Dusit Thani Manila

Hotels
Dusit Hotels
8.8 (361 reviews)
Arnaiz Ave, Ayala Center, Makati, Manila, 1223 , Makati , PH

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Health or beauty spa nearby
Express check-out
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great food and beverage options
Excellent location
Clean facilities
Cons:
Room update needed
Check-in process slow

Categories

Cleanliness
8.63
Guests mentioned the hotel is clean, though there were some comments about room quality.
Service
9.1
Numerous guests praised the friendly and helpful staff. Excellent customer service was highlighted.
Location
9.14
The hotel is ideally located close to shopping and dining options, with easy access to the mall.
Room Quality
8.09
Some guests found the rooms tired and in need of an update, impacting the overall score.
Amenities
8.62
Variety of dining options and good facilities such as the gym and pool mentioned positively.
Value for Money
8.58
While some guests felt certain areas did not meet the expectations for price, overall value was considered acceptable.
Food and Beverage
9.13
Guests enjoyed the food offerings, particularly breakfast selections and local dishes.
Overall Experience
9.1
Overall positive guest experiences with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:59

Property Description

Luxurious Spa and Recreation Facilities
Indulge in massages at the full-service spa, unwind in the outdoor pool, and stay active in the fitness center for a relaxing stay.

Fine Dining and Beverage Options
Savor local cuisine at The Pantry or opt for 24-hour room service. Enjoy drinks at the poolside bar or one of the three bars/lounges.

Convenient Location and Event Facilities
Centrally located near Ayala Center, this family-friendly hotel offers a business center, conference space, and easy access to nearby attractions.

To book your luxurious stay at Dusit Thani Manila and enjoy these top-notch amenities, contact us now!

Important information:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 361 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 9.1
J
Joswer
10
Pros:

More fresh vegetables for salads like broccoli, cauliflower. Mediterranean mezze options would also be nice

2025-10-11 via Nuitee
H
H
2
Pros:

This place is at best a 4 star.
Hot water takes at least 5 mins to get warm.
Amenities are pretty run down.
Some staff are clueless
Will not stay here again for sure

2025-10-11 via Nuitee
R
Rolf
10
Pros:

Excellent breakfast.

2025-10-10 via Nuitee
K
Khamit family
10
Pros:

The room was clean and comfortable, and the staff are amazing and supportive.
The breakfast buffet was perfect with different dishes..but as im a vegetarian person so the chef he cook for me different food during my stay .
Thank to Chef and to Cora.
Regarding the location the hotel is near many malls .




2025-10-09 via Nuitee
M
Michael
6
Pros:

The buffet was cold most of the food seem old and meat was tough

2025-10-09 via Nuitee
R
Rodelyn family
8
Pros:

We got the Deluxe suite. It’s nice and spacious. The beds were too firm and felt like a springboard. But they put foam toppers when we complained about it. The staffs were nice. They also changed the fridge that was not working. I think they should make sure everything is working before they put any guests in the rooms. I hate the bath tub. It’s dangerous for elderlies and short people in general. I guess it hasn’t been changed since the hotel was first built. It would have been nice to just have a separate shower. The hotel is next to SM Makati and Glorietta- very convenient. But I think it’s too expensive compared to other 4-5 star hotels in Makati.

2025-10-06 via Nuitee
D
David
10
Pros:

Good

2025-10-04 via Nuitee
M
Michael
10
Pros:

Everything was great. Staff were very nice.

2025-10-03 via Nuitee
M
Maria blanche
10
Pros:

Staff are friendly, breakfast is Great!
Rooms are clean

2025-10-03 via Nuitee
K
Kevin partner
10
Pros:

The was clean and the treatments were outstanding. Miss Jess provided superior service!

In the Club Lounge, Ma'am Dhane and JC were both wonderful and made sure that we had everything that we needed!

We can't wait to come back! Thanks everyone!

2025-10-02 via Nuitee
C
Chia Hsien partner
8
Pros:

It is so convenient that you could use credit card instead of cash. Moreover, the department stores are just walking distance. Although i mostly used GRAB to go to other cities, there’s a train station only a few meters from the hotel. Great breakfast as well. Unfortunately, my room had a problem with the sliding door in our restroom. There’s also a leak coming from the AC. The water basin was clogged up. The electric plug in the restroom was not working. Overall, i still enjoyed my stay even though I encountered some problems.

2025-10-01 via Nuitee
M
Mario family
10
Pros:

Clean room, friendly staff. Wonderful stay!!

2025-09-29 via Nuitee
W
William
10
Pros:

Yes my Wife had a facial it was very enjoyable

2025-09-29 via Nuitee
K
Kil
8
Pros:

Great location

2025-09-29 via Nuitee
B
Bernadette partner
10
Pros:

Dennis our housekeeping man is excellent and caring of our needs. He made sure our room is clean and all items complete in the bathroom and the coffee station.

2025-09-27 via Nuitee
J
Joswer De La
10
Pros:

Great location

2025-09-27 via Nuitee
L
Leonardo partner
8
Pros:

Hotel staff were all friendly and helpful to our needs. Rooms just need an update.

Breakfast options were awesome and they even had ‘taho’ which is a native Filipino breakfast favorite especially for the young ones and those young at heart.

2025-09-27 via Nuitee
I
Irene partner
10
Pros:

Friendly staff. Good WiFi connectivity. Great Breakfast selections. Clean and comfortable.

2025-09-25 via Nuitee
C
Clarissa partner
10
Pros:

The hotel is close to a lot of shopping and dining options. The staff were very friendly and helpful from the moment we arrived. The breakfast buffett here was excellent.

2025-09-25 via Nuitee
A
Adam partner
10
Pros:

This has become my new number one as far as five star hotels in manilla. Amazing customer service! Everyone in the hotel from the bell hop to the elevator attendant. Hospitality to a whole new level! The location is ideal as well, SM mall located 1 minute walk from the entrance which connects with several other malls attached to that. The smell in the hotel is incredible, no matter what floor or where your at the overwhelmingly pleasent smell is there. The food at the location was astounding. The pantry had an amazing breakfast spread as well, a fine selection of asian dishes. Overall i can't find anything negative to say. Incredible place, would highly recommend. Will absolutely stay again!

2025-09-23 via Nuitee