Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Cons:
Inconsistent cleanliness
Limited amenities

Categories

Cleanliness
8.14
Some guests mentioned that cleanliness was lacking, particularly in relation to room upkeep.
Service
9.61
Numerous reviews praised the attentiveness and courtesy of the staff.
Location
9.65
Multiple comments highlighted the hotel's great central location.
Room Quality
9.1
Rooms were generally described as spacious and comfortable with some complaints about layout.
Amenities
8.13
Spa was noted as being closed and not well communicated, affecting guest satisfaction.
Value for Money
9.09
Overall good value, though some guests mentioned feeling the hotel was slightly outdated.
Food and Beverage
8.64
Breakfast was generally appreciated, though variability in offerings was suggested.
Overall Experience
9.61
Most guests left with a positive impression, referencing their desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:16

Property Description

Luxurious Accommodation
Experience the epitome of luxury at the 5-star Grand Hotel Sofia, located in the heart of Sofia. The spacious rooms, adorned with over 400 original oil paintings, offer a lavish retreat with modern amenities including Smart TVs and elegant bathrooms.

Culinary Delights
Indulge your palate at the Shades of Red gourmet restaurant, boasting a picturesque view of the City Garden. Delight in a fusion of international and local cuisine. For a more casual setting, the Grand Café's open-air terrace is perfect for enjoying a cup of coffee or a refreshing drink amidst lush greenery.

Wellness and Leisure
Unwind and rejuvenate at the hotel's fitness and health centers, or pamper yourself at the hairstyle studio. After a day of exploring Sofia, relax in the private lounge area or enjoy a drink at the lobby bar. With room service and laundry facilities available, every need is catered to at Grand Hotel Sofia.

Book your luxurious stay now at Grand Hotel Sofia and elevate your Sofia experience to new heights.

Important information:

Please note that pets can be accommodated upon request and extra charges apply. For more details, please contact the property in advance.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BGN 60 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for BGN 30.65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 4123 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 9.1
Amenities: 8.13
Value for Money: 9.09
Food and Beverage: 8.64
Overall Experience: 9.61
Ибрахим • couple • bg
1
Cons:

Не ми хареса отношението на персона . Служителка на рецепцията на има Sara . Почти хвърли ключа за колата и се държа арогантно

2026-05-23 • via Nuitee
E
Eithan • couple • il
10
2026-05-23 • via Nuitee
L
Lea • extended_group • il
10
Pros:

מקום מרווח, השירות נהדר

2026-05-23 • via Nuitee
B
Bahtiyar • couple • tr
10
2026-05-23 • via Nuitee
L
Leandro • couple • us
10
Thank you all for making our stay unforgettable!
Pros:

Great hotel, perfect location, friendly staff, and amazing customer service!

2026-05-23 • via Nuitee
N
Nicola Manfredonia • solo_traveller • it
8
Ottimo per visitare le principali attrazioni di Sofia
Pros:

La stanza molto spaziosa e confortevole. Bagno spazioso e pulito.
Posizione ottimale per visitare la città.

Cons:

Eravamo in 3 e hanno aggiunto un lettino, ma c'era spazio per poter posizionare un letto degno della stanza. Terzo letto un po' scomodo

2026-05-22 • via Nuitee
S
Saar • solo_traveller • il
7
Pros:

Location

Cons:

Medium level

2026-05-22 • via Nuitee
K
KISLY • couple • gr
10
Cons:

Всё было прекрасно. Великолепный номер, ресторан, завтрак.
Нам не понравилась душевая кабина. Она точно не из этого отеля. Она ужасна.

2026-05-21 • via Nuitee
V
Vaska • couple • bg
10
Уют!
2026-05-21 • via Nuitee
T
Tamara • couple • es
10
2026-05-21 • via Nuitee
S
Supraj • solo_traveller • in
3
Pros:

Good location and large rooms, but that's just it

Cons:

Poorly maintained, shower was clogged, toilet flush was not functioning properly, pillows were uncomfortable

2026-05-20 • via Nuitee
P
POLINA • solo_traveller • il
10
Pros:

חדר גדול, נקי, מיטה נוחה מאוד, היינו בקומה 6 נוף מהמם לפארק. טרוחת בוקר טעימה מאוד ומגוון גדול. צוות עדיב ומוכן לעזור בכל דבר, לא לפספס עיסוי בספא

Cons:

כלום

2026-05-20 • via Nuitee
O
Ofir • couple • il
10
2026-05-19 • via Nuitee
S
Snejana • couple • bg
10
Comfortable, central location
Pros:

Central location , very comfortable beds , room spacious

2026-05-19 • via Nuitee
T
tamar saffer • solo_traveller • il
9
2026-05-19 • via Nuitee
M
Maria Gabriella • couple • it
10
2026-05-18 • via Nuitee
N
niklaus • couple • ch
7
2026-05-18 • via Nuitee
A
Alex • family_with_children • bg
5
2026-05-18 • via Nuitee
O
Olena • solo_traveller • ua
10
Pros:

Прекрастное местоположение, вркруг красивый вид, парк. Хороший веусный завтрак. Убирают ежедневно. Было тепло, работает кондиционер. Встретил трвнсфер в аэпопорту. Красивый Мерседес, интелегентный водитель.

2026-05-18 • via Nuitee
G
GioK • family_with_children • gr
7
2026-05-18 • via Nuitee