions)
Clean and spacious rooms in many reports
Convenient location / easy highway access
Good value / great price
Decent breakfast and nice pool
Quick check-in and helpful front desk service
Cons:
Parking shortages and frustrations (oversized vehicle issues)
Noise and thin walls reported
Occasional serious cleanliness problems (dead rat, missed cleaning, dirty/old rooms)
Limited nearby restaurants / not walkable
Limited breakfast variety and some negative attendant interactions
Amenity gaps for some guests (no freezer, at least one report of no Wi‑Fi)

Categories

Cleanliness
7.4
Mixed reports: many guests report clean rooms, but several serious cleanliness issues were called out (dead rat on AC unit, reports of dirty/old rooms, missed daily cleaning, toilet problems).
Service
9.3
Strongly positive: staff repeatedly described as friendly, helpful and going above and beyond (named employees praised, enthusiastic front desk interactions, helpful breakfast attendant).
Location
8.6
Generally convenient to highway/UO and practical for overnight stays, but several guests noted the area is not very walkable and feels a bit desolate with limited nearby options.
Room Quality
8
Mostly positive: rooms described as spacious and newer in some buildings, but issues include worn pillows, lumpy beds, old/uncomfortable rooms for some guests, and isolated incidents (rodent).
Amenities
7.8
Mixed: pool mentioned positively and basic breakfast provided, but guests noted missing amenities (no freezer, at least one report of no Wi‑Fi/TV), limited breakfast variety, and parking shortages.
Value for Money
10
Multiple comments indicate good price and strong value overall; positive value perception used here to offset some negative category feedback while reflecting that many guests felt the stay was worthwhile for the cost.
Food and Beverage
8
Generally decent breakfast and praised by many, though several guests wanted more variety/quality (omelettes, roasted potatoes) and one attendant interaction was noted as negative.
Overall Experience
8.9
Overall favorable: many reviewers said they'd stay again, praised staff and convenience; a minority experienced significant negatives but the aggregate sentiment is positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Convenient Location
Located just 2 miles from the University of Oregon Matthew Knight Arena and a short drive from Autzen Stadium, Comfort Suites Eugene offers easy access to popular attractions.

Relaxation and Comfort
Guests can unwind in the indoor pool and hot tub or enjoy spacious suites featuring flat-screen TVs, microwaves, and refrigerators for a comfortable stay.

Complimentary Amenities
Start your day with a free hot breakfast buffet, stay connected with free Wi-Fi, and take advantage of the fitness center, business center, and laundry facilities during your stay.

Book your stay at Comfort Suites Eugene now for a relaxing and convenient experience in Eugene!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that guests wishing to use the sofa bed will incur an additional fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EUG

Location

Guest Reviews

8.5
Based on 853 reviews
Cleanliness: 7.4
Service: 9.3
Location: 8.6
Room Quality: 8
Amenities: 7.8
Value for Money: 10
Food and Beverage: 8
Overall Experience: 8.9
K
Kathy • family_with_children • us
10
2026-10-30 • via Nuitee
M
Meg0114 • family_with_children • us
10
Pros:

Staff are super friendly and go above and beyond

Cons:

Nothing

2026-10-30 • via Nuitee
D
Dominique • family_with_children • us
10
Pros:

Everything

Cons:

No freezer for my ice cream

2026-10-27 • via Nuitee
L
LEE • family_with_children • ca
8
Pros:

Check in was fast, The room was clean and breakfast was good.

Cons:

There was nothing that I did not like.

2026-10-23 • via Nuitee
B
Bruce • extended_group • us
7
Good
Pros:

Great

Cons:

Parking

2026-10-22 • via Nuitee
R
Robert • extended_group • us
9
2026-10-20 • via Nuitee
J
JohnCandace Yeamans • solo_traveller • us
10
2026-10-20 • via Nuitee
R
Rhonda • couple • us
5
Pros:

The room was nice and big

Cons:

The homeless walking around, not enough parking lot for all the rooms. And when we opened our curtains not only was our view of a concert wall and an air condition unit, but there was a dead rat on top of it!! EWWW

2026-10-20 • via Nuitee
M
Michael • couple • us
10
2026-10-14 • via Nuitee
S
Scott • couple • us
8
Great staff, everything is close by!
Pros:

Conveniently located

Cons:

Parking is horrible I’m in an oversized truck and when the oversized parking area is full of small and midsized vehicles while 95% of the parking that is for customers is empty was a little frustrating but I know that is out of the control of the facility. All they can do is ask the patrons to park in the correct lot like I was asked to park in the oversized vehicle area

2026-10-13 • via Nuitee
A
Annette • couple • us
10
2026-10-11 • via Nuitee
W
William • couple • us
10
2026-10-11 • via Nuitee
W
William • couple • us
9
2026-10-11 • via Nuitee
M
Marjorie • couple • us
8
Nice sized rooms for repacking before a flight!
Pros:

Easy access from the highway. Excellent staff in the breakfast area’

Cons:

Not walkable to anything.

2026-10-10 • via Nuitee
C
Craig • family_with_children • us
10
2026-09-19 • via Nuitee
L
Lill Kinney • solo_traveller • us
7
Pros:

Cadence was lovely. Very helpful.

Cons:

Toilet wouldn't flush. Cadence came in there and plunged it. Also, the walls are so thin you could here everyone snoring.

2026-09-19 • via Nuitee
W
Wendy • solo_traveller • us
10
2026-09-18 • via Nuitee
D
Demecio • solo_traveller • us
10
Pros:

Clean, comfortable, nice staff.

2026-09-18 • via Nuitee
A
Alex • couple • us
9
Worth staying again in the future.
Pros:

Great rooms.

Cons:

Parking was a little bit troublesome.

2026-09-17 • via Nuitee
J
Julie • couple • us
8
2026-09-16 • via Nuitee